Busy LED . AGFEO AC 14 WebPhonie

Pictograms and Keys

Operation of every function of the telecommunications system is explained clearly

Pictograms

a h z q

Acoustic call signal (tone call)

Lift handset

Enter phone numbers, code numbers (PIN)

Tones audible in the handset, e.g. acknowledgement tone

Keys

r

X

Refer back key (signal key, flash key) for referring back during a call

Number keys for entering phone numbers, e.g. “9” or letters “X”

(Vanity dialling) and comprehensibly by pictograms.

t

ª k

®

*

#

Make call

Replace handset

Conference

Room monitoring by telephone

Asterisk key for starting certain functions (

*

procedures)

Hash key for internal dialling for spontaneous line seizure, terminating an input

I

The LEDs of the AC 14 WebPhonie

Green LED – The function LED

- lights steadily when the telecommunications system is in operation

- flashes slowly when a diversion to an external subscriber is set up through the telecommunications in the ISDN exchange.

- Flashes rapidly when an entry is available in the telecommunication system’s call list (this indication has priority over a diversion)

Red LED – The busy LED

- flashes slowly when a line (a B-channel) is busy

- lights steadily when both lines (both Bchannels) are busy

Introduction I - 5

I - 6 Introduction

Set up

Scope of delivery

- 1 ISDN telecommunications system

- 2 plugs and screws

- 2 screw terminals 4-pole

- 1 ISDN connecting cable

- 1 PC connecting cable

- 1 230 V power pack

- 1 operating manual

- 1 CD-ROM with TK-Suite

Red:

Green: busy

Function

LED

LED

Connection panel

Connection for analog terminals

S0

: ISDN access

Power

: Connection for power pack

USB connection

PC interface RS 232C

Fig. 1: Connections of the telecommunications system

Choosing the location

The telecommunications system is suitable for operation on a desk top or for wall mounting.

Only install the telecommunications system in a dry room where there is no risk of explosions.

- Ambient temperature: 5°C to 40°C

- Humidity: max. 70 % (no condensation)

It may

not

be installed:

- in the vicinity of air conditioning systems, heaters

- where it may exposed to direct sunlight

- in the vicinity of equipment with illegal interference radiation

- in an excessively dusty environment

- in places where it may be splashed by liquids

S

Set up S - 1

230 V mains power supply

The telecommunication system does not work when the 230 V mains voltage fails.

Only use the power pack model no.: TST

53328 provided.

Connectable terminals

You can connect four analog terminals to the telecommunications system. You can connect all analog terminals which you can operate on the public telecommunications network.

Possible analog terminal types are:

- Telephones (a/b telephones)

- Fax machines group 3

- Answering machines

- Modems (up to 56600 bps, transmission can be reduced to 33600 bps if necessary by transmission paths and lines)

On analog telephones which display the caller number the TK-system shows the number (CLIP function) provided this is transmitted by the caller.

For optimum use of all functions, the terminals should set to dual-tone multi-frequency dialling

(DTMF) and have a flash, * and # key. The telecommunication system detects a flash time of

50 – 600 ms in its as-delivered state.

You can also connect terminals with pulse dialling

(PD). The telecommunications system automatically recognises the dialling method. Dial a number greater than 1 on a terminal with PD after connection.

Please see the telephone documentation for switching the dialling method and setting the flash time of the telephones.

Connection 1

Terminal11

Connection 2

Terminal12

Connection 3

Terminal13

Connection 4

Terminal14

Fig. 2: Connection for terminals

Notes on the ISDN access (S0)

The telecommunications system is designed for connecting to an ISDN basic access (multiequipment access).

You can also operate other ISDN terminals at this access, e.g. your PC with ISDN card, an ISDN telephone and more.

S - 2

Set up

The multi-equipment access may be designed as an ISDN bus which is connected to the NTBA.

Up to 12 ISDN sockets (IAE or UAE) may belong to this bus. You can connect up to seven other ISDN terminals to the ISDN bus in addition to your ISDN telecommunications system.

Wall mounting

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points

(gas, water pipes, electric cables or similar).

- Drill the two holes.

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points

(gas, water pipes, electric cables or similar).

- Drill the two holes.

- Hammer in the plugs flush with the wall.

- Screw in the two screws leaving the head protruding by about 4 mm.

- Hang the telecommunications system on the screws and pull it down on the wall until it snaps into place.

