Transmitting the phone number . AGFEO AC 14 WebPhonie
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AGFEO AC 14 WebPhonie is a powerful and versatile telecommunications system that offers a wide range of features and capabilities. With its ISDN TK-System, you can enjoy crystal-clear voice calls, lightning-fast internet connectivity, and much more. The AC 14 WebPhonie is also incredibly easy to use, with a user-friendly interface and intuitive controls. Whether you're a small business owner, a home office worker, or just someone who wants to stay connected, the AC 14 WebPhonie is the perfect solution for all your communication needs.
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Telephoning
With your telecommunications system you can make free calls between the connected terminals and external calls to any external subscribers.
Telephoning externally
For an external call, the telecommunications system seizes one of the two B-channels (lines) of the ISDN access.
In the as-delivered state, the external seizure
"spontaneous with internal" is set for every connection.
This means that you immediately hear the external dialling tone when you Lift handset. You can dial the desired phone number immediately.
Telephoning internally
You can reach the internal subscribers of your telecommunications system with the internal phone numbers 11 (connection 1), 12 (connection
2), 13 (connection 3) and 14 (connection 4).
With the "external seizure spontaneous with internal" you can reach the internal subscribers by pre-dialling
#
.
Telephoning – “External seizure spontaneous with internal” (as-delivered state)
Call externally
h q z q t ª
Lift the handset
External dialling tone
Enter external phone number
Ringing tone, subscriber is called
Subscriber answers, conversation
End call, replace handset
The spontaneous external seizure (seize outside line) is only possible directly after lifting the handset. If you want to call an external subscriber in refer back mode, you have to seize an outside line (B-channel) with "
0
".
also transmitted to a called ISDN subscriber providing transmission of your phone number is released.
How to account the connection costs under another MSN is described in “External seizure with specific MSN”.
Transmitting your phone number
- Bei der
Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN
Combi-device connection:
A terminal at a connection set as a combi-device (connection 4 in exchange. The connection costs are saved there the as-delivered state) sends the Telephone service.
under this phone number. This phone number is
Call
h q # q z q t
internally
Lift the handset
External dialling tone
Press the hash key
Internal dialling tone
Enter the internal phone no.
Ringing tone, subscriber is called
Subscriber answers, hold conversation
O
Switching the external seizure
You can swith off "External seizure spontaneous with internal" and must then select
0
for external connection.
h * E X T
A
Off
E
On
Lift handset
EXT
ernal seizure spontaneous with internal
Selection q
Acknowledgement tone
Operation
ª
Replace handset
O - 1
A further variation of the external seizure can only be set with the PC configurator.
With the
“External seizure spontaneous”, the telecommunications system seizes a B-channel as soon as the handset is lifted. Internal calls and
* procedures are not possible. It is suitable for terminals which only operate external connections, e.g. fax or modem.
Telephoning- "External seizure spontaneous with internal" off
h q 0 q z q
Telephoning externally
Lift handset
Internal dialling tone
External seizure with
"0"
External dialling tone
External seizure at combi-device connection
-
After dialling the code "
10
" at the combi-device connection (instead of "
0
") the telecommunications system also seizes a line. However, it identifies the connection with the Fax service. When seizing with "
0
", the identification is Telephony service.
Enter external phone no.
Ringing tone, subscriber is called t
Subscriber answers, hold conversation number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.
Transmitting your phone number
- Bei der
Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber
Telephoning internally
h q z q
Lift handset
Internal dialling tone
Enter internal phone number
How to account the connection costs under another MSN is described in “External seizure with specific MSN”.
Ringing tone, subscriber is called t
Subscriber answers, hold conversation
ª
End conversation, replace handset
External seizure with specific MSN
When you have switched off “external seizure spontaneous with internal”, you can select a specific MSN different to the one assigned when dialling externally. This separates the charges, for example for private and business calls h * M S N M z # z t
Lift handset
Seize
MSN M
SN
ID
Enter
MSN
Terminate input
Enter external phone no.
Hold conversation
Reserving a line
If you hear the busy tone after external seizure
(e.g. with "0") both lines (B-channels) are busy.
The red LED lights up. Reserve a line. As soon as a line is free, the telecommunications system calls you. After lifting the handset you hear the external dialling tone and can enter the external phone number.
h 0 q r * R E S q ª
Lift handset
External seizure, e.g.
"0", busy tone, no line free
RES
erve a line Acknowledgement tone
Replace handset
O - 2 Operation
Notes
External authorisation (Authorisation)
-
If you hear the error tone instead of the external dialling tone when seizing an external line, your telephone is not authorised to dial an external phone number.
Barred range
- If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the external phone numbers in the barred range. You hear the error tone.
Call internally -
possible on telephones with spontaneous external seizure which have no
# key (hash) or do not support it.
DTMF post-dialling
is possible for all existing connections and during a three-party conference.
You can post-dial numbers and letters (
1
...
0
,
* and
#
).
Reserved line
- The telecommunications system calls you for 60 seconds when the reserved line is free. The reservation is cancelled after 1 minute if no connection is made in the meantime.
On telephones without a
*
key (asterisk key) or which do not support it, you have to press the number
99
instead of the
*
key.
Answering calls
You can distinguish internal from external calls by different ringing rhythms on your telephone providing your terminal supports different ringing rhythms.
You are connected with the caller when your telephone rings and you Lift handset.
Knocking
- You receive a call while you are speaking. The call knocks. You hear the internal knocking tone once (internal call) or the external knocking tones several times (external call). You can answer the call and switch back and forth between the two calls (brokerage).
You can reject the external knocking call. If you reject it, the caller hears the busy tone if only your telephone is being called. If several telephones are being called (see call allocation) only the party with a call waiting will be disconnected.
O
You are called
a h
Your telephone rings Lift handset
t
Hold conversation
The knocking tone sounds - accept call (1
st
option)
t q ª a
You are holding a conversation and hear the external or internal knocking tone
Replace the handset
Automatic call from knocking party
The knocking tone sounds - accept call (2
nd
option)
t q r 0
You are holding a conversation and hear the external or internal knocking tone
Refer back, call is held
Pick up the external call h
Lift handset t
Hold conversation t
Hold conversation
Operation O - 3
Reject external knocking
t q r * A B W t
You are holding a conversation and hear the external knocking tones
Refer back, call is held
Reject the knocking call
Continue speaking
Notes
Both parties hear the knocking tone. You hear the error tone when picking up a knocking call
- if the other party is the desired one in the case of internal knocking
- if both lines are busy in the case of external knocking. You have to end the first conversation before you can speak to the knocking party
(Replace handset or hold the first call with refer back).
You can prevent knocking by activating the knocking prevention function.
Knocking prevention
If you do not want internal or external subscribers to knock, activate the knocking prevention for your h * A N K
A
On
E
Off
Lift handset
Knocking prevention
Selection q telephone.
As-delivered state
: knocking prevention off.
ª
Acknowledgement tone
Replace handset
O - 4 Operation
Transferring a call
You can transfer an external call to another internal subscriber or external subscriber. Two kinds of internal transfer are possible.
Internal transfer with announcement
You call the internal subscriber in refer back, announce the call and Replace handset. You have then transferred the call.
Transfer internally without announcement
You call the internal subscriber in refer back and
Internal transfer with announcement
t r z
Hold external conversation
Refer back, external call held
Enter internal phone no.
Replace handset without speaking to the internal subscriber. The internal subscriber receives a call. He is connected with the caller when he lifts his handset.
In the case of
external transfer
, only transfer with announcement is possible. You call the external subscriber in refer back and announce the other external call. You transfer the call by dialling the code.
t
Announce external call
ª
Transfer external call
Internal transfer without announcement
t r z
Hold external conversation
Refer back, external call is held
Enter internal phone no.
ª
Transfer external call
O
External transfer
t
Holding 1st external conversation r r 0 z
Refer back, 1st external call is held
Seize line Enter external phone no.
* U E B ª
Refer back, 2nd external call is held
Transfer external call
Replace handset t
Hold 2nd external conversation p
Notes
You must always seize the line with "
0
" for
external transfer.
Even when “External seizure spontaneous with internal” is switched on in the telephone.
You bear the costs of the externally transferred call.
Internal transfer with announcement
If the internal subscriber does not answer or is busy you are re-connected with the external subscriber after r0
. You can transfer him to another internal subscriber if necessary.
During refer back, the held external subscriber hears a melody when “Music on Hold” (MoH) is switched on internally or piped in externally.
After an
internal transfer without announcement you are called back
after 45 seconds if the internal subscriber has not answered the transferred call within this time.
You are recalled immediately when the internal subscriber is busy.
If you answer the callback you will be reconnected with the external caller. If not, the call is disconnected after 60 seconds.
Operation O - 5
Automatic dialling - Connect without dialling
You can switch on the “Automatic Dialling” on your telephone for emergencies.
If you Lift handset and do not press any key, the telecommunications system automatically dials a stored external phone number after 10 seconds.
Before this, you can dial any phone number normally. Automatic dialling is not activated.
As-delivered state:
Automatic dialling off
Switching automatic dialling on/off
h * A U T
A
E
Off
On
Lift handset
AUT
omatic
dialling
Selection q ª
Acknowledgement tone
Replace handset
Automatic dialling - Entering/deleting a phone number
Start programming mode: h
*PRO
(system -PIN) q
ª h * A U T
P R O
E
L
Enter
Delete
E z #
External phone no.
