Enquiry . AGFEO AC 12 USB, AC 12

Enquiry

You can place your current call on hold, while you talk to an extension or another external call. The caller on hold will hear Music on Hold and can not overhear your conversation.

Whilst on an enquriy call you can use all functions such as telephone book, paging etc.

Internal Enquiry

t r

Conduct first call enquiry First call is on hold z

Enter internal phone number z

Enter „0“ to switch to the external call or the internal number to switch to the internal call

Back to the first call: t p

Continue first call t

Conduct inquiry call r

Enquiry call and first call are placed on hold p etc.

External Enquiry

t r 0 z t r

Conduct first call enquiry First call is on hold Enter external phone number

Conduct enquiry call

Enquiry call and first call are on hold p z

Enter „0“ to switch to the external call or the internal number to switch to the internal call

Back to the first call: t

Continue first call p etc.

Enquiry (Mute)

To talk to another person in the room without the caller being able to hear: t r

Internal or external call

Connection is placed on hold. You can talk without the telephone partner hearing.

r

Continue telephone call

ª

Replace the receiver

B - 14

Notes

When making an external enquiry / brokering you must always seize the outside line by pressing „0“, even if spontaneous outside line seizure with internal is set on the telephone.

An outside caller will hear Music on Hold if placed on hold.

If you replace the receiver during an enquiry:

- You clear the current call,

- You receive a callback if a call is still on hold,

- You transfer an external call on hold to the internal user with whom you were in an enquiry.

Connection charges are incurred for the external call, even while the call is on hold.

Automatic Call Back

You can set up an automatic call back if the number you are calling is busy. This feature is only available to subscribers of ISDN lines. Your phone will ring as soon as the called party replaces the receiver. The other party will be called automatically as soon as you pick up your receiver.

h z q r *783 q ª

Lift receiver Call the external subscriber, busy tone, the subscriber is busy

Enquiry Set Up Callback Replace receiver

Notes

If you hear the error tone then it will not be possible to be called back from the busy number. The feature Call Back on busy is not available from the telephone exchange.

The feature will be cancelled if you do not answer the returned call within 20 seconds.

Call Back will be cancelled if the Call Back feature is completed or failed to connect the call after 45 minutes.

Do Not Disturb

You do not wish to be disturbed by calls and you activate the do not disturb feature.

You can also define whether do not disturb is to apply only to internal calls, to external calls or to all calls and you can deactivate do not disturb again.

If do not disturb is active, ringing on your telephone is off and internal callers hear the busy tone. You can continue conducting telephone calls in the usual manner. When you pick up the receiver, the special dial tone reminds you that the do not disturb feature is on.

B - 15

Do Not Disturb on/off

h * 784

2

5

3

4 off on for all calls on for external calls on for internal calls

Lift receiver Do not disturb q

Acknowledgement tone

ª

Replace receiver

Telephone lock - direct call (baby call)

You can protect your telephone against unauthorised use by locking it.

If your telephone is locked,you can:

- only call extensions

- accept all incoming calls and transfer them to extensions

- only call the stored emergency and direct call phone number.

In addition you can use automatic dialling (Hotline) but this feature must have been enabled before locking your phone. If you have programmed a PIN number for your phone, then this must be entered to either lock or unlock your phone.

Telephone lock on/ off

h *724

(Telephone-PIN)

2

3 lock off lock on

Telephone Lock q ª

Lift receiver


Replace receiver

Pogramming / Clearing Telephone Lock

(PIN)

h *746

(Telephone-PIN)

3

5

Programm

Clear

7 z

Lift receiver needed PIN (0000 to 9999), acknowledgement tone q ª


Replace receiver

B - 16

Direct call (Baby call)

The Telephone is locked. When any button is pressed, the number stored as the direct number is dialled.

The emergency call/direct call function has prority over all outside connections in progress.

If necessary a call in progress will be force released in order that the emergency call can be set up.

Store/ Clear the Direct Call Number

Programming mode must be started by entering : h

P

*PRO

Q

ª h *347

3

5

Enter

D elete

3 z #

q ª

Lift receiver Direct Call Enter Direct Call Number without

„0“ ; Confirm input


Replace receiver

Continue programming or end programming mode by entering: h

P

*END

Q

ª

Storing and Dialling Phonebook

Numbers (Central Dialling Memory)

You can centrally store up 200 important external phone numbers and affiliated names in the telephone system. These telephone numbers can be retrieved from any analogue phone.

phonebook using the

S

and

R

keys.This means you can then use all the procedures on telephones which do not support the

S

and

R

keys.

Numbers in the Phone Book can be retrieved alphabetical, numerical or as vanity dial.

Vanity dialling: With the Vanity dialling you do not have to remember the location of the speed dial number in the phone book. Just enter the name .

Example: Select entries in the phone book with

Dellmann

Diener

Edner

Fenlo

DEL

DI

EDNE

FENL

B - 17

Phonebook - dialling a number

h

Lift receiver

*835

Enter the phonebook code

5z

8z

Enter the phonebook destination 0 0 0 to 1 9 9

Enter name q q

External dialling tone if name has been clearly identified. The destination is dialled automatically after

4 seconds or entering an

R

.

Ringing tone, subscriber is called t

Hold conversation

Notes

You can set in the configuration of the system, if extensions which have no line access can dial numbers from the phonebook.

If your extension is barred, then you cannot dial numbers from the phonebook which fall into this category. You will hear error tone.

If a number has been stored without a name in the phone book, then the only method of retrieval will be numeric.

If the Phonebook location has no entry, you will hear an error tone.

Phonebook - storing / clearing a number


P

*PRO

Q

ª h

Lift receiver

3 z

*835

Phonebook

3

5

Store

Delete

#

5 z

8 z

Index 000 to 199

Vanity

Name

Auswahl:

Kurzwahl Kennzeichen und Kurzwahlindex 000 bis 199 eingeben, unter dem Sie eine Rufnummer speichern wollen.

Vanity Kennzeichen und Name eingeben. Ist der Name im q

Telefonbuch eindeutig, hören Sie einen Dauerton. Taste # drücken, der Dauerton ist aus.

ª

Enter an external phone number without „0“ (outside line seizure)

Conclude

Programming


Replace receiver


P

*END

Q

ª

B - 18

Timer (AC 12 USB only)

The telephone system has a total of 10 timers. These can be used to activate certain functions at specific times. The following features can be time controlled:

-Day / Night Service

-Internal call forwarding

-Busy on Busy

-External line access

-Telephone lock

-Disable Call Waiting

-Diversions

You can assign a function to any timer.

The timers can only be programmed in the “TK-Set ”program.

Timers can be switched on or off manually from any phone for example the Office closes early and therefore night service needs to be switched on prior to the set time.

Several timers can be grouped into one so that they can be activated simultaneously.

h * 846

2

3

Timer off

Timer on

4z q ª

Lift receiver

Timer Timer Group Acknowledgement tone

Replace receiver

Sending CLIP or COLP

The telephone system transmits your phone number to another ISDN subscriber before the connection is established (default setting of the system). Two types of settings are available within the ISDN network:

Forwarding the telephone number to the called party (CLIP = Connected Line Identification

Presentation):

Your telephone number will be forwarded to the subscriber you are calling.

