Malicious Call Identification (MCID) . AGFEO AC 12 USB, AC 12

Busy on Busy - Besetztton bei Besetzt

This feature is used in the following situation. If an incoming line is programmed to ring several phones, then each time a new call arrives the free extensions within the group will ring. If, however, for some reason your are the only one in the office and are already on a call then the next incoming call would cause the free extensions to ring. It may not be possible to answer the new call in time and therefore the caller may get the impression that no one is in the office. If Busy on Busy is set on the other hand than any extension within the ringing group who is on a call will cause for a new caller to hear busy tone. Note: This will not place restrictions on outgoing calls.

h *287

2

3 off

6 z

Enter specific MSN

On

2

Busy on Busy on/off for all MSNs

#

q ª

Lift receiver

Busy on Busy

Replace receiver

Notes

An ISDN terminal that is connected in parallel to the telephone system on a point-tomultipoint line and to which the same number as the system has been assigned will always ring, regardless if BUSY ON BUSY is active or not.

Malicious Call Identification (MCID)

This feature will have to be supplied by your network provider.

The ISDN exchange will store the callers number and the date and time of the call.

This trace can be activated during the call or after the caller has hung up but must be activated before you terminate the call.

t

Conduct external call r

Enquiry

*326

Identify caller q

Acknowledgement tone

ª

Replace receiver

Notes

You can continue the call after rS326

Until you return to the caller he will hear Music on Hold if applicable.

You hear the error tone if:

-Malicious Call Identification has not been made available by your network operator

OR

-when the caller could not be identified by the telephone exchange.

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Diversion from - Divert other Extensions

You can divert other extensions to your own which may momentarily not be staffed. After the diversion is enabled, the diverted phone will not ring for any further calls. Calls can still be made normally from the diverted extension. A special dial tone will remind the diverted extension that a feature is enabled.

h

Lift Receiver

*365

Diversion from

2

3 off on

4 z

Enter the number of the phone from where you wish to divert calls

q

Acknowledgement tone

ª

Replace receiver

Notes

Calls can only be diverted once. Calls diverted to you are ringing your extension only even if you have set a ‘Diversion to‘ on your phone.

A “Diversion from ”a phone were the Do Not Disturb feature has been set to your extension is possible.

Returned Calls, Wake Up and Appointment calls cannot be diverted.

Users of radio cells (base station with cordless telephones) cannot activate diversion.

Call Pick Up

Another telephone rings with an external or an internal ringing tone.You can pick up this call on your telephone. You can also pick the call up If the answering machine has already answered it.

Unselective Call Pick Up of an external call

a h

External call on another telephone

Lift the receiver

*463

Pick up external call t

Conduct call

Notes

Instead of *463 you can use the makro *1.

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Selective Call Pick Up

a call on another telephone h

Lift the receiver

*463

Enter the code

Pick Up (from Answering machine)

4 z

Key in the phone number of the internal extension.

Conduct call t

To be able to pick up a call from an -answering machine, the terminal connection must be programmed as an answering -machine. You can only pick up external calls non-selectively.

You can selectively pick up the call signalled to the selected extension.

Conference

Three Party Conference via your Phone System

You can hold a three party conference with analogue or digital extensions of the system.

Or with one external call and one extension

Or with two external calls. Note you will use 2 lines (B Channels)

Three Party Conference via the ISDN Telephone Exchange (PTMP lines only)

Note this service is a feature of the Telephone Exchange and may not be available.

To establish a three party conference via the exchange you must first establish the call with the first paty. Then hold the call in the exchange to establish an enquiry call on the same line to the second party after which you will switch to a three party conference.

Three Party Conference (with two other extensions)

t

You are conducting an internal call r z

Enquiry, enter internal phone number t

Conduct inquiry call r

Enquiry

*566

enter conference code

Internal - External Three Party Conference

t r0z t r *566

You are conducting an internal or external call

Enquiry, enter „

0

“ and external or internal phone number

Conduct enquiry call

Enquiry enter conference code q k

Acknowledgement tone,

Conference with three parties q k

Acknowledgement tone, Conference with two internal users and one external subscriber

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Notes

An incoming – or doorphone call will be signalled to the conference with the call waiting tone extension who established the conference (Conference Manager) by pressing .

finished the enquiry call by pressing rr

after the conference is re established. If an extension replaces the receiver then that extension is disconnected from the conference and can only be re invited via the conference manager. The conference is cancelled as soon as the conference manager replaces the receiver.

Least Cost Routing (LCR)

(AC 12 USB only)

This feature will make use of various network providers offering cheap call rates. Calls are routed depending on the STD Code dialled which is also dependent on the time and day of the week. If it is not possible to connect to the relevant provider after a preset number of attempts then the system will try to route the call via a preset alternative provider. (Fallback)

The access code of the relevant provider will be prefixed by the system to the number dialled.

The Least Cost Routing can cater for up to 8 network providers in 8 time slots depending on time of day and day of week. Least Cost Routing can be programmed with TK-LCR on your

PC. Least Cost Routing can be switched on or off on your extension.

h *527

2

3

Off

On q ª

Lift Receiver

Code for LCR

Notes

Acknowledgement tone

Hörer auflegen

You can still select which network provider is used for your call despite LCR being enabled.

- Simply prefix your number with the network access code

- You can also select the network provider with the function button CALL BY CALL on a system phone. (see also Network access code -Call by Call ).

The network access code for the network operator is only stored in the last number redial memory if this has been dialled manually before.

Important! Not all ISDN features described may be available. Please check with your network provider for availability.

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