(destination) Max. 24 digits q ª
Replace handset Lift
AUT
omatic dialling
Selection External ID Acknowledgehandset ment tone
Continue programming or exit programming mode: h
*END q
ª
E N D
Notes
Check the automatic dialling after programming the external phone numbers. Switch on the automatic dialling, Lift handset, wait for dialling of the external phone number and check that the connection is correct.
If the called subscriber is busy, the telecommunications system tries to dial the external phone number again every 10 seconds.
After 12 attempts it automatically aborts automatic dialling.
If you hear the error tone when switching on
“Automatic dialling”, no phone number is programmed.
If “Automatic dialling” is switched on, you hear the special dialling tone after lifting the handset.
O - 6 Operation
Busy on Busy
A caller receives no busy tone as long as one of the two B-channels of your ISDN access is free.
You hear the knocking tone during the current conversation or other telephones ring. The “Busy on Busy” function prevents this. The caller hears the busy tone if a subscriber of the ringing assignment is busy.
He then knows that you are in but are telephoning at the moment.
"Busy on Busy" can be switched on or off for every multiple subscriber number (MSN) of your telecommunications system.
As-delivered state:
off for all MSN’s h * B U S
A
E
On
Off
Lift handset
BUS
y on Busy
Selection
M
A z
Enter MSN for which
Busy on Busy is to be switched on/off
All MSNs
Selection:
Busy on Busy on/off
For single MSN
For All MSNs of your telecommunications system
Acknowledgement tone
Replace handset
Notes
An ISDN terminal connected parallel to the multiequipment access and to which the same multiple subscriber number (MSN) as the telecommunications system is assigned, is always called irrespectively of whether “Busy on Busy” is switched on or off for this MSN in the telecommunications system. The caller hears the ringing tone.
O
Tracing – Identifying malicious callers
The “Malicious call tracing” feature can only be used by special order from your network provider providing he offers this service.
The ISDN exchange saves the caller’s number, your phone number, the date and time of the call.
You can have the caller identified during a call or after the caller replaced the receiver, but before you replaced it.
t r * F A N q
Holding external conversation
Refer back Trace Acknowledgement tone
ª
Replace handset
Notes
You can continue the conversation after r*FAN
.
Until you continue or terminate the conversation with the caller, the caller hears a melody if “Music on Hold” (MoH) is switched on or piped in externally in the telecommunications system.
You hear the error tone:
- if it is not possible to trace malicious callers
- if the caller can no longer be identified by the exchange
Operation O - 7
Remote control (switch box)
Some functions of the telecommunications system can be controlled remotely by making a telephone call en route.
The following functions can be controlled remotely:
- release the telecommunications system for remote maintenance and configuration of your telecommunications system
- fix a cost limit for an internal subscriber of the telecommunications system
- switch night service on/off
- switch timer on/off
- switch diversions on/off
- switch internal transfer on/off
- room monitoring
Operating steps for remote control:
- call the switch box of your telecommunications system with the multiple subscriber number
(MSN) of the switch box.
- After 2 or 3 rings you will hear the internal music on hold (MoH) of your telecommunications system for 5 seconds.
- Wait until the music finishes.
- Enter the box PIN of the switch box as DTMF characters with a DTMF transmitter or DTMF telephone within 15 seconds otherwise the telecommunications system will disconnect the call. If you enter the correct box PIN you will hear the internal music on hold for another
5 seconds.
- Wait until the music finishes.
- You have prepared for remote control with the switch box. Now enter the
*
procedure of the desired function from an internal telephone of your telecommunications system.
h
Lift handset z
Enter the multiple subscriber number of the switch box q q
Ringing tone 2 to
3 rings
Wait 5s internal music on hold
(MoH) z
Enter the box PIN of the switch box within 15 s as DTMF characters q p
Wait 5 s MoH if box PIN is correct
*
-
Enter procedure of the desired function.
Example:
Night service
Night service
A
E
Off
On
M
A z
All
Enter desired
MSN
MSNs
#
Selection Selection:
Night service on/off
For single MSN
For
A
ll MSNs of your telecommunications system
Acknowledgement tone
Replace handset
Notes
The entered function becomes active with the acknowledgement tone at the end of the procedure. You can enter the next
*
procedure if necessary. You break your connection to the switch box by replacing the handset.
The telecommunication breaks the connection every time the wrong box PIN is entered. After three wrong attempts, the switch box is locked for
30 minutes.
O - 8 Operation
Your switch box – Saver number
For mobiles without contractual conditions it is normal to have graduated call charges with one particularly cheap call number. You can have this number as a Saver number in your TK system. To do so indicate the MSN which you have allocated to your switchbox as the cheapest number.
When you call your saver number from your mobile you can onward dial your TK system via the phone book. The TK system will connect you via the 2.B channel (line) at the cheapest fixed network tariff.
It is an advantage if you have stored your mobile number in your TK system memory. If the switchbox identifies your mobile number when you call you can use the phone book in your TK system and be connected immediately after the acknowledgement tone.
If your mobile number is not in the memory you must select access to the switchbox as described under ”remote control (switchbox)”.
Once you have obtained internal access to the TK system via the switchbox you can use any remotecontrol function using the appropriate
* procedure.
Enter/delete mobile number
Start programming mode: h
*PRO h * H A N
PRO
E
E
nter
L
Delete
Lift handset
Mobilnumber Selection
(system -PIN)
E z q
#
ª
E
nter external code and number q
Continue programming or end programming mode: h
*END q
ª
END
ª
Acknowledgement tone
Replace handset
Callthrough one the move
h z q * T E L
Kz
Short dial index
Vz
V
anity q
Lift handset
Enter switchbox call number
(Your saver number)
Acknowledgement tone from
Phonebook
TK system when mobile number is identified
Enter short dial number 000 to 199 or
V
anity (names)
Long tone when name has been clearly identified.
The number is automatically dialled after 4 seconds or immediately after
#
.
Notes
If you hear the engaged tone instead of the dialling tone either the subscriber or the 2.Bchannel (line) is engaged. After approx. 10 qt
FDialling tone, subscriber is called, subscriber lifts handset.
Talk.
seconds the engaged tone ceases and you can redial an entry in the phone book from
*TEL
.
O
Operation O - 9
Follow me (Diversion from)
You can divert all calls for other telephones which may not be manned to your own telephone.
You can still telephone normally with the diverted telephone. On lifting the handset, the special dialling tone reminds you that the follow me function is activated.
h * F O L
A
Off
E
On
Lift handset
FOL
low me
Selection
I z q ª
Notes
- Calls can only be diverted once. Calls diverted to your are signaled on your telephone even if you have switched on a ‘Diversion to’ on your telephone.
I
nternal
ID
Enter internal phone no.
from which you want to divert calls
Acknowledgement tone
Replace handset
- Callback calls are not diverted.
- A “Follow me” from a telephone with activated do not disturb to your telephone is possible.
Picking up calls
Another telephone rings. You can pick up the call on your telephone.
If the answering machine has answered an external call, you can pick up the external call on your telephone.
Picking up an external call
a h
External call on another telephone
Lift your handset
* H O E t
Pick up an external call
Hold conversation
Notes
Shortcut - instead of
*HOE
(Pick up an external call) you can choose the shortcut
*1
(see "Programming shortcuts").
Picking up an internal call
a
Internal call on another telephone h
Lift your handset
* H O I I z
Pick up an internal call t
Enter the internal phone no. of the other telephone
Hold conversation
O - 10 Operation
Picking up a call from the answering machine
t h # z t
Answering machine has answered the external call
Lift your handset Enter the internal phone number of the answering machine
Notes
In order to be able to pick up a call from the answering machine, the terminal connection must
Hold external conversation be programmed as an answering machine.
Conference
In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.
As a conference party you can:
- hold a three-party conference with internal subscribers
- hold a three-party conference with an external subscriber or an internal subscriber or
- hold a three-party conference with two external subscribers. In this case both lines are busy.
O
Internal three-party conference
t r z t r * K O N q k
You are holding an internal conversation
Refer back, enter internal phone number
Refer back call
Refer back
Conference Acknowledgement tone
Conference with three parties
Internal/external three-party conference
t r 0 z t r * K O N q k
Conference You are holding an internal conversation or external conversation
Refer back, enter "0" and external phone number or internal phone number
Refer back call
Refer back
Acknowledgement tone
Conference with two internal and one external parties
Notes
An external call is signalled to the conference by the external knocking tone if the called party is in a conference.
The conference leader can pick up the external call with r*HOE
if a line (B-channel) is free.
The conference leader is no longer in the conference during the external call. He can switch back into the conference with rr
providing he has not hung up.
If a subscriber hangs up he leaves the conference.
He can only be called by the conference leader in
HOLD and be recalled to the conference by the conference leader with r*KON
.
The conference ends when the conference leader replaces his handset.
Operation O - 11
Least Cost Routing (LCR) Cost optimised telephoning
You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).
You can define which network provider is the cheapest for your needs for eight local code areas
(tariff areas) for the respective time of day and day of the week. If you have switched on the Least
Cost Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in front of its dialled external phone h * L C R
A
E
Off
On
Lift handset
LCR
Selection number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).
You can switch the Least Cost Routing on and off on your telephone.
As-delivered state:
LCR off q ª
Acknowledgement tone
Replace handset
Notes
You can decide which network provider is to be used for an external call even though the LCR is switched on:
You will find a free update in Internet under www.billiger-telefonieren.de
- Just dial the network code of the desired provider in front of the local network code, e.g.