Forwarding the telephone number to the calling party (COLP = Connected Line

Presentation):

Your telephone number is forwarded to the subscriber calling you. This ISDN feature will have to be ordered from your network provider.

Setting COLP to on / off

h

Lift receiver

*792

COLP

2

3 off on q ª


Replace receiver

B - 19

Setting CLIP to on / off

h

Lift receiver

*794

Clip

2

3 off on q


ª

Replace receiver

Notes

Your complete number will be send to the network consisting of STD Code and DDI number or STD Code and MSN number, depending if the line is for system access (PTP) or standard access (PTMP). You must transmit a valid number belonging to you. If you transmit a number which is outside your allocated range then the telephone exchange will automatically replace this number with the main number allocated to the ISDN 2 e circuit.

Call charges cannot be billed by Network provider under seperate MSN numbers

Therefore change to the following. To transmit a specific MSN number back to the exchange

*676

- MSN -

#

- external number.

CLIP - display caller’s phone number

On analogue telephones which support the CLIP feature, you will see who is calling before you lift the receiver. For external calls, the caller’s number and the date/time are displayed. The name is displayed additionally for internal calls.

You have to set whether or not you want to use the CLIP function on the telephone.

Switching on CLIP


P

*PRO

Q

ª h *254

2 off

3 on q ª

Lift Clip Acknowledgement Replace receiver ton reciever


P

*END

Q

ª

B - 20

Diversion to - diverting calls to another phone

Diversion via the Phone System

You are able to divert all calls for any phone either to another extension or via the second B channel to any number worldwide. Following options are available:

-Divert all Calls

-Divert when Busy

-Divert no Answer (after 15 seconds)

The diversion to an external number can also be set up remotely from any number worldwide.

After the diversion is enabled, the diverted phone will not ring for any further calls. Calls can still be made normally from the diverted extension. A special dial tone will remind the diverted extension that a feature is enabled.

B - 21

Configuring Diversion to

h

Lift receiver

*865

Diversion To

7

2 permanent on busy

6 if no answer

Choose service p

Next:

1) Divert Extension or

2) Divert MSN

1) Divert Extension

4 z

3

4

5

8 z z z z external destination internal destination

# abbreviated dialling destination

Phone Book Name (Vanity)

Enter extension you want to divert

Choose service q ª

Acknowledgement tone replace reciever

2) Divert MSN

6 z #

Enter MSN you want to divert

3 z

5 z

8 z external destination

#

Phone Book Name (Vanity)

Choose service

ª

Acknowledgement tone replace reciever

B - 22

Diversion To - deactivate

h *332

Lift receiver deactivate

4 z

Internal Extension

6 z

MSN

# q ª


Replace receiver

Diversion To - activate

h *258

Lif receiver activate

4 z

Internal Extension

6 z

MSN

#

q


ª

Replace receiver

Notes

A diversion will not be carried out if the call to be diverted has already being once diverted.

Diversions to an extension were Do Not Disturb is set are not possible.

Returned calls, Alarm and Appointment Calls cannot be diverted.

Diversion to external subscriber:

A line must be available for diversions to an outside number.

The diverting extension must have the correct line access level set in order to establish a diversion to an outside number. You will have to pay call charges for diverted calls.

B - 23

Call Charges

Your telecommunications system can record the costs of calls if your network operator offers the ISDN feature “Transfer connection costs at the end of the call” and the providers you use also transmit these. For technical reasons the data on the telephone bill may differ from the connection cost totals of your telecommunications system.

PIN (Personal Identity Number) – You can protect access to the charges menu by entering a

4-digit cost PIN. If you hear the busy tone when you start the cost menu, you have to enter the cost PIN after*567. If you hear the short acknowledgement tone, no PIN is defined for the cost menu. If you forget the cost PIN, you can change it with TK-Suite on the PC or contact your dealer.

Before Entering the factor for a tariff unit, you should programm how many decimal places the factor shall have. You can choose from 0 to 3 decimal places.

Factor for a tariff unit – Use the maximum 4-digit user factor (e.g. 0,06

E

per unit) to define how much a tariff unit costs for every internal subscriber.With the maximum 4-digit basic factor, set your telecommunications system to the amount (Cents per unit) which the network operator charges for one tariff unit.

Limit / Disconnect at limit – You can define a 7-digit cost limit (Cents) for every internal subscriber. You can also define what is to happen when the cost limit is reached. Can the internal subscriber continue the conversation he has begun but not start a new external call or will the connection be cut off. The subscriber can only make external calls again after clearing his total costs. Exception: The direct phone number can also be dialled on reaching the limit.

Transmission of charge pulses - You can choose whetther the AGFEO AC 12/ AC 12 USB shall transmit charge pulses to your analogue extensions or not.

As-delivered state:

- PIN no entry

- User factor (0,06

E

)

- Basic factor (network operator) 0,06

E

- Limit no entry

- Disconnect at limit off

- Cost log off for all subscribers

You cannot telephone as long as the charges menu is started. You hear the special dialling tone when you Lift handset. You cannot telephone again until the cost menu has been exited.

B - 24

Progamming / Erasing of Charge PIN

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *746

3

5

Programm

7 z

Erase

q

Lift

P

Enter 4 Digit Charge PIN Acknowledgement receiver tone

Continue programming or end Charges Menu: h

*END q

ª

ª

Replace reciever

Enter Decimal place for basic factor


*567

(Charges -PIN) q

ª h

Lift receiver

*566 3z

Decimal place Enter amount of decimal place (0-3) q



*END q

ª

ª

Replace reciever

Programming / Erasing of basic factor


*567

(Charges -PIN) q

ª h *325

3

5

Programm

Erase

4

8

Basic

User

2z# q ª

Lift receiver factor Enter factor in Cent, max 4 digits


*END q

ª


Replace reciever

B - 25

Programming / Erasing of charge limit ( AC

12 USB only)


*567

(Charges -PIN) q

ª h *546

3

5

Programm

Erase

4 z 2 z #

q ª

Lift receiver

Charge Limit Enter extension you whant to set a limit for.

Enter limit

(max 7 digits in Cent)


*END q

ª


Replace receiver

Disconnect on charge limit ( AC 12 USB only)


*567

(Charges -PIN) q

ª h *873

A

3 off on q ª

Lift Disconnect

Acknowledgement Replace receiver tone receiver


*END q

ª

Transmission of charge pulses on/ off


*567

(Charges -PIN) q

ª h *446

2

3 off on q ª

Lift reciever

Charge Pulses Acknowledgement tone

Replace receiver


*END q

ª

B - 26

Define Charge Pulses


*567

(Charges -PIN) q

ª h *467

9

12 kHz

7

16 kHz q ª

Lift Define Charge Pulses Acknowledgement receiver tone


*END q

ª replace reciever

Display charges of the last connection

You can display the charges of your last connection that are stored in the telephone system at any time. To do this, it suffices if you have requested the „communication of connection charges at the end of the connection“ feature from your network carrier.

h *432 q ª

Lift receiver

Display charges Acknowledgement tone Replace receiver

Notes

If you wish to display the charges of the last connection by entering

S432

, please note that your telephone’s totalizer may total up the costs of the last connection.

