Pulse dialling method . AGFEO AC 14 WebPhonie

Safety Instructions

The telecommunications system is designed for connection to an ISDN base connection (DSS 1 – multiple connection).

You can connect all analog terminals to the analog subscriber accesses of the telecommunications system which you can also

- The telecommunications system meets the prescribed conformity and safety requirements.

- Pull the power pack out of the mains socket to switch off the telecommunications system before connecting the leads to the subscribers and to the ISDN network. Danger

!

of lethal injury!

- Do not connect or disconnect the leads during a thunderstorm.

operate on the analog telecommunications network.

Any other use of the telecommunications system is contrary to the intended purpose and thus prohibited.

The telecommunications system has the General

Connection Licence (AAE).

- Lay the leads so that no-one can step on or trip over them.

- Make sure that no liquids get inside the telecommunications system.

- No liability will be accepted for consequential damage such as costs for an accidentally maintained connection.

- The telecommunications system is out of order during a power cut. You cannot use the phone.

Important information about using analog terminals

You can connect analog

terminals

such as normal telephones (a/b), answering machines, group 2 and 3 fax’s and analog modems to the terminals of your telecommunications system.

The

dialling method

of the analog terminal may be dual-tone multi-frequency dialling (DTMF) or pulse dialling (PD). The terminal should be set to

DTMF to make optimum use of all functions. The telecommunications system automatically recognises the respective dialling method.

If you have switched on the “External seizure spontaneous with internal” function for your telephone (as-delivered state), you can reach an internal subscriber by dialling the

#

key (hash) and the internal phone number (11 ,..., 14). On telephones without a

#

key or which do not support this, e.g. telephones with the pulse dialling method, no internal dialling is possible.

You can reach an external subscriber directly by dialling the external phone number.

Your telephone should have a

*

key (asterisk key) for simple operation of the telecommunications system. You can press the numbers of the

*

99

instead

key on telephones which have no

*

key or do not support these functions.

Please observe the following instructions: Analog telephones with DTMF require a signal key (refer back key r

) with flash for the "refer back inquiry".

I - 4

In this operating manual, the operating steps listed are always for analog telephones with

DTMF. You do not need to press a signal key for the refer back inquiry on analog telephones with

PD.

The functions of an analog telephone (e.g. dialling repetition, short dialling) can also be used in connection with your telecommunications system.

Please see the operating manual of the telephone concerned for operation of these functions.

Please pay attention to the acoustic signals of your telecommunications system during operation. You will hear the acknowledgement tone when you have successfully completed a * procedure. Otherwise you will hear the error tone

(busy tone).

On analog telephones with caller number displays, the telecommunications system transmits the phone number (CLIP function) providing the caller has sent it.

For

modem operation

(transmission speed up to

56600 bps, can be reduced if necessary to 33600 bps by transmission paths and lines) it is recommended to set the port to "External seizure spontaneous" with the PC configurator. Otherwise it is absolutely essential to configure the modem to blind dialling because most modems are unable to recognise the dialling tone of a telecommunications system. Blind dialling is set with the help of the X0 ... X4 parameters for modems which operate with the Hayes command set.

Introduction

Pictograms and Keys

Operation of every function of the telecommunications system is explained clearly

Pictograms

a h z q

Acoustic call signal (tone call)

Lift handset

Enter phone numbers, code numbers (PIN)

Tones audible in the handset, e.g. acknowledgement tone

Keys

r

X

Refer back key (signal key, flash key) for referring back during a call

Number keys for entering phone numbers, e.g. “9” or letters “X”

(Vanity dialling) and comprehensibly by pictograms.

t

ª k

®

*

#

Make call

Replace handset

Conference

Room monitoring by telephone

Asterisk key for starting certain functions (

*

procedures)

Hash key for internal dialling for spontaneous line seizure, terminating an input

I

The LEDs of the AC 14 WebPhonie

Green LED – The function LED

- lights steadily when the telecommunications system is in operation

- flashes slowly when a diversion to an external subscriber is set up through the telecommunications in the ISDN exchange.

