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WaiterTotals
The ‘Waiter Totals’ report is printed after the ‘X/Z Reports’. It is not automatically printed; you will be asked if you wish to print them.
The report breaks down the transactions and gratuities by each waiter. Waiter
ID is printed on both the merchant and customer copy of the transaction receipts. Waiter ID has a range from 1 to 99, ‘Waiter ID 00’ is the ‘Shared Waiter
ID’ normally used for seasonal or part time employees or if you do not wish to specify individual waiters.
If you are looking to set up waiter ID please refer to ‘Purchase with Gratuity’ section of this manual.
The terminal will either print the message ‘WAITER-TOTALS RESET’ or
‘WAITER TOTALS NOT RESET’ depending on which button is pressed before returning to the READY prompt.
The waiter totals report is explained on the next page:
Page 58 Move/3500 User Guide Copyright© 2017 Ingenico
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Table of contents
- 2 Table of contents
- 6 Introduction
- 6 Contents of box
- 7 Overview of Move
- 8 Keyboard details and functionality
- 8 Switching ON / OFF terminal
- 9 Installation
- 9 Location of the Move
- 9 Operating Condition
- 9 Battery Charging Conditions
- 9 Storage Conditions
- 10 Terminal Connections
- 10 µSD Memory Card
- 11 Opening the back cover
- 11 SAMs & SIMs
- 12 Battery
- 12 Main Characteristics
- 12 Installing the battery
- 13 Charging the battery
- 14 Replacing the battery
- 15 R40 Paper Roll
- 16 Installing a Paper Roll
- 17 Card Reading
- 17 Magnetic Stripe Card
- 17 Chip Card
- 17 Contactless Card
- 18 Terminal Base Overview
- 19 Display/Icons
- 19 Terminal Operation Icons
- 20 GPRS Terminal
- 21 Supervisor Functions
- 21 Supervisor Code
- 22 Voice Referral Password
- 23 Terminal Configuration
- 25 Transaction Selection
- 26 Data Input
- 27 Sale – Card Details Keyed
- 28 Sale – Swiped Card
- 29 Sale – Inserted Card
- 30 Sale – Contactless
- 31 Contactless High Value Payment (HVP) – Wallet Payments
- 32 Sale with Gratuity
- 33 Refund
- 35 Refund with Gratuity
- 35 Present/Insert/Swipe the customer’s card or press
- 36 Remove the customer’s card from the terminal
- 37 Purchase with Cashback (PWCB) Swiped Card
- 37 PWCB Swiped Card
- 38 PWCB Inserted Card
- 39 Cash Advance
- 39 Cash Advance – Swipe Card
- 40 Cash Advance – Insert Card
- 41 Reversal
- 42 Pre-Authorisation (Pre-Auth)
- 43 Completion
- 43 Completion Swipe Card
- 44 Completion Insert Card
- 45 Account Verification
- 45 Account Verification Swipe Card
- 46 Account Verification Insert Card
- 47 Force Transaction
- 49 Sample Receipts
- 49 End Of Day Report
- 50 Not Authorised Receipts
- 51 Cancelled Receipts
- 51 Waiter Setup Receipts
- 52 Gratuity (Verified by PIN) Receipts
- 53 Gratuity (Verified by Signature) Receipts
- 53 Sale (Verified by Signature) Receipts
- 54 Sale (Verified by PIN) Receipts
- 54 Refund (Verified by Signature) Receipts
- 55 Self-Install Receipt
- 56 Reports
- 57 X-Totals / Z-Totals
- 58 WaiterTotals
- 59 Waiter Totals
- 60 End-of-Day-Banking
- 61 Banking Totals Agree
- 62 Banking Totals Not Agreed
- 63 Function Codes
- 63 Selecting Function Codes
- 64 Function 34 System Security
- 65 Function 91 Mobile Network Selection
- 66 Function 40 Waiter Setup
- 66 Add Waiter
- 67 Delete Waiter
- 67 Print Waiters
- 68 Change Name
- 69 Delete All
- 69 Create Defaults
- 70 Function 30 Set Date and Time
- 71 Recommendations
- 71 Safety
- 74 Security of the Terminal
- 75 Fixed Installation
- 76 Standards
- 77 Troubleshooting
- 78 Notes