For technical reasons, the data on the network carrier’s invoice may deviate from the total call cahrges displayed by the telephone system. The charge units counter in the network carrier’s exchange is always binding.

B - 27

B - 28

Programming

Programming via PC (AC 12 USB only)

After installation, your telephone system is prepared to enable you to immediately conduct telephone calls in the usual manner and to directly benefit from further advantages of the system. However, the system allows diverse programming possibilities so you can configure it to suit your very own personal needs. Without needing to have any knowledge of a programming language, you can program the telephone system from a PC connected via the

USB Interface. Easy to understand menus will guide you through the system programming.

The enclosed CD Rom contains the programming software.

System Requirements

- IBM- or compatible PC with hard disk and CD-ROM drive

- Pentium II 233 MHz or higher

- at least 64 MB RAM

- Microsoft Windows 2000/ME/XP

- USB Interface

Install Configuration Software

-Siehe Communication via PC, install TK-Suite

P - 1

Programming

Remote setting - Remote configuration

Your telephone system can be programmed remotely to your requirements. To allow remote maintenance you must set the telephone number from which your maintainer is calling. It is only possible to gain access to the system if the programmed number corresponds to the transmitted CLIP of the maintainers number. You may restrict access to the telephone book of the system. Your system can be programmed for up to 8 hours from the time you released your system for remote maintenance, after which it will lock again. You must end your own programming during the time in which the system is programmed remotely.

enter Remote Configuration Number

h *337

Lift receiver Remote configuration

3

5

Enter

Delete

Auswahl

3z#

Enter Remote Configuration number

q ª

Confirmation tone

Replace receiver

Allow Remote configuration

h *373

Lift receiver Allow

4

5

Without phone Book

With Phone Book q

Confirmation tone

ª

Replace receiver

P - 2

Programming

Programming with a telephone

Programming with the

S

procedure always covers the steps:

Start programming mode, input and exit programming mode.

When programming, pay attention to the dial tones or dial pulses in the handset. Wait after entering every digit until the digit has been dialed. Only then will you hear the acknowledge tone if your entry is valid or the error tone if your entry is invalid.

Recommendation: Use a DTMF telephone (touch-tone dialing) for faster programming.

You can press the loudspeaker button instead of „Lift handset“ or „Replace handset“ when programming on the system telephone.

Start Programming Mode

To be able to change settings you must first start the programming mode. While your system is in programming mode, you are not able to make a call!

h *PRO

(Setup-Code) q ª

Lift reciever

Start Programming Mode Confirmation tone, otherwise enter System

PIN

Replace receiver

Enter setup code?

If you hear the acknowledge tone after

*PRO

, no setup code is programmed in the telephone system. It is not necessary to enter the setup code. If you hear the error tone, the after

*PRO

, a setup code is programmed in the telephone system. Enter the setup code in 4 digits. If the code is correct, you will hear the acknowledge tone. If the code is wrong, you will hear the error tone. Replace the handset and start the whole input again from the beginning with the correct setup code.

P - 3

Programming

End Programming Mode

After you have made all the settings, you exit the programming mode. At the same time you save the new settings. These are retained even in the event of a power failure.

h

Lift receiver

*END

End Programming Mode q

Confirmation tone

ª

Replace receiver

Reset to delivery settings

You Can reset your System to delivery settings.

Attention!

All connections will be disconected. The reset takes approximately 2 minutes. The programming mode is ended.

Start programming mode with: h

*PRO

PRO

h *287 q

Lift receiver

Reset to delivery settings

Confirmation tone

ª

Replace receiver q

ª

P - 4

Programming

Storing of MSN´s

You can store every Multi Subscriber Number (MSN) in your telephone system which has been allocated to you by your Network Provider.

Up to 10 MSN numbers can be stored in the telephone system. Enter each of the Multiple

Subscriber Number separately and without the STD code after each * procedure.

With the selection of ‘quick‘ you will store the MSN and at the same time allocate the connected apparatus to ring when a call is coming in on that number.

Started Programming Mode with

*PRO

!

h *676

3

5

7

Enter

Delete

Quick

6

2 z

Store MSN

Delete all MSN´s

#

q ª

Lift receiver

Store MSN Enter MSN or Delete all MSN´s continue or end programming

*END

!

confirmation tone replace receiver

Incoming Call Distribution

In the call distribution you enter which extension of your system should be called on which incoming MSN. You may allocate one or more extensions to one MSN.

For each of the MSN number of your system you may select three modes.

Day Service

Night Service

Diversion to internal

The Day and Night Service can be activated from every phone, even remotely.

With the internal diversion you can select which extension should ring if the first one has failed to have answered the incoming MSN. In which case you can program the number of rings after which the call will be forwarded. The call will be forwarded immediately if the extension or extensions of an MSN are busy. The forwarding of calls is only active if it has been switched on. This can be done from any extension or even if you are on the move.

The default setting is:

Day Service is active for all MSN, no extension number entered, an external call will ring the extension 11 and 12.

Night Service and Call forwarding is set to off and no extension numbers are entered.

Setting of number of rings before call is forwarded: 5

Extension Numbers of your System

11 (first socket), 12 (second socket). A PC which is connected to the USB Port (AC 12 USB only) can be called with the extension numbers 20 to 29.

P - 5

Programming

Day Service

Start Programming mode with : h

*PRO h *824

3

5

Entern

Delete q

ª

6z #

4z #

Lift receiver

Day Service

Enter MSN

Enter internal subscriber

Continue or end programming: h

*END q

ª q ª

Confirmation tone

Replace receiver

Night Service

Start Programming mode with: h

*PRO h *622

Lift receiver

Night Service

3

5

Enter

Delete

Auswahl Enter MSN q

ª

6z #

4z #

Enter internal subscriber q ª

Confirmation tone

Replace receiver


*END q

ª

Call forwarding (internal)

Start Programming Mode with: h

*PRO h *934

3

5

Eingeben

Löschen

6 z#

Lift receiver

Call Forwarding

Enter MSN q

ª

4z #

Enter internal subscriber q ª confirmation tone

Replace receiver continue or end programming: h

*END q

ª

P - 6

Programming

Rings until forwarding

Start Programming mode with: h *995 h

*PRO

3 z 6 q

ª z # q ª

Lift receiver

Rings until forwarding Number of rings (2-8)


*END q

ª

Enter MSN to be forwarded

Confirmation tone

Replace receiver

Setting Ringer Rhythm for incoming external calls

In order to distinguish between calls to different numbers, the phone numbers in the system can be assigned four different ringer rhythms instead of the normal external call ringer. The ringer rhythms are code rings 1 and 2, supplemented by code rings 3 and 4.