- Flashes rapidly when an entry is available in the telecommunication system’s call list (this indication has priority over a diversion)

Red LED – The busy LED

- flashes slowly when a line (a B-channel) is busy

- lights steadily when both lines (both Bchannels) are busy

Introduction I - 5

I - 6 Introduction

Set up

Scope of delivery

- 1 ISDN telecommunications system

- 2 plugs and screws

- 2 screw terminals 4-pole

- 1 ISDN connecting cable

- 1 PC connecting cable

- 1 230 V power pack

- 1 operating manual

- 1 CD-ROM with TK-Suite

Red:

Green: busy

Function

LED

LED

Connection panel

Connection for analog terminals

S0

: ISDN access

Power

: Connection for power pack

USB connection

PC interface RS 232C

Fig. 1: Connections of the telecommunications system

Choosing the location

The telecommunications system is suitable for operation on a desk top or for wall mounting.

Only install the telecommunications system in a dry room where there is no risk of explosions.

- Ambient temperature: 5°C to 40°C

- Humidity: max. 70 % (no condensation)

It may

not

be installed:

- in the vicinity of air conditioning systems, heaters

- where it may exposed to direct sunlight

- in the vicinity of equipment with illegal interference radiation

- in an excessively dusty environment

- in places where it may be splashed by liquids

S

Set up S - 1

230 V mains power supply

The telecommunication system does not work when the 230 V mains voltage fails.

Only use the power pack model no.: TST

53328 provided.

Connectable terminals

You can connect four analog terminals to the telecommunications system. You can connect all analog terminals which you can operate on the public telecommunications network.

Possible analog terminal types are:

- Telephones (a/b telephones)

- Fax machines group 3

- Answering machines

- Modems (up to 56600 bps, transmission can be reduced to 33600 bps if necessary by transmission paths and lines)

On analog telephones which display the caller number the TK-system shows the number (CLIP function) provided this is transmitted by the caller.

For optimum use of all functions, the terminals should set to dual-tone multi-frequency dialling

(DTMF) and have a flash, * and # key. The telecommunication system detects a flash time of

50 – 600 ms in its as-delivered state.

You can also connect terminals with pulse dialling

(PD). The telecommunications system automatically recognises the dialling method. Dial a number greater than 1 on a terminal with PD after connection.

Please see the telephone documentation for switching the dialling method and setting the flash time of the telephones.

Connection 1

Terminal11

Connection 2

Terminal12

Connection 3

Terminal13

Connection 4

Terminal14

Fig. 2: Connection for terminals

Notes on the ISDN access (S0)

The telecommunications system is designed for connecting to an ISDN basic access (multiequipment access).

You can also operate other ISDN terminals at this access, e.g. your PC with ISDN card, an ISDN telephone and more.

S - 2

Set up

The multi-equipment access may be designed as an ISDN bus which is connected to the NTBA.

Up to 12 ISDN sockets (IAE or UAE) may belong to this bus. You can connect up to seven other ISDN terminals to the ISDN bus in addition to your ISDN telecommunications system.

Wall mounting

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points

(gas, water pipes, electric cables or similar).

- Drill the two holes.

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points

(gas, water pipes, electric cables or similar).

- Drill the two holes.

- Hammer in the plugs flush with the wall.

- Screw in the two screws leaving the head protruding by about 4 mm.

- Hang the telecommunications system on the screws and pull it down on the wall until it snaps into place.

S

Ready to start in seconds

- Plug the Western plug of the power pack into the socket marked "Power" until it snaps in audibly

- Plug one of the Western plugs of the ISDN connecting cable into the socket marked "S0" until it snaps in audibly

- Plug the other Western plug of the ISDN connecting cable into the NTBA (NT) or an installed ISDN socket

- Plug the Western plugs of your terminal into the Western sockets of the telecommunications system

In the

as-delivered state

, the connections 1 and 2 are set to telephone, connection 3 to answering machine and connection 4 to combiport, e.g. for fax.

- Plug the power pack into a 230 V socket. The green LED lights up.

