5.4 Wireless connection troubleshooting. Technicolor MediaConnect TG234

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5.3 Wired connection troubleshooting

Ethernet LED does not light up

Make sure that:



The Ethernet cable is securely connected to the Ethernet port on your TG234 and your device (gateway, set-top box,...).



You are using the correct cable type for your Ethernet equipment, that is at least fully wired UTP CAT5 with RJ-45 connectors.

If you are not sure what Ethernet cable to use, it is recommended that you use the Ethernet cable delivered with your

TG234.

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5.4 Wireless connection troubleshooting

No wireless connectivity

Try the following:



Make sure that all your TG234 devices are set to the correct mode.



When connecting to a MediaAccess Xtream Gateway make sure that the wireless interface is enabled.



Make sure that all your TG234 devices and gateway are configured for the correct wireless settings (Network Name, security settings).



If the signal is low or not available, try to reposition the TG234 for optimal performance.



Change the wireless channel

.

Poor wireless connectivity or range

If the Link Quality LED of the TG234 (in Station mode) is red, indicating that your wireless connectivity is poor, try the following:



Reposition the TG234 for optimal performance.



Change the wireless channel

.



Try to use WPA2-AES as encryption.

For more information, see

“4.4 Securing your wireless connection” on page 43

.

Change the wireless channel

Proceed as follows:

1 Browse to the Configuration tools.

2 On the Config menu, click Wireless.

3 The Basic page of wireless config appears.

4 In the Channel list, select the channel of your choice from the list.

5 Click Save.

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