*PRO q

ª h

Lift receiver

*749

Rhythm

3z

Enter Rhythm 0 to 4

6z# q

Enter MSN

Confirmation tone


*END q

ª

ª

Replace receiver

Notes

All ringer rhythms for incoming calls begin with an initial 500 ms pulse, followed by a

2 second pause. This is a technical requirement to allow caller identification (Calling Line

Identification Presentation - CLIP). Thereafter the ring can be programmed differently to distinguish between calls to different extension numbers in the system (see diagram on page

P - 8 ).

P - 7

Programming

Ringrhythms

External Call

Code Ring 1

Code Ring 2

Code Ring 3

Code Ring 4

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

. . .

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

The rings may be different, depending on terminal equipment in use.

Access to the ISDN Network

Here you select which extension has access to the network and which MSN number is going to be used for this. Note the selected MSN will be forwarded to the called party and call charges will be allocated to this number. You can select the following for each MSN number.

Preferred

– these MSN’s will be automatically forwarded if line is selected with

‚spontaneous with internal‘ or with 0.

Freely

– these MSN can be freely selected from any extensions with

*676

and the

MSN. Note this is only possible if the line seizure ‚spontaneous with internal‘ is not active. If the extension is allowed to access several MSN numbers then the first entered MSN number, on line seizure either spontaneous or with 0 will, be sent.

Barred

– This MSN number will be barred for the particular extension.

Default Setting:

All extensions have access to the ISDN Network for all MSN’s.


*PRO q

ª h *984

2

3

4

Preferred

Freely

Barred

Iz

6

2 z

Enter MSN

All MSNs

# qª

Lift receiver

Acces Select Service Enter extension number for which the access should be valid

Selection for one MSN or all

MSN´s of the System

Continue Programming or end programming mode: h

*END q

ª

END

P - 8

Replace receiver

Programming

Set Call Barring

Normally the extensions have no restriction. However, you can restrict extensions of making certain calls. The following settings are available :

-Full (none restricted)

-National

-Internal only ( no incoming or outgoing calls)

-Local Calls none- (extension calls and incoming calls only)

Default setting: Full access with no restrictions for all extensions.

Irrespective of the level of barring you can set for each extension telephone numbers which cannot be dialled.


*PRO q

ª h

Lift receiver

*237

Call Barring

8

4

6

2

5

Full

National

Internal only

Local

Select

Service

None

4z q ª

Enter extension Number for which the access should be valid

Confrimation tone

Replace receiver

Continue programming or end programming mode: h

*END q

ª

END

Notes

Numbers of the phone book can always be dialled regardless of the set barring level, providing the check box in TK Suite, calls outgoing, set-up line access for extensions, phone book access is ticket. (Default Setting)

P - 9

Programming

Program Exceptions Codes

With this feature you can make exceptions to the barring table. This means that even if an extension is barred to make a long distance call, then an exception to this rule can be entered in a separate look up table. Exception codes are telephone numbers which can always be dialled. You can allow access to an exception code even if the STD code falls in the barred number.

For example.

Barred Number is: 1234

Exception Number is: 12345

This means that the number 1234 is generally barred except if the fifth digit is five. In other words all numbers starting with 12345 can be dialled but not 1234x, where x is any other digit then 5. Note: Extensions who are not authorised to dial externally will be allowed to dial the number as entered in the exception code table.


*PRO h *373

3

5

Enter delete

4z q

ª

8z #

q ª

Lift Exceptions Codes Enter Index 0 to 9 Enter STD

Confirmation receiver code, max 6 tone

Continue programming ord end programming mode: digits h

*END q

ª

END

Replace receiver

Program Barred Numbers

You can program of up to 20 telephone numbers which are barred. A barred number is which certain extensions of the telephone system are not allowed to dial, such as chat lines etc.

Default setting:

No barred numbers entered, no barred numbers allocated.

Enter Barred Numbers


*PRO q

ª h *773

3

5

E nter

Delete

4z

8z #

q ª

Lift receiver

Barred numbers

Enter Index 01 to

20

Enter STD Code, max 6 digits

Confirmation tone


*END q

ª

Replace receiver

P - 10

Programming

Assign Barred Number (to Extensions)

Strat programming mode with: h

*PRO h *989

2

3

Off

On

4z q q

ª

ª

Lift receiver

Assign Number Enter Extension

Number

Confirmation tone replace receiver


*END q

ª

P - 11

Programming

Enter Terminal Types

Settings are available dependent on the connected terminal types. Certain functions are then automatically active.

Make the setting on every terminal:

- Telephone: The call waiting prevention is switched off and can be switched on. A call with the “Fax” service ID is not signalled.

- TAM: The call waiting prevention is switched on permanently. Anyone can pick up a call from this connection.

- Fax: The call waiting prevention is switched on permanently. A call cannot be picked up.

The “Fax” service is transmitted. Calls with the “Fax” service ID are always signalled at this connection.

- Modem: The call waiting prevention is switched on permanently. A call cannot be picked up.

- Combi-device: A combi-device is a telephone with integrated fax. In the combi-device a call is generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the

“Telephone” service. In case of external seizure with “10” use the “Fax” service. The call waiting prevention is switched on permanently.

As-delivered state:

- Connection 1 – telephone, internal phone number 11

- Connection 2 – telephone, internal phone number 12


*PRO q

ª h *897

3

E

ingeben

5

L

öschen

(Telefon)

8

835

267

329

663

566

Telephone

TAM

FAX

Modem

q ª

Combi-device

Lift receiver

Terminal type

Select

Type

Confirmation tone


*END q

ª

Replace receiver

P - 12

Programming

Program Macros

You can program a function which you want to use frequently as a macro. Two macros which you can select with *0 or *1 on every telephone are available in your telecommunications system.

The following standard functions are stored as macros in the as-delivered state:

*0

*1

=

=

*835 8

*463

(Call the phonebook with Vanity input)

(Pick up an external call)

You can program any function as macro 0 or 1. Every function starts with *.

You can also combine several functions in one short command.

If you replace the handset before terminating the short command input with *KUR , the entry will be cancelled. If you delete or cancel a short command input, the appropriate standard function is programmed again.


*PRO q

ª h *587

3

5

E nter

Delete

Auswahl

4z q z

Lift receiver define macro

Enter Index:

0 or 1

Q-Ton Enter function.

do not replace receiver

*587 q ª define macro confirmation replace tone receiver

Continue programming or end programming: h

*END q

ª ggf.

p

Enter next function if needed

P - 13

Programming

Brockerage - Set Variant

In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage (Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch). Difference when brokering with two external subscribers: Brokerage in the telecommunications system – The two lines (Bchannels) are busy. Another external connection is not possible. Brokerage in the Exch

(HOLD) – Only one line (Bchannel) is busy. The 2nd B-channel is free for another external connection.

As-delivered state: Brokerage in the ISDN exchange

Start programming mode: h

*PRO q

ª h *625

2

Off

3

On q ª

Lift Brokerage in ISDN Confirmation replace receiver receiver Exchange tone


*END q

ª

Adjusting the flash time

Analog telephones with tone dialling need a flash key, among others, to transmit calls (R key or Signal key). To adapt the telecommunications system to the different flash times of the telephones you can program the flash time range for your analog extension in the system.