- You can now use the phone. After lifting the handset you will hear the external dialling tone and can call any external subscriber.

- The internal phone numbers 11, 12 and 13 are called when one of your phone numbers (MSN) is called.

To enter your multiple subscriber numbers

(MSN’s), change the ringing assignment and set other functions, please read the chapter

"Programming".

Quick entry of multiple subscriber numbers

You can enter multiple subscriber numbers

(MSN’s) under which you can be reached in the telecommunications system uncomplicatedly and quickly. Enter the MSN with this function at every connection and the corresponding terminal is entered in the ringing assignment for this MSN.

Start programming mode: h

*PRO

PRO

Example: Enter your phone number (345678) at connections 1, 2 and 3. At connection 4 the number of your fax (345677). Callers then reach your telephones and answering machine when they call 345678. The fax is reached under 345677.

See the “Programming Instructions” for further information.

(system -PIN) q

ª h * M S N S M z # q

Lift handset

MSN

s

M

SN-

ID

Exit programming mode: h

*END q

ª

END

Set up

Enter multiple subscriber number (MSN)

ª

Acknowledgement tone

Replace handset

S - 3

Connecting terminals to separate TAE sockets

If you want to connect your terminals to separate

Western sockets, you will find the connection panel for the plug-in terminals underneath the blue cover.

Unplug the power pack from the 230 V mains socket before removing the cover from and working on the connection panel. Replace the cover before plugging the power pack back into the mains socket.

Terminal 3

Terminal 4

To open the connection panel, reach underneath the blue cover on the connection side of the telecommunications system and pull the cover down sharply.

The assignment of the terminal connections is displayed on the connection panel.

Fig. 3: Pulling off the cover

To ensure perfect functioning of the telecommunications system and the connected terminals, you should connect the terminals either to the Western sockets or the plug-in terminals! This means that if a terminal is connected directly via a Western socket, e.g.

connection 1, no second device should be connected via the terminals at the same terminal connection, e.g. La1/Lb1.

La3

Lb3

La4

Lb4

La1

Lb1

La2

Lb2

Terminal 1

Terminal 2

Fig. 4: Open connection panel

The connections La and Lb of the plug-in terminals are connected with connections 1 and 2 of the separate Western sockets.

You can use commercially available telephone lines for the connection.

We recommend: telephone lines J-Y (St) Y

Length between telecommunications system and sockets: max. 800 metres at 0.6 mm wire diameter.

To close the connection panel, place the cover flat on the guides. Push the cover up sharply until it snaps audibly into place.

USB interface (Universal Serial Bus)

You can connect a PC with USB interface to the

USB interface of the TK system. The TK system connects the PC easily and quickly with the ISDN.

It is not necessary to install an ISDN card in the

PC.

Via the USB interface you can configure the TK system with the PC, read off call data and TK-

Phone and use the TAPI interface. You will also have a high-performance universal communications programme available to you through the communication software.

In chapter C "Communication through PC" you find out how to connect the PC to the TK system via USB interface and how to install the communication software.

PC interface

The PC interface of the telecommunications system is a serial RS 232C interface. Here you can connect:

- a PC, for configuring the telecommunications system, for call data evaluation and computeraided telephony (CTI). The PC connecting cable is contained in the scope of delivery.

S - 4

Set up

Telephoning

With your telecommunications system you can make free calls between the connected terminals and external calls to any external subscribers.

Telephoning externally

For an external call, the telecommunications system seizes one of the two B-channels (lines) of the ISDN access.

In the as-delivered state, the external seizure

"spontaneous with internal" is set for every connection.

This means that you immediately hear the external dialling tone when you Lift handset. You can dial the desired phone number immediately.

Telephoning internally

You can reach the internal subscribers of your telecommunications system with the internal phone numbers 11 (connection 1), 12 (connection

2), 13 (connection 3) and 14 (connection 4).

With the "external seizure spontaneous with internal" you can reach the internal subscribers by pre-dialling

#

.

