Reserving an outside line . AGFEO AC 12 USB, AC 12

Add to My manuals
80 Pages

advertisement

Reserving an outside line . AGFEO AC 12 USB, AC 12 | Manualzz

Making a Call

(Using Acces digit)

h

External phone call

Q P 0

Lift receiver

Internal dial tone

Outside line seizure with

„0"

Q

External dial tone

P Z

Enter the external phone number

Outside line seizure on the combination port – After the code „10“ has been dialled on the combination port (instead of „0“) , the telephone system also seizes an outside line.

However, it assigns the fax service to the connection. When an outside line is seized by dialling“0", the telephone service is assigned.

Forwarding your number. The telephone number which has been allocated to your extension will be forwarded to the called party. You may also forward an alternative number if this is available to you by selecting another line or MSN number via a *-procedure.

Internal phone call

h Q P Z

Lift receiver

Internal dial tone

Enter the internal phone number

External Acces with specific MSN

You may send another MSN number other then the one allocated to you to the network.

h

Lift receiver

*676 6 prepare external dialling z enter specific MSN

# terminate entry z enter external phone number t conduct call

Reserving an outside line

(Call Back when free)

On requesting an outside line you will hear busy tone if all lines are engaged. You may now request for a line to be resevered. As soon as an outside line becomes free the system will phone you back. When picking up the receiver you will hear external dial tone and can dial your number.

h 0 q r *737 q ª

Lift receiver reserve outside line acknowledgement tone replace receiver

B - 2

Notes

If Error tone is returned to you after dialling the line access code then your extension is call barred.

Barred Calls – You will not be able to make calls for which your extension is call barred. If you try and make a call to a barred number, error tone will be returned to you.

Internal call - Internal dialling is not possible on telephones for which spontaneous outside line seizure with internal is set and which do not have a R key (hash key) or which do not support this key.

DTMF signalling -Is possible to send DTFM Tones during a connection. This can also be done during an enquiry call, Brokers Call and Three Party Conference. Any digit from 0 – 9 including * and # can be transmitted.

An outside line which has been reserved will only ring your extension for 60 seconds after which the call back for the outside line will be cancelled.

If an error tone is returned when booking a reservation for an outside line, then this means that the line has already been reserved by another extension.

You may dial 99 on telephones which do not have a S button.

Accepting Incoming Calls

Incoming calls will be signalled with a different ringing cadence for incoming-, extensionand doorphone calls. You can also be called whilst already on a call, this will be indicated to you by a call waiting tone in your handset.

You are called

A

Your phone rings

P h lift receiver

P T conduct the call

Call waiting

T Q P ª

You are on a call and hear the call waiting tone

End the call

Call waiting

T Q P r P 0

A P h P T

Lift the receiver Conduct the call Automatic ringing by the waiting party

P T

You are conducting a call and you hear the call waiting tone

Inquiry, the call is placed on hold

Fetch the waiting internal call conduct the call

B - 3

Rejecting an external waiting call

t q

You are on a call and hear the call waiting tone

Notes

r

Press R the call is placed on hold

*229

Reject the waiting call

t

Continue your call

If you hear error tone when trying to answer a waiting call, then the call waiting tone is for the other party.

The call waiting tone can be switched off by setting ‚Call waiting deny

Call Waiting Deny

h

Lift Receiver

* 265

Call Waiting

Deny

2

3 q ª acknowledgement tone replace receiver

Call Back when free

An extension already on a call will hear call waiting tone if called by another extension or outside call. If the extension does not answer your call then you can request ringback when free.

h z q r*783 ª

Lift receiver dial external number

Call Back when Free replace receiver

B - 4

Call Transfer

You can transfer an incoming call to an extension or another external number. When transferring a call to an extension you can announce the caller before replacing the receiver.

Internal Transfer with announcement

You call the extension in an enquiry, you announce the external call and you replace the receiver. You have now transfered the external call.

Internal Transfer without announcement

Press the R button and dial the required extension, replace the receiver on hearing ringing tone.

External Transfer is only possible with an announcement

Whilst on a call place the existing call on hold and call the other required party. Announce and transfer the call.

Internal Transfer with announcement

T P r

Conduct external call

P Z enquiry, external call is placed on hold

P T

Enter internal phone number

Announce external call

P ª transfer external call

Internal Transfer without announcement

T P r

Conduct external call

P Z enquiry, external is placed on hold

P ª

Enter internal phone number transfer external call

B - 5

External Transfer

t r

Conduct first external call enquiry, external call is placed on hold r *832

Transfer first external call

0

Seize outside line z

Enter external phone number

ª

Replace the receiver t

Conduct second external call p

Notes

When transferring an external call, you must always seize the outside line by entering „9“, even if spontaneous outside line seizure with internal is set on the telephone.