You will find the flash time of your telephone in the telephone’s technical specifica- tions.

To test whether the set flash time is correct:

- Set up an external call.

- Press the Flash key.

- If you hear the internal dial tone the time is correctly set.

- If the connection is cut the flash time is programmed too short in the system.


*PRO q

ª h

Lift receiver

*352

Flash time

3 z

Flash time range:

2 = 50 to 200 ms

3 = 50 to 300 ms

4 = 50 to 400 ms

5 = 50 to 500 ms

6 = 50 to 600 ms


*END q

ª q

Confirmation tone

ª

Replace receiver

P - 14

Programming

Setting Music on Hold

Define whether a caller shall hear Music on hold when you make an enquiry call or forward a call.

As delivered state

: Internal Music on Hold on


*PRO q

ª h *664

2

4 off on q ª

Lift receiver

Music On Hold Confirmation tone

Replace receiver

Continue programmig or end programming: h

*END q

ª

Sending "0"

Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure

“spontaneous with internal” on this terminal, you have to switch on the “send zero” function.

As-delivered state:

Sending "0" – off


*PRO q

ª h * 6 8 5

2

3 off on q ª

Lift receiver

Sending "0" Confrimation tone replace receiver

Continue programming or end programming : h

*END q

ª

P - 15

Programming

Protecting your system against unauthorised access (PIN numbers)

The Use of PIN numbers will secure the system from unauthorized access. PIN numbers can be set for the following sections:

System PIN

- or main programming PIN. In default every user may program the system.

You can deny this access by setting a four digit PIN number which has to be entered before the system can be programmed. In default this PIN has been preset to 2580 which is the middle row of the telephone keypad from top to bottom, however this PIN is disabled in the default setting.

Charge PIN

- in the default setting every user can display and delete the call meters. This use can be restricted and call meters can only be cleared by entering a four digit code.

In default the system is shipped with no PIN number set.

Service PIN

- or Remote Maintenance. This PIN will give access for the system to be programmed remotely. If this PIN is set then the maintainer can gain access to your system regardless of the origination of the call and you do not have to enter his telephone number.

The condition is that you must have released the system for remote maintenance.

Set System PIN


*PRO q

ª h *265

2

3

7

6 off

On

Standard PIN (2580)

Enter new PIN q

Pz

Lift receiver digits) tone


*END q

ª receiver

ª

P - 16

Programming

Enter your STD Code

Enter your STD code. This saves you having to enter the code for phone numbers in the phonebook of your local network. The code is automatically prefixed to the transmitted phone number.


*PRO q

ª h *678

3

5

Enter

Delete

8z# q

Lift receiver

STD Code Enter STD Code


*END q

ª

Confirmation tone

ª

Replace receiver

P - 17

Programming

Downloading new Firmware

The AGFEO ISDN Telephone System can be upgraded to the lastest software version, without the need to change any hardware. New software can be loaded into the telephone system using a PC connected via the USB interface (AC 12 USB only). New software may also be loaded remotely by your dealer via the ISDN telephone line.

Save configuration data

- Start the "TK-Suite" configuration program on your PC

- Read out all data of the system .

- Save the data on the hard disk or on a diskette.

Update your software

- Unpack the Firmware Update Files into the "Updates" subdirectory of the TK-Soft directory on your hard disk (eg. "C:\TKSoft\updates").

- Start the "TK-Flash" update program

Refer to the online help for details of how to operate "TK-Flash".

The new software is now loaded into the telecommunications system. You cannot make any telephone calls during the load operation (approximately 5 minutes). You can observe the load process on the PC’s monitor.

- End "TK-Flash".

- Clear the telecommunications system’s memory from the a telephone (reset to delivery settings, P - 4)

Loading the telecommunictaion systsme´s system data

Copy the stored system data back from the PC into the telecommunications system.

The telecommunications system now operates with the new software.

P - 18

Programming

SMS from Fixed lines

It is possible that every extension can receive SMS messages. * These ports can receive SMS messages if a SMS capable extension or PC (AC12 USB only), which is switched on with the required software is connected to them. This ensures that no telephones will ring if a SMS message is received.

* Availability depends on Network Provider

Notes

You can only allocate one extension for each MSN!

The send and receive MSN for a SMS port must be identical.

Enable Extension to Receive SMS

Start programmin mode with:

h

*PRO h

Lift receiver

*762

Select SMS Application

3

5

Enter

Delete

6z#

6z#

Enter MSN on which a message should be received or deleted q

ª

q q

Quittungston p

ª

If you selected

"Delete" then you may replace the receiver now

4z ª

Enter the Telephone Number which should receive messages for earlier entered

MSN

Replace receiver

Continue Programming or end Programming:

h

*END q

ª

P - 19

Programming

Set Number of SMS Central


*PRO h

Lift receiver

*767

SMS-Functions

3

5

E nter

Delete

7z#

7

Press "7" if you have choosen "Enter" then

Enter the number of an

SMS Central now.

q

ª q ª

Confirmation tone

Replace receiver


*END q

ª

P - 20

Communication via PC

Software Overview

The enclosed CD-ROM contains the following software: TK-Suite Basic or TK-Suite

Configuration Tool and the TAPI and USB drivers. There is also the NDISWAN Driver for the

AC 12 USB. To be friendly to our environment we have not included printed version of the individual programs as help will be available in each program by just clicking on the question mark.

System Requirements

Following system features are required for the installation of the enclosed software

- IBM or compatible PC with hard disc and CD-ROM drive

- Pentium II with a processor speed of 233 MHz or higher

- 64 MB of available hard disc space

- Microsoft Windows 2000/ME/XP

Should you like to run TK-Suite with several clients then we would like to suggest to use

Windows 2000 or XP as platform of your server installation.

TK-Suite Server

TK-Suite Server

contains the following components, TK-Suite Set, TK-Suite Bill and TK-

Suite contact. TK-Server is a program which runs in the background under Windows ME and as a service under Windows 2000/XP. This means that you do not work directly with the program but with the TK-Suite-Client and an Internet Browser application.

PC- 1


TK-Suite Set

You can program the telephone system from your PC with

TK-Suite Set.

Call forwarding, ringing rhythms, day/night service and all ISDN parameters can be set quick and easy. With

TK-Suite

set you can save the telephone system configuration on your hard disc. If required you can send this back up data back to the telephone system. (see Chapter

”Programming of the Telephone System”)

With the

LCR

component of TK-Suite Set you will be able to reduce call cost of your telephone system, provided your LCR table is kept up do date, by using the most cost effective service provider. Should this line be busy, then the automatic fallback function of the system will automatically select the next alternative service provider.

A individual routing table can be created at any time to ensure cost effective phone calls. Should you like to take advantage to use a provider on a ”call by call” * selection, without being registered to this or having an account, then this is also no problem. Up to eight providers with their dialling codes can be selected in a weekend profile. In addition you can select up to eight tariff tables.