Telephoning – “External seizure spontaneous with internal” (as-delivered state)

Call externally

h q z q t ª

Lift the handset

External dialling tone

Enter external phone number

Ringing tone, subscriber is called

Subscriber answers, conversation

End call, replace handset

The spontaneous external seizure (seize outside line) is only possible directly after lifting the handset. If you want to call an external subscriber in refer back mode, you have to seize an outside line (B-channel) with "

0

".

also transmitted to a called ISDN subscriber providing transmission of your phone number is released.

How to account the connection costs under another MSN is described in “External seizure with specific MSN”.

Transmitting your phone number

- Bei der

Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN

Combi-device connection:

A terminal at a connection set as a combi-device (connection 4 in exchange. The connection costs are saved there the as-delivered state) sends the Telephone service.

under this phone number. This phone number is

Call

h q # q z q t

internally

Lift the handset


Press the hash key

Internal dialling tone

Enter the internal phone no.

Ringing tone, subscriber is called

Subscriber answers, hold conversation

O

Switching the external seizure

You can swith off "External seizure spontaneous with internal" and must then select

0

for external connection.

h * E X T

A

Off

E

On

Lift handset

EXT

ernal seizure spontaneous with internal

Selection q


Operation

ª

Replace handset

O - 1

A further variation of the external seizure can only be set with the PC configurator.

With the

“External seizure spontaneous”, the telecommunications system seizes a B-channel as soon as the handset is lifted. Internal calls and

* procedures are not possible. It is suitable for terminals which only operate external connections, e.g. fax or modem.

Telephoning- "External seizure spontaneous with internal" off

h q 0 q z q

Telephoning externally

Lift handset


External seizure with

"0"


External seizure at combi-device connection

-

After dialling the code "

10

" at the combi-device connection (instead of "

0

") the telecommunications system also seizes a line. However, it identifies the connection with the Fax service. When seizing with "

0

", the identification is Telephony service.

Enter external phone no.

Ringing tone, subscriber is called t

Subscriber answers, hold conversation number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.

Transmitting your phone number

- Bei der

Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber

Telephoning internally

h q z q

Lift handset


Enter internal phone number

How to account the connection costs under another MSN is described in “External seizure with specific MSN”.

Ringing tone, subscriber is called t

Subscriber answers, hold conversation

ª

End conversation, replace handset

External seizure with specific MSN

When you have switched off “external seizure spontaneous with internal”, you can select a specific MSN different to the one assigned when dialling externally. This separates the charges, for example for private and business calls h * M S N M z # z t

Lift handset

Seize

MSN M

SN

ID

Enter

MSN

Terminate input

Enter external phone no.

Hold conversation

Reserving a line

If you hear the busy tone after external seizure

(e.g. with "0") both lines (B-channels) are busy.

The red LED lights up. Reserve a line. As soon as a line is free, the telecommunications system calls you. After lifting the handset you hear the external dialling tone and can enter the external phone number.

h 0 q r * R E S q ª

Lift handset

External seizure, e.g.

"0", busy tone, no line free

RES

erve a line Acknowledgement tone

Replace handset

O - 2 Operation

Notes

External authorisation (Authorisation)

-

If you hear the error tone instead of the external dialling tone when seizing an external line, your telephone is not authorised to dial an external phone number.

Barred range

- If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the external phone numbers in the barred range. You hear the error tone.

Call internally -

possible on telephones with spontaneous external seizure which have no

# key (hash) or do not support it.

DTMF post-dialling

is possible for all existing connections and during a three-party conference.

You can post-dial numbers and letters (

1

...

0

,

* and

#

).

Reserved line

- The telecommunications system calls you for 60 seconds when the reserved line is free. The reservation is cancelled after 1 minute if no connection is made in the meantime.

On telephones without a

*

key (asterisk key) or which do not support it, you have to press the number

99

instead of the

*

key.

Answering calls

You can distinguish internal from external calls by different ringing rhythms on your telephone providing your terminal supports different ringing rhythms.

You are connected with the caller when your telephone rings and you Lift handset.