External Transfer is only possible if a dial-up line (B-channel) is free.

You bear the cost of the externally transfered call.

A user on the internal S0 bus can only forward an external call internally if the second B channel of the internal S0 bus is free. External/external Transfer is not possible.

Internal Transfer with announcement dialling r9

. If necessary, you can transfer this external subscriber to another internal user.

During an enquiry call the outside caller will hear Music on Hold. (if activated)

A unannounced transferred call will be returned to you after 45 seconds if the extension fails to answer it. The call will be cleared if you also fail to answer the call within 60 seconds.

B - 6

Auto Dialling (Hotline)

With this feature a pre-set number is dialled within 10 seconds after lifting the receiver.

Calls can still be made normally providing dialling commences within 10 seconds.

Switch Auto Dialling on/ off

h *288

2

3 on off

q ª

Lift receiver Automatic dialling on / off: Acknowledgement tone

Replace receiver

Storing/ Deleting a Number for Auto

Dialling

You must start programming mode by entering: h

P

*PRO

Q

ª h *288

3

5

Store

Delete

Lift Receiver Automatic Dialling

E z

# q

Enter an external phone number, max 24 digits an conclude with #

Acknowledgement tone

ª

Replace receiver h

P

*END

Q

ª

Notes

Check your Auto Dialling setting after programming the external phone number. Activate the

Auto Dialling mode, lift the receiver, wait -until the external phone number is dialled and check that the right connection is -established.

The Auto Dialling function has preference over all other external connections. If necessary, one line (one B-channel) will be force released in order to complete autodial.

If the called party is busy, the telephone -system attempts to redial the external phone number every 10 seconds.It cancels Auto Dialling after 12 -attempts.

If you hear the error tone when you activate the Auto Dialling feature, no telephone number has been programmed.

If the Auto Dialling feature is on, you hear the special dial tone when you pick up the receiver.

B - 7

Busy on Busy - Besetztton bei Besetzt

This feature is used in the following situation. If an incoming line is programmed to ring several phones, then each time a new call arrives the free extensions within the group will ring. If, however, for some reason your are the only one in the office and are already on a call then the next incoming call would cause the free extensions to ring. It may not be possible to answer the new call in time and therefore the caller may get the impression that no one is in the office. If Busy on Busy is set on the other hand than any extension within the ringing group who is on a call will cause for a new caller to hear busy tone. Note: This will not place restrictions on outgoing calls.

h *287

2

3 off

6 z

Enter specific MSN

On

2

Busy on Busy on/off for all MSNs

#

q ª

Lift receiver

Busy on Busy

Replace receiver

Notes

An ISDN terminal that is connected in parallel to the telephone system on a point-tomultipoint line and to which the same number as the system has been assigned will always ring, regardless if BUSY ON BUSY is active or not.

Malicious Call Identification (MCID)

This feature will have to be supplied by your network provider.

The ISDN exchange will store the callers number and the date and time of the call.

This trace can be activated during the call or after the caller has hung up but must be activated before you terminate the call.

t

Conduct external call r

Enquiry

*326

Identify caller q

Acknowledgement tone

ª

Replace receiver

Notes

You can continue the call after rS326

Until you return to the caller he will hear Music on Hold if applicable.

You hear the error tone if:

-Malicious Call Identification has not been made available by your network operator

OR

-when the caller could not be identified by the telephone exchange.

B - 8

Diversion from - Divert other Extensions

You can divert other extensions to your own which may momentarily not be staffed. After the diversion is enabled, the diverted phone will not ring for any further calls. Calls can still be made normally from the diverted extension. A special dial tone will remind the diverted extension that a feature is enabled.

h

Lift Receiver

*365

Diversion from

2

3 off on

4 z

Enter the number of the phone from where you wish to divert calls

q

Acknowledgement tone

ª

Replace receiver

Notes

Calls can only be diverted once. Calls diverted to you are ringing your extension only even if you have set a ‘Diversion to‘ on your phone.

A “Diversion from ”a phone were the Do Not Disturb feature has been set to your extension is possible.

Returned Calls, Wake Up and Appointment calls cannot be diverted.

Users of radio cells (base station with cordless telephones) cannot activate diversion.

Call Pick Up

Another telephone rings with an external or an internal ringing tone.You can pick up this call on your telephone. You can also pick the call up If the answering machine has already answered it.