S

Ready to start in seconds

- Plug the Western plug of the power pack into the socket marked "Power" until it snaps in audibly

- Plug one of the Western plugs of the ISDN connecting cable into the socket marked "S0" until it snaps in audibly

- Plug the other Western plug of the ISDN connecting cable into the NTBA (NT) or an installed ISDN socket

- Plug the Western plugs of your terminal into the Western sockets of the telecommunications system

In the

as-delivered state

, the connections 1 and 2 are set to telephone, connection 3 to answering machine and connection 4 to combiport, e.g. for fax.

- Plug the power pack into a 230 V socket. The green LED lights up.

- You can now use the phone. After lifting the handset you will hear the external dialling tone and can call any external subscriber.

- The internal phone numbers 11, 12 and 13 are called when one of your phone numbers (MSN) is called.

To enter your multiple subscriber numbers

(MSN’s), change the ringing assignment and set other functions, please read the chapter

"Programming".

Quick entry of multiple subscriber numbers

You can enter multiple subscriber numbers

(MSN’s) under which you can be reached in the telecommunications system uncomplicatedly and quickly. Enter the MSN with this function at every connection and the corresponding terminal is entered in the ringing assignment for this MSN.

Start programming mode: h

*PRO

PRO

Example: Enter your phone number (345678) at connections 1, 2 and 3. At connection 4 the number of your fax (345677). Callers then reach your telephones and answering machine when they call 345678. The fax is reached under 345677.

See the “Programming Instructions” for further information.

(system -PIN) q

ª h * M S N S M z # q

Lift handset

MSN

s

M

SN-

ID

Exit programming mode: h

*END q

ª

END

Set up

Enter multiple subscriber number (MSN)

ª

Acknowledgement tone

Replace handset

S - 3

Connecting terminals to separate TAE sockets

If you want to connect your terminals to separate

Western sockets, you will find the connection panel for the plug-in terminals underneath the blue cover.

Unplug the power pack from the 230 V mains socket before removing the cover from and working on the connection panel. Replace the cover before plugging the power pack back into the mains socket.

Terminal 3

Terminal 4

To open the connection panel, reach underneath the blue cover on the connection side of the telecommunications system and pull the cover down sharply.

The assignment of the terminal connections is displayed on the connection panel.

Fig. 3: Pulling off the cover

To ensure perfect functioning of the telecommunications system and the connected terminals, you should connect the terminals either to the Western sockets or the plug-in terminals! This means that if a terminal is connected directly via a Western socket, e.g.

connection 1, no second device should be connected via the terminals at the same terminal connection, e.g. La1/Lb1.

La3

Lb3

La4

Lb4

La1

Lb1

La2

Lb2

Terminal 1

Terminal 2

Fig. 4: Open connection panel

The connections La and Lb of the plug-in terminals are connected with connections 1 and 2 of the separate Western sockets.

You can use commercially available telephone lines for the connection.

We recommend: telephone lines J-Y (St) Y

Length between telecommunications system and sockets: max. 800 metres at 0.6 mm wire diameter.

To close the connection panel, place the cover flat on the guides. Push the cover up sharply until it snaps audibly into place.

USB interface (Universal Serial Bus)

You can connect a PC with USB interface to the

USB interface of the TK system. The TK system connects the PC easily and quickly with the ISDN.

It is not necessary to install an ISDN card in the

PC.

Via the USB interface you can configure the TK system with the PC, read off call data and TK-

Phone and use the TAPI interface. You will also have a high-performance universal communications programme available to you through the communication software.

In chapter C "Communication through PC" you find out how to connect the PC to the TK system via USB interface and how to install the communication software.

PC interface

The PC interface of the telecommunications system is a serial RS 232C interface. Here you can connect:

- a PC, for configuring the telecommunications system, for call data evaluation and computeraided telephony (CTI). The PC connecting cable is contained in the scope of delivery.

S - 4

Set up

Telephoning

With your telecommunications system you can make free calls between the connected terminals and external calls to any external subscribers.

Telephoning externally

For an external call, the telecommunications system seizes one of the two B-channels (lines) of the ISDN access.

In the as-delivered state, the external seizure

"spontaneous with internal" is set for every connection.

This means that you immediately hear the external dialling tone when you Lift handset. You can dial the desired phone number immediately.

Telephoning internally

You can reach the internal subscribers of your telecommunications system with the internal phone numbers 11 (connection 1), 12 (connection

2), 13 (connection 3) and 14 (connection 4).

With the "external seizure spontaneous with internal" you can reach the internal subscribers by pre-dialling

#

.

