Communication of the charge pulses . AGFEO AC 14 WebPhonie
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AGFEO AC 14 WebPhonie is a powerful and versatile telecommunications system that offers a wide range of features and capabilities. With its ISDN TK-System, you can enjoy crystal-clear voice calls, lightning-fast internet connectivity, and much more. The AC 14 WebPhonie is also incredibly easy to use, with a user-friendly interface and intuitive controls. Whether you're a small business owner, a home office worker, or just someone who wants to stay connected, the AC 14 WebPhonie is the perfect solution for all your communication needs.
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Connection costs
Cost menu – Overview:
Your telecommunications system can record the costs of calls if your network operator offers the
ISDN feature “Transfer connection costs at the end of the call” and the providers you use also transmit these.
For technical reasons the data on the telephone bill may differ from the connection cost totals of your telecommunications system. The network operator’s tariff unit counter is always the last instance.
PIN
(Personal Identity Number) – You can protect access to the costs menu by entering a 4-digit cost PIN. If you hear the busy tone when you start the cost menu, you have to enter the cost PIN after
*KOS
. If you hear the short acknowledgement tone, no PIN is defined for the cost menu.
If you forget the cost PIN, you can change it with
TK-Set on the PC or contact your dealer.
Set decimal places
- before entering the factor for a charging unit set the number of decimal places which you wish to be shown. 0 to 3 decimal places are possible.
Factor for a tariff unit
– Use the maximum 4digit
user factor
(e.g. 0,06
E
per unit) to define how much a tariff unit costs for every internal subscriber.
With the maximum 4-digit
basic factor
, set your telecommunications system to the amount (e.g.
0,06
E
per unit) which the network operator charges for one tariff unit.
Limit / Disconnect at limit
– You can define a 7digit cost limit for every internal subscriber. You can also define what is to happen when the cost limit is reached. Can the internal subscriber continue the conversation he has begun but not start a new external call or will the connection be cut off. The subscriber can only make external calls again after clearing his total costs.
Exception: The direct phone number can also be dialled on reaching the limit.
Communication of charge pulses on / off
- On an analog telephone, you can display connection costs if the telephone has a units counter. To display connection costs, you must activate communication of the charge pulses for your telephone on your telephone.
If you have requested the "communication of connection charges during of the connection" feature from your network carrier, your telephone continuously displays the costs during a connection.
Define charge pulses
-The charge pulse the PBX sends to analog telephones may be switched from
16 kHz to 12 kHz.
The analog phones available in Germany usually use the 16 kHz-pulse.
Your PABX can transmit charge pulses to analog telephones only, if your operator provides the
ISDN function "Advice of charge" and your network provider is able to transmit them.
O
As-delivered state:
- PIN no entry
- 2 decimal digits
- User factor 0,06
E
- Basic factor (network operator) 0,06
E
- Limit no entry
- Disconnect at limit off
- Cost log off for all subscribers
- Transmission of charge pulses activeted
- Charge pulses: 16 kHz
N. B.!
You cannot telephone as long as the cost menu is started. You hear the special dialling tone when you Lift handset. You cannot telephone again until the cost menu has been exited.
Operation O - 25
Entering /cancelling PIN for the cost menu
Start cost menu: h
*KOS
(cost PIN) q
ª
KOS
h * P I N
E
E
nter
L
Cancel
P z q
Lift
PIN
Selection Enter 4-digit handset
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn. tone
Enteríng number of decimal digits for tariff units
Start cost menu: h
*KOS
(cost PIN) q
ª
KOS
h * K O M E z q
Lift Decimals
Enter number of decimal handset digits
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn. tone
ª
Replace handset
ª
Replace handset
Entering / cancelling factor
Start cost menu: h
*KOS
(cost PIN)
KOS
h * F A K
E
E
nter
L
Cancel q
ª
G
Basic
U
U
ser
B z # q ª
Lift handset
Factor Selection Select factor
Enter amount
(Pfennigs, max. 5 digits)
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn.
tone
Replace handset
Entering / cancelling limit
Start cost menu: h
*KOS
KOS
h * L I M
(cost PIN)
E
E
nter
L
Cancel q
ª
I z B z #
Lift handset
LIM
it
Auswahl Enter internal phone number for which you want to define a
Continue cost menu or exit cost menu: h limit
*END q
ª
E N D
Enter amount
(Pfennigs, max. 7 digits) q ª
Ackn.
tone
Replace handset
O - 26 Operation
Disconnect at cost limit
Start cost menu: h
*KOS
KOS
h * T R E
(cost PIN)
A
Off
E
On q q
ª
ª
Lift Disconnect Selection Ackn. tone Replace handset handset
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Communication of charge pulses on / off
Start cost menu: h
*KOS
(cost PIN)
KOS
q
ª h * G I M
A
Off
E
On q ª
Lift Communication Selection Ackn. tone handset of charge pulses
Continue cost menu or exit cost menu: h
*END q
ª
Replace handset
E N D
Define charge pulse
Start cost menu: h
*KOS
KOS
(cost PIN) q
ª h * G O P
Z
S
Twelve
(12 kHz)
Sixteen
(16 kHz) q
Lift handset
Define charge pulse
Selection Ackn. tone
Continue cost menu or exit cost menu: h
*END q
ª
E N D
ª
Replace handset
Notes
If you want to reject your input in the cost menu and restore the setting which you saved last, exit the cost menu with
*END
instead of with h
*ESC q
ª
ESC
Operation O - 27
O
Display charges for the last call
You can have the costs of your last call which are stored in the TK system displayed at any time. You must simply ensure that you have requested h * G E B q
Lift handset
Cost of last call
"notification of costs at the end of the call from your network operator.