Unselective Call Pick Up of an external call

a h

External call on another telephone

Lift the receiver

*463

Pick up external call t

Conduct call

Notes

Instead of *463 you can use the makro *1.

B - 9

Selective Call Pick Up

a call on another telephone h

Lift the receiver

*463

Enter the code

Pick Up (from Answering machine)

4 z

Key in the phone number of the internal extension.

Conduct call t

To be able to pick up a call from an -answering machine, the terminal connection must be programmed as an answering -machine. You can only pick up external calls non-selectively.

You can selectively pick up the call signalled to the selected extension.

Conference

Three Party Conference via your Phone System

You can hold a three party conference with analogue or digital extensions of the system.

Or with one external call and one extension

Or with two external calls. Note you will use 2 lines (B Channels)

Three Party Conference via the ISDN Telephone Exchange (PTMP lines only)

Note this service is a feature of the Telephone Exchange and may not be available.

To establish a three party conference via the exchange you must first establish the call with the first paty. Then hold the call in the exchange to establish an enquiry call on the same line to the second party after which you will switch to a three party conference.

Three Party Conference (with two other extensions)

t

You are conducting an internal call r z

Enquiry, enter internal phone number t

Conduct inquiry call r

Enquiry

*566

enter conference code

Internal - External Three Party Conference

t r0z t r *566

You are conducting an internal or external call

Enquiry, enter „

0

“ and external or internal phone number

Conduct enquiry call

Enquiry enter conference code q k

Acknowledgement tone,

Conference with three parties q k

Acknowledgement tone, Conference with two internal users and one external subscriber

B - 10

Notes

An incoming – or doorphone call will be signalled to the conference with the call waiting tone extension who established the conference (Conference Manager) by pressing .

finished the enquiry call by pressing rr

after the conference is re established. If an extension replaces the receiver then that extension is disconnected from the conference and can only be re invited via the conference manager. The conference is cancelled as soon as the conference manager replaces the receiver.

Least Cost Routing (LCR)

(AC 12 USB only)

This feature will make use of various network providers offering cheap call rates. Calls are routed depending on the STD Code dialled which is also dependent on the time and day of the week. If it is not possible to connect to the relevant provider after a preset number of attempts then the system will try to route the call via a preset alternative provider. (Fallback)

The access code of the relevant provider will be prefixed by the system to the number dialled.

The Least Cost Routing can cater for up to 8 network providers in 8 time slots depending on time of day and day of week. Least Cost Routing can be programmed with TK-LCR on your

PC. Least Cost Routing can be switched on or off on your extension.

h *527

2

3

Off

On q ª

Lift Receiver

Code for LCR

Notes

Acknowledgement tone

Hörer auflegen

You can still select which network provider is used for your call despite LCR being enabled.

- Simply prefix your number with the network access code

- You can also select the network provider with the function button CALL BY CALL on a system phone. (see also Network access code -Call by Call ).

The network access code for the network operator is only stored in the last number redial memory if this has been dialled manually before.

Important! Not all ISDN features described may be available. Please check with your network provider for availability.

B - 11

Switching between Day and Night Sevice

Which extension should ring on an incoming call is set in the ‘Call Variant‘ under Day/Night

Service. If several extensions ring on an incoming call then the one who picks up the receiver first will have answered the call.

An incoming call can ring different extensions depending if the system is running under Day or Night Service.

Night Service can be set for each incoming line seperately.

Day – Night Service can be activated from any extension on the system or remotely. Please refer to the operating instruction for an analogue phone on how to switch Day- Night Service from an external phone.

h

Lift receiver

* 622

Switch call variant 2

2

3

Off

On

6

2 z individuell MSN

All MSNs

# q ª

Acknowledgement tone replace receiver

Parking a Call

You can park an external call in the system and retrieve this from another extension.

The parked call will engage the line (B Channel). The parked caller will hear Music on hold (if enabled). Calls parked will recall your extension within 4 minutes if it has not been retrieved.

This function can be activated in the configuration section ‘other functions‘ or via a program entry on the phone.

Parking a Call

t r

You are conducting an external call

Enquiry

*727

Enter the parking code q

Acknowledgement tone

ª

Replace receiver

The call is parked.

Retrieving a Call

h

Lift receiver

*727

Enter the parking code t

The call is unparkt, conduct call

B - 12

Baby Listening / Room Monitor

Any phone can be used for this feature (system- or standard phone) The phone set to Room

Monitor (Baby Listening can be called from any telephone either internal or external). A system phone when called will switch on the microphone automatically. This feature must be enabled for the phone intended to be used as as monitor. You can select whether or not a warning tone sounds when listening into a room. The monitor phone can be called from any phone either internal or external.