*Network dependent

TK-Suite Bill

TK-Suite Bill

is for the analysis of your call data. If your service provider should forward call charge information, then the software will record all call charges. TK-Bill will sort and calculate per extension, date, telephone number or customer. In addition a sort of all calls per providers is also available. TK-Bill will not only record calls cause a charge, but also records incoming calls.

TK-Suite Contact

TK-Suite Contact

is your personal telephone and address book with multi user functionality. It is possible to import the phone book data of the telephone system into TK-Suite Contact. It works closely together with TK-

Suite Client to give you a fully functional CTI working environment.

TK-Suite Client

TK-Suite Client

serves to integrate all TK-Suite components in your desktop so that it is possible to access each tool per mouse click. In addition TK-Suite Client offers you a fully functional CTI workplace with the ability to call telephone numbers from TK-Suite Contact, display incoming calls and reminders with the resubmission function.

PC- 2


Install TK-Suite

Start the installation routine of TK-Suite.

After you selected the installation folder and start up group, you will be asked from the TK-Suite Basic installation routine if the application should be installed as Single Work Station, Server – or Client version.

Select

Single User

if you would like to use the Telephone System with one PC only.

Select

Server

if you would like to use the

Telephone System with more than on e PC.

Select

Client

if you would like to use the

Telephone System with more than one PC and have already installed the Server Version to which you have access.

Please ensure that the User Setting has already been prepared on the Server for the

Client.

You will be asked for the Server Name,

User Name and Password if you install

TK-Suite Client to access TK-Suite Server on the network. Name and Password

.

should have been allocated before in the TK-

Suite Server version.

PC- 3


Install TK-Suite

You select between an active an passive connection on installing TK-Suite Basic.

ACTIVE:

The connection to the Telephone System is permanent and the port to which the computer is connected is constantly in use and not available for any other application. A sensible choice for a Server or Single User if the CTI application should be used constantly.

PASSIVE:

The connection to the telephone system will only be established on programming or transfer of call charge data. The port may be used by other applications when not in use.

CTI is

not

possible with this setting.

Afterwards you may select the type of connection to the system:

- Com1 or Com 2 if you want to communicate via the serial port with the system.

- Internal SO/USB Capi 2.0 if you want to communicate via the USB or ISDN connection. This type of connection does not support CTI and will not be offered if you have selected “Active” before hand.

- X31 if you want to communicate with the system via the internal SO or USB connection and not to engage a speech channel of the internal SO of the system.

To use CTI you must communicate with the system either via the serial port or via the

X31 protocol.

PC- 4


WAN Miniport

WAN Miniport

is a driver for Windows ME/2000/XP, in which you can use the dial up network via ISDN. In addition you are able to connect to the Internet and (via the Remote

Access Service) connect computers with each other. Further information regarding the Dial

Up Network can be found in the Windows documentation.

CTI – Computer Supported

Telephony via TAPI-Connection

TAPI- (Telephony Applications Programming Interface) is unlike TK-Phone not a standalone

CTI application but a connection between a TAPI capable Windows application and the telephone system. It is possible to control the telephone system with computer programs supporting this application. The extend of this control depends on the application used. In general it will include the set up of an outgoing call (Dial from the application) and the display of incoming calls.

TAPI is an interface of the Microsoft Operating Systems and the application of the Microsoft-

Telephony-Interfaces. To connect the telephone system to this interface a Telephony Service

Provider (TSP) from the ISDN hardware manufacturer, in this case AGFEO, is needed. The

TSP is a driver which has to be installed on your PC. It will perform the requested TAPI functions and regulate the necessary data exchange between PC and the telephone system.

The TSP has to be constantly enhanced due to the ever increasing functions of TAPI supported applications.

In order that you have the latest TSP to hand for your application we have made this available for download at our website at http://www.agfeo.de. This self extracting file contains information on installation and supported applications. Should you have no internet access, then please contact your dealer or the info fax on 0521 44709 98555.

Establish a USB Connection (AC 12 USB only)

You may connect the telephone system with a PC or Notebook via the USB connection.

(Not supported with Windows NT 4.0)

1. Take the supplied USB Cable. You will identify this on the USB Symbol on the plug.

2. Plug in the square plug of the USB cable into the USB socket of the telephone system

3. Plug in the flat plug of the USB cable in one of the USB connections of your computer

4. Switch on your computer

On start-up of Windows with the telephone system, you will be requested to enter the location of the driver. More to this is in the chapter “Installation of Drivers”

PC- 5


Driver Installation

IMPORTANT!

Should you have already an ISDN card installed in your computer, then this and the associated driver must be first deinstalled. Please follow the instruction of the individual manufacturer for this. It may be that during the installation you will be asked to insert the CD of the operating system. Therefore it will be advisable to have this CD to hand.

Before you can install the driver you must connect the telephone system to your computer via the USB connection.

1.

Once the PC has identified the connected telephone system, the hardware assistant will be displayed. The hardware assistant will install the software for the new Hardware components (AC 12 USB). Click on ”next”

2.

In the following dialog window select find “suitable driver” for hardware

(recommended).

3.

Enable the option “CD-ROM Drive” and de-select all other check boxes. Insert the CD

“Communications Software” with the USB Drivers in the CD-ROM drive and click on

“next”.

4.

5.

After the driver has been found click on next to start the installation.

Drivers being installed

6.

7.

8.

Under ISDN Configuration please read the notification and click on “next”.

Select the D Channel Protocol: “DSS1: Euro-ISDN” and click on “next”.

Now you will be asked to enter the telephone number(s). Enter the extension number(s) of the PC connected to the USB port. All internal extension numbers will be available.

(see also programming of system, port allocation) Click on “next”.

9.

The ISDN-configuration is completed. Click on “Finish”

10.

Insert the Operating System CD if asked to do so, to install the USB support. After the software has been installed click on “finish”.

11.

Restart your computer to complete the installation.

If you want to change the extension number of the PC on the USB port afterwards:

Select “Start > Programs > Accessories > Communication > Assistant for the ISDN

Configuration.

1. Under ISDN configuration read the notification an click on next.

2. Select the D Channel Protocol : DSS1 : Euro-ISDN and click on next

3. You will now be asked to enter the extension number(s). Enter the extension number of the PC on the USB port. Extension numbers from 20 to 29 may be selected. (see also system programming port allocation) click on next

4 The ISDN Configuration is completed, click on finish

5 To complete the installation, please restart your PC.

PC- 6


Deinstallation of Drivers

Should you now longer require the drivers, then you may deinstall these.

Remove the AC12 USB in Control Panel. (Start/Control Panel/Add-Remove Programs)

Connecting to the Internet or another

Network

Here you will find notes how to connect with the Microsoft Dial Up Network to the Internet or other Networks.

1. Open (Double Click) on the symbol “My Computer” on your desktop.

2. Open (Double Click) on the symbol “Dial Up Networking”

The Dial Up Network is automatically installed with Windows 98 standard installation.