Acknowledgement tone; wait until the display appears!
ª
Replace handset
Notes
If you wish to display the costs of the last connection by entering
GEB
, please note that your telephone’s totalizer may total up the costs of the last connection.
For technical reasons, the data on the network carrier’s invoice may deviate from the total connection costs displayed by the telephone system.
The charge units counter in the network carrier’s exchange is always binding.
Forwarding (internal)
The telecommunications system forwards an external call to another external terminal when you switch on forwarding.
The terminals of a forwarding must be defined for each MSN telephone number of your system by programming the MSN assigment.
Forwarding takes place:
- according to a fixed number of rings if no-one answers
- immediately if the called party is busy and knocking is not possible.
You can switch the forwarding on and off separately for every multiple subscriber number
(MSN) of your telecommunications system from any internal or external telephone. En route, you can switch the forwarding on or off by dialling the switch box of the telecommunications system with the specially assigned multiple subscriber number (MSN). Read the chapter “Remote Control
(Switch Box)”.
The terminal to which the call is forwarded is defined for every phone number in your telecommunications system by programming the ringing assignments.
As-delivered state:
Forwarding (internal) off for all MSN’s h * W E I
A
Off
E
On
Lift handset
Forwarding Selection
M
A
A
ll MSN's system for which you want to switch forwarding on/off individually or system q ª
Ackn.
tone
Replace handset
O - 28 Operation
Programming the telecommunications system
Your telecommunications system is set after installation so that you can telephone immediately and use the functions of the telecommunications system immediately.
The programming of the telecommunications system is very flexible so that you can set it up to meet your own personal requirements.
You have the following possibilities for programming your telecommunications system:
- Programming with a PC
- Remote configuration by the dealer
- Programming with a telephone
Programming the telecommunications system with a PC
You can program your telecommunications system from a PC/laptop via the PC interface without knowledge of a programming language.
Easily comprehensible menus guide you through the configuration program. The “TK-Suite Set” configuration software is part of the TK-Suite software package which can be found on the enclosed CD.
Minimum PC requirements
- IBM or compatible PC with hard disk and CD
ROM drive
- Pentium II with a processor speed of 233 MHz or higher
Installing TK-Suite
See page C-2 for informations on installing TK-Suite
- 64 MB of available hard disc space
- Microsoft Windows 2000/ME/XP
- RS 232 C interface
Connecting the PC to the telecommunications system
- Connect the PC interface (D-SUB-9 socket) of the telecommunications system to the PC’s
COM port.
- Use a one-to-one V.24 connecting cable plug – socket for the connection. It should not be longer than 3 m.
- Start the configuration program.
- Configure the telecommunications system.
Your entries are accepted interactively with user guidance.
- Disconnect the cable from the telecommunications system on completing the configuration.
P
hone system
-pin plug)
2
3
5
7
8
PC
(9-pin socket)
2
3
5
7
8
Telephone system
(9-pin plug)
2
3
5
7
8
PC
(25-pin socket)
2
3
4
5
7
Connection assignment of the PC cable
Programming P - 1
Remote configuration – Remote Service
Your dealer can program your telecommunications system with the remote configuration to suit your requirements. Without visiting you at home simply by using your S0 basic access. Data security is guaranteed at all times.
Before remote servicing can take place, you have to enter your dealer’s remote service number or the service number of the service center in your telecommunications system.
Remote service is only possible when the saved remote service number or service number matches the transmitted phone number.
You also decide when and what can be programmed by releases. For example, whether the phonebook numbers can be read and written.
If you have released the remote service, the dealer can read out, edit and write back the programming in your telecommunications system. The remote service is allowed initially for
8 hours. The remote service is automatically barred eight hours after the last connection between the programming PC and the telecommunications system. You may have to terminate your programming for remote service.
Remote configuration – Entering the remote service number
h * F E R
E
L
E
nter
C
ancel
Ez #
Lift handset
Remote configuration
Selection
E
nter external phone number
(remote service number) q ª tone handset
Releasing the remote service
h * F R E
I
K
I
ncognito
Complete
Lift handset
Release Incognito, remote service without access to the phonebook
Complete with access to the phonebook q ª
Acknowledgement tone
Replace handset
P - 2 Programming
Programming the telecommunications system with a telephone
Notes on programming with a telephone
Programming with a telephone always involves the steps:
- Start the programming mode,
- Input
- Exit the programming mode.