Set Up Room Monitor

h

Lift receiver in the room to monitor

*728

Initiate room monitoring q

Acknowledgement tone t

Place receiver next to the guarding telephone

Calling the Room Monitor Extension

h

Lift receiver z

Enter the guarding telephone’s internal phone number

®

Listen into the room

Cancelling room monitoring

ª

Replace receiver in the monitored room

Notes

You can also use a telephone in the hands free mode as the guarding telephone.

Please note, you can also be heard at the monitored phone.

B - 13

Enquiry

You can place your current call on hold, while you talk to an extension or another external call. The caller on hold will hear Music on Hold and can not overhear your conversation.

Whilst on an enquriy call you can use all functions such as telephone book, paging etc.

Internal Enquiry

t r

Conduct first call enquiry First call is on hold z

Enter internal phone number z

Enter „0“ to switch to the external call or the internal number to switch to the internal call

Back to the first call: t p

Continue first call t

Conduct inquiry call r

Enquiry call and first call are placed on hold p etc.

External Enquiry

t r 0 z t r

Conduct first call enquiry First call is on hold Enter external phone number

Conduct enquiry call

Enquiry call and first call are on hold p z

Enter „0“ to switch to the external call or the internal number to switch to the internal call

Back to the first call: t

Continue first call p etc.

Enquiry (Mute)

To talk to another person in the room without the caller being able to hear: t r

Internal or external call

Connection is placed on hold. You can talk without the telephone partner hearing.

r

Continue telephone call

ª

Replace the receiver

B - 14

Notes

When making an external enquiry / brokering you must always seize the outside line by pressing „0“, even if spontaneous outside line seizure with internal is set on the telephone.

An outside caller will hear Music on Hold if placed on hold.

If you replace the receiver during an enquiry:

- You clear the current call,

- You receive a callback if a call is still on hold,

- You transfer an external call on hold to the internal user with whom you were in an enquiry.

Connection charges are incurred for the external call, even while the call is on hold.

Automatic Call Back

You can set up an automatic call back if the number you are calling is busy. This feature is only available to subscribers of ISDN lines. Your phone will ring as soon as the called party replaces the receiver. The other party will be called automatically as soon as you pick up your receiver.

h z q r *783 q ª

Lift receiver Call the external subscriber, busy tone, the subscriber is busy

Enquiry Set Up Callback Replace receiver

Notes

If you hear the error tone then it will not be possible to be called back from the busy number. The feature Call Back on busy is not available from the telephone exchange.

The feature will be cancelled if you do not answer the returned call within 20 seconds.

Call Back will be cancelled if the Call Back feature is completed or failed to connect the call after 45 minutes.

Do Not Disturb

You do not wish to be disturbed by calls and you activate the do not disturb feature.

You can also define whether do not disturb is to apply only to internal calls, to external calls or to all calls and you can deactivate do not disturb again.

If do not disturb is active, ringing on your telephone is off and internal callers hear the busy tone. You can continue conducting telephone calls in the usual manner. When you pick up the receiver, the special dial tone reminds you that the do not disturb feature is on.

B - 15

Do Not Disturb on/off

h * 784

2

5

3

4 off on for all calls on for external calls on for internal calls

Lift receiver Do not disturb q

Acknowledgement tone

ª

Replace receiver

Telephone lock - direct call (baby call)

You can protect your telephone against unauthorised use by locking it.

If your telephone is locked,you can:

- only call extensions

- accept all incoming calls and transfer them to extensions

- only call the stored emergency and direct call phone number.

In addition you can use automatic dialling (Hotline) but this feature must have been enabled before locking your phone. If you have programmed a PIN number for your phone, then this must be entered to either lock or unlock your phone.

Telephone lock on/ off

h *724

(Telephone-PIN)

2

3 lock off lock on

Telephone Lock q ª

Lift receiver

Acknowledgement tone

Replace receiver

Pogramming / Clearing Telephone Lock

(PIN)

h *746

(Telephone-PIN)

3

5

Programm

Clear

7 z

Lift receiver needed PIN (0000 to 9999), acknowledgement tone q ª

Acknowledgement tone

Replace receiver

B - 16

Direct call (Baby call)

The Telephone is locked. When any button is pressed, the number stored as the direct number is dialled.

The emergency call/direct call function has prority over all outside connections in progress.

If necessary a call in progress will be force released in order that the emergency call can be set up.