01033.
Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)
Night service
It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.
Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.
internal or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter
“Remote Control (Switch Box”. The day service is on when the night service is switched off.
You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any
Lift handset
Night service
As-delivered state:
For all MSN’s - night circuit off.
A
E
Off
On
M
A z
Enter desired
#
Selection Selection:
Night service on/off
Ackn.
tone
Replace handset
O - 12 Operation
Parking an external call
There are two ways of parking an external call:
- Parking in the telephone system. The line (Bchannel) remains busy during parking.
- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.
Parking in the telephone system
You can temporarily interrupt an external call and park it in the telephone system because for example
- you have to leave your desk for a moment,
- you want to continue the conversation from another telephone in the telephone system
Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.
If the parked external call is not recovered within
4 minutes, you will receive a recall.
The parked external call causes connection costs.
Parking an external call in the telephone system
t r * P A R q
Acknowledgement tone
You are holding an external conversation
Refer back
PAR
k
Recovering an external call (unparking)
h * P A R t
Lift handset
PAR
k
The call is unparked, continue external call
ª
Replace handset. The call is parked.
O
Parking (replugging on the bus) in the ISDN exchange
You can temporarily interrupt an external call and park it in the ISDN exchange because for example
- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)
- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.
The line (B-channel) becomes free when the call is parked in the exchange.
You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.
Since several calls may be parked at your ISDN access, you have to identify every parked call with a "connection ID".
Please see the appropriate operating instructions to find out how to park and unpark a call with an
ISDN telephone.
Parking an external call in the ISDN exchange
t r * I E I Iz q ª for connection ID
Hold external conversation
Refer back
IEI
for
I
SDN park
I
ndex ID
Ackn.
tone
Replace handset
Operation O - 13
Recovering (unparking) an external call
h * I A U I z
Lift handset
IAU
for
I
SDN
u
npark
I
ndex ID
Enter the index (0 to 9) for connection ID t
Hold external conversation
Notes
For ISDN terminals at the external multiequipment access in which a two-digit connection
ID needs to be entered for parking, enter
00
to
09
, e.g.
01
. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g. 01.
If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0
.
If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.
Connection costs are charged for the parked external call.
O - 14 Operation
Room monitoring
Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.
You call the monitoring phone from another internal or external telephone and listen in the room.
En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.
You have to set up room monitoring on the telephone which is to be used for this purpose.
Setting up room monitoring
h * R A U q
Lift handset in the room to be monitored
Activate room monitoring
Acknowledgement tone t
Place the handset next to the monitoring phone
Room monitoring by an internal subscriber
h z ®
Lift handset Enter the internal phone number of the telephone used for monitoring
Listen into the room
Cancelling room monitoring
ª
Replace handset in the monitored room
Notes
You can also use a telephone in the handsfree mode as a monitoring phone.
If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.
Please remember that you can also be heard in the monitored room when you speak.
O
Operation O - 15
Refer back / Brokerage
You can interrupt your telephone conversation and make a refer back call to a second subscriber.
Your first call is placed on hold. Then you switch back to the first call.
A held external caller hears a melody if "Music on
Hold" (MoH) is switched on or piped in externally.
Internal refer back/Brokerage
t r
Hold 1st call Refer back
1st call is held z
With "
0
" to external call or with internal phone no. to internal call
Back to 1st call z t
Enter internal phone number t
Hold refer back call p etc.
Continue 1st call
External refer back/Brokerage
t r 0 z t
Hold 1st call
Refer back
1st call is held z
With "
0
" to external call or with internal phone no. to internal call
Back to 1st call
Enter "0" and external phone number t
Continue 1st call
Hold refer back call p etc.
r
Refer back call and
1st call are held r
Refer back call and
1st call are held p p
Refer back in the room (muting)
You can interrupt your telephone conversation and speak to someone else in the room without the person on the phone being able to hear.
t
Internal or external call r
Connection is placed on hold, you can speak without the person on the phone being able to hear
Notes
You always have to seize the line with "
0
" for external refer back/brokerage even when "spontaneous with internal" external seizure is set on the telephone.
r
Continue telephone call
ª
Replace handset
If you Replace handset during a refer back call:
- transfer a held external call to the internal subscriber with which you had a refer back call
- receive a callback at-once if a call is still on hold.
The connection costs for the external call continue even when the call is on hold.
O - 16 Operation
Callback (Knocking)
The subscriber you want to reach is telephoning or does not answer. To avoid having to call back again and again, you can activate a callback. You then get a callback as soon as he hangs up or ends a call. Your phone rings. You just have to Lift handset and the subscriber is called automatically.
only possible if your network provider supports the ISDN feature.
You will receive an automatic callback as soon as the subscriber is free.
h
Lift handset t z
Dial the subscriber or
ª q r * R U E q p
Busy or ringing tone
Refer back Internal callback /
Callback on busy
Acknowledgement
Subscriber answers, hold conversation
Subscriber does not answer, replace handset.
This activates the callback
O
Notes
Callback -
you can activate several callbacks one after another (from any internal subscriber).
You cannot activate a callback from an internal subscriber
- from which another subscriber is already expecting a callback
- who has switched on do not disturb on his telephone
- whose connection is set to the terminal type answering machine, fax, modem or combi-device.
Callback from an internal subscriber:
- The callback is disconnected after 60 seconds if you do not answer.
- A callback is cancelled if the callback was not connected.
General callback:
You have activated a callback:
- If the do not disturb feature is switched on on your phone, it will be temporarily deactivated.
- If a call diversion is set up on your phone, the callback is not diverted.
In the event of a power failure: Callbacks are cancelled.
You cannot use the "Callback" features on a combi-device (phone/fax).
Callback on busy
- No callback from the desired subscriber is possible when you hear the error tone. The ISDN feature "Callback on busy" is not available in the exchanges for example.
- If you are unavailable for callback, the callback is disconnected after 20 seconds and cancelled.
Repeat the callback if necessary.
- A callback is cancelled when the callback has been connected or is not connected within 45 minutes.
Operation O - 17
Do not disturb
You do not want to be disturbed by calls and the special dialling tone reminds you that the tone switch off the tone call on your phone. You can still make calls as usual. On lifting the handset, call is switched off.
As-delivered state:
Do not disturb off
A
Off (do not disturb off) h * R U H
K
Complete (all calls)
E
I
From IIIIInternal calls only q ª
Lift handset Do not disturb Selection Acknowledgement tone
Replace handset
Lock (dialling lock) – Direct call (baby call)
Lock
- You can protect your phone against unauthorised use by locking it.
When your telephone is locked you can:
- only call internal subscribers with
#
and the internal phone number
- answer all incoming calls and pass them on internally if necessary.
- only dial the stored direct phone number (baby call number) and the stored number for automatic dialling externally. You have to activate the automatic dialling before locking your phone.
Telephone PIN
- You can protect your phone against being unlocked by entering a 4-digit PIN
(Personal Identity Number). If you hear the busy tome when unlocking the phone, you have to enter the PIN after
*SCH
. No PIN is defined
(
as-delivered state
) for your phone if you hear the short acknowledgement tone. If you have forgotten your PIN, you will have to contact your dealer. Only he can reset the PIN.
Direct call (baby call)
- The telephone is locked.
After lifting the handset and pressing any key except
*
and
#
, the stored direct number is dialled automatically. Ideal for children who are not old enough to dial phone numbers.
Lock off / on
h * S C H
(Telephone PIN)
A
Off (unlock)
E
On (lock)
Lift handset
Lock Auswahl q ª
Acknowledgement tone
Replace handset
Entering / resetting the telephone PIN
h * P I N
(Telephone PIN)
E
L
Enter
Reset
Lift handset
PIN
telephone enter the old PIN if necessary
Selection
P z digits (0000 to 9999)
O - 18 Operation q ª
Ackn.
tone
Replace handset
Entering / resetting the direct phone number
Start programming mode: h
*PRO
(system PIN) h * D I R
PRO
E
E
nter
L
Reset
E z q
#
ª
Lift handset
DIR
ect phone number
Selection Enter external phone number (direct phone no.) without “0” (external seizure) and without own local code
Continue programming or exit programming mode: h
*END q
ª
END
q ª
Ackn.
tone
Replace handset
Phonebook - Saving and dialling phone numbers
You can save 200 phone numbers in the phonebook. You can save phone numbers under a certain short dialling index with the connected terminal. It is also possible to save the phone numbers with a name on the PC.
The destinations of the phonebook can be dialled by all subscribers irrespective of their external authorisation.
In addition to external call numbers you can also save
*
procedures in the phonebook. You can then also use all the procedures even on telephones which do not support
*
and
#
.
You can select a phone number from the phonebook with the short dialling index or the name. There is no need to remember the short dialling index if you have the Vanity feature. Just enter the name. As soon as the telecommunications system has clearly identified an entry, you will hear the acknowledgement tone.
Example:
O
Entries in the phonebook Selection with
Adenauer
ADE
AGFEO
Bergmann
AG
BERG
Cerner
CERN
Phonebook - Dialling phone numbers
h * T E L
Kz
Short dialling index
Vz
V
anity q
Lift handset
Phonebook Enter short dialling index 000 to 199 or
Vanity (name)
Ringing tone if name was clearly identified. The destination is dialled after 4 sec or at once after
# q
Ringing tone, subscriber is called t
Subscriber answers, hold conversation
Operation O - 19
Notes
You can post dial further digits after dialling a phonebook destination.