Knocking

- You receive a call while you are speaking. The call knocks. You hear the internal knocking tone once (internal call) or the external knocking tones several times (external call). You can answer the call and switch back and forth between the two calls (brokerage).

You can reject the external knocking call. If you reject it, the caller hears the busy tone if only your telephone is being called. If several telephones are being called (see call allocation) only the party with a call waiting will be disconnected.

O

You are called

a h

Your telephone rings Lift handset

t

Hold conversation

The knocking tone sounds - accept call (1

st

option)

t q ª a

You are holding a conversation and hear the external or internal knocking tone

Replace the handset

Automatic call from knocking party

The knocking tone sounds - accept call (2

nd

option)

t q r 0

You are holding a conversation and hear the external or internal knocking tone

Refer back, call is held

Pick up the external call h

Lift handset t

Hold conversation t

Hold conversation

Operation O - 3

Reject external knocking

t q r * A B W t

You are holding a conversation and hear the external knocking tones

Refer back, call is held

Reject the knocking call

Continue speaking

Notes

Both parties hear the knocking tone. You hear the error tone when picking up a knocking call

- if the other party is the desired one in the case of internal knocking

- if both lines are busy in the case of external knocking. You have to end the first conversation before you can speak to the knocking party

(Replace handset or hold the first call with refer back).

You can prevent knocking by activating the knocking prevention function.

Knocking prevention

If you do not want internal or external subscribers to knock, activate the knocking prevention for your h * A N K

A

On

E

Off

Lift handset

Knocking prevention

Selection q telephone.

As-delivered state

: knocking prevention off.

ª


Replace handset

O - 4 Operation

Transferring a call

You can transfer an external call to another internal subscriber or external subscriber. Two kinds of internal transfer are possible.

Internal transfer with announcement

You call the internal subscriber in refer back, announce the call and Replace handset. You have then transferred the call.

Transfer internally without announcement

You call the internal subscriber in refer back and


t r z

Hold external conversation

Refer back, external call held

Enter internal phone no.

Replace handset without speaking to the internal subscriber. The internal subscriber receives a call. He is connected with the caller when he lifts his handset.

In the case of

external transfer

, only transfer with announcement is possible. You call the external subscriber in refer back and announce the other external call. You transfer the call by dialling the code.

t

Announce external call

ª

Transfer external call

Internal transfer without announcement

t r z


Refer back, external call is held


ª


O

External transfer

t

Holding 1st external conversation r r 0 z

Refer back, 1st external call is held

Seize line Enter external phone no.

* U E B ª

Refer back, 2nd external call is held


Replace handset t

Hold 2nd external conversation p

Notes

You must always seize the line with "

0

" for

external transfer.

Even when “External seizure spontaneous with internal” is switched on in the telephone.

You bear the costs of the externally transferred call.


If the internal subscriber does not answer or is busy you are re-connected with the external subscriber after r0

. You can transfer him to another internal subscriber if necessary.

During refer back, the held external subscriber hears a melody when “Music on Hold” (MoH) is switched on internally or piped in externally.

After an

internal transfer without announcement you are called back

after 45 seconds if the internal subscriber has not answered the transferred call within this time.

You are recalled immediately when the internal subscriber is busy.

If you answer the callback you will be reconnected with the external caller. If not, the call is disconnected after 60 seconds.

Operation O - 5

Automatic dialling - Connect without dialling

You can switch on the “Automatic Dialling” on your telephone for emergencies.

If you Lift handset and do not press any key, the telecommunications system automatically dials a stored external phone number after 10 seconds.

Before this, you can dial any phone number normally. Automatic dialling is not activated.

As-delivered state:

Automatic dialling off

Switching automatic dialling on/off

h * A U T

A

E

Off

On

Lift handset

AUT

omatic

dialling

Selection q ª


Replace handset

Automatic dialling - Entering/deleting a phone number


*PRO

(system -PIN) q

ª h * A U T

P R O

E

L

Enter

Delete

E z #

External phone no.