Telephoning – “External seizure spontaneous with internal” (as-delivered state)

Call externally

h q z q t ª

Lift the handset

External dialling tone

Enter external phone number

Ringing tone, subscriber is called

Subscriber answers, conversation

End call, replace handset

The spontaneous external seizure (seize outside line) is only possible directly after lifting the handset. If you want to call an external subscriber in refer back mode, you have to seize an outside line (B-channel) with "

0

".

also transmitted to a called ISDN subscriber providing transmission of your phone number is released.

How to account the connection costs under another MSN is described in “External seizure with specific MSN”.

Transmitting your phone number

- Bei der

Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN

Combi-device connection:

A terminal at a connection set as a combi-device (connection 4 in exchange. The connection costs are saved there the as-delivered state) sends the Telephone service.

under this phone number. This phone number is

Call

h q # q z q t

internally

Lift the handset

External dialling tone

Press the hash key

Internal dialling tone

Enter the internal phone no.

Ringing tone, subscriber is called

Subscriber answers, hold conversation

O

Switching the external seizure

You can swith off "External seizure spontaneous with internal" and must then select

0

for external connection.

h * E X T

A

Off

E

On

Lift handset

EXT

ernal seizure spontaneous with internal

Selection q

Acknowledgement tone

Operation

ª

Replace handset

O - 1

A further variation of the external seizure can only be set with the PC configurator.

With the

“External seizure spontaneous”, the telecommunications system seizes a B-channel as soon as the handset is lifted. Internal calls and

* procedures are not possible. It is suitable for terminals which only operate external connections, e.g. fax or modem.

Telephoning- "External seizure spontaneous with internal" off

h q 0 q z q

Telephoning externally

Lift handset

Internal dialling tone

External seizure with

"0"

External dialling tone

External seizure at combi-device connection

-

After dialling the code "

10

" at the combi-device connection (instead of "

0

") the telecommunications system also seizes a line. However, it identifies the connection with the Fax service. When seizing with "

0

", the identification is Telephony service.

Enter external phone no.

Ringing tone, subscriber is called t

Subscriber answers, hold conversation number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.

Transmitting your phone number

- Bei der

Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber

Telephoning internally

h q z q

Lift handset

Internal dialling tone

Enter internal phone number

How to account the connection costs under another MSN is described in “External seizure with specific MSN”.

Ringing tone, subscriber is called t

Subscriber answers, hold conversation

ª

End conversation, replace handset

External seizure with specific MSN

When you have switched off “external seizure spontaneous with internal”, you can select a specific MSN different to the one assigned when dialling externally. This separates the charges, for example for private and business calls h * M S N M z # z t

Lift handset

Seize

MSN M

SN

ID

Enter

MSN

Terminate input

Enter external phone no.

Hold conversation

Reserving a line

If you hear the busy tone after external seizure

(e.g. with "0") both lines (B-channels) are busy.

The red LED lights up. Reserve a line. As soon as a line is free, the telecommunications system calls you. After lifting the handset you hear the external dialling tone and can enter the external phone number.

h 0 q r * R E S q ª

Lift handset

External seizure, e.g.

"0", busy tone, no line free

RES

erve a line Acknowledgement tone

Replace handset

O - 2 Operation

Notes

External authorisation (Authorisation)

-

If you hear the error tone instead of the external dialling tone when seizing an external line, your telephone is not authorised to dial an external phone number.

Barred range

- If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the external phone numbers in the barred range. You hear the error tone.

Call internally -

possible on telephones with spontaneous external seizure which have no

# key (hash) or do not support it.

DTMF post-dialling

is possible for all existing connections and during a three-party conference.

You can post-dial numbers and letters (

1

...

0

,

* and

#

).

Reserved line

- The telecommunications system calls you for 60 seconds when the reserved line is free. The reservation is cancelled after 1 minute if no connection is made in the meantime.

On telephones without a

*

key (asterisk key) or which do not support it, you have to press the number

99

instead of the

*

key.

Answering calls

You can distinguish internal from external calls by different ringing rhythms on your telephone providing your terminal supports different ringing rhythms.

You are connected with the caller when your telephone rings and you Lift handset.

Knocking

- You receive a call while you are speaking. The call knocks. You hear the internal knocking tone once (internal call) or the external knocking tones several times (external call). You can answer the call and switch back and forth between the two calls (brokerage).

You can reject the external knocking call. If you reject it, the caller hears the busy tone if only your telephone is being called. If several telephones are being called (see call allocation) only the party with a call waiting will be disconnected.