Should the Dial Up Network not be available within “My Computer” then you may add this component by selecting “Start > Settings > Software” . You will find information within

Windows Help, Topic “Software”

3. If this is for your first connection, click next, otherwise double-click on “make new connection”

4. Enter in the assistant the name of this connection, i.e. your provider.

5. In “Select a device:” select “AGFWMP-Line 1” and click on next

6. Enter in the field “Telephone Number” the ISDN number to connect to your Internet

Provider or remote Network and click on next.

7. Click on finish. An Icon will appear for this connection.

Configure a Connection

1 If the “Dial Up Network” is not opened: Double click on “My Computer” as displayed on your desktop. Open the “Dial up Network”.

2 Open the dialog window in which you can configure the connection. Right click on the symbol of the earlier added connection and select “Properties”.

3 Select the tab “Server Types”. Complete the following steps:

- if you set up a connection to the internet, deactivate “Log on to network”

- activate “enable software compression”

- for Internet connections activate the “Allowed network protocols” to “TCP/IP”.

PC- 7


Connecting to the Internet or other Network

After you have established the setting for your Internet provider or other network as described, you now can dial into it. If you want to surf the net or call off e-mail messages, then you must have installed a Web-Browser or an e-mail application.

Follow the following steps to establish a connection:

1 Open (double click) on “My Computer” on your displayed on your desktop

2 Open (double click) the icon “Dial-Up Networking”

3 Open (double click) the earlier new set up connection

4 In the dialog window “Connect To” do the following:

Enter the “User Name” and “Password” as supplied to you by your Internet provider and click on connect. As soon as the connection is established a dialog window will open with the message “Connection Established”

5 You now can surf the Internet with the Web-Browser or call off your e-mails with an email application.

Disconnect the line

To disconnect an established connection, click on “Disconnect” in the dialog window of

“Connection Established”, or double click the dial-up icon in the status area of the taskbar.

PC- 8

Appendix

Glossary

Answering station - VST

The answering station controls your ISDN connection. You can use some functions such as the

ISDN call forwarding or the ISDN-hold via the answering station with the ISDN features.

Appointment - wake-up

The system telephones remind you of a fixed appointment (date/time) with the appointment call and flashing LED. With a wake-up call the system telephones wake you every day at a fixed time.

Automatic dialling

When this feature is activated, your telephone system automatically calls the previously entered number when you lift the handset and do not press any other key for 10 seconds.

The number is dialled up to 12 times at one minute intervals until a connection is made.

Busy On Busy

This feature of the telecommunications system causes the whole line to be busy when a subscriber is holding a conversation from a call variant/call distribution. Unlike camp on protection, this function works for a complete phone number (MSN) not just for one subscriber.

Call by call

With the call by call feature you can select a desired network provider for a long distance call. You have to set up a call by call function key.

Call diversion - diversion to

All incoming calls can be diverted to a specific external or internal destination telephone.

Unlike call forwarding (ISDN) in which there is no connection to your ISDN telecommunications system, the call diversion to the external subscriber uses a second Bchannel to reach the desired destination. This may even save money because the Least Cost

Router can be used to make the connection. Two B-channels are occupied during the all diversion.

A - 1

Appendix

Call forwarding - ISDN call forwarding

With this ISDN service feature, calls for your ISDN connection can be forwarded worldwide to any other connection. You enter the destination number in your ISDN telecommunications system and activate the call forwarding in your public exchange. The exchange then re-routes all calls without the telecommunications system noticing (see call diversion). With call forwarding on the system connection you always forward the whole connection. On a multipoint connection you can divert every phone number (MSN) individually to a respective different destination. Call forwarding is possible in the variations permanent, when no answer and when busy. The call forwarding feature can only be used by special agreement with your network provider.

Call variant

The internal phone numbers of the terminal that are rung in the event of an external call are defined in a call variant. Different call variants can be defined for the day or the night service. Call variant 1 (day time service) and call variant 2 (night service) can be switched over at any time from any telephone.

Camp on protection - reject camp on

Camp on tones during a telephone call signal that another subscriber is calling. The first caller can be held in the line while you ask the second caller what he wants. This means no calls are missed. Anyone who considers this as a disturbance can switch it off with the camp on protection. The second caller either gets the busy tone or lands on an answering machine for example.

Code numbers

Every connected telephone can be protected against unauthorised access by a 4-digit code

(telephone lock) so that with the exception of direct numbers, emergency numbers and automatic dialling only internal numbers can be dialled. No code numbers are entered exfactory.

Dialling line (B-channel/S0 basic access)

You can connect an external S0 basic access to your ISDN telecommunications system.

Every external S0 basic connection behaves like two conventional analogue dialling lines.

You therefore have two dialling lines (B-channels) on which you can make external calls

(local, long distance or international).

A - 2

Appendix

Timer

The telecommunications system provides 10 timers. The telecommunications system switches functions on and off at certain times on certain days of the week with these timers.

The following functions can be controlled with timers:

Answering machines

Do not disturb

Call variants 1/2/3

Call variant door

Busy on busy

Relays

Subscriber class of service

Telephone lock

Diversion

You can assign a function to every timer. The timers can only be programmed with the TK-

Set program. The timer control can be switched on and off from every telephone.

Transfer

With the Transfer function you have the option of transferring an external call to an external subscriber. Two dialling lines (two B-channels) are occupied.

Your subscriber connection is charged for the external connection you set up. You can set up the Transfer function key on the system telephone, on the analogue telephone you use the code number procedure.

A - 3

Appendix

What to do in the event of malfunctions

Checks

- In the event of malfunctions on the telephone system, please check your operating actions by referring to the instruction manual.

- Check whether the connectors of terminals and of the telephone system are inserted correctly.

- If you cannot remedy a malfunction, your dealer will be please to help you.

Deactivating the special dial tone

When you lift the receiver on your standard telephone, you hear the special dial tone. You hear the special dial tone when do not disturb, automatic dialling or a diversion is active.

You can deactivate all functions that result in a special dial tone by entering a code.

h *766 q ª

Lift receiver ) Confirmation tone

Replace receiver

Power Failure

- If the power should fail, you can make neither external nor internal telephone calls.

When the power returns:

- The telephone system functions again according to the previously set program. All settings made via the programming mode or the PC program remain stored provided the programming mode was ended appropriately.

- Initiated return calls are cleared.

- Connections parked in the telephone system are cleared.

- The redial entries are cleared.

- The total connection charges and the connection records are deleted.

A - 4

Appendix

What to do in the event of malfunctions

Malfunction

Telephone system programming unclear

Possible causes

No dial tone after lifting handset

Power failure

Terminal defective

Incorrect installation

No internal calls arrive

Do not disturb (special dial tone)

No external calls arrive

Diversion to another telephone (internal/ external) (special dial tone)

Do not disturb

(special dial tone)

Diversion to another telephone (internal/ external) (special dial tone)

Forwarding an external call (inquiry) is not possible

ISDN call forwarding is active

Point-to-point connection: System phone number missing

Point-to-multipoint connection:

- MSN missing

- MSN-internal user assignment missing

The inquiry key r on the telephone is set as an earth key

Wrong flash time

Distorted speech connection

S0 bus incorrectly installed Connection error

Remedy

Reset the telephone system

Reset the telephone system to the „asdelivered“ settings and reprogram it

Check mains connection/fuses

Check terminal on another connection

Check connections at the connection socket and on the telephone system

Turn off do not disturb

Turn off diversion to

Turn off do not disturb

Turn off diversion to

Deactivate ISDN call forwarding

Enter the system phone number

Enter the MSN

Assign the internal user to the

MSN(ringing distribution)

Set the telephone to DTMF and set the inquiry key to flash

Adjust flash time on the phone or on the respective port of the PBX.