Listen to the dialling tones or pulses in the earphone when programming. Wait after entering every digit until the digit is dialled. You may hear theAckn owledgement tone if your entry is valid or the error tone (busy tone) if your entry is invalid.
Recommendation: Use a telephone with DTMF dialling for faster programming.
If you use a telephone with handsfree facilities, you can press the loudspeaker key instead of “Lift handset” or “Replace handset”.
Starting the programming mode
In order to be able to change settings, you first have to start the programming mode. Then you can make all the settings for your telecommunications system one after the other.
N.B.!
You
cannot
use the phone whilst you are in the programming mode. You hear the programming tone on lifting the handset.
h * P R O
(system PIN)
Lift handset q ª
Acknowledgement tone, otherwise enter the system PIN
Replace the handset
Entering the system PIN?
If you hear the short Acknowledgement tone after
*PRO
no system PIN is programmed in the telecommunications system. It is not necessary to enter the system PIN.
If you do not hear a tone after
*PRO
, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. If the PIN is correct, you will hear theAckno wledgement tone. If the PIN is wrong, you will hear the error tone.
P
Input
After lifting the handset, enter
*
and the first three letters of the name of the function or
*
and the 3-digit code. Then enter other parameters (on or off, phone numbers etc.). All entries for a function are terminated by replacing the handset.
If you make an error, replace the handset and start again from the beginning.
Acknowledgement tone or error tone
If an entry is invalid, you will immediately hear the error tone (busy tone). Replace the handset and start again from the beginning.
You will hear the shortAc knowledgement tone when all entries are clearly terminated and valid.
Programming P - 3
Restoring old settings
You can try out settings in the programming mode. Settings are not saved until you exit the programming mode. You can restore the settings h * E S C q
Lift handset
ESC
(old settings) last saved beforehand. The programming mode is then exited automatically.
ª
Acknowledgement tone
Replace handset
Exiting the programming mode
Exit the programming mode after you have made all the settings. The new settings are then saved.
The settings are retained even in the event of a power failure.
h * E N D q
Lift handset
END
(exit programming mode)
ª
Acknowledgement tone
Replace handset
Restoring the as-delivered state
If the programming is unclear, you can restore the as-delivered state during the programming mode
(clear memory).
Start programming mode: h
*PRO
PRO
Clear memory – Attention!
All existing connections are cleared. Wait about 2 minutes!
The programming mode is exited.
(system PIN) q
ª h * A U S q
Lift handset
Restore as-delivered state
Acknowledgement tone
ª
Replace handset
P - 4 Programming
Saving multiple subscriber numbers
Save every multiple subscriber number (MSN) which your network provider has assigned for your
ISDN multi-equipment access in your telecommunications system.
Your telecommunications system can save up to
10 multiple subscriber numbers. Enter every multiple subscriber number singly and without the
Start programming mode: h
*PRO
PRO
local network code after the following
* procedure.
When you select “Fast”, you save the MSN’s and at the same time the terminal on which you have executed this function is also in the call assignment of this MSN.
(system PIN) q
ª h * M S N
E
L
S
E
nter
De
l
ete
Fa
s
t
Lift handset
Selection
M z
Enter MSN
A
MSN’s
Selection:
#
q ª
Ackn tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Defining ringing assignment
In a ringing assignment you define which terminals of your telecommunications system are to be called under which multiple subscriber numbers (MSN). You can assign one or more terminals to an MSN.
You can define three call assignments to every multiple subscriber number of your telecommunications system:
- the day service
- the night service
- the forwarding service (internal)
The forwarding is only active when switched on.
You can switch it on and off from any telephone, even en route.
As-delivered state:
- Day service on for all MSN’s, no internal phone number entered, the internal phone numbers
11, 12 and 13 are called in the case of an external call.
- Night service off for all MSN’s, no internal phone number entered
- Forwarding (internal) off for all MSN’s, no internal phone number entered
Cycles (number of rings) until forwarding: 5 You can switch over the
day/night service
at any time from any telephone, even en route.
In the
Forwarding (internal)
you define to which terminals of your telecommunications system the call is to be forwarded when a call is not answered under an MSN. In this case, you define after how many ringing cycles the call is forwarded. It is forwarded immediately if the subscriber(s) of an MSN is (are) busy.
Internal phone numbers of your telecommunications system:
11 (connection 1), 12 (connection 2), 13
(connection 3), 14 (connection 4), 50 (switch box)
You can reach the PC connected to USB by dialling internal numbers 20 to 29.