O

You are called

a h

Your telephone rings Lift handset

t

Hold conversation

The knocking tone sounds - accept call (1

st

option)

t q ª a

You are holding a conversation and hear the external or internal knocking tone

Replace the handset

Automatic call from knocking party

The knocking tone sounds - accept call (2

nd

option)

t q r 0

You are holding a conversation and hear the external or internal knocking tone

Refer back, call is held

Pick up the external call h

Lift handset t

Hold conversation t

Hold conversation

Operation O - 3

Reject external knocking

t q r * A B W t

You are holding a conversation and hear the external knocking tones

Refer back, call is held

Reject the knocking call

Continue speaking

Notes

Both parties hear the knocking tone. You hear the error tone when picking up a knocking call

- if the other party is the desired one in the case of internal knocking

- if both lines are busy in the case of external knocking. You have to end the first conversation before you can speak to the knocking party

(Replace handset or hold the first call with refer back).

You can prevent knocking by activating the knocking prevention function.

Knocking prevention

If you do not want internal or external subscribers to knock, activate the knocking prevention for your h * A N K

A

On

E

Off

Lift handset

Knocking prevention

Selection q telephone.

As-delivered state

: knocking prevention off.

ª

Acknowledgement tone

Replace handset

O - 4 Operation

Transferring a call

You can transfer an external call to another internal subscriber or external subscriber. Two kinds of internal transfer are possible.

Internal transfer with announcement

You call the internal subscriber in refer back, announce the call and Replace handset. You have then transferred the call.

Transfer internally without announcement

You call the internal subscriber in refer back and

Internal transfer with announcement

t r z

Hold external conversation

Refer back, external call held

Enter internal phone no.

Replace handset without speaking to the internal subscriber. The internal subscriber receives a call. He is connected with the caller when he lifts his handset.

In the case of

external transfer

, only transfer with announcement is possible. You call the external subscriber in refer back and announce the other external call. You transfer the call by dialling the code.

t

Announce external call

ª

Transfer external call

Internal transfer without announcement

t r z

Hold external conversation

Refer back, external call is held

Enter internal phone no.

ª

Transfer external call

O

External transfer

t

Holding 1st external conversation r r 0 z

Refer back, 1st external call is held

Seize line Enter external phone no.

* U E B ª

Refer back, 2nd external call is held

Transfer external call

Replace handset t

Hold 2nd external conversation p

Notes

You must always seize the line with "

0

" for

external transfer.

Even when “External seizure spontaneous with internal” is switched on in the telephone.

You bear the costs of the externally transferred call.

Internal transfer with announcement

If the internal subscriber does not answer or is busy you are re-connected with the external subscriber after r0

. You can transfer him to another internal subscriber if necessary.

During refer back, the held external subscriber hears a melody when “Music on Hold” (MoH) is switched on internally or piped in externally.

After an

internal transfer without announcement you are called back

after 45 seconds if the internal subscriber has not answered the transferred call within this time.

You are recalled immediately when the internal subscriber is busy.

If you answer the callback you will be reconnected with the external caller. If not, the call is disconnected after 60 seconds.

Operation O - 5

Automatic dialling - Connect without dialling

You can switch on the “Automatic Dialling” on your telephone for emergencies.

If you Lift handset and do not press any key, the telecommunications system automatically dials a stored external phone number after 10 seconds.

Before this, you can dial any phone number normally. Automatic dialling is not activated.

As-delivered state:

Automatic dialling off

Switching automatic dialling on/off

h * A U T

A

E

Off

On

Lift handset

AUT

omatic

dialling

Selection q ª

Acknowledgement tone

Replace handset

Automatic dialling - Entering/deleting a phone number

Start programming mode: h

*PRO

(system -PIN) q

ª h * A U T

P R O

E

L

Enter

Delete

E z #

External phone no.

(destination) Max. 24 digits q ª

Replace handset Lift

AUT

omatic dialling

Selection External ID Acknowledgehandset ment tone

Continue programming or exit programming mode: h

*END q

ª

E N D

Notes

Check the automatic dialling after programming the external phone numbers. Switch on the automatic dialling, Lift handset, wait for dialling of the external phone number and check that the connection is correct.

If the called subscriber is busy, the telecommunications system tries to dial the external phone number again every 10 seconds.

After 12 attempts it automatically aborts automatic dialling.

If you hear the error tone when switching on

“Automatic dialling”, no phone number is programmed.

If “Automatic dialling” is switched on, you hear the special dialling tone after lifting the handset.

O - 6 Operation