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How do I turn on and off T9 text input when writing a text message?
When you enter text, press and hold down . You will see “T9” at the top of the text message when T9 is activated.
How do I change phone language?
1 From standby select Menu > Settings
> the General tab > Language > Phone
Language .
2 Select an option.
I cannot use the Internet
Your subscription does not include data capability. Internet settings are missing or incorrect. Please contact your network operator.
See Help in your phone on page 8 or go to www.sonyericsson.com/support to order Internet settings and follow the instructions on the screen. See
Settings on page 45.
The phone cannot be detected by other devices using Bluetooth wireless technology
You have not turned the Bluetooth function on.
Make sure that the visibility is set to show phone. See To receive an item on page 48.
I cannot synchronize or transfer data between my phone and my computer when using a USB cable.
Go to www.sonyericsson.com/ support, to read Getting started guides which contain detailed installation instructions and troubleshooting guides.
Error messages
Insert SmartChip
There is no SmartChip in your phone or you may have inserted it incorrectly.
See Charging the battery on page 9.
The SmartChip connectors need cleaning. If the card is damaged, contact your network operator.
Insert SmartChip
Your phone is set to work only with certain SmartChips. Check if you are using the correct Smartchip.
Wrong PIN / Wrong PIN2
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2 and select Yes . See To insert the
SmartChip on page 6.
Troubleshooting 59
PIN Blocked / PIN2 Blocked
You have entered your PIN or PIN2 code incorrectly three times in a row.
To unblock, see Smartchip lock on page 56.
Codes do not match
Codes that you have entered do not match. When you want to change a security code, for example your PIN, you have to confirm the new code.
See Smartchip lock on page 56.
No netw. coverage
Your phone is in flight mode. See
Flight mode on page 8.
Your phone is not receiving any radio signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are.
The SmartChip is not working properly. Insert your SmartChip in another phone. If this works, it is probably your phone that is causing the problem. Please contact the nearest Sony Ericsson service location.
Emerg. calls only
You are within range of a network, but you are not allowed to use it.
However, in an emergency, some network operators allow you to call the international emergency number 112.
See Emergency calls on page 25.
PUK blocked. Contact operator.
You entered your personal unblocking key code (PUK) incorrectly 10 times in a row.
Charging, alien battery
The battery that you are using is not a
Sony Ericsson-approved battery. See
Battery on page 63.
60 Troubleshooting
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