Programming P - 5
P
Day service
Start programming mode: h
*PRO
PRO
h * T A G
E
L
E
nter
Delllllete
(system PIN)
Mz # q
ª
Iz #
Lift handset
Day service Selection
M
SN
ID
Enter MSN for which day service is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Continue programming or exit programming mode: h
*END q
ª
END
Night service
Start programming mode; h
*PRO
PRO
(system PIN) h * N A C Mz #
Delllllete q
ª
Iz # q ª
Ackn.
tone
Replace handset q ª
Lift handset
Night service Selection
M
SN
ID
Enter MSN for which night service is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Continue programming or exit programming mode: h
*END q
ª
END
Call forwarding
Start programming mode: h
*PRO
PRO
h * W E I
E
L
E
nter
Delllllete
(system PIN)
Mz # q
ª
Iz #
Ackn.
tone q ª
Replace handset
Lift handset
Call forwarding Selection
M
SN
ID
Enter MSN for which call forwarding is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Ackn.
tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Notes
Several internal phone numbers can be entered as follows:
...
IzIz
...
#
All the assigned internal phone numbers are deleted when clearing a ringing assignment (day, night service or call forwarding) of an MSN.
If you want to use the telecommunication system’s switch box, you should not enter the internal phone number 50 of the switch box with an answering machine in the ringing assignment of a multiple subscriber number. The answering machine may answer the call before the switch box.
P - 6 Programming
Ringing cycles before forwarding
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h * Z Y K E z M z # q ª
Ackn. tone Replace handset
Lift Cycles (number of Input ID Number of
M
SN
Enter MSN for which handset rings) rings (2 to forwarding is defined
ID
8)
Continue programming or exit programming mode: h
*END q
ª
END
Setting the rhythm for external calls
You can assign different ringing rhythms to 5
MSN’s in order to be able to hear from the ringing whom the caller wants to speak to.
As-delivered state:
Rhythm 0 (standard) for all
MSN’s.
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * R H Y Ez Mz # q ª
Lift handset
Rhy
thm
E
nter, rhythm 0 to 4 the rhythm is to apply
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement tone
Replace handset
P
Notes
All ringing rhythms for incoming external calls start with an initial ring of 500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the phone number of the caller (CLIP).
Then it is possible to distinguish calls under different multiple subscriber numbers (see the diagram).
Ringing rhythms
Rhythm 0 (standard)
Rhythm 1
Rhythm 2
Rhythm 3
Rhythm 4
{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||
. . .
{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||
. . .
The calls may deviate depending on the terminal used.
Programming P - 7
Programming access to the ISDN network
You define which multiple subscriber number(s) of the telecommunications system every internal subscriber can use to set up an external connection. The connection costs are registered under this multiple subscriber number (MSN) which is transferred to the called party.
You define one of the three authorisations for every MSN:
Preferred
– this MSN is transmitted automatically in the case of external seizure
“spontaneous with internal” or with “0”.
Free
– these MSN’s can be selected for external seizure by the internal subscriber. On the telephone by entering
*MSN
and the MSN.
This is only possible when the external seizure
“spontaneous with internal” is switched off.
If the internal subscriber is authorised for several multiple subscriber numbers, the first assigned
MSN is transmitted spontaneously at external seizure or with “0”.
Barred –
this MSN is barred for the internal subscriber.
As-delivered state:
All internal subscribers have free access to the ISDN network through every
MSN.
Start programming mode: h
*PRO h * Z U G
B
PRO
Preferred
F
G
F
ree
Barred
(system PIN)
Iz q
ª
M z
Enter
MSN
#
A
A
ll MSN's qª
Lift handset
Access Select authorisation
Enter iiiiinternal
ID and internal phone number for which the access is to apply
Selection:
Access for the telecommunications system
Continue programming or exit programming mode: h
*END q
ª
END
Ackn.
tone
Replace handset
P - 8 Programming
Defining authorisation
Normally every subscriber can telephone all over the world.
However, you can define how far every single phone may call:
- non-restricted
- domestic
- regional numbers table (the regional numbers must be entered additionally)
- City/local calls
- none (only answer incoming calls, semirestricted)
Start programming mode: h
*PRO
PRO
As-delivered state:
non-restricted for all subscribers
Irrespective of the authorisation, you can define that every subscriber cannot dial certain phone numbers (programmed under “Barred numbers”).
(system PIN) q
ª h * B E R
V
I
N
C
K
Full
Domestic
T
able regional
C
ity/Lo
None
I z q ª
Lift handset Authorisation Selection Enter iiiiinternal ID and internal phone number for which the
Continue programming or exit programming mode: authorisation is to apply h
*END q
ª
END
Ackn.
tone
Replace handset
P
Notes
All subscribers can dial all the phone numbers in the phone book irrespective of the programmed authorisation.
Phonebook numbers which are barred by the barred numbers function cannot be dialled by subscribers with the “Barred numbers” assignment.
Programming P - 9
Programming regional numbers (free range)
You have defined how far a telephone may call under “Authorisation”. If you have set “Table regional numbers” there, you can program up to 10 codes (index 1 to 9, 0, max. 6 digits) which you can define as a region.
If you enter 022 for example, the subscriber with regional authorisation can dial numbers beginning with 022 in addition to making local calls:
- He can dial e.g.: 0221, 0228, 02241, 0228.
- He cannot dial e.g. 0211, 0231, 0288.
As-delivered state:
No regional numbers defined.