Connect wire pairs correctly

A - 5

Appendix

Resetting the telephone system

By resetting, you can restore the telephone system’s programming to a defined state. This may be necessary if you wish to reset unclear settings or if you wish to reprogram the telephone system.

After a reset, the telephone system again operates according to the previously set program.

All settings made in the programming mode or by means of the PC program are retained provided the programming mode has been ended properly.

Important: the following are cleared when you reset the telephone system. - All existing internal and external connections

- Remote support

- Internal return calls

- ISDN callback on busy

- Outside line reservations

Hardware reset - unplug the 230 V power mains plug and then plug it in again.

Software reset - carry out the following procedure:

Software - Reset


*PRO h *737 ª

Lift receiver Replace receiver q

ª

A - 6

Appendix

Ring Rythms

External ring

Standard Ring

Code ring 1

Code ring 2

Code ring 3

Code ring 4

Internal Call

Outside line reservation

Key:

All ringer rhythms for incoming calls begin with an initial 500 ms pulse, followed by a 2 second pause. This is a technical requirement to allow caller identification (Calling Line Identification Presentation -

CLIP). Thereafter the ring can be programmed differently to

(see diagram)

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

. . .

. . .

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

{{{{{{{{{{||||||||||

. . .

Call Break Continue

Ringing may differ depending on the terminal used.

A - 7

Appendix

Tones

Dial tone

- internal

- external

Ringing tone

- internal

- external

Busy tone

Special dial tone

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||

Signals that you may dial after lifting handset

. .

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{

.

. .

Continuous tone that you hear when you haved seized an outside line after dialling "9" or pressing an MSN key

.

.

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

Internal user is rung

. . .

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

External user is rung

. . .

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

The dialled internal user or external subscriber is busy

. . .

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signalls that you may dial after lifting the receiver, but that do not disturb, autodial or diversion is on

Call waiting

- internal / door

- external

{{{{

During a call, this tone signals an internal call or a door call

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|

. . .

During a call, this tone signals an external call After 10 seconds


{{{{

Input accepted

Error tone

- a/b -Telephone

- Systemtelephone

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

Operating error/ input rejected

. . .

{{

Operating error/ input rejected

Key:

{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{

tone break tone break tone

. . .

continued

A - 8

Appendix

Tecnical Data

Measurements

Ambient temperature

- Operation/Storage

Humidity

Mains Connection

-- Power Consumption

- Lenght of Power cord

- Powerpack

External S0 Connection

- Connection

- Lenght IAE-Cable

Analogue Apparatus

AC 12 / AC 12 USB

- Connection

- Distance

- Dial Method

- Enquiry Button

USB-Interface

- Lenght USB-Cable

14,2 x 18,4 x 4,1 ((High x Depth x Width)in cm

5 °C to 40 °C / -25 °C to +70 °C max. 70% (none condensing)

230 VAC, +10% / -10%, 50 Hz

In = 45 mA

Pmax = 7W

2 m

TST 544 590

PTP or PTMP connections

Euro ISDN 2e via RJ 45 Socket and enclosed connection cable

1,5 m max. 3 (Telephone, TAM, Fax, Modem), Appratus 2 and 3 parallel on Same connection

2 wire via spring loaded connectors or TAE connectors

2 x 50 Ohm (ø 0,6 mm, 1.500 m)

DTMF or LD

Flash (50 bis 600 ms), Times are adjustable

Universal Serial Bus (AC 12 USB only)

3 m

A - 9

Appendix

Declaration of conformity

A - 10

Index

Index

A

Accepting Incoming Calls .................... B - 3

Answering station - VST ....................... A - 1

Auto Dialling (Hotline) .......................... B - 7

Automatic Call Back ............................ B - 15

B

Baby Listening / Room Monitor ........... B - 13

Busy on Busy ........................................ B - 8

C

Call Pick Up .......................................... B - 9

Call Transfer ......................................... B - 5

Call waiting ........................................... B - 3

Cancelling room monitoring ................ B - 13

D

Deactivating the special dial tone ........ A - 4

Diversion from ...................................... B - 9

Diversion to ........................................... B - 21

Do Not Disturb ..................................... B - 15

E

Enquiry ................................................. B - 14

External Acces with specific MSN....... B - 2

External Transfer ................................. B - 6

G

I

Glossar ................................................. A - 1

Important notes on using analogue equipment

- 5

Internal Transfer .................................. B - 5

L

Least Cost Routing (LCR) ..................... B - 11

M

Malicious Call Identification (MCID) .... B - 8

P

Parking a Call ....................................... B - 12

Pictograms and Buttons ...................... E - 6

Piktogramme ....................................... E - 6

Power Failure ....................................... A - 4

R

Remote setting - Remote configuration

Reserving an outside line .................... B - 2

P - 2

Rhythmus ............................................. P - 7

E

S

Sending CLIP or COLP ......................... B - 19

Setting External Seizure ...................... B - 1

Sicherheitshinweise ............................. I - 2

SMS im Festnetz .................................. P - 19

Internen Anschluss für SMS-Empfang einrichten

P - 19

Software - Reset .................................. A - 6

Softwareübersicht ................................ PC - 1

Switching between Day and Night Sevice B - 12

Systemvoraussetzungen ...................... PC - 1

T

Telephone lock ..................................... B - 16

Timer .................................................... B - 19

TK-Suite Set ........................................ PC - 2

TK-Suite Bill ......................................... PC - 2

TK-Suite Client ..................................... PC - 2

TK-Suite Contact .................................. PC - 2

TK-Suite Server .................................... PC - 1

Töne ...................................................... A - 8

W

WAN Miniport ....................................... PC - 5

Wandmontage ...................................... I - 4

What to do in the event of malfunctions A - 5

S - 1

Index

S - 2

Index

Copyright

Copyright 2003

AGFEO

GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation, this applies especially in the event of a patent award or registered utility.

The documentation may not be changed or translated manually in any other way into any laguage or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical ad all other media.

Trade marks and names used in this documentation are subject to the rights of the companies concerned.

Tecnical Modifications

The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of tecnical progress without prior notice.

This documentation has been prepared with the utmost care and is revised regularly.

Despite all care, however, tecnical inaccuracies and typographical errors cannot be totally ruled out. All errors which become known to us will be corrected in new editions. We are gratefully for any hints at errors in this documentation.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator provides them.

S - 3

Ident No.1100043

Subject to change without notice.

No liability can be accepted for errors contained in this document.

Printed in Germany

1032

AGFEO

GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

Internet: http://www.agfeo.de

No results