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Table of contents
- 3 Synergy PRO Client Operational Manual
- 11 Getting Started
- 11 About Synergy PRO
- 11 Scope and Conventions
- 12 UI Look and Feel
- 12 Mouse, Keyboard and Touch Screen
- 12 Access to Functionality and User Permissions
- 12 Additional Documents
- 12 Starting Synergy Client and User Logon
- 14 Closing Synergy Client
- 14 Screen Setup
- 15 Synergy Viewer - Basic
- 16 Selecting Cameras
- 17 Selecting Cameras via the Cameras Tab
- 18 Next and Previous Camera
- 19 Selecting Cameras from Map
- 20 Select Camera via Group
- 21 Select Camera in Multi-Screen Layout
- 23 Stream Status Indication
- 24 Camera Permission Levels
- 25 Viewing Recorded Video Footage
- 25 Video Playback Controls
- 27 Selecting Time for Video
- 29 Simultaneous control of all cameras
- 30 Video Layouts
- 31 Predefined Video Layouts
- 34 Predefined Analysis Layouts
- 42 User Configured Layouts
- 45 – Clips and Snapshots
- 45 Adding Video Clips to the Clip Basket
- 45 Viewing the Clip Basket
- 47 Selecting Cameras for Clip Basket
- 48 Bookmarks
- 49 Snapshots
- 49 Incidents
- 50 PTZ Control
- 51 External Controllers
- 52 Synergy Viewer - Advanced
- 52 Settings
- 53 Interlace Settings
- 54 On Screen Display
- 55 Colour Control Dialogs
- 57 Display
- 58 Audio Control
- 59 Play Frame Rate
- 60 Default Clip Duration
- 61 Digital Presets
- 61 Reference Images
- 62 Set Continuous Play ON/OFF
- 62 Change Resolution
- 63 Salvos
- 64 Defining a Layout
- 65 Defining a Sequence
- 66 Running and Stopping a Sequence
- 68 Macros
- 70 Time Spans
- 72 Synergy Control - Basic
- 73 Map Types
- 74 Hyper Linking to Maps
- 74 Selecting a Camera
- 74 Example of a Map Hierarchy
- 75 Information & Events Pane
- 76 Menus
- 77 Select Camera
- 79 Cam Controls
- 80 Presets
- 82 Camera Info
- 82 Spot Monitor
- 83 Select Map
- 83 Start Incident
- 83 – User
- 84 Resetting User Buttons
- 86 Synergy Menus
- 87 Video
- 88 Review Images
- 91 Viewer Controller
- 92 Display Walls
- 95 Follow Me
- 96 Incidents
- 96 Alarms
- 97 Faults
- 97 Faults Today
- 97 Open Faults
- 98 Create Fault
- 99 Enter Fault Details Dialog
- 103 Select Fault Dialog
- 106 Contacts
- 107 View Contacts
- 111 Send Message
- 112 Synergy Messenger
- 113 Telephony
- 113 Speed Dial
- 114 IP Phone Call
- 115 Macros and Tours
- 116 Run Macro
- 117 Favourite Macros
- 118 Start Tour/Sequence
- 126 Start Patrol
- 131 Start Workflow
- 136 Stop All
- 137 Analytics
- 137 System Status Menu Options
- 137 System Overview
- 137 System Details
- 141 System Reporting
- 142 Operational Details
- 148 Local Setup
- 148 Change Password
- 149 Reset User Buttons
- 149 Set Favourite Macros
- 149 Joystick Calibration
- 150 Swap Layout
- 150 Toggle Preset Grid
- 150 Camera Number Pad
- 151 Change Look and Feel
- 152 Synergy Incident Handling and Management
- 152 Incident Activity
- 153 Saving Clips as an Incident
- 154 Save All Clips as a New Incident
- 157 Add All Clips to Incident
- 159 Selective Save
- 160 Incident Video Management
- 162 Incident Snap Shot Management
- 164 Review Incidents
- 165 Incident Details
- 166 Adding Main Details for an Incident
- 167 Adding Extended Information
- 168 Adding Comments
- 169 Camera List
- 171 Specifying Actions
- 172 Viewing Transactions
- 173 Images
- 175 Evidence
- 175 Creating HTML Report
- 176 Playing Incident Video Footage
- 176 Saving Incident Details
- 177 Locker Contents
- 179 Play Incident Video
- 179 Validate Incidents
- 181 Lock and Unlock Incidents
- 182 Delete Incident
- 182 Lto Backup
- 183 To Review Locker
- 183 Copy to Removable Drive
- 183 Burn CD
- 185 Burn DVD
- 187 Copy Incident
- 187 Import Incident
- 188 Report
- 189 Add Comments
- 190 Review Lockers
- 191 Incident Mode
- 192 Incidents Menu Options
- 192 Incidents Today
- 192 Open Incidents
- 193 Create Incident
- 193 Incident by Id
- 193 Add Incident Comment
- 194 Live Incident Manager
- 194 Bulk Upload
- 195 Manage Lockers
- 195 Persons of Interest
- 198 Select Incident Dialog
- 199 Performing Bulk Upload
- 200 Selecting Cameras for Bulk Upload Using Maps
- 200 Definition of Incident Bulk Upload
- 202 Bulk Upload Location
- 204 Incident View
- 206 Incident Comments Layout
- 208 Reports
- 209 Reports - General
- 211 Table Design
- 212 Filtering Reports
- 215 Report Formats
- 224 Users Reports
- 224 Session Summary Report
- 224 Command Report
- 225 Login Failure Report
- 225 Camera Usage Report
- 226 Unviewed Cameras Report
- 226 Synergy Messaging Summary Report
- 227 Incidents Reports
- 227 Incident Summary Report
- 229 Incident Camera Usage Report
- 230 Incident Camera List Report
- 230 Incident Transactions Report
- 231 Incident Type Summary Report
- 231 Incident Type Camera Summary Report
- 232 Incident Video Export Summary Report
- 233 Alarms Reports
- 233 Alarm Summary Report
- 234 Recording Event Summary
- 234 Help Point Activity
- 234 Help Point Answer Time
- 235 Device Details Reports
- 235 Faults Reports
- 235 Fault Report
- 237 Favourites Reports
- 237 Designed Incident Report
- 238 System Data Reports
- 238 Other Report Types
- 239 Alarms
- 239 Alarms Notification
- 241 Alarms Menu Options
- 241 Alarms Today
- 241 Alarms History
- 241 Recording Events
- 242 Select Alarm
- 244 Alarm Status
- 246 ARC Customers
- 246 ANPR Events/Presets
- 253 Select Alarm Dialog
- 254 View Alarm Details Dialog
- 255 Synergy Alarm Manager
- 256 Current Alarms
- 258 Recent Alarms
- 259 Alarm History
- 260 Alarm Status
- 261 Alarm View
- 262 Alarm Thumbnails
- 263 System Status
- 263 Sessions
- 264 Cameras
- 264 Tie Lines
- 264 Running Macros
- 265 Running Tours
- 265 Digital Recording
- 265 DVR Status
- 266 DVR Channel Status
- 267 File Transfer Queue
- 267 PSN Usage
- 268 Index