Store/ Clear the Direct Call Number

Programming mode must be started by entering : h

P

*PRO

Q

ª h *347

3

5

Enter

D elete

3 z #

q ª

Lift receiver Direct Call Enter Direct Call Number without

„0“ ; Confirm input

Acknowledgement tone

Replace receiver

Continue programming or end programming mode by entering: h

P

*END

Q

ª

Storing and Dialling Phonebook

Numbers (Central Dialling Memory)

You can centrally store up 200 important external phone numbers and affiliated names in the telephone system. These telephone numbers can be retrieved from any analogue phone.

phonebook using the

S

and

R

keys.This means you can then use all the procedures on telephones which do not support the

S

and

R

keys.

Numbers in the Phone Book can be retrieved alphabetical, numerical or as vanity dial.

Vanity dialling: With the Vanity dialling you do not have to remember the location of the speed dial number in the phone book. Just enter the name .

Example: Select entries in the phone book with

Dellmann

Diener

Edner

Fenlo

DEL

DI

EDNE

FENL

B - 17

Phonebook - dialling a number

h

Lift receiver

*835

Enter the phonebook code

5z

8z

Enter the phonebook destination 0 0 0 to 1 9 9

Enter name q q

External dialling tone if name has been clearly identified. The destination is dialled automatically after

4 seconds or entering an

R

.

Ringing tone, subscriber is called t

Hold conversation

Notes

You can set in the configuration of the system, if extensions which have no line access can dial numbers from the phonebook.

If your extension is barred, then you cannot dial numbers from the phonebook which fall into this category. You will hear error tone.

If a number has been stored without a name in the phone book, then the only method of retrieval will be numeric.

If the Phonebook location has no entry, you will hear an error tone.

Phonebook - storing / clearing a number

Programming mode must be started by entering : h

P

*PRO

Q

ª h

Lift receiver

3 z

*835

Phonebook

3

5

Store

Delete

#

5 z

8 z

Index 000 to 199

Vanity

Name

Auswahl:

Kurzwahl Kennzeichen und Kurzwahlindex 000 bis 199 eingeben, unter dem Sie eine Rufnummer speichern wollen.

Vanity Kennzeichen und Name eingeben. Ist der Name im q

Telefonbuch eindeutig, hören Sie einen Dauerton. Taste # drücken, der Dauerton ist aus.

ª

Enter an external phone number without „0“ (outside line seizure)

Conclude

Programming

Acknowledgement tone

Replace receiver

Continue programming or end programming mode by entering: h

P

*END

Q

ª

B - 18

Timer (AC 12 USB only)

The telephone system has a total of 10 timers. These can be used to activate certain functions at specific times. The following features can be time controlled:

-Day / Night Service

-Internal call forwarding

-Busy on Busy

-External line access

-Telephone lock

-Disable Call Waiting

-Diversions

You can assign a function to any timer.

The timers can only be programmed in the “TK-Set ”program.

Timers can be switched on or off manually from any phone for example the Office closes early and therefore night service needs to be switched on prior to the set time.

Several timers can be grouped into one so that they can be activated simultaneously.

h * 846

2

3

Timer off

Timer on

4z q ª

Lift receiver

Timer Timer Group Acknowledgement tone

Replace receiver

Sending CLIP or COLP

The telephone system transmits your phone number to another ISDN subscriber before the connection is established (default setting of the system). Two types of settings are available within the ISDN network:

Forwarding the telephone number to the called party (CLIP = Connected Line Identification

Presentation):

Your telephone number will be forwarded to the subscriber you are calling.

Forwarding the telephone number to the calling party (COLP = Connected Line

Presentation):

Your telephone number is forwarded to the subscriber calling you. This ISDN feature will have to be ordered from your network provider.

Setting COLP to on / off

h

Lift receiver

*792

COLP

2

3 off on q ª

Acknowledgement tone

Replace receiver

B - 19

Setting CLIP to on / off

h

Lift receiver

*794

Clip

2

3 off on q

Acknowledgement tone

ª

Replace receiver

Notes

Your complete number will be send to the network consisting of STD Code and DDI number or STD Code and MSN number, depending if the line is for system access (PTP) or standard access (PTMP). You must transmit a valid number belonging to you. If you transmit a number which is outside your allocated range then the telephone exchange will automatically replace this number with the main number allocated to the ISDN 2 e circuit.

Call charges cannot be billed by Network provider under seperate MSN numbers

Therefore change to the following. To transmit a specific MSN number back to the exchange

*676

- MSN -

#

- external number.

CLIP - display caller’s phone number

On analogue telephones which support the CLIP feature, you will see who is calling before you lift the receiver. For external calls, the caller’s number and the date/time are displayed. The name is displayed additionally for internal calls.

You have to set whether or not you want to use the CLIP function on the telephone.