(destination) Max. 24 digits q ª

Replace handset Lift

AUT

omatic dialling

Selection External ID Acknowledgehandset ment tone

Continue programming or exit programming mode: h

*END q

ª

E N D

Notes

Check the automatic dialling after programming the external phone numbers. Switch on the automatic dialling, Lift handset, wait for dialling of the external phone number and check that the connection is correct.

If the called subscriber is busy, the telecommunications system tries to dial the external phone number again every 10 seconds.

After 12 attempts it automatically aborts automatic dialling.

If you hear the error tone when switching on

“Automatic dialling”, no phone number is programmed.

If “Automatic dialling” is switched on, you hear the special dialling tone after lifting the handset.

O - 6 Operation

Busy on Busy

A caller receives no busy tone as long as one of the two B-channels of your ISDN access is free.

You hear the knocking tone during the current conversation or other telephones ring. The “Busy on Busy” function prevents this. The caller hears the busy tone if a subscriber of the ringing assignment is busy.

He then knows that you are in but are telephoning at the moment.

"Busy on Busy" can be switched on or off for every multiple subscriber number (MSN) of your telecommunications system.


off for all MSN’s h * B U S

A

E

On

Off

Lift handset

BUS

y on Busy

Selection

M

A z

Enter MSN for which

Busy on Busy is to be switched on/off

All MSNs

Selection:

Busy on Busy on/off

For single MSN

For All MSNs of your telecommunications system


Replace handset

Notes

An ISDN terminal connected parallel to the multiequipment access and to which the same multiple subscriber number (MSN) as the telecommunications system is assigned, is always called irrespectively of whether “Busy on Busy” is switched on or off for this MSN in the telecommunications system. The caller hears the ringing tone.

O

Tracing – Identifying malicious callers

The “Malicious call tracing” feature can only be used by special order from your network provider providing he offers this service.

The ISDN exchange saves the caller’s number, your phone number, the date and time of the call.

You can have the caller identified during a call or after the caller replaced the receiver, but before you replaced it.

t r * F A N q

Holding external conversation

Refer back Trace Acknowledgement tone

ª

Replace handset

Notes

You can continue the conversation after r*FAN

.

Until you continue or terminate the conversation with the caller, the caller hears a melody if “Music on Hold” (MoH) is switched on or piped in externally in the telecommunications system.

You hear the error tone:

- if it is not possible to trace malicious callers

- if the caller can no longer be identified by the exchange

Operation O - 7

Remote control (switch box)

Some functions of the telecommunications system can be controlled remotely by making a telephone call en route.

The following functions can be controlled remotely:

- release the telecommunications system for remote maintenance and configuration of your telecommunications system

- fix a cost limit for an internal subscriber of the telecommunications system

- switch night service on/off

- switch timer on/off

- switch diversions on/off

- switch internal transfer on/off

- room monitoring

Operating steps for remote control:

- call the switch box of your telecommunications system with the multiple subscriber number

(MSN) of the switch box.

- After 2 or 3 rings you will hear the internal music on hold (MoH) of your telecommunications system for 5 seconds.

- Wait until the music finishes.

- Enter the box PIN of the switch box as DTMF characters with a DTMF transmitter or DTMF telephone within 15 seconds otherwise the telecommunications system will disconnect the call. If you enter the correct box PIN you will hear the internal music on hold for another

5 seconds.

- Wait until the music finishes.

- You have prepared for remote control with the switch box. Now enter the

*

procedure of the desired function from an internal telephone of your telecommunications system.

h

Lift handset z

Enter the multiple subscriber number of the switch box q q

Ringing tone 2 to

3 rings

Wait 5s internal music on hold

(MoH) z

Enter the box PIN of the switch box within 15 s as DTMF characters q p

Wait 5 s MoH if box PIN is correct

*

-

Enter procedure of the desired function.

Example:

Night service

Night service

A

E

Off

On

M

A z

All

Enter desired

MSN

MSNs

#

Selection Selection:

Night service on/off

For single MSN

For

A

ll MSNs of your telecommunications system


Replace handset

Notes

The entered function becomes active with the acknowledgement tone at the end of the procedure. You can enter the next

*

procedure if necessary. You break your connection to the switch box by replacing the handset.

