Power Failure . AGFEO AC 12 USB, AC 12

Appendix

What to do in the event of malfunctions

Checks

- In the event of malfunctions on the telephone system, please check your operating actions by referring to the instruction manual.

- Check whether the connectors of terminals and of the telephone system are inserted correctly.

- If you cannot remedy a malfunction, your dealer will be please to help you.

Deactivating the special dial tone

When you lift the receiver on your standard telephone, you hear the special dial tone. You hear the special dial tone when do not disturb, automatic dialling or a diversion is active.

You can deactivate all functions that result in a special dial tone by entering a code.

h *766 q ª

Lift receiver ) Confirmation tone

Replace receiver

Power Failure

- If the power should fail, you can make neither external nor internal telephone calls.

When the power returns:

- The telephone system functions again according to the previously set program. All settings made via the programming mode or the PC program remain stored provided the programming mode was ended appropriately.

- Initiated return calls are cleared.

- Connections parked in the telephone system are cleared.

- The redial entries are cleared.

- The total connection charges and the connection records are deleted.

A - 4

Appendix

What to do in the event of malfunctions

Malfunction

Telephone system programming unclear

Possible causes

No dial tone after lifting handset

Power failure

Terminal defective

Incorrect installation

No internal calls arrive

Do not disturb (special dial tone)

No external calls arrive

Diversion to another telephone (internal/ external) (special dial tone)

Do not disturb

(special dial tone)

Diversion to another telephone (internal/ external) (special dial tone)

Forwarding an external call (inquiry) is not possible

ISDN call forwarding is active

Point-to-point connection: System phone number missing

Point-to-multipoint connection:

- MSN missing

- MSN-internal user assignment missing

The inquiry key r on the telephone is set as an earth key

Wrong flash time

Distorted speech connection

S0 bus incorrectly installed Connection error

Remedy

Reset the telephone system

Reset the telephone system to the „asdelivered“ settings and reprogram it

Check mains connection/fuses

Check terminal on another connection

Check connections at the connection socket and on the telephone system

Turn off do not disturb

Turn off diversion to

Turn off do not disturb

Turn off diversion to

Deactivate ISDN call forwarding

Enter the system phone number

Enter the MSN

Assign the internal user to the

MSN(ringing distribution)

Set the telephone to DTMF and set the inquiry key to flash

Adjust flash time on the phone or on the respective port of the PBX.

Connect wire pairs correctly

A - 5

Appendix

Resetting the telephone system

By resetting, you can restore the telephone system’s programming to a defined state. This may be necessary if you wish to reset unclear settings or if you wish to reprogram the telephone system.

After a reset, the telephone system again operates according to the previously set program.

All settings made in the programming mode or by means of the PC program are retained provided the programming mode has been ended properly.

Important: the following are cleared when you reset the telephone system. - All existing internal and external connections

- Remote support

- Internal return calls

- ISDN callback on busy

- Outside line reservations

Hardware reset - unplug the 230 V power mains plug and then plug it in again.

Software reset - carry out the following procedure:

Software - Reset

Start programming mode with: h

*PRO h *737 ª

Lift receiver Replace receiver q

ª

A - 6

Appendix

Ring Rythms

External ring

Standard Ring

Code ring 1

Code ring 2

Code ring 3

Code ring 4

Internal Call

Outside line reservation

Key:

All ringer rhythms for incoming calls begin with an initial 500 ms pulse, followed by a 2 second pause. This is a technical requirement to allow caller identification (Calling Line Identification Presentation -

CLIP). Thereafter the ring can be programmed differently to

(see diagram)

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

. . .

. . .

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

{{{{{{{{{{||||||||||

. . .

Call Break Continue

Ringing may differ depending on the terminal used.

A - 7

Appendix

Tones

Dial tone

- internal

- external

Ringing tone

- internal

- external

Busy tone

Special dial tone

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||

Signals that you may dial after lifting handset

. .

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{

.

. .

Continuous tone that you hear when you haved seized an outside line after dialling "9" or pressing an MSN key

.

.

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

Internal user is rung

. . .

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

External user is rung

. . .

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

The dialled internal user or external subscriber is busy

. . .

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signalls that you may dial after lifting the receiver, but that do not disturb, autodial or diversion is on

Call waiting

- internal / door

- external

{{{{

During a call, this tone signals an internal call or a door call

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|

. . .

During a call, this tone signals an external call After 10 seconds

Acknowledgement tone

{{{{

Input accepted

Error tone

- a/b -Telephone

- Systemtelephone

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

Operating error/ input rejected

. . .