Switching on CLIP

Programming mode must be started by entering : h

P

*PRO

Q

ª h *254

2 off

3 on q ª

Lift Clip Acknowledgement Replace receiver ton reciever

Continue programming or end programming mode by entering: h

P

*END

Q

ª

B - 20

Diversion to - diverting calls to another phone

Diversion via the Phone System

You are able to divert all calls for any phone either to another extension or via the second B channel to any number worldwide. Following options are available:

-Divert all Calls

-Divert when Busy

-Divert no Answer (after 15 seconds)

The diversion to an external number can also be set up remotely from any number worldwide.

After the diversion is enabled, the diverted phone will not ring for any further calls. Calls can still be made normally from the diverted extension. A special dial tone will remind the diverted extension that a feature is enabled.

B - 21

Configuring Diversion to

h

Lift receiver

*865

Diversion To

7

2 permanent on busy

6 if no answer

Choose service p

Next:

1) Divert Extension or

2) Divert MSN

1) Divert Extension

4 z

3

4

5

8 z z z z external destination internal destination

# abbreviated dialling destination

Phone Book Name (Vanity)

Enter extension you want to divert

Choose service q ª

Acknowledgement tone replace reciever

2) Divert MSN

6 z #

Enter MSN you want to divert

3 z

5 z

8 z external destination

#

Phone Book Name (Vanity)

Choose service

ª

Acknowledgement tone replace reciever

B - 22

Diversion To - deactivate

h *332

Lift receiver deactivate

4 z

Internal Extension

6 z

MSN

# q ª

Acknowledgement tone

Replace receiver

Diversion To - activate

h *258

Lif receiver activate

4 z

Internal Extension

6 z

MSN

#

q

Acknowledgement tone

ª

Replace receiver

Notes

A diversion will not be carried out if the call to be diverted has already being once diverted.

Diversions to an extension were Do Not Disturb is set are not possible.

Returned calls, Alarm and Appointment Calls cannot be diverted.

Diversion to external subscriber:

A line must be available for diversions to an outside number.

The diverting extension must have the correct line access level set in order to establish a diversion to an outside number. You will have to pay call charges for diverted calls.

B - 23

Call Charges

Your telecommunications system can record the costs of calls if your network operator offers the ISDN feature “Transfer connection costs at the end of the call” and the providers you use also transmit these. For technical reasons the data on the telephone bill may differ from the connection cost totals of your telecommunications system.

PIN (Personal Identity Number) – You can protect access to the charges menu by entering a

4-digit cost PIN. If you hear the busy tone when you start the cost menu, you have to enter the cost PIN after*567. If you hear the short acknowledgement tone, no PIN is defined for the cost menu. If you forget the cost PIN, you can change it with TK-Suite on the PC or contact your dealer.

Before Entering the factor for a tariff unit, you should programm how many decimal places the factor shall have. You can choose from 0 to 3 decimal places.

Factor for a tariff unit – Use the maximum 4-digit user factor (e.g. 0,06

E

per unit) to define how much a tariff unit costs for every internal subscriber.With the maximum 4-digit basic factor, set your telecommunications system to the amount (Cents per unit) which the network operator charges for one tariff unit.

Limit / Disconnect at limit – You can define a 7-digit cost limit (Cents) for every internal subscriber. You can also define what is to happen when the cost limit is reached. Can the internal subscriber continue the conversation he has begun but not start a new external call or will the connection be cut off. The subscriber can only make external calls again after clearing his total costs. Exception: The direct phone number can also be dialled on reaching the limit.

Transmission of charge pulses - You can choose whetther the AGFEO AC 12/ AC 12 USB shall transmit charge pulses to your analogue extensions or not.

As-delivered state:

- PIN no entry

- User factor (0,06

E

)

- Basic factor (network operator) 0,06

E

- Limit no entry

- Disconnect at limit off

- Cost log off for all subscribers

You cannot telephone as long as the charges menu is started. You hear the special dialling tone when you Lift handset. You cannot telephone again until the cost menu has been exited.

B - 24

Progamming / Erasing of Charge PIN

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *746

3

5

Programm

7 z

Erase

q

Lift

P

Enter 4 Digit Charge PIN Acknowledgement receiver tone

Continue programming or end Charges Menu: h

*END q

ª

ª

Replace reciever

Enter Decimal place for basic factor

Start Charges Menu: h

*567

(Charges -PIN) q

ª h

Lift receiver

*566 3z

Decimal place Enter amount of decimal place (0-3) q

Acknowledgement tone

Continue programming or end Charges Menu: h

*END q

ª

ª

Replace reciever

Programming / Erasing of basic factor

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *325

3

5

Programm

Erase

4

8

Basic

User

2z# q ª

Lift receiver factor Enter factor in Cent, max 4 digits

Continue programming or end Charges Menu: h

*END q

ª

Acknowledgement tone

Replace reciever

B - 25

Programming / Erasing of charge limit ( AC

12 USB only)

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *546

3

5

Programm

Erase

4 z 2 z #

q ª

Lift receiver

Charge Limit Enter extension you whant to set a limit for.