(system PIN) q
ª
Start programming mode: h
*PRO h * N A H
E
L
PRO
E
nter
Delllllete
Lift handset
Regional numbers Selection
Iz
Enter iiiiindex
ID and index
1, 2 ... 9, 0
Vz #
Enter code ID and code number max. 6 digits q ª
Ackn.
tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Programming barred numbers
You can bar 10 number (index 1 to 9, 0) ranges.
Barred numbers beginning with these codes cannot be dialled. The barred numbers can be assigned to every subscriber in the telecommunications system additionally irrespective of the authorisation.
As-delivered state:
No barred numbers defined, no barred numbers assigned.
Entering barred numbers
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h* S P E
E
E
nter
L
Delllllete
Iz
Vz #
Lift handset
Barred numbers Selection Enter iiiiindex ID and index 1, 2, ...,
9, 0
Enter code ID and code number max. 6 digits
Continue programming or exit programming mode: h
*END q
ª
END
q ª
Ackn.
tone
Replace handset
P - 10 Programming
Assigning the barred numbers
Start programming mode: h
*PRO
PRO
h * Z U W
A
E
Off
On
(system PIN) q
Iz q
ª
ª
Lift Assign barred Selection Enter internal ID Acknowledgement handset numbers and internal phone number tone
Continue programming or exit programming mode: h
*END q
ª
END
Replace handset
Entering terminal types
Settings are available dependent on the connected terminal types. Certain functions are then automatically active.
Make the setting on every terminal:
- Telephone:
The knocking prevention is switched off and can be switched on.
A call with the “Fax” service ID is not signalled.
- Answering machine:
The knocking prevention is switched on permanently. Anyone can pick up a call from this connection.
- Fax:
The knocking prevention is switched on permanently. A call cannot be picked up. The
“Fax” service is transmitted. Calls with the
“Fax” service ID are always signalled at this connection.
- Modem:
The knocking prevention is switched on permanently. A call cannot be picked up.
- Combi-device:
A combi-device is a telephone generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the “Telephone” service. In case of external seizure with
“10” use the “Fax” service.
The knocking prevention is switched on permanently.
As-delivered state:
- Connection 1 – telephone, internal phone number 11
- Connection 2 – telephone, internal phone number 12
- Connection 3 – answering machine, internal phone number 13
- Connection 4 – combi-device, internal phone number 14 with integrated fax. In the combi-device a call is
Start programming mode: h
*PRO
PRO
h *TYP
E
L
E
nter
Delllllete
(telephone)
(system PIN) q
ª
TEL
ANR
TEL
ephone
Answering machine
V FAX
MOD
KOM
FAX
MOD
em
Combi-device q ª
P
Lift
TYP
e of terminal Selection
V
anity
Selection handset
Continue programming or exit programming mode: h
*END q
ª
END
Ackn. tone Replace handset
Programming P - 11
Programming short commands
You can program a function which you want to use frequently as a short command.
Two short commands which you can select with
*0
or
*1
on every telephone are available in your telecommunications system.
The following standard functions are stored as short commands in the
as-delivered state:
*0
=
*TEL V
(Call the phonebook with
*1
=
Vanity input)
*HOE
(Pick up an external call)
You can program any function as short command
0 or 1. Every function starts with
*
.
You can also combine several functions in one short command.
Example: Entering / cancelling limit
Enter the individual functions after index 0 or 1. Do not replace the handset!
*KOS
.... - start cost menu
*LIM
.... - entering / cancelling limit
*END
.... - exit cost menu
If you replace the handset before terminating the short command input with
*KUR
, the entry will be cancelled.
If you delete or cancel a short command input, the appropriate standard function is programmed again.
Start programming mode: h
*PRO
PRO
h * K U R
E
E
nter
L
Delllllete
(system PIN)
Lift handset
Short command
Selection q
ª
Enter iiiiindex
ID and index
0 or 1
Ackn.
tone
Enter function.
Do not replace the handset!
ggf.
* K U R q ª z p
Enter the next function if necessary. Do not replace the handset!
Exit short command input
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 12 Programming
Setting list of callers
The telecommunications systems saves external calls which no internal subscriber has answered in a list (call list). You can display and print the list with the “TK-Phone” program on the PC. The “TK-
Phone” program is part of the TK-Soft software package.
2. Specify to whom the selection should apply:
-
I
nternal subscriber (eg 11)
-
A
ll internal subscribers
As-delivered state:
Off – no list
1. Interrogate selection:
- Off – no list of callers is saved for this connection.
- Phone number – All external calls which transmit the phone number are saved for this connection.
- Phonebook – Only those external calls which transmit the phone number and are listed in the telecommunication system’s phonebook are saved for this connection.
The call list contains the following information:
- date and time of the call
- phone number/name of the caller (if the phone number is not transmitted, the caller’s phone number is marked “unknown”)
- multiple subscriber number of the internal subscriber
- service (telephony, fax, data)
The green LED of the telecommunications system flashes rapidly when an entry is saved in the list.
The LED stops flashing rapidly when the list has been read out with “TK-Phone”.
