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Recommendations
Safety
Powering down the Move/3500
• Disconnect the Move/3500 power supply block adapter from the electrical mains network
• Turn it off by simultaneously pressing and for one second.
Lithium cell
• The Move/3500 is fitted with an internal lithium cell which can only be accessed by a qualified technician
Battery
• The Move/3500 is fitted with a battery specifically designed for this terminal
• Only use appropriate chargers and batteries listed in the Ingenico catalogue
• Do not short-circuit the battery
• Do not attempt to open the battery container
• Used batteries must be disposed of at the appropriate sites
There is a risk of explosion if the battery is incorrectly inserted or placed in a fire
Electrical power outlet
The electrical power outlet must meet the following criteria:
• Must be installed near the equipment and easily accessible
• Must meet the standards and regulation in the country where used
• For type G plug the fuse rating must be 5A.
Page 71 Move/3500 User Guide Copyright© 2017 Ingenico
SAM1/SAM2/SIM1/(SAM3/SIM2) readers compartment
• The back cover for battery and SAM / SIM readers located underneath the terminal, must be in place during the normal operation of the terminal. See sections « SAMs & SIMs » as well as « Installing the battery ».
On airplanes
• The handset must be switched off by removing the battery pack.
Remove the battery from the terminal when on an airplane.
• Non-compliance with these safety rules may result in legal action and/or a ban on later access to cellular network services.
Explosion areas
• Certain regulations restrict the use of radio equipment in chemical plants, fuel depots and any site where blasting is carried out. You are urged to comply with these regulations. The terminal shall be protected by a specially fitted and certified cover enabling use in proximity to a fuel pump.
Electronic health appliances
• The handset is a radio transmitter which may interfere with health appliances, such as hearing aids, pacemaker, hospital equipment, etc.
• Your doctor or the equipment manufacturer will be able to provide you with appropriate advice.
External connection
• All external circuits connected to the Move/5000 must be SELV (Safety
Extra Low Voltage) and LPS (limited power source) within the meaning of section 2.2 and 2.5 of the standard IEC60950- 1:2005+/A1:2010 and
EN60950-1:2006+/A11:2009+/A1:2010+/ A12:2011
Cleaning
• To clean the terminal, use a soft cloth slightly moistened with water. Do not clean the electrical connections; do not use solvents, detergents or abrasive products.
Page 72 Move/3500 User Guide Copyright© 2017 Ingenico
.
The power supply contains the following symbols:
Double insulation symbol
Marking for Class II product. Such product does not require a safety connection to electrical earth
DC current output
This marking indicates that your terminal is suitable for direct current (DC) only. It is completed by afferent values (voltage, and max current)
AC current input
This marking indicates that the product operates with an alternating current (AC) source (mains). It is completed by afferent values (voltage, frequency, max current)
DC power jack polarity
Output plug is Positive (+) and the barrel (ring) of the output plug is Negative (-)
Indoor use only
Energy star level 6
International efficiency marking protocol
Environment (WEEE, batteries and packaging)
This product is labelled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
The associated symbol means that WEEE and waste batteries must not be thrown away but collected separately and recycled.
Ingenico ensures that efficient collection and recycling schemes are set-up for WEEE and batteries according to the local regulation of your country.
Please contact your retailers for more detailed information about the compliance solution in place for disposing of your old product and used batteries.
Packaging waste must also be collected separately to assure a proper disposal and recycling.
Please note that proper recycling of the electrical and electronic equipment and waste batteries will ensure safety of human health and environment.
Page 73 Move/3500 User Guide Copyright© 2017 Ingenico
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Table of contents
- 2 Table of contents
- 6 Introduction
- 6 Contents of box
- 7 Overview of Move
- 8 Keyboard details and functionality
- 8 Switching ON / OFF terminal
- 9 Installation
- 9 Location of the Move
- 9 Operating Condition
- 9 Battery Charging Conditions
- 9 Storage Conditions
- 10 Terminal Connections
- 10 µSD Memory Card
- 11 Opening the back cover
- 11 SAMs & SIMs
- 12 Battery
- 12 Main Characteristics
- 12 Installing the battery
- 13 Charging the battery
- 14 Replacing the battery
- 15 R40 Paper Roll
- 16 Installing a Paper Roll
- 17 Card Reading
- 17 Magnetic Stripe Card
- 17 Chip Card
- 17 Contactless Card
- 18 Terminal Base Overview
- 19 Display/Icons
- 19 Terminal Operation Icons
- 20 GPRS Terminal
- 21 Supervisor Functions
- 21 Supervisor Code
- 22 Voice Referral Password
- 23 Terminal Configuration
- 25 Transaction Selection
- 26 Data Input
- 27 Sale – Card Details Keyed
- 28 Sale – Swiped Card
- 29 Sale – Inserted Card
- 30 Sale – Contactless
- 31 Contactless High Value Payment (HVP) – Wallet Payments
- 32 Sale with Gratuity
- 33 Refund
- 35 Refund with Gratuity
- 35 Present/Insert/Swipe the customer’s card or press
- 36 Remove the customer’s card from the terminal
- 37 Purchase with Cashback (PWCB) Swiped Card
- 37 PWCB Swiped Card
- 38 PWCB Inserted Card
- 39 Cash Advance
- 39 Cash Advance – Swipe Card
- 40 Cash Advance – Insert Card
- 41 Reversal
- 42 Pre-Authorisation (Pre-Auth)
- 43 Completion
- 43 Completion Swipe Card
- 44 Completion Insert Card
- 45 Account Verification
- 45 Account Verification Swipe Card
- 46 Account Verification Insert Card
- 47 Force Transaction
- 49 Sample Receipts
- 49 End Of Day Report
- 50 Not Authorised Receipts
- 51 Cancelled Receipts
- 51 Waiter Setup Receipts
- 52 Gratuity (Verified by PIN) Receipts
- 53 Gratuity (Verified by Signature) Receipts
- 53 Sale (Verified by Signature) Receipts
- 54 Sale (Verified by PIN) Receipts
- 54 Refund (Verified by Signature) Receipts
- 55 Self-Install Receipt
- 56 Reports
- 57 X-Totals / Z-Totals
- 58 WaiterTotals
- 59 Waiter Totals
- 60 End-of-Day-Banking
- 61 Banking Totals Agree
- 62 Banking Totals Not Agreed
- 63 Function Codes
- 63 Selecting Function Codes
- 64 Function 34 System Security
- 65 Function 91 Mobile Network Selection
- 66 Function 40 Waiter Setup
- 66 Add Waiter
- 67 Delete Waiter
- 67 Print Waiters
- 68 Change Name
- 69 Delete All
- 69 Create Defaults
- 70 Function 30 Set Date and Time
- 71 Recommendations
- 71 Safety
- 74 Security of the Terminal
- 75 Fixed Installation
- 76 Standards
- 77 Troubleshooting
- 78 Notes