Synergy Pro Client Operational Manual

8 Alarms

Synergy contains a powerful highly customizable Alarm Management System, which allows the alarms to be configured as per the specific needs of each site.

8.1 Alarms Notification

When an alarm occurs it is broadcasted to all Synergy clients logged onto the server.

If your workstation is setup so it has a separate Synergy Alarm Manger screen alarms will be

notified on that screen; see section 8.5. Otherwise alarms are notified in the Information and Events

pane:

Note that the icons for alarms are system configurable; you should get a list of the icons for your site from the System Administrator.

While a contact is closed the icon for it appears red.

To view the details for an alarm, click on the icon for it. A dialog as the one picture below is displayed:

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Depending on how the alarm is setup, some of the fields might be empty. For example if no camera has been associated with the alarm, the Camera field will be empty.

If there is a camera associated with the alarm clicking the Video button switches the Synergy Viewer to that camera.

Click Ok to close the dialog.

If the alarm is setup so that an incident or alarm form is launched once the alarm has been acknowledged, you will receive a notification in the Information and Events pane:

Click on the icon to launch the respective form; this is the Alarm Details dialog for Alarm Form (see

8.4) and the Incident Details dialog for Incident Form (see 6.6).

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