Box PIN . AGFEO AC 14 WebPhonie

Remote control (switch box)

Some functions of the telecommunications system can be controlled remotely by making a telephone call en route.

The following functions can be controlled remotely:

- release the telecommunications system for remote maintenance and configuration of your telecommunications system

- fix a cost limit for an internal subscriber of the telecommunications system

- switch night service on/off

- switch timer on/off

- switch diversions on/off

- switch internal transfer on/off

- room monitoring

Operating steps for remote control:

- call the switch box of your telecommunications system with the multiple subscriber number

(MSN) of the switch box.

- After 2 or 3 rings you will hear the internal music on hold (MoH) of your telecommunications system for 5 seconds.

- Wait until the music finishes.

- Enter the box PIN of the switch box as DTMF characters with a DTMF transmitter or DTMF telephone within 15 seconds otherwise the telecommunications system will disconnect the call. If you enter the correct box PIN you will hear the internal music on hold for another

5 seconds.

- Wait until the music finishes.

- You have prepared for remote control with the switch box. Now enter the

*

procedure of the desired function from an internal telephone of your telecommunications system.

h

Lift handset z

Enter the multiple subscriber number of the switch box q q

Ringing tone 2 to

3 rings

Wait 5s internal music on hold

(MoH) z

Enter the box PIN of the switch box within 15 s as DTMF characters q p

Wait 5 s MoH if box PIN is correct

*

-

Enter procedure of the desired function.

Example:

Night service

Night service

A

E

Off

On

M

A z

All

Enter desired

MSN

MSNs

#

Selection Selection:

Night service on/off

For single MSN

For

A

ll MSNs of your telecommunications system

Acknowledgement tone

Replace handset

Notes

The entered function becomes active with the acknowledgement tone at the end of the procedure. You can enter the next

*

procedure if necessary. You break your connection to the switch box by replacing the handset.

The telecommunication breaks the connection every time the wrong box PIN is entered. After three wrong attempts, the switch box is locked for

30 minutes.

O - 8 Operation

Your switch box – Saver number

For mobiles without contractual conditions it is normal to have graduated call charges with one particularly cheap call number. You can have this number as a Saver number in your TK system. To do so indicate the MSN which you have allocated to your switchbox as the cheapest number.

When you call your saver number from your mobile you can onward dial your TK system via the phone book. The TK system will connect you via the 2.B channel (line) at the cheapest fixed network tariff.

It is an advantage if you have stored your mobile number in your TK system memory. If the switchbox identifies your mobile number when you call you can use the phone book in your TK system and be connected immediately after the acknowledgement tone.

If your mobile number is not in the memory you must select access to the switchbox as described under ”remote control (switchbox)”.

Once you have obtained internal access to the TK system via the switchbox you can use any remotecontrol function using the appropriate

* procedure.

Enter/delete mobile number

Start programming mode: h

*PRO h * H A N

PRO

E

E

nter

L

Delete

Lift handset

Mobilnumber Selection

(system -PIN)

E z q

#

ª

E

nter external code and number q

Continue programming or end programming mode: h

*END q

ª

END

ª

Acknowledgement tone

Replace handset

Callthrough one the move

h z q * T E L

Kz

Short dial index

Vz

V

anity q

Lift handset

Enter switchbox call number

(Your saver number)

Acknowledgement tone from

Phonebook

TK system when mobile number is identified

Enter short dial number 000 to 199 or

V

anity (names)

Long tone when name has been clearly identified.

The number is automatically dialled after 4 seconds or immediately after

#

.

Notes

If you hear the engaged tone instead of the dialling tone either the subscriber or the 2.Bchannel (line) is engaged. After approx. 10 qt

FDialling tone, subscriber is called, subscriber lifts handset.

Talk.

seconds the engaged tone ceases and you can redial an entry in the phone book from

*TEL

.

O

Operation O - 9

Follow me (Diversion from)

You can divert all calls for other telephones which may not be manned to your own telephone.

You can still telephone normally with the diverted telephone. On lifting the handset, the special dialling tone reminds you that the follow me function is activated.

h * F O L

A

Off

E

On

Lift handset

FOL

low me

Selection

I z q ª

Notes

- Calls can only be diverted once. Calls diverted to your are signaled on your telephone even if you have switched on a ‘Diversion to’ on your telephone.

I

nternal

ID

Enter internal phone no.

from which you want to divert calls

Acknowledgement tone

Replace handset

- Callback calls are not diverted.

- A “Follow me” from a telephone with activated do not disturb to your telephone is possible.

Picking up calls

Another telephone rings. You can pick up the call on your telephone.

If the answering machine has answered an external call, you can pick up the external call on your telephone.

Picking up an external call

a h

External call on another telephone

Lift your handset

* H O E t

Pick up an external call

Hold conversation

Notes

Shortcut - instead of

*HOE

(Pick up an external call) you can choose the shortcut

*1

(see "Programming shortcuts").