You will hear the error tone (busy tone) if you dial an empty phonebook destination.
If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the phonebook numbers which are in the barred range. You will hear the error tone
Shortcut - instead of
*TELV
(Execution of the telephone book with enter facility by vanity) you can choose
*0
(
As-delivered state
, see
"Programming shortcuts").
.
Phonebook - Saving / cancelling phone numbers
Start programming mode: h
*PRO
PRO
h * T E L
E
E
nter
L
Cancel
ª
K z
Short dialling index 000 to 199
V z
Name q #
Lift handset
Phonebook Selection p
Continue input
Selection:
Enter short dialling index 000 to 199 under which you want to save a phone number.
Enter vanity mark and name, if the name is unequivoval in key
#
to stop it.
E z # q ª
Enter external phone number Finish input Ackn. tone Replace handset seizure) or procedure
Continue programming or exit programming mode: h
*END q
ª
END
Notes
When entering vanity names, you should care for them to be unequivocal. Enter them fully. Enter a blank between family name and christian name by pressing the key
0
.
A name entered by telephone appears in the TK-
Set as a series of numbers, because there is only an unequivocal assignation of letters to numbers.
O - 20 Operation
Timer (timing control with weekly profile)
The telecommunications system provides you with
10 timers. You can use these timers to switch the telecommunications system on or off at certain times and on certain days of the week.
The timers control the following functions:
- day, night service
- call forwarding (internal)
- busy on busy
- priveledge
- lock (dialling lock)
- do not disturb
- diversion – divert call to another phone h * T I M
A
E
Off
On
Lift handset
TIM
er
Selection
The timers can be programmed with the TK-Set program.
You can switch every timer on and off for every telephone
En route, you can switch a timer by dialling the telecommunication system switch box with its specially assigned multiple subscriber number
(MSN). Read chapter "Remote Control (Switch
Box)".
As-delivered state:
all timers off
Iz q
Enter iiiiindex 0 to 9 of the timer you want to switch
Ackn. tone
ª
Replace handset
O
Transmitting your phone number
Your telecommunications system offers you the possibility of suppressing transmission of your phone number (MSN) to your partner.
Two different transmission possibilities are available in ISDN:
- Transmitting the called party’s phone number to the caller
You phone number (MSN) is transmitted to the external ISDN subscriber who calls you
- Transmitting the phone number of the caller to the called party
Your phone number (MSN) is transmitted to the external ISDN subscriber whom you call.
As-delivered state:
Transmission of phone numbers to called party and caller – on.
Transmission of the phone number and its possible suppression are ISDN features and are only possible if your network provider offers them.
Switching transmission of your phone number (MSN) to the caller on/off
h * R Z A
A
E
Off
On q ª
Lift handset
Phone number to caller
Selection Ackn. tone Replace handset
Operation O - 21
Switching transmission of your phone number (MSN) to the called party on/off
h * R Z G
A
E
Off
On q ª
Lift handset
P hone number to called party
Auswahl Ackn. tone Replace handset
Notes
You local code and multiple subscriber number
(MSN) (e.g. 030 87654323) assigned to you by the programming is transmitted at the
multi-equipment access.
You can transmit another MSN for external dialling to separate the costs specifically. To seize the outside line, dial the procedure multiple subscriber number
#
*MSN
external phone
number instead of "0".
Display caller number (CLIP)
See who is calling you: on analog terminals with caller number display (CLIP function) the TK system displays the caller number unless the caller has withheld it. The caller´s name will also be displayed if you have stored the name and telephone number in the TK system´s phone book. Thetime and date will also be shown.
Individual CLIP options must be activated during programming.
You can switch the CLIP function on and off on your handset.
Display - caller number/name (CLIP): switch on/off
Start programming mode: h
*PRO h * C L I
PRO
A
E
Off
On q
Lift handset
CLIP, disply caller number
Selection Ackn. tone
ª
ª
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
O - 22 Operation
Diversion – diverting calls to another telephone
Diversion via the telecommunications system:
The telecommunications system diverts all calls for a fixed internal phone number to another specified destination. A diversion destination may be another internal subscriber or an external subscriber.
The telecommunications system uses both Bchannels (lines) to divert an external call to another external phone number.
Despite the diversion you can still make telephone calls in the usual way. On lifting the handset, the special dialling tone reminds you that the diversion is activated.
Diversion via the ISDN exchange:
The
"ISDN call forwarding"
feature can only be used if your network provider offers it.
The ISDN exchange diverts all calls made to the fixed multiple subscriber number to another external destination which you specify. The Bchannels (lines) of the telecommunications system stay free.
There are three variations for call diversions: permanent, when busy or not answering after 20 seconds.
En route, you can switch a diversion by dialling the switch box of the telecommunications system with its specially assigned multiple subscriber number
(MSN). Read the chapter "Remote Control (Switch
Box).
The green LED of the telecommunications system flashes slowly when an external diversion is switched on.
Programming and activating (switching on) a diversion
h * U M L
S
B
N
Permanent p
N
ot answering (after 20 s)
Continue with:
1) Divert internal phone number or
2) Divert MSN
Lift handset
Diversion
1) Divert internal phone number
through the telecommunications system
I z
Enter variation
E
I
K
V z z z z
External phone number
Internal phone number
Short dialling index
#
Name from phonebook (Vanity) q ª
Enter internal ID and internal phone number which you want to divert
Diversion destination ID for:
IIIIInternal phone number
Short dialling index
V
anity
Ackn.
tone
Replace handset
O
2) Divert MSN
via the ISDN exchange
M z #
E
K z z
External phone number
Short dialling index
V z
#
Name from phonebook (Vanity)
MSN which you want to divert
Diversion destination ID for:
Kennzeichen für
E
xternal phone number
Short dialling index
V
anity q
Wait for ackn.
tone (max. 1 minute)
ª
Replace handset
Operation O - 23
Deactivating a diversion (switching off)
h * D E A
I z
Internal phone number
M z #
Lift handset
DEA
ctivate
(switch off)
Selection
I
nternal phone number or
Enter internal phone number or MSN which you want to deactivate q ª
Wait for ackn. tone
(max. 1 minute)
Replace handset
Activating a diversion (switching on)
h * A K T
I z
Internrufnummer
M z #
Lift handset
Activate
(switch on)
I
nternal phone number or
Enter internal phone number or MSN which you want to activate
ª
Wait for ackn. tone
(max. 1 minute)
Replace handset
Notes
Diversion via the telecommunications system
You can only program a “diversion to” for an internal phone number. When you program a diversion, you delete an existing diversion and replace it with a new one.
Your telephone may be the diversion destination of all other internal subscribers.
Diverted external calls can also be answered at telephones which only usually allow internal traffic.
Calls can only be diverted once. Calls diverted to you are signalled on your telephone even if you have switched on a diversion on your phone.
Callbacks are not diverted.
Diversions to a telephone with the do not disturb function activated are not possible.
You hear the error tone when switching on the diversion if you have selected an empty short dialling destination.
Diversion to an external subscriber
For the external diversion
- a line must be free
- the diverter must have authorisation for the external phone number
You bear the costs for the external diversion.
Diversion via the ISDN exchange
You can only program one diversion per multiple subscriber number (MSN).
If ISDN call forwarding is switched on, you will hear the special dialling tone of the ISDN exchange after seizing the line.
Note that up to one minute may pass between activation, deactivation and acknowledgement tone for forwarded ISDN calls. Do not Replace handset during this time.
O - 24 Operation
Connection costs
Cost menu – Overview:
Your telecommunications system can record the costs of calls if your network operator offers the
ISDN feature “Transfer connection costs at the end of the call” and the providers you use also transmit these.
For technical reasons the data on the telephone bill may differ from the connection cost totals of your telecommunications system. The network operator’s tariff unit counter is always the last instance.
PIN
(Personal Identity Number) – You can protect access to the costs menu by entering a 4-digit cost PIN. If you hear the busy tone when you start the cost menu, you have to enter the cost PIN after
*KOS
. If you hear the short acknowledgement tone, no PIN is defined for the cost menu.
If you forget the cost PIN, you can change it with
TK-Set on the PC or contact your dealer.
Set decimal places
- before entering the factor for a charging unit set the number of decimal places which you wish to be shown. 0 to 3 decimal places are possible.
Factor for a tariff unit
– Use the maximum 4digit
user factor
(e.g. 0,06
E
per unit) to define how much a tariff unit costs for every internal subscriber.
With the maximum 4-digit
basic factor
, set your telecommunications system to the amount (e.g.
0,06
E
per unit) which the network operator charges for one tariff unit.
Limit / Disconnect at limit
– You can define a 7digit cost limit for every internal subscriber. You can also define what is to happen when the cost limit is reached. Can the internal subscriber continue the conversation he has begun but not start a new external call or will the connection be cut off. The subscriber can only make external calls again after clearing his total costs.
Exception: The direct phone number can also be dialled on reaching the limit.
Communication of charge pulses on / off
- On an analog telephone, you can display connection costs if the telephone has a units counter. To display connection costs, you must activate communication of the charge pulses for your telephone on your telephone.
If you have requested the "communication of connection charges during of the connection" feature from your network carrier, your telephone continuously displays the costs during a connection.
Define charge pulses
-The charge pulse the PBX sends to analog telephones may be switched from
16 kHz to 12 kHz.
The analog phones available in Germany usually use the 16 kHz-pulse.
