Synergy Pro Client Operational Manual

6.4 Incident Snap Shot Management

The Incident Snap Shot Management dialog allows you to view and delete snap shots and to save snap shots to incidents. It is launched by selecting Manage Snapshot in the Incident Activity dialog.

A list of Saved Snapshots in the currently selected folder is displayed. You can change the folder via the Select Folder button.

A preview of the currently selected snapshot is displayed.

Delete Image deletes the currently selected image and Clear All Images deletes all snap shots in the folder.

To save all snap shots to a new incident click Save To New Incident. You will have to enter a description of the incident.

Add All To Current adds all snapshots from the folder to the currently open incident. And Advanced

Selection allows you to select which snap shots should be added:

Synergy Pro Client Operational Manual, Issue 5 ©

Synectic Systems Group Ltd 2013.

All Rights Reserved. Specifications subject to change. E & OE

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After snap shots have been added to the incident a confirmation message is displayed and you can either delete the snap shots from the basket or leave them there:

Synergy Pro Client Operational Manual, Issue 5 ©

Synectic Systems Group Ltd 2013.

All Rights Reserved. Specifications subject to change. E & OE

Page 161