The telecommunication breaks the connection every time the wrong box PIN is entered. After three wrong attempts, the switch box is locked for

30 minutes.

O - 8 Operation

Your switch box – Saver number

For mobiles without contractual conditions it is normal to have graduated call charges with one particularly cheap call number. You can have this number as a Saver number in your TK system. To do so indicate the MSN which you have allocated to your switchbox as the cheapest number.

When you call your saver number from your mobile you can onward dial your TK system via the phone book. The TK system will connect you via the 2.B channel (line) at the cheapest fixed network tariff.

It is an advantage if you have stored your mobile number in your TK system memory. If the switchbox identifies your mobile number when you call you can use the phone book in your TK system and be connected immediately after the acknowledgement tone.

If your mobile number is not in the memory you must select access to the switchbox as described under ”remote control (switchbox)”.

Once you have obtained internal access to the TK system via the switchbox you can use any remotecontrol function using the appropriate

* procedure.

Enter/delete mobile number


*PRO h * H A N

PRO

E

E

nter

L

Delete

Lift handset

Mobilnumber Selection

(system -PIN)

E z q

#

ª

E

nter external code and number q

Continue programming or end programming mode: h

*END q

ª

END

ª


Replace handset

Callthrough one the move

h z q * T E L

Kz

Short dial index

Vz

V

anity q

Lift handset

Enter switchbox call number

(Your saver number)

Acknowledgement tone from

Phonebook

TK system when mobile number is identified

Enter short dial number 000 to 199 or

V

anity (names)

Long tone when name has been clearly identified.

The number is automatically dialled after 4 seconds or immediately after

#

.

Notes

If you hear the engaged tone instead of the dialling tone either the subscriber or the 2.Bchannel (line) is engaged. After approx. 10 qt

FDialling tone, subscriber is called, subscriber lifts handset.

Talk.

seconds the engaged tone ceases and you can redial an entry in the phone book from

*TEL

.

O

Operation O - 9

Follow me (Diversion from)

You can divert all calls for other telephones which may not be manned to your own telephone.

You can still telephone normally with the diverted telephone. On lifting the handset, the special dialling tone reminds you that the follow me function is activated.

h * F O L

A

Off

E

On

Lift handset

FOL

low me

Selection

I z q ª

Notes

- Calls can only be diverted once. Calls diverted to your are signaled on your telephone even if you have switched on a ‘Diversion to’ on your telephone.

I

nternal

ID


from which you want to divert calls


Replace handset

- Callback calls are not diverted.

- A “Follow me” from a telephone with activated do not disturb to your telephone is possible.

Picking up calls

Another telephone rings. You can pick up the call on your telephone.

If the answering machine has answered an external call, you can pick up the external call on your telephone.

Picking up an external call

a h

External call on another telephone

Lift your handset

* H O E t

Pick up an external call

Hold conversation

Notes

Shortcut - instead of

*HOE

(Pick up an external call) you can choose the shortcut

*1

(see "Programming shortcuts").

Picking up an internal call

a

Internal call on another telephone h

Lift your handset

* H O I I z

Pick up an internal call t

Enter the internal phone no. of the other telephone

Hold conversation

O - 10 Operation

Picking up a call from the answering machine

t h # z t

Answering machine has answered the external call

Lift your handset Enter the internal phone number of the answering machine

Notes

In order to be able to pick up a call from the answering machine, the terminal connection must

Hold external conversation be programmed as an answering machine.

Conference

In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.

As a conference party you can:

- hold a three-party conference with internal subscribers

- hold a three-party conference with an external subscriber or an internal subscriber or

- hold a three-party conference with two external subscribers. In this case both lines are busy.

O

Internal three-party conference

t r z t r * K O N q k

You are holding an internal conversation

Refer back, enter internal phone number

Refer back call

Refer back

Conference Acknowledgement tone

Conference with three parties

Internal/external three-party conference

t r 0 z t r * K O N q k

Conference You are holding an internal conversation or external conversation

Refer back, enter "0" and external phone number or internal phone number

Refer back call

Refer back


Conference with two internal and one external parties

Notes

An external call is signalled to the conference by the external knocking tone if the called party is in a conference.