Your PABX can transmit charge pulses to analog telephones only, if your operator provides the
ISDN function "Advice of charge" and your network provider is able to transmit them.
O
As-delivered state:
- PIN no entry
- 2 decimal digits
- User factor 0,06
E
- Basic factor (network operator) 0,06
E
- Limit no entry
- Disconnect at limit off
- Cost log off for all subscribers
- Transmission of charge pulses activeted
- Charge pulses: 16 kHz
N. B.!
You cannot telephone as long as the cost menu is started. You hear the special dialling tone when you Lift handset. You cannot telephone again until the cost menu has been exited.
Operation O - 25
Entering /cancelling PIN for the cost menu
Start cost menu: h
*KOS
(cost PIN) q
ª
KOS
h * P I N
E
E
nter
L
Cancel
P z q
Lift
PIN
Selection Enter 4-digit handset
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn. tone
Enteríng number of decimal digits for tariff units
Start cost menu: h
*KOS
(cost PIN) q
ª
KOS
h * K O M E z q
Lift Decimals
Enter number of decimal handset digits
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn. tone
ª
Replace handset
ª
Replace handset
Entering / cancelling factor
Start cost menu: h
*KOS
(cost PIN)
KOS
h * F A K
E
E
nter
L
Cancel q
ª
G
Basic
U
U
ser
B z # q ª
Lift handset
Factor Selection Select factor
Enter amount
(Pfennigs, max. 5 digits)
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Ackn.
tone
Replace handset
Entering / cancelling limit
Start cost menu: h
*KOS
KOS
h * L I M
(cost PIN)
E
E
nter
L
Cancel q
ª
I z B z #
Lift handset
LIM
it
Auswahl Enter internal phone number for which you want to define a
Continue cost menu or exit cost menu: h limit
*END q
ª
E N D
Enter amount
(Pfennigs, max. 7 digits) q ª
Ackn.
tone
Replace handset
O - 26 Operation
Disconnect at cost limit
Start cost menu: h
*KOS
KOS
h * T R E
(cost PIN)
A
Off
E
On q q
ª
ª
Lift Disconnect Selection Ackn. tone Replace handset handset
Continue cost menu or exit cost menu: h
*END q
ª
E N D
Communication of charge pulses on / off
Start cost menu: h
*KOS
(cost PIN)
KOS
q
ª h * G I M
A
Off
E
On q ª
Lift Communication Selection Ackn. tone handset of charge pulses
Continue cost menu or exit cost menu: h
*END q
ª
Replace handset
E N D
Define charge pulse
Start cost menu: h
*KOS
KOS
(cost PIN) q
ª h * G O P
Z
S
Twelve
(12 kHz)
Sixteen
(16 kHz) q
Lift handset
Define charge pulse
Selection Ackn. tone
Continue cost menu or exit cost menu: h
*END q
ª
E N D
ª
Replace handset
Notes
If you want to reject your input in the cost menu and restore the setting which you saved last, exit the cost menu with
*END
instead of with h
*ESC q
ª
ESC
Operation O - 27
O
Display charges for the last call
You can have the costs of your last call which are stored in the TK system displayed at any time. You must simply ensure that you have requested h * G E B q
Lift handset
Cost of last call
"notification of costs at the end of the call from your network operator.
Acknowledgement tone; wait until the display appears!
ª
Replace handset
Notes
If you wish to display the costs of the last connection by entering
GEB
, please note that your telephone’s totalizer may total up the costs of the last connection.
For technical reasons, the data on the network carrier’s invoice may deviate from the total connection costs displayed by the telephone system.
The charge units counter in the network carrier’s exchange is always binding.
Forwarding (internal)
The telecommunications system forwards an external call to another external terminal when you switch on forwarding.
The terminals of a forwarding must be defined for each MSN telephone number of your system by programming the MSN assigment.
Forwarding takes place:
- according to a fixed number of rings if no-one answers
- immediately if the called party is busy and knocking is not possible.
You can switch the forwarding on and off separately for every multiple subscriber number
(MSN) of your telecommunications system from any internal or external telephone. En route, you can switch the forwarding on or off by dialling the switch box of the telecommunications system with the specially assigned multiple subscriber number (MSN). Read the chapter “Remote Control
(Switch Box)”.
The terminal to which the call is forwarded is defined for every phone number in your telecommunications system by programming the ringing assignments.
As-delivered state:
Forwarding (internal) off for all MSN’s h * W E I
A
Off
E
On
Lift handset
Forwarding Selection
M
A
A
ll MSN's system for which you want to switch forwarding on/off individually or system q ª
Ackn.
tone
Replace handset
O - 28 Operation
Programming the telecommunications system
Your telecommunications system is set after installation so that you can telephone immediately and use the functions of the telecommunications system immediately.
The programming of the telecommunications system is very flexible so that you can set it up to meet your own personal requirements.
You have the following possibilities for programming your telecommunications system:
- Programming with a PC
- Remote configuration by the dealer
- Programming with a telephone
Programming the telecommunications system with a PC
You can program your telecommunications system from a PC/laptop via the PC interface without knowledge of a programming language.
Easily comprehensible menus guide you through the configuration program. The “TK-Suite Set” configuration software is part of the TK-Suite software package which can be found on the enclosed CD.
Minimum PC requirements
- IBM or compatible PC with hard disk and CD
ROM drive
- Pentium II with a processor speed of 233 MHz or higher
Installing TK-Suite
See page C-2 for informations on installing TK-Suite
- 64 MB of available hard disc space
- Microsoft Windows 2000/ME/XP
- RS 232 C interface
Connecting the PC to the telecommunications system
- Connect the PC interface (D-SUB-9 socket) of the telecommunications system to the PC’s
COM port.
- Use a one-to-one V.24 connecting cable plug – socket for the connection. It should not be longer than 3 m.
- Start the configuration program.
- Configure the telecommunications system.
Your entries are accepted interactively with user guidance.
- Disconnect the cable from the telecommunications system on completing the configuration.
P
hone system
-pin plug)
2
3
5
7
8
PC
(9-pin socket)
2
3
5
7
8
Telephone system
(9-pin plug)
2
3
5
7
8
PC
(25-pin socket)
2
3
4
5
7
Connection assignment of the PC cable
Programming P - 1
Remote configuration – Remote Service
Your dealer can program your telecommunications system with the remote configuration to suit your requirements. Without visiting you at home simply by using your S0 basic access. Data security is guaranteed at all times.
Before remote servicing can take place, you have to enter your dealer’s remote service number or the service number of the service center in your telecommunications system.
Remote service is only possible when the saved remote service number or service number matches the transmitted phone number.
You also decide when and what can be programmed by releases. For example, whether the phonebook numbers can be read and written.
If you have released the remote service, the dealer can read out, edit and write back the programming in your telecommunications system. The remote service is allowed initially for
8 hours. The remote service is automatically barred eight hours after the last connection between the programming PC and the telecommunications system. You may have to terminate your programming for remote service.
Remote configuration – Entering the remote service number
h * F E R
E
L
E
nter
C
ancel
Ez #
Lift handset
Remote configuration
Selection
E
nter external phone number
(remote service number) q ª tone handset
Releasing the remote service
h * F R E
I
K
I
ncognito
Complete
Lift handset
Release Incognito, remote service without access to the phonebook
Complete with access to the phonebook q ª
Acknowledgement tone
Replace handset
P - 2 Programming
Programming the telecommunications system with a telephone
Notes on programming with a telephone
Programming with a telephone always involves the steps:
- Start the programming mode,
- Input
- Exit the programming mode.
Listen to the dialling tones or pulses in the earphone when programming. Wait after entering every digit until the digit is dialled. You may hear theAckn owledgement tone if your entry is valid or the error tone (busy tone) if your entry is invalid.
Recommendation: Use a telephone with DTMF dialling for faster programming.
If you use a telephone with handsfree facilities, you can press the loudspeaker key instead of “Lift handset” or “Replace handset”.
Starting the programming mode
In order to be able to change settings, you first have to start the programming mode. Then you can make all the settings for your telecommunications system one after the other.
N.B.!
You
cannot
use the phone whilst you are in the programming mode. You hear the programming tone on lifting the handset.
h * P R O
(system PIN)
Lift handset q ª
Acknowledgement tone, otherwise enter the system PIN
Replace the handset
Entering the system PIN?
If you hear the short Acknowledgement tone after
*PRO
no system PIN is programmed in the telecommunications system. It is not necessary to enter the system PIN.
If you do not hear a tone after
*PRO
, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. If the PIN is correct, you will hear theAckno wledgement tone. If the PIN is wrong, you will hear the error tone.
P
Input
After lifting the handset, enter
*
and the first three letters of the name of the function or
*
and the 3-digit code. Then enter other parameters (on or off, phone numbers etc.). All entries for a function are terminated by replacing the handset.
If you make an error, replace the handset and start again from the beginning.
Acknowledgement tone or error tone
If an entry is invalid, you will immediately hear the error tone (busy tone). Replace the handset and start again from the beginning.
You will hear the shortAc knowledgement tone when all entries are clearly terminated and valid.
Programming P - 3
Restoring old settings
You can try out settings in the programming mode. Settings are not saved until you exit the programming mode. You can restore the settings h * E S C q
Lift handset
ESC
(old settings) last saved beforehand. The programming mode is then exited automatically.
ª
Acknowledgement tone
Replace handset
Exiting the programming mode
Exit the programming mode after you have made all the settings. The new settings are then saved.