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h * L I S
A
R
T
Off
Phone number
Phonebook
I z
A
Internal phone number
A
ll internal phone q ª numbers
Lift handset
LIS
t of callers
(call list)
Selection Selection:
Enter internal ID and internal phone number or
A
ll internal phone numbers
Acknowledgement tone
Replace handset
P
Continue programming or exit programming mode: h
*END q
ª
END
Programming P - 13
Brokerage – Setting the variant
In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage (Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch).
Difference when brokering with two external subscribers:
Brokerage in the telecommunications system
–
The two lines (B-channels) are busy. Another external connection is not possible.
Brokerage in the Exch
(HOLD) – Only one line (Bchannel) is busy. The 2 nd B-channel is free for another external connection.
As-delivered state:
Brokerage in the
Start programming mode: h
*PRO h * M A K
A
PRO
Off
E
On q telecommunications system
(system PIN) q
ª
ª
Lift Brokerage in the Selection Acknowledgement Replace handset handset exch tone
Continue programming or exit programming mode: h
*END q
ª
END
Setting the flash time
Analog telephones with DTMF (dual tone multifrequency dialling) require a flash key (R-key or signal key) among other things to transfer calls.
You can adapt the telecommunications system to different flash times of the telephones. The flash time of your telephone is listed in the telephone’s technical data.
Set the flash time at the terminal connection to which it is to apply.
As-delivered state:
flash time – 50 to 600 ms
Proceed as follows on the telephone to test whether the set flash time is correct:
- set up external call
- press the Flash key
- the time is set correctly if your hear the internal dialling tone
- the connection is cut off, flash time in the telecommunications system is set too short.
Start programming mode: h
*PRO
(system PIN)
PRO
h * F L A E z q
ª q ª
Lift handset
FLA
sh time
Input ID Enter flash time range
2 = 50 to 200 ms
3 = 50 to 300 ms
4 = 50 to 400 ms
5 = 50 to 500 ms
6 = 50 to 600 ms
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 14 Programming
Programming Music on Hold
Define whether the held caller is to hear music on hold (MoH) when you make a refer back call or forward a call.
As-delivered state:
Internal Music on Hold
You will hear 1 melodie in succession when you select the internal MoH.
Start programming mode: h
*PRO h * M O H
PRO
A
I
Off
(system PIN)
I
nternal MoH q q
ª
ª
Lift handset
M
usic
O
n
H
old
Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Sending zero
Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure “spontaneous with internal” on this terminal, you have to switch on the “send zero” function.
As-delivered state:
Send zero – off
Start programming mode: h
*PRO
PRO
h * N U L
A
E
Off
On
(system PIN) q q
ª
ª
Lift handset
Send zero Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P
Programming P - 15
CLIP function, set options
On analog terminals with caller number display
(CLIP function) the TK system displays the caller number provided this transmitted by the caller or his network operator.
For the CLIP function, you may select one out of several options, given the terminal's support of the chosen option:
- display
name
of caller. The caller's name and number must be stored in the TK system phone book.
- display caller's number (
Phone number
)
- display
time and date
-
Off
- no CLIP function for all subcribers
If you wish to set several options you have set each option individually, using procedur -
*
each time.
As-delivered state:
caller number ON
In order to use the CLIP function you must switch the CLIP function on at the terminal (see operation - display caller number (CLPI)).
Start programming mode: h
*PRO
PRO
(system PIN)
A
Off h * C O P
N
D
N
ame
D
ate/Time
R
Phone number q q
ª
ª
Lift handset
Set CLIP option Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 16 Programming
Protecting the programming mode and switch box against unauthorised access
You can prevent unauthorised access to the programming mode with a system PIN (
P
ersonal
I
dentity
N
umber).
You can prevent unauthorised access to the switch box by a box PIN.
System PIN
– Normally every subscriber can program. With the 4-digit system PIN, you can prevent unauthorised starting of the programming mode. This protects your telecommunications system settings (e.g. authorisation of the internal subscribers) against unwanted changes.
Programming is only possible when the system
PIN has been entered after
*PRO
when the programming mode is started.
You can switch the system PIN on or off or change it. In the
as-delivered state
, the system PIN is always 2580 (standard PIN), this is the middle keys from top to bottom. The standard PIN is switched off.
You can enter your own new PIN for better security.
The standard PIN or the new system PIN must be switched on and off separately.
If you forget your own system PIN you cannot do any more programming. In this case you will have to consult your dealer. Only he can reset the PIN.
Box PIN
– You can dial the switch box of your telecommunications system en route from any telephone, e.g. to switch over the day/night service or set a diversion. You can protect the switch box against unauthorised access with the
4-digit box PIN. No box PIN is programmed in the
as-delivered state
. You have to enter a box PIN if you want to use the switch box.
Programming a system PIN
Start programming mode: h
*PRO
PRO
A
Off
(system PIN) h * A N L
E
S
On
S
tandard PIN
N q
Pz
ª q ª
Lift handset
System pin Selection
4-digit system
PIN
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Enter system PIN?