Picking up an internal call

a

Internal call on another telephone h

Lift your handset

* H O I I z

Pick up an internal call t

Enter the internal phone no. of the other telephone

Hold conversation

O - 10 Operation

Picking up a call from the answering machine

t h # z t

Answering machine has answered the external call

Lift your handset Enter the internal phone number of the answering machine

Notes

In order to be able to pick up a call from the answering machine, the terminal connection must

Hold external conversation be programmed as an answering machine.

Conference

In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.

As a conference party you can:

- hold a three-party conference with internal subscribers

- hold a three-party conference with an external subscriber or an internal subscriber or

- hold a three-party conference with two external subscribers. In this case both lines are busy.

O

Internal three-party conference

t r z t r * K O N q k

You are holding an internal conversation

Refer back, enter internal phone number

Refer back call

Refer back

Conference Acknowledgement tone

Conference with three parties

Internal/external three-party conference

t r 0 z t r * K O N q k

Conference You are holding an internal conversation or external conversation

Refer back, enter "0" and external phone number or internal phone number

Refer back call

Refer back

Acknowledgement tone

Conference with two internal and one external parties

Notes

An external call is signalled to the conference by the external knocking tone if the called party is in a conference.

The conference leader can pick up the external call with r*HOE

if a line (B-channel) is free.

The conference leader is no longer in the conference during the external call. He can switch back into the conference with rr

providing he has not hung up.

If a subscriber hangs up he leaves the conference.

He can only be called by the conference leader in

HOLD and be recalled to the conference by the conference leader with r*KON

.

The conference ends when the conference leader replaces his handset.

Operation O - 11

Least Cost Routing (LCR) Cost optimised telephoning

You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).

You can define which network provider is the cheapest for your needs for eight local code areas

(tariff areas) for the respective time of day and day of the week. If you have switched on the Least

Cost Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in front of its dialled external phone h * L C R

A

E

Off

On

Lift handset

LCR

Selection number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).

You can switch the Least Cost Routing on and off on your telephone.

As-delivered state:

LCR off q ª

Acknowledgement tone

Replace handset

Notes

You can decide which network provider is to be used for an external call even though the LCR is switched on:

You will find a free update in Internet under www.billiger-telefonieren.de

- Just dial the network code of the desired provider in front of the local network code, e.g.

01033.

Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)

Night service

It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.

Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.

internal or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter

“Remote Control (Switch Box”. The day service is on when the night service is switched off.

You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any

Lift handset

Night service

As-delivered state:

For all MSN’s - night circuit off.

A

E

Off

On

M

A z

Enter desired

#

Selection Selection:

Night service on/off

Ackn.

tone

Replace handset

O - 12 Operation

Parking an external call

There are two ways of parking an external call:

- Parking in the telephone system. The line (Bchannel) remains busy during parking.

- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.

Parking in the telephone system

You can temporarily interrupt an external call and park it in the telephone system because for example

- you have to leave your desk for a moment,

- you want to continue the conversation from another telephone in the telephone system

Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.

If the parked external call is not recovered within

4 minutes, you will receive a recall.

The parked external call causes connection costs.

Parking an external call in the telephone system

t r * P A R q

Acknowledgement tone

You are holding an external conversation

Refer back

PAR

k

Recovering an external call (unparking)

h * P A R t

Lift handset

PAR

k

The call is unparked, continue external call

ª

Replace handset. The call is parked.

O

Parking (replugging on the bus) in the ISDN exchange

You can temporarily interrupt an external call and park it in the ISDN exchange because for example

- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)

- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.

The line (B-channel) becomes free when the call is parked in the exchange.

You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.

Since several calls may be parked at your ISDN access, you have to identify every parked call with a "connection ID".

Please see the appropriate operating instructions to find out how to park and unpark a call with an

ISDN telephone.

Parking an external call in the ISDN exchange

t r * I E I Iz q ª for connection ID

Hold external conversation

Refer back

IEI

for

I

SDN park

I

ndex ID

Ackn.

tone

Replace handset

Operation O - 13

Recovering (unparking) an external call

h * I A U I z

Lift handset

IAU

for

I

SDN

u

npark

I

ndex ID

Enter the index (0 to 9) for connection ID t

Hold external conversation

Notes

For ISDN terminals at the external multiequipment access in which a two-digit connection

ID needs to be entered for parking, enter

00

to

09

, e.g.

01

. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g. 01.

If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0

.

If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.

Connection costs are charged for the parked external call.

O - 14 Operation

Room monitoring

Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.

You call the monitoring phone from another internal or external telephone and listen in the room.

En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.

You have to set up room monitoring on the telephone which is to be used for this purpose.

Setting up room monitoring

h * R A U q

Lift handset in the room to be monitored

Activate room monitoring

Acknowledgement tone t

Place the handset next to the monitoring phone

Room monitoring by an internal subscriber

h z ®

Lift handset Enter the internal phone number of the telephone used for monitoring

Listen into the room

Cancelling room monitoring

ª

Replace handset in the monitored room

Notes

You can also use a telephone in the handsfree mode as a monitoring phone.

If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.

Please remember that you can also be heard in the monitored room when you speak.

O

Operation O - 15