Enter limit

(max 7 digits in Cent)

Continue programming or end Charges Menu: h

*END q

ª

Acknowledgement tone

Replace receiver

Disconnect on charge limit ( AC 12 USB only)

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *873

A

3 off on q ª

Lift Disconnect

Acknowledgement Replace receiver tone receiver

Continue programming or end Charges Menu: h

*END q

ª

Transmission of charge pulses on/ off

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *446

2

3 off on q ª

Lift reciever

Charge Pulses Acknowledgement tone

Replace receiver

Continue programming or end Charges Menu: h

*END q

ª

B - 26

Define Charge Pulses

Start Charges Menu: h

*567

(Charges -PIN) q

ª h *467

9

12 kHz

7

16 kHz q ª

Lift Define Charge Pulses Acknowledgement receiver tone

Continue programming or end Charges Menu: h

*END q

ª replace reciever

Display charges of the last connection

You can display the charges of your last connection that are stored in the telephone system at any time. To do this, it suffices if you have requested the „communication of connection charges at the end of the connection“ feature from your network carrier.

h *432 q ª

Lift receiver

Display charges Acknowledgement tone Replace receiver

Notes

If you wish to display the charges of the last connection by entering

S432

, please note that your telephone’s totalizer may total up the costs of the last connection.

For technical reasons, the data on the network carrier’s invoice may deviate from the total call cahrges displayed by the telephone system. The charge units counter in the network carrier’s exchange is always binding.

B - 27

B - 28

Programming

Programming via PC (AC 12 USB only)

After installation, your telephone system is prepared to enable you to immediately conduct telephone calls in the usual manner and to directly benefit from further advantages of the system. However, the system allows diverse programming possibilities so you can configure it to suit your very own personal needs. Without needing to have any knowledge of a programming language, you can program the telephone system from a PC connected via the

USB Interface. Easy to understand menus will guide you through the system programming.

The enclosed CD Rom contains the programming software.

System Requirements

- IBM- or compatible PC with hard disk and CD-ROM drive

- Pentium II 233 MHz or higher

- at least 64 MB RAM

- Microsoft Windows 2000/ME/XP

- USB Interface

Install Configuration Software

-Siehe Communication via PC, install TK-Suite

P - 1

Programming

Remote setting - Remote configuration

Your telephone system can be programmed remotely to your requirements. To allow remote maintenance you must set the telephone number from which your maintainer is calling. It is only possible to gain access to the system if the programmed number corresponds to the transmitted CLIP of the maintainers number. You may restrict access to the telephone book of the system. Your system can be programmed for up to 8 hours from the time you released your system for remote maintenance, after which it will lock again. You must end your own programming during the time in which the system is programmed remotely.

enter Remote Configuration Number

h *337

Lift receiver Remote configuration

3

5

Enter

Delete

Auswahl

3z#

Enter Remote Configuration number

q ª

Confirmation tone

Replace receiver

Allow Remote configuration

h *373

Lift receiver Allow

4

5

Without phone Book

With Phone Book q

Confirmation tone

ª

Replace receiver

P - 2

Programming

Programming with a telephone

Programming with the

S

procedure always covers the steps:

Start programming mode, input and exit programming mode.

When programming, pay attention to the dial tones or dial pulses in the handset. Wait after enter- ing every digit until the digit has been dialed. Only then will you hear the acknowledge tone if your entry is valid or the error tone if your entry is invalid.

Recommendation: Use a DTMF telephone (touch-tone dialing) for faster programming.

You can press the loudspeaker button instead of „Lift handset“ or „Replace handset“ when programming on the system telephone.

Start Programming Mode

To be able to change settings you must first start the programming mode. While your system is in programming mode, you are not able to make a call!

h *PRO

(Setup-Code) q ª

Lift reciever

Start Programming Mode Confirmation tone, otherwise enter System

PIN

Replace receiver

Enter setup code?

If you hear the acknowledge tone after

*PRO

, no setup code is programmed in the telephone system. It is not necessary to enter the setup code. If you hear the error tone, the after

*PRO

, a setup code is programmed in the telephone system. Enter the setup code in 4 digits. If the code is correct, you will hear the acknowledge tone. If the code is wrong, you will hear the error tone. Replace the handset and start the whole input again from the beginning with the correct setup code.