The settings are retained even in the event of a power failure.
h * E N D q
Lift handset
END
(exit programming mode)
ª
Acknowledgement tone
Replace handset
Restoring the as-delivered state
If the programming is unclear, you can restore the as-delivered state during the programming mode
(clear memory).
Start programming mode: h
*PRO
PRO
Clear memory – Attention!
All existing connections are cleared. Wait about 2 minutes!
The programming mode is exited.
(system PIN) q
ª h * A U S q
Lift handset
Restore as-delivered state
Acknowledgement tone
ª
Replace handset
P - 4 Programming
Saving multiple subscriber numbers
Save every multiple subscriber number (MSN) which your network provider has assigned for your
ISDN multi-equipment access in your telecommunications system.
Your telecommunications system can save up to
10 multiple subscriber numbers. Enter every multiple subscriber number singly and without the
Start programming mode: h
*PRO
PRO
local network code after the following
* procedure.
When you select “Fast”, you save the MSN’s and at the same time the terminal on which you have executed this function is also in the call assignment of this MSN.
(system PIN) q
ª h * M S N
E
L
S
E
nter
De
l
ete
Fa
s
t
Lift handset
Selection
M z
Enter MSN
A
MSN’s
Selection:
#
q ª
Ackn tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Defining ringing assignment
In a ringing assignment you define which terminals of your telecommunications system are to be called under which multiple subscriber numbers (MSN). You can assign one or more terminals to an MSN.
You can define three call assignments to every multiple subscriber number of your telecommunications system:
- the day service
- the night service
- the forwarding service (internal)
The forwarding is only active when switched on.
You can switch it on and off from any telephone, even en route.
As-delivered state:
- Day service on for all MSN’s, no internal phone number entered, the internal phone numbers
11, 12 and 13 are called in the case of an external call.
- Night service off for all MSN’s, no internal phone number entered
- Forwarding (internal) off for all MSN’s, no internal phone number entered
Cycles (number of rings) until forwarding: 5 You can switch over the
day/night service
at any time from any telephone, even en route.
In the
Forwarding (internal)
you define to which terminals of your telecommunications system the call is to be forwarded when a call is not answered under an MSN. In this case, you define after how many ringing cycles the call is forwarded. It is forwarded immediately if the subscriber(s) of an MSN is (are) busy.
Internal phone numbers of your telecommunications system:
11 (connection 1), 12 (connection 2), 13
(connection 3), 14 (connection 4), 50 (switch box)
You can reach the PC connected to USB by dialling internal numbers 20 to 29.
Programming P - 5
P
Day service
Start programming mode: h
*PRO
PRO
h * T A G
E
L
E
nter
Delllllete
(system PIN)
Mz # q
ª
Iz #
Lift handset
Day service Selection
M
SN
ID
Enter MSN for which day service is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Continue programming or exit programming mode: h
*END q
ª
END
Night service
Start programming mode; h
*PRO
PRO
(system PIN) h * N A C Mz #
Delllllete q
ª
Iz # q ª
Ackn.
tone
Replace handset q ª
Lift handset
Night service Selection
M
SN
ID
Enter MSN for which night service is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Continue programming or exit programming mode: h
*END q
ª
END
Call forwarding
Start programming mode: h
*PRO
PRO
h * W E I
E
L
E
nter
Delllllete
(system PIN)
Mz # q
ª
Iz #
Ackn.
tone q ª
Replace handset
Lift handset
Call forwarding Selection
M
SN
ID
Enter MSN for which call forwarding is defined
I
nternal
ID
I
nternal phone no. which is to be called (see notes)
Ackn.
tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Notes
Several internal phone numbers can be entered as follows:
...
IzIz
...
#
All the assigned internal phone numbers are deleted when clearing a ringing assignment (day, night service or call forwarding) of an MSN.
If you want to use the telecommunication system’s switch box, you should not enter the internal phone number 50 of the switch box with an answering machine in the ringing assignment of a multiple subscriber number. The answering machine may answer the call before the switch box.
P - 6 Programming
Ringing cycles before forwarding
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h * Z Y K E z M z # q ª
Ackn. tone Replace handset
Lift Cycles (number of Input ID Number of
M
SN
Enter MSN for which handset rings) rings (2 to forwarding is defined
ID
8)
Continue programming or exit programming mode: h
*END q
ª
END
Setting the rhythm for external calls
You can assign different ringing rhythms to 5
MSN’s in order to be able to hear from the ringing whom the caller wants to speak to.
As-delivered state:
Rhythm 0 (standard) for all
MSN’s.
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * R H Y Ez Mz # q ª
Lift handset
Rhy
thm
E
nter, rhythm 0 to 4 the rhythm is to apply
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement tone
Replace handset
P
Notes
All ringing rhythms for incoming external calls start with an initial ring of 500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the phone number of the caller (CLIP).
Then it is possible to distinguish calls under different multiple subscriber numbers (see the diagram).
Ringing rhythms
Rhythm 0 (standard)
Rhythm 1
Rhythm 2
Rhythm 3
Rhythm 4
{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||
. . .
{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||
. . .
The calls may deviate depending on the terminal used.
Programming P - 7
Programming access to the ISDN network
You define which multiple subscriber number(s) of the telecommunications system every internal subscriber can use to set up an external connection. The connection costs are registered under this multiple subscriber number (MSN) which is transferred to the called party.
You define one of the three authorisations for every MSN:
Preferred
– this MSN is transmitted automatically in the case of external seizure
“spontaneous with internal” or with “0”.
Free
– these MSN’s can be selected for external seizure by the internal subscriber. On the telephone by entering
*MSN
and the MSN.
This is only possible when the external seizure
“spontaneous with internal” is switched off.
If the internal subscriber is authorised for several multiple subscriber numbers, the first assigned
MSN is transmitted spontaneously at external seizure or with “0”.
Barred –
this MSN is barred for the internal subscriber.
As-delivered state:
All internal subscribers have free access to the ISDN network through every
MSN.
Start programming mode: h
*PRO h * Z U G
B
PRO
Preferred
F
G
F
ree
Barred
(system PIN)
Iz q
ª
M z
Enter
MSN
#
A
A
ll MSN's qª
Lift handset
Access Select authorisation
Enter iiiiinternal
ID and internal phone number for which the access is to apply
Selection:
Access for the telecommunications system
Continue programming or exit programming mode: h
*END q
ª
END
Ackn.
tone
Replace handset
P - 8 Programming
Defining authorisation
Normally every subscriber can telephone all over the world.
However, you can define how far every single phone may call:
- non-restricted
- domestic
- regional numbers table (the regional numbers must be entered additionally)
- City/local calls
- none (only answer incoming calls, semirestricted)
Start programming mode: h
*PRO
PRO
As-delivered state:
non-restricted for all subscribers
Irrespective of the authorisation, you can define that every subscriber cannot dial certain phone numbers (programmed under “Barred numbers”).
(system PIN) q
ª h * B E R
V
I
N
C
K
Full
Domestic
T
able regional
C
ity/Lo
None
I z q ª
Lift handset Authorisation Selection Enter iiiiinternal ID and internal phone number for which the
Continue programming or exit programming mode: authorisation is to apply h
*END q
ª
END
Ackn.
tone
Replace handset
P
Notes
All subscribers can dial all the phone numbers in the phone book irrespective of the programmed authorisation.
Phonebook numbers which are barred by the barred numbers function cannot be dialled by subscribers with the “Barred numbers” assignment.
Programming P - 9
Programming regional numbers (free range)
You have defined how far a telephone may call under “Authorisation”. If you have set “Table regional numbers” there, you can program up to 10 codes (index 1 to 9, 0, max. 6 digits) which you can define as a region.
If you enter 022 for example, the subscriber with regional authorisation can dial numbers beginning with 022 in addition to making local calls:
- He can dial e.g.: 0221, 0228, 02241, 0228.
- He cannot dial e.g. 0211, 0231, 0288.
As-delivered state:
No regional numbers defined.
(system PIN) q
ª
Start programming mode: h
*PRO h * N A H
E
L
PRO
E
nter
Delllllete
Lift handset
Regional numbers Selection
Iz
Enter iiiiindex
ID and index
1, 2 ... 9, 0
Vz #
Enter code ID and code number max. 6 digits q ª
Ackn.
tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Programming barred numbers
You can bar 10 number (index 1 to 9, 0) ranges.
Barred numbers beginning with these codes cannot be dialled. The barred numbers can be assigned to every subscriber in the telecommunications system additionally irrespective of the authorisation.
As-delivered state:
No barred numbers defined, no barred numbers assigned.
Entering barred numbers
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h* S P E
E
E
nter
L
Delllllete
Iz
Vz #
Lift handset
Barred numbers Selection Enter iiiiindex ID and index 1, 2, ...,
9, 0
Enter code ID and code number max. 6 digits
Continue programming or exit programming mode: h
*END q
ª
END
q ª
Ackn.
tone
Replace handset
P - 10 Programming
Assigning the barred numbers
Start programming mode: h
*PRO
PRO
h * Z U W
A
E
Off
On
(system PIN) q
Iz q
ª
ª
Lift Assign barred Selection Enter internal ID Acknowledgement handset numbers and internal phone number tone
Continue programming or exit programming mode: h
*END q
ª
END
Replace handset
Entering terminal types
Settings are available dependent on the connected terminal types. Certain functions are then automatically active.
Make the setting on every terminal:
- Telephone:
The knocking prevention is switched off and can be switched on.