If you hear the Acknowledgement tone after
*PRO
, the system PIN is switched off in the telecommunications system. There is no need to enter the system PIN.
If you do not hear any tone after
*PRO
, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. You will hear the Acknowledgement tone if the PIN is correct. If the PIN is incorrect, you will hear the error tone (busy tone). Replace the handset and start the input again from the beginning.
P
Programming P - 17
Programming the box PIN (switch box PIN)
Start programming mode: h
*PRO
(system PIN)
PRO
q
ª h * B O X
E
E
nter
L
Delllllete
P z
q ª
Lift handset
BOX
pin
Selection
4-digit switch box
PIN
Acknowledgement tone
Continue programming or exit programming mode: h
*END q
ª
END
Replace handset
Entering the code
Enter your code (local network code). This saves you having to enter the code for phone numbers in the phonebook of your local network.
Start programming mode: h
*PRO
PRO
The code is automatically prefixed to the transmitted phone number.
(system PIN) q
ª h * O R T
E
L
E
nter
Delllllete
Vz # q ª
Lift handset
Local code Selection Enter code ID and code number
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement Replace tone handset
P - 18 Programming
Loading new firmware
You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC interface or at the
USB interface of the telecommunications system.
Your dealer can also load the new firmware in your telecommunications system remotely by
ISDN.
Backing up the telecommunications system data
- Start the “TK-Suite Set” configuration program on your PC.
- Read all the data from the telecommunications system.
- Save the data on the hard disk or a diskette.
- Save the LCR table.
Loading new firmware
- A firmware update consists of the files xxx.abf
and xxx.bin. These files may be combined in a self-unpacking file ( xxx.exe).
- - The files xxx.abf and xxx.bin must be in the
Updates directory of TK-Soft.
- (...\tksoft\updates)
- Start the update program “TK-Flash”
- The online help will tell you how to operate “TK-
Flash”.
The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.
- Exit “TK-Flash”.
- Clear the telecommunications system memory from the telephone.
Clearing the memory from the telephone
Start programming mode: h
*PRO
(system PIN)
PRO
h * A U S q
Lift handset
As-delivered state
(clear memory)
ª
Acknowledgement tone
Replace handset q
ª
P
The memories are cleared!
Loading telecommunications system data
Load the saved system data from the PC back into the telecommunications system.
The telecommunications system now operates with the new firmware.
Programming P - 19
P - 20 Programming
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Key Features
- ISDN TK-System for crystal-clear voice calls
- Lightning-fast internet connectivity
- Easy-to-use interface and intuitive controls
- Multiple Subscriber Numbers (MSN)
- Ringing assignments (day, night, internal call forwarding service)
- Authorisations (external authorisation, external access, regional range, barred range)
- Types of terminals
Related manuals
Frequently Answers and Questions
What is the AC 14 WebPhonie?
What are the key features of the AC 14 WebPhonie?
How do I use the AC 14 WebPhonie?
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Table of contents
- 69 Acknowledgement tone
- 4 Analog terminals
- 13 Answering calls
- 21 Picking up a call
- 46 Assigning the barred numbers
- 4 Asterisk key
- 13 Authorisation
- 46 access to the ISDN network
- 47 defining
- 16 B-channel. See Line
- 71 Barred numbers
- 49 assigning
- 48 programming
- 13 Barred range
- 35 Basic factor
- 18 Box PIN
- 56 programming
- 26 Brokerage
- 52 Setting a variant
- 5 Busy LED
- 17 Busy on busy
- 69 Busy tone
- 15 Callback
- 27 internal
- 27 on busy
- 12 Calling an internal subscriber
- 12 Calling external subscribers
- 19 Callthrough one the move
- 35 Charge pulses
- 42 Clearing the memory
- 54 CLIP function, set options
- 49 Combi-device
- 12 Combi-device connection
- 35 Communication of the charge pulses
- 59 Communication through PC
- 21 Conference
- 39 Connecting the PC
- 9 Connecting the telecommunications system
- 10 Connection assignment
- 39 PC cable
- 11 Connection costs
- 24 Connection ID
- 7 Connection panel
- 10 opening and closing
- 64 Connections to Internet or other network
- 35 Cost menu
- 35 Cost PIN
- 61 CTI - Computer-assisted calling
- 4 Data transmission
- 71 Day service
- 43 programming
- 22 switching on
- 43 Defining ringing assignment
- 4 Dialling method
- 69 Dialling tone
- 28 Direct call