The conference leader can pick up the external call with r*HOE

if a line (B-channel) is free.

The conference leader is no longer in the conference during the external call. He can switch back into the conference with rr

providing he has not hung up.

If a subscriber hangs up he leaves the conference.

He can only be called by the conference leader in

HOLD and be recalled to the conference by the conference leader with r*KON

.

The conference ends when the conference leader replaces his handset.

Operation O - 11

Least Cost Routing (LCR) Cost optimised telephoning

You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).

You can define which network provider is the cheapest for your needs for eight local code areas

(tariff areas) for the respective time of day and day of the week. If you have switched on the Least

Cost Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in front of its dialled external phone h * L C R

A

E

Off

On

Lift handset

LCR

Selection number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).

You can switch the Least Cost Routing on and off on your telephone.


LCR off q ª


Replace handset

Notes

You can decide which network provider is to be used for an external call even though the LCR is switched on:

You will find a free update in Internet under www.billiger-telefonieren.de

- Just dial the network code of the desired provider in front of the local network code, e.g.

01033.

Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)

Night service

It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.

Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.

internal or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter

“Remote Control (Switch Box”. The day service is on when the night service is switched off.

You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any

Lift handset

Night service


For all MSN’s - night circuit off.

A

E

Off

On

M

A z

Enter desired

#

Selection Selection:

Night service on/off

Ackn.

tone

Replace handset

O - 12 Operation

Parking an external call

There are two ways of parking an external call:

- Parking in the telephone system. The line (Bchannel) remains busy during parking.

- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.

Parking in the telephone system

You can temporarily interrupt an external call and park it in the telephone system because for example

- you have to leave your desk for a moment,

- you want to continue the conversation from another telephone in the telephone system

Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.

If the parked external call is not recovered within

4 minutes, you will receive a recall.

The parked external call causes connection costs.

Parking an external call in the telephone system

t r * P A R q


You are holding an external conversation

Refer back

PAR

k

Recovering an external call (unparking)

h * P A R t

Lift handset

PAR

k

The call is unparked, continue external call

ª

Replace handset. The call is parked.

O

Parking (replugging on the bus) in the ISDN exchange

You can temporarily interrupt an external call and park it in the ISDN exchange because for example

- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)

- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.

The line (B-channel) becomes free when the call is parked in the exchange.

You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.

Since several calls may be parked at your ISDN access, you have to identify every parked call with a "connection ID".

Please see the appropriate operating instructions to find out how to park and unpark a call with an

ISDN telephone.

Parking an external call in the ISDN exchange

t r * I E I Iz q ª for connection ID


Refer back

IEI

for

I

SDN park

I

ndex ID

Ackn.

tone

Replace handset

Operation O - 13

Recovering (unparking) an external call

h * I A U I z

Lift handset

IAU

for

I

SDN

u

npark

I

ndex ID

Enter the index (0 to 9) for connection ID t


Notes

For ISDN terminals at the external multiequipment access in which a two-digit connection

ID needs to be entered for parking, enter

00

to

09

, e.g.

01

. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g. 01.

If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0

.

If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.

Connection costs are charged for the parked external call.

O - 14 Operation

Room monitoring

Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.

You call the monitoring phone from another internal or external telephone and listen in the room.

En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.

You have to set up room monitoring on the telephone which is to be used for this purpose.

Setting up room monitoring

h * R A U q

Lift handset in the room to be monitored

Activate room monitoring

Acknowledgement tone t

Place the handset next to the monitoring phone

Room monitoring by an internal subscriber

h z ®

Lift handset Enter the internal phone number of the telephone used for monitoring

Listen into the room

Cancelling room monitoring

ª

Replace handset in the monitored room

Notes

You can also use a telephone in the handsfree mode as a monitoring phone.

If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.

Please remember that you can also be heard in the monitored room when you speak.

O

Operation O - 15

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