A call with the “Fax” service ID is not signalled.
- Answering machine:
The knocking prevention is switched on permanently. Anyone can pick up a call from this connection.
- Fax:
The knocking prevention is switched on permanently. A call cannot be picked up. The
“Fax” service is transmitted. Calls with the
“Fax” service ID are always signalled at this connection.
- Modem:
The knocking prevention is switched on permanently. A call cannot be picked up.
- Combi-device:
A combi-device is a telephone generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the “Telephone” service. In case of external seizure with
“10” use the “Fax” service.
The knocking prevention is switched on permanently.
As-delivered state:
- Connection 1 – telephone, internal phone number 11
- Connection 2 – telephone, internal phone number 12
- Connection 3 – answering machine, internal phone number 13
- Connection 4 – combi-device, internal phone number 14 with integrated fax. In the combi-device a call is
Start programming mode: h
*PRO
PRO
h *TYP
E
L
E
nter
Delllllete
(telephone)
(system PIN) q
ª
TEL
ANR
TEL
ephone
Answering machine
V FAX
MOD
KOM
FAX
MOD
em
Combi-device q ª
P
Lift
TYP
e of terminal Selection
V
anity
Selection handset
Continue programming or exit programming mode: h
*END q
ª
END
Ackn. tone Replace handset
Programming P - 11
Programming short commands
You can program a function which you want to use frequently as a short command.
Two short commands which you can select with
*0
or
*1
on every telephone are available in your telecommunications system.
The following standard functions are stored as short commands in the
as-delivered state:
*0
=
*TEL V
(Call the phonebook with
*1
=
Vanity input)
*HOE
(Pick up an external call)
You can program any function as short command
0 or 1. Every function starts with
*
.
You can also combine several functions in one short command.
Example: Entering / cancelling limit
Enter the individual functions after index 0 or 1. Do not replace the handset!
*KOS
.... - start cost menu
*LIM
.... - entering / cancelling limit
*END
.... - exit cost menu
If you replace the handset before terminating the short command input with
*KUR
, the entry will be cancelled.
If you delete or cancel a short command input, the appropriate standard function is programmed again.
Start programming mode: h
*PRO
PRO
h * K U R
E
E
nter
L
Delllllete
(system PIN)
Lift handset
Short command
Selection q
ª
Enter iiiiindex
ID and index
0 or 1
Ackn.
tone
Enter function.
Do not replace the handset!
ggf.
* K U R q ª z p
Enter the next function if necessary. Do not replace the handset!
Exit short command input
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 12 Programming
Setting list of callers
The telecommunications systems saves external calls which no internal subscriber has answered in a list (call list). You can display and print the list with the “TK-Phone” program on the PC. The “TK-
Phone” program is part of the TK-Soft software package.
2. Specify to whom the selection should apply:
-
I
nternal subscriber (eg 11)
-
A
ll internal subscribers
As-delivered state:
Off – no list
1. Interrogate selection:
- Off – no list of callers is saved for this connection.
- Phone number – All external calls which transmit the phone number are saved for this connection.
- Phonebook – Only those external calls which transmit the phone number and are listed in the telecommunication system’s phonebook are saved for this connection.
The call list contains the following information:
- date and time of the call
- phone number/name of the caller (if the phone number is not transmitted, the caller’s phone number is marked “unknown”)
- multiple subscriber number of the internal subscriber
- service (telephony, fax, data)
The green LED of the telecommunications system flashes rapidly when an entry is saved in the list.
The LED stops flashing rapidly when the list has been read out with “TK-Phone”.
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h * L I S
A
R
T
Off
Phone number
Phonebook
I z
A
Internal phone number
A
ll internal phone q ª numbers
Lift handset
LIS
t of callers
(call list)
Selection Selection:
Enter internal ID and internal phone number or
A
ll internal phone numbers
Acknowledgement tone
Replace handset
P
Continue programming or exit programming mode: h
*END q
ª
END
Programming P - 13
Brokerage – Setting the variant
In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage (Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch).
Difference when brokering with two external subscribers:
Brokerage in the telecommunications system
–
The two lines (B-channels) are busy. Another external connection is not possible.
Brokerage in the Exch
(HOLD) – Only one line (Bchannel) is busy. The 2 nd B-channel is free for another external connection.
As-delivered state:
Brokerage in the
Start programming mode: h
*PRO h * M A K
A
PRO
Off
E
On q telecommunications system
(system PIN) q
ª
ª
Lift Brokerage in the Selection Acknowledgement Replace handset handset exch tone
Continue programming or exit programming mode: h
*END q
ª
END
Setting the flash time
Analog telephones with DTMF (dual tone multifrequency dialling) require a flash key (R-key or signal key) among other things to transfer calls.
You can adapt the telecommunications system to different flash times of the telephones. The flash time of your telephone is listed in the telephone’s technical data.
Set the flash time at the terminal connection to which it is to apply.
As-delivered state:
flash time – 50 to 600 ms
Proceed as follows on the telephone to test whether the set flash time is correct:
- set up external call
- press the Flash key
- the time is set correctly if your hear the internal dialling tone
- the connection is cut off, flash time in the telecommunications system is set too short.
Start programming mode: h
*PRO
(system PIN)
PRO
h * F L A E z q
ª q ª
Lift handset
FLA
sh time
Input ID Enter flash time range
2 = 50 to 200 ms
3 = 50 to 300 ms
4 = 50 to 400 ms
5 = 50 to 500 ms
6 = 50 to 600 ms
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 14 Programming
Programming Music on Hold
Define whether the held caller is to hear music on hold (MoH) when you make a refer back call or forward a call.
As-delivered state:
Internal Music on Hold
You will hear 1 melodie in succession when you select the internal MoH.
Start programming mode: h
*PRO h * M O H
PRO
A
I
Off
(system PIN)
I
nternal MoH q q
ª
ª
Lift handset
M
usic
O
n
H
old
Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Sending zero
Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure “spontaneous with internal” on this terminal, you have to switch on the “send zero” function.
As-delivered state:
Send zero – off
Start programming mode: h
*PRO
PRO
h * N U L
A
E
Off
On
(system PIN) q q
ª
ª
Lift handset
Send zero Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P
Programming P - 15
CLIP function, set options
On analog terminals with caller number display
(CLIP function) the TK system displays the caller number provided this transmitted by the caller or his network operator.
For the CLIP function, you may select one out of several options, given the terminal's support of the chosen option:
- display
name
of caller. The caller's name and number must be stored in the TK system phone book.
- display caller's number (
Phone number
)
- display
time and date
-
Off
- no CLIP function for all subcribers
If you wish to set several options you have set each option individually, using procedur -
*
each time.
As-delivered state:
caller number ON
In order to use the CLIP function you must switch the CLIP function on at the terminal (see operation - display caller number (CLPI)).
Start programming mode: h
*PRO
PRO
(system PIN)
A
Off h * C O P
N
D
N
ame
D
ate/Time
R
Phone number q q
ª
ª
Lift handset
Set CLIP option Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 16 Programming
Protecting the programming mode and switch box against unauthorised access
You can prevent unauthorised access to the programming mode with a system PIN (
P
ersonal
I
dentity
N
umber).
You can prevent unauthorised access to the switch box by a box PIN.
System PIN
– Normally every subscriber can program. With the 4-digit system PIN, you can prevent unauthorised starting of the programming mode. This protects your telecommunications system settings (e.g. authorisation of the internal subscribers) against unwanted changes.
Programming is only possible when the system
PIN has been entered after
*PRO
when the programming mode is started.
You can switch the system PIN on or off or change it. In the
as-delivered state
, the system PIN is always 2580 (standard PIN), this is the middle keys from top to bottom. The standard PIN is switched off.
You can enter your own new PIN for better security.
The standard PIN or the new system PIN must be switched on and off separately.
If you forget your own system PIN you cannot do any more programming. In this case you will have to consult your dealer. Only he can reset the PIN.
Box PIN
– You can dial the switch box of your telecommunications system en route from any telephone, e.g. to switch over the day/night service or set a diversion. You can protect the switch box against unauthorised access with the
4-digit box PIN. No box PIN is programmed in the
as-delivered state
. You have to enter a box PIN if you want to use the switch box.
Programming a system PIN
Start programming mode: h
*PRO
PRO
A
Off
(system PIN) h * A N L
E
S
On
S
tandard PIN
N q
Pz
ª q ª
Lift handset
System pin Selection
4-digit system
PIN
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Enter system PIN?
If you hear the Acknowledgement tone after
*PRO
, the system PIN is switched off in the telecommunications system. There is no need to enter the system PIN.
If you do not hear any tone after
*PRO
, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. You will hear the Acknowledgement tone if the PIN is correct. If the PIN is incorrect, you will hear the error tone (busy tone). Replace the handset and start the input again from the beginning.
P
Programming P - 17
Programming the box PIN (switch box PIN)
Start programming mode: h
*PRO
(system PIN)
PRO
q
ª h * B O X
E
E
nter
L
Delllllete
P z
q ª
Lift handset
BOX
pin
Selection
4-digit switch box
PIN
Acknowledgement tone
Continue programming or exit programming mode: h
*END q
ª
END
Replace handset
Entering the code
Enter your code (local network code). This saves you having to enter the code for phone numbers in the phonebook of your local network.
Start programming mode: h
*PRO
PRO
The code is automatically prefixed to the transmitted phone number.