- 38 Display charges for the last call
- 33 Diversion
- 34 activating (switching on)
- 34 deactivating (switching off)
- 33 via the ISDN exchange
- 33 via the telephone system
- 20 Diversion from
- 28 Do not disturb
- 64 DT network
- 13 DTMF post-dialling
- 4 Dual tone multi-frequency dialling method (DTMF)
- 19 Durchrufen von unterwegs
- 42 END (exit programming mode)
- 49 Entering terminal types
- 56 Entering the code
- 36 Entering the limit
- 69 Error tone
- 42 ESC (old settings)
- 65 External
- 68 External call
- 71 External connection
- 65 incoming
- 65 outgoing
- 12 External seizure
- 12 at combi-device connection
- 11 spontaneous
- 11 spontaneous with internal
- 11 switching
- 12 with "0"
- 12 with certain MSN
- 22 Fallback
- 66 Fault
- 49 Fax
- 20 Follow me (diversion from)
- 71 Forwarding (internal)
- 45 Cycles (ringing cycles)
- 43 Programming
- 48 Free range
- 5 Function LED
- 4 Hash key
- 17 Having a caller identified
- 65 Incoming external connection
- 41 Input in the programming mode
- 66 Inspections in the event of malfunctions
- 62 Install driver software
- 39 Installing the configuration program
- 72 Interface
- 10 RS 232C
- 65 Internal
- 68 Internal call
- 43 Internal phone numbers
- 64 Internet
- 65 ISDN
- 7 access (S0)
- 8 bus
- 33 call forwarding
- 27 callback on busy
- 9 connecting cable
- 52 hold
- 17 malicious call tracing
- 23 parking (replugging on the bus)
- 8 sockets
- 8 terminals
- 31 transmitting the phone number
- 5 Keys
- 13 Knocking
- 13 answer call
- 14 reject
- 14 Knocking prevention
- 13 Knocking tone
- 36 KOS (start cost menu)
- 22 Least Cost Routing (LCR)
- 5 Light emitting diodes (LED)
- 5 Busy LED (red)
- 5 Function LED (green)
- 35 Limit/Disconnect at limit
- 11 Line
- 3 List of contents
- 57 Loading new firmware
- 56 Local network code
- 28 Lock
- 28 Locking/unlocking the telephone
- 66 Malfunctions
- 17 Malicious call tracing
- 39 Minimum PC requirements
- 4 Modem
- 65 MSN (Multiple Subscriber Number)
- 8 Multi-equipment access
- 72 Multiple subscriber numbers (MSN)
- 9 quick entry
- 9 save
- 65 Music on Hold (MoH)
- 26 Muting
- 22 Network code
- 22 Network provider
- 22 Night service
- 53 programming
- 8 NTBA (NT) - network termination
- 65 Outgoing external connection
- 72 Parking
- 23 in the ISDN exchange
- 23 in the telephone system
- 7 PC interface
- 72 Phonebook
- 30 Dialling the phone number
- 29 Programming the phone number
- 20 Picking up a call
- 5 Pictograms
- 72 PIN (Personal Identity Number)
- 18 Box PIN
- 35 Cost PIN
- 55 System PIN
- 28 Telephone PIN
- 13 Post dialling
- 13 Post dialling numbers
- 66 Power failure
- 72 Power pack
- 9 connecting
- 8 Power supply
- 41 PRO (start programming mode)
- 59 Program components of software
- 72 Programming
- 39 with a PC
- 41 with a telephone
- 72 Programming mode
- 42 exit
- 41 start
- 48 Programming regional numbers
- 50 Programming short commands
- 4 Pulse dialling method
- 26 Refer back
- 26 in the room
- 73 Remote configuration - Remote service
- 40 Release
- 40 Remote service phone number
- 18 Remote control (switch box)
- 12 Reserving a line
- 68 Resetting the telecommunications system
- 42 Restoring old settings
- 42 Restoring the as-delivered state
- 22 Ringing assignment
- 68 Ringing rhythms
- 45 setting
- 69 Ringing tone
- 68 Rings
- 25 Room monitoring
- 10 RS 232C interface
- 65 S0 basic access
- 4 Safety Instructions
- 7 Scope of delivery
- 7 Selecting location
- 53 Send zero
- 49 Service ID
- 65 Services
- 62 Set up USB connection
- 45 Setting external calls
- 51 Setting list of callers
- 51 Setting the call list
- 52 Setting the flash time
- 29 Short dialling index
- 4 Signal key R (refer back)
- 59 Software overview
- 16 Special dialling tone
- 34 ISDN exchange
- 66 switching off
- 55 Standard PIN
- 18 Switch box
- 55 Box PIN
- 44 Phone number
- 73 System PIN
- 41 entering
- 55 programming
- 62 System requirements
- 61 TAPI interface
- 35 Tariff unit
- 70 Technical data
- 49 Telephone
- 10 Telephone line
- 28 Telephone PIN
- 73 Telephoning
- 12 Calling externally
- 12 Calling internally
- 65 Terminals
- 4 Analog
- 10 Connecting to external TAE sockets
- 8 Connecting to the telecommunications system
- 8 Flash time
- 8 Types
- 21 Three-party conference
- 31 Timer
- 73 TK-Suite
- 69 Tones
- 17 Tracing - identifying malicious callers
- 15 Transferring a call
- 15 Internal
- 11 Transmitting the phone number
- 31 Switching
- 11 Transmitting your phone number
- 61 TSP
- 62 USB connection
- 10 USB-interface
- 35 User factor
- 9 Wall mounting
- 9 Western plug