{{

Operating error/ input rejected

Key:

{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{||||||||||{{{{{{{{{{

tone break tone break tone

. . .

continued

A - 8

Appendix

Tecnical Data

Measurements

Ambient temperature

- Operation/Storage

Humidity

Mains Connection

-- Power Consumption

- Lenght of Power cord

- Powerpack

External S0 Connection

- Connection

- Lenght IAE-Cable

Analogue Apparatus

AC 12 / AC 12 USB

- Connection

- Distance

- Dial Method

- Enquiry Button

USB-Interface

- Lenght USB-Cable

14,2 x 18,4 x 4,1 ((High x Depth x Width)in cm

5 °C to 40 °C / -25 °C to +70 °C max. 70% (none condensing)

230 VAC, +10% / -10%, 50 Hz

In = 45 mA

Pmax = 7W

2 m

TST 544 590

PTP or PTMP connections

Euro ISDN 2e via RJ 45 Socket and enclosed connection cable

1,5 m max. 3 (Telephone, TAM, Fax, Modem), Appratus 2 and 3 parallel on Same connection

2 wire via spring loaded connectors or TAE connectors

2 x 50 Ohm (ø 0,6 mm, 1.500 m)

DTMF or LD

Flash (50 bis 600 ms), Times are adjustable

Universal Serial Bus (AC 12 USB only)

3 m

A - 9

Appendix

Declaration of conformity

A - 10

Index

Index

A

Accepting Incoming Calls .................... B - 3

Answering station - VST ....................... A - 1

Auto Dialling (Hotline) .......................... B - 7

Automatic Call Back ............................ B - 15

B

Baby Listening / Room Monitor ........... B - 13

Busy on Busy ........................................ B - 8

C

Call Pick Up .......................................... B - 9

Call Transfer ......................................... B - 5

Call waiting ........................................... B - 3

Cancelling room monitoring ................ B - 13

D

Deactivating the special dial tone ........ A - 4

Diversion from ...................................... B - 9

Diversion to ........................................... B - 21

Do Not Disturb ..................................... B - 15

E

Enquiry ................................................. B - 14

External Acces with specific MSN....... B - 2

External Transfer ................................. B - 6

G

I

Glossar ................................................. A - 1

Important notes on using analogue equipment

- 5

Internal Transfer .................................. B - 5

L

Least Cost Routing (LCR) ..................... B - 11

M

Malicious Call Identification (MCID) .... B - 8

P

Parking a Call ....................................... B - 12

Pictograms and Buttons ...................... E - 6

Piktogramme ....................................... E - 6

Power Failure ....................................... A - 4

R

Remote setting - Remote configuration

Reserving an outside line .................... B - 2

P - 2

Rhythmus ............................................. P - 7

E

S

Sending CLIP or COLP ......................... B - 19

Setting External Seizure ...................... B - 1

Sicherheitshinweise ............................. I - 2

SMS im Festnetz .................................. P - 19

Internen Anschluss für SMS-Empfang einrichten

P - 19

Software - Reset .................................. A - 6

Softwareübersicht ................................ PC - 1

Switching between Day and Night Sevice B - 12

Systemvoraussetzungen ...................... PC - 1

T

Telephone lock ..................................... B - 16

Timer .................................................... B - 19

TK-Suite Set ........................................ PC - 2

TK-Suite Bill ......................................... PC - 2

TK-Suite Client ..................................... PC - 2

TK-Suite Contact .................................. PC - 2

TK-Suite Server .................................... PC - 1

Töne ...................................................... A - 8

W

WAN Miniport ....................................... PC - 5

Wandmontage ...................................... I - 4

What to do in the event of malfunctions A - 5

S - 1

Index

S - 2

Index

Copyright

Copyright 2003

AGFEO

GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation, this applies especially in the event of a patent award or registered utility.

The documentation may not be changed or translated manually in any other way into any laguage or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical ad all other media.

Trade marks and names used in this documentation are subject to the rights of the companies concerned.

Tecnical Modifications

The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of tecnical progress without prior notice.

This documentation has been prepared with the utmost care and is revised regularly.

Despite all care, however, tecnical inaccuracies and typographical errors cannot be totally ruled out. All errors which become known to us will be corrected in new editions. We are gratefully for any hints at errors in this documentation.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator provides them.

S - 3

Ident No.1100043

Subject to change without notice.

No liability can be accepted for errors contained in this document.

Printed in Germany

1032

AGFEO

GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

Internet: http://www.agfeo.de