Synergy Pro Client Operational Manual

All the information from the Enter Fault Details dialog is reproduced on the form.

To print it, use the File->Print option in Internet Explorer.

If the response type selected for a fault is to e-mail it to the Maintainer, the Maintainer will receive the above form in an e-mail. They can then use the Update Fault within form below and E-Mail area on the form to respond.

The response by e-mail will only work if it was specifically setup on your site. Check with your

System Administrator.

5.5.4.5 Xml Report

This option will send an Xml Report to a server.

Xml Report will only work if specifically set up on your site. Check with your System

Administrator.

5.5.5 Select Fault Dialog

The Select Fault dialog is launched from the Faults Today and Open Faults menu options. When launched from the . Faults Today menu option by default all faults from the current day are displayed.

When launched from the Open Faults menu option all open faults are displayed.

Synergy Pro Client Operational Manual, Issue 5 ©

Synectic Systems Group Ltd 2013.

All Rights Reserved. Specifications subject to change. E & OE

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The information for each fault is from what was entered in the Enter Fault Details dialog.

You can filter the displayed faults by using the options in the Fault Selection Parameters group.

Use the From and To buttons to narrow the period for which you are viewing faults.

You can also filter faults on Status, Device Type, Fault Type, Sub Type and Faulty Part by selecting options from the respective drop down lists. If you want to only see faults for a device with a specific id type it on the Device Id field.

The New button functions in exactly the same way as the Create Fault menu option; see 5.5.3.

The Display button opens the Enter Fault Details dialog for the fault selected in the list allowing you to view and modify the information.

Selecting Delete will delete the currently selected fault.

The Report option produces Summary of Faults HTML report that you can print or send to third parties.

Synergy Pro Client Operational Manual, Issue 5 ©

Synectic Systems Group Ltd 2013.

All Rights Reserved. Specifications subject to change. E & OE

Page 102

Synergy Pro Client Operational Manual, Issue 5 ©

Synectic Systems Group Ltd 2013.

All Rights Reserved. Specifications subject to change. E & OE

Page 103