P - 3

Programming

End Programming Mode

After you have made all the settings, you exit the programming mode. At the same time you save the new settings. These are retained even in the event of a power failure.

h

Lift receiver

*END

End Programming Mode q

Confirmation tone

ª

Replace receiver

Reset to delivery settings

You Can reset your System to delivery settings.

Attention!

All connections will be disconected. The reset takes approximately 2 minutes. The programming mode is ended.

Start programming mode with: h

*PRO

PRO

h *287 q

Lift receiver

Reset to delivery settings

Confirmation tone

ª

Replace receiver q

ª

P - 4

Programming

Storing of MSN´s

You can store every Multi Subscriber Number (MSN) in your telephone system which has been allocated to you by your Network Provider.

Up to 10 MSN numbers can be stored in the telephone system. Enter each of the Multiple

Subscriber Number separately and without the STD code after each * procedure.

With the selection of ‘quick‘ you will store the MSN and at the same time allocate the connected apparatus to ring when a call is coming in on that number.

Started Programming Mode with

*PRO

!

h *676

3

5

7

Enter

Delete

Quick

6

2 z

Store MSN

Delete all MSN´s

#

q ª

Lift receiver

Store MSN Enter MSN or Delete all MSN´s continue or end programming

*END

!

confirmation tone replace receiver

Incoming Call Distribution

In the call distribution you enter which extension of your system should be called on which incoming MSN. You may allocate one or more extensions to one MSN.

For each of the MSN number of your system you may select three modes.

Day Service

Night Service

Diversion to internal

The Day and Night Service can be activated from every phone, even remotely.

With the internal diversion you can select which extension should ring if the first one has failed to have answered the incoming MSN. In which case you can program the number of rings after which the call will be forwarded. The call will be forwarded immediately if the extension or extensions of an MSN are busy. The forwarding of calls is only active if it has been switched on. This can be done from any extension or even if you are on the move.

The default setting is:

Day Service is active for all MSN, no extension number entered, an external call will ring the extension 11 and 12.

Night Service and Call forwarding is set to off and no extension numbers are entered.

Setting of number of rings before call is forwarded: 5

Extension Numbers of your System

11 (first socket), 12 (second socket). A PC which is connected to the USB Port (AC 12 USB only) can be called with the extension numbers 20 to 29.

P - 5

Programming

Day Service

Start Programming mode with : h

*PRO h *824

3

5

Entern

Delete q

ª

6z #

4z #

Lift receiver

Day Service

Enter MSN

Enter internal subscriber

Continue or end programming: h

*END q

ª q ª

Confirmation tone

Replace receiver

Night Service

Start Programming mode with: h

*PRO h *622

Lift receiver

Night Service

3

5

Enter

Delete

Auswahl Enter MSN q

ª

6z #

4z #

Enter internal subscriber q ª

Confirmation tone

Replace receiver

Continue or end programming: h

*END q

ª

Call forwarding (internal)

Start Programming Mode with: h

*PRO h *934

3

5

Eingeben

Löschen

6 z#

Lift receiver

Call Forwarding

Enter MSN q

ª

4z #

Enter internal subscriber q ª confirmation tone

Replace receiver continue or end programming: h

*END q

ª

P - 6

advertisement

Key Features

  • Support for up to 12 ISDN connections
  • 2 analog ports for connecting standard telephones or fax machines
  • Built-in USB port for easy programming and configuration
  • Comprehensive call management features, including call forwarding, call waiting, and call conferencing
  • Least Cost Routing (LCR) to help you save money on your phone bill
  • Remote access and control via PC or smartphone
  • SMS messaging and fax support
  • Easy to use interface and intuitive programming

Related manuals

Frequently Answers and Questions

How many ISDN connections does the AC 12 USB support?
The AC 12 USB supports up to 12 ISDN connections.
Can I connect analog phones or fax machines to the AC 12 USB?
Yes, the AC 12 USB has 2 analog ports for connecting standard telephones or fax machines.
How do I program the AC 12 USB?
The AC 12 USB can be programmed using a PC or smartphone via the built-in USB port or with a telephone.
What call management features does the AC 12 USB offer?
The AC 12 USB offers a comprehensive range of call management features, including call forwarding, call waiting, and call conferencing.
Can I use the AC 12 USB to save money on my phone bill?
Yes, the AC 12 USB supports Least Cost Routing (LCR) to help you find the most cost-effective way to make calls.