(system PIN) q
ª h * O R T
E
L
E
nter
Delllllete
Vz # q ª
Lift handset
Local code Selection Enter code ID and code number
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement Replace tone handset
P - 18 Programming
Loading new firmware
You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC interface or at the
USB interface of the telecommunications system.
Your dealer can also load the new firmware in your telecommunications system remotely by
ISDN.
Backing up the telecommunications system data
- Start the “TK-Suite Set” configuration program on your PC.
- Read all the data from the telecommunications system.
- Save the data on the hard disk or a diskette.
- Save the LCR table.
Loading new firmware
- A firmware update consists of the files xxx.abf
and xxx.bin. These files may be combined in a self-unpacking file ( xxx.exe).
- - The files xxx.abf and xxx.bin must be in the
Updates directory of TK-Soft.
- (...\tksoft\updates)
- Start the update program “TK-Flash”
- The online help will tell you how to operate “TK-
Flash”.
The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.
- Exit “TK-Flash”.
- Clear the telecommunications system memory from the telephone.
Clearing the memory from the telephone
Start programming mode: h
*PRO
(system PIN)
PRO
h * A U S q
Lift handset
As-delivered state
(clear memory)
ª
Acknowledgement tone
Replace handset q
ª
P
The memories are cleared!
Loading telecommunications system data
Load the saved system data from the PC back into the telecommunications system.
The telecommunications system now operates with the new firmware.
Programming P - 19
P - 20 Programming
Communication through PC
Software overview
The enclosed CD-ROM contains the following software: TK-Suite Basic and the TAPI and USB drivers. There is also the NDISWAN Driver for the
AC 14 WebPhonie. To be friendly to our environment we have not included printed version of the individual programs as help will be available in each program by just clicking on the question mark.
Program components of software package TK-Suite
TK-Suite Server
contains the following components, TK-Suite Set, TK-Suite Bill and TK-
Suite contact. TK-Server is a program which runs in the background under Windows ME and as a service under Windows 2000/XP. This means that you do not work directly with the program but with the TK-Suite-Client and an Internet Browser application.
TK-Suite Set
You can program the telephone system from your PC with TK-Suite Set.
Call forwarding, ringing rhythms, day/night service and all ISDN parameters can be set quick and easy. With TK-Suite set you can save the telephone system configuration on your hard disc.
If required you can send this back up data back to the telephone system. (see Chapter
”Programming of the Telephone System”)
With the LCR component of TK-Suite Set you will be able to reduce call cost of your telephone system, provided your LCR table is kept up do date, by using the most cost effective service provider. Should this line be busy, then the automatic fallback function of the system will automatically select the next alternative service provider. A individual routing table can be created at any time to ensure cost effective phone calls.
Should you like to take advantage to use a provider on a ”call by call” * selection, without being registered to this or having an account, then this is also no problem. Up to eight providers with their dialling codes can be selected in a weekend profile. In addition you can select up to eight tariff tables.
*Network dependent telephone integration)
TK-Suite Bill
is for the analysis of your call data.
If your service provider should forward call charge information, then the software will record all call charges. TK-Bill will sort and calculate per extension, date, telephone number or customer. In addition a sort of all calls per providers is also available. TK-Bill will not only record calls cause a charge, but also records incoming calls.
TK-Suite Contact
is your personal telephone and address book with multi user functionality. It is possible to import the phone book data of the telephone system into TK-Suite Contact. It works closely together with TK-Suite Client to give you a fully functional CTI working environment.
TK-Suite Client
serves to integrate all TK-Suite components in your desktop so that it is possible to access each tool per mouse click. In addition
TK-Suite Client offers you a fully functional CTI workplace with the ability to call telephone numbers from TK-Suite Contact, display incoming calls and reminders with the resubmission function.
C
Communication through PC C - 1
Installing TK-Suite
Start the installation routine of TK-Suite. After you selected the installation folder and start up group, you will be asked from the TK-Suite Basic installation routine if the application should be installed as
Single Work Station, Server – or Client version.
Select
Single User
if you would like to use the Telephone
System with one PC only.
Select
Server
if you would like to use the Telephone System with more than on e PC.
Select
Client
if you would like to use the Telephone System with more than one PC and have already installed the Server Version to which you have access. Please ensure that the User Setting has already been prepared on the Server for the Client.
You will be asked for the Server Name, User
Name and Password if you install TK-Suite
Client to access TK-Suite Server on the network. Name and Password should have been allocated before in the TK-Suite Server version.
You select between an active an passive connection on installing TK-Suite Basic.
ACTIVE:
The connection to the Telephone System is permanent and the port to which the computer is connected is constantly in use and not available for any other application. A sensible choice for a Server or Single User if the CTI application should be used constantly.
PASSIVE:
The connection to the telephone system will only be established on programming or transfer of call charge data.
The port may be used by other applications when not in use.
CTI is
not
possible with this setting.
C - 2 Communication through PC
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Key Features
- ISDN TK-System for crystal-clear voice calls
- Lightning-fast internet connectivity
- Easy-to-use interface and intuitive controls
- Multiple Subscriber Numbers (MSN)
- Ringing assignments (day, night, internal call forwarding service)
- Authorisations (external authorisation, external access, regional range, barred range)
- Types of terminals
Related manuals
Frequently Answers and Questions
What is the AC 14 WebPhonie?
What are the key features of the AC 14 WebPhonie?
How do I use the AC 14 WebPhonie?
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Table of contents
- 69 Acknowledgement tone
- 4 Analog terminals
- 13 Answering calls
- 21 Picking up a call
- 46 Assigning the barred numbers
- 4 Asterisk key
- 13 Authorisation
- 46 access to the ISDN network
- 47 defining
- 16 B-channel. See Line
- 71 Barred numbers
- 49 assigning
- 48 programming
- 13 Barred range
- 35 Basic factor
- 18 Box PIN
- 56 programming
- 26 Brokerage
- 52 Setting a variant
- 5 Busy LED
- 17 Busy on busy
- 69 Busy tone
- 15 Callback
- 27 internal
- 27 on busy
- 12 Calling an internal subscriber
- 12 Calling external subscribers
- 19 Callthrough one the move
- 35 Charge pulses
- 42 Clearing the memory
- 54 CLIP function, set options
- 49 Combi-device
- 12 Combi-device connection
- 35 Communication of the charge pulses
- 59 Communication through PC
- 21 Conference
- 39 Connecting the PC
- 9 Connecting the telecommunications system
- 10 Connection assignment
- 39 PC cable
- 11 Connection costs
- 24 Connection ID
- 7 Connection panel
- 10 opening and closing
- 64 Connections to Internet or other network
- 35 Cost menu
- 35 Cost PIN
- 61 CTI - Computer-assisted calling
- 4 Data transmission
- 71 Day service
- 43 programming
- 22 switching on
- 43 Defining ringing assignment
- 4 Dialling method
- 69 Dialling tone
- 28 Direct call
- 38 Display charges for the last call
- 33 Diversion
- 34 activating (switching on)
- 34 deactivating (switching off)
- 33 via the ISDN exchange
- 33 via the telephone system
- 20 Diversion from
- 28 Do not disturb
- 64 DT network
- 13 DTMF post-dialling
- 4 Dual tone multi-frequency dialling method (DTMF)
- 19 Durchrufen von unterwegs
- 42 END (exit programming mode)
- 49 Entering terminal types
- 56 Entering the code
- 36 Entering the limit
- 69 Error tone
- 42 ESC (old settings)
- 65 External
- 68 External call
- 71 External connection
- 65 incoming
- 65 outgoing
- 12 External seizure
- 12 at combi-device connection
- 11 spontaneous
- 11 spontaneous with internal
- 11 switching
- 12 with "0"
- 12 with certain MSN
- 22 Fallback
- 66 Fault
- 49 Fax
- 20 Follow me (diversion from)
- 71 Forwarding (internal)
- 45 Cycles (ringing cycles)
- 43 Programming
- 48 Free range
- 5 Function LED
- 4 Hash key
- 17 Having a caller identified
- 65 Incoming external connection
- 41 Input in the programming mode
- 66 Inspections in the event of malfunctions
- 62 Install driver software
- 39 Installing the configuration program
- 72 Interface
- 10 RS 232C
- 65 Internal
- 68 Internal call
- 43 Internal phone numbers
- 64 Internet
- 65 ISDN
- 7 access (S0)
- 8 bus
- 33 call forwarding
- 27 callback on busy
- 9 connecting cable
- 52 hold
- 17 malicious call tracing
- 23 parking (replugging on the bus)
- 8 sockets
- 8 terminals
- 31 transmitting the phone number
- 5 Keys
- 13 Knocking
- 13 answer call
- 14 reject
- 14 Knocking prevention
- 13 Knocking tone
- 36 KOS (start cost menu)
- 22 Least Cost Routing (LCR)
- 5 Light emitting diodes (LED)
- 5 Busy LED (red)
- 5 Function LED (green)
- 35 Limit/Disconnect at limit
- 11 Line
- 3 List of contents
- 57 Loading new firmware
- 56 Local network code
- 28 Lock
- 28 Locking/unlocking the telephone
- 66 Malfunctions
- 17 Malicious call tracing
- 39 Minimum PC requirements
- 4 Modem
- 65 MSN (Multiple Subscriber Number)
- 8 Multi-equipment access
- 72 Multiple subscriber numbers (MSN)
- 9 quick entry
- 9 save
- 65 Music on Hold (MoH)
- 26 Muting
- 22 Network code
- 22 Network provider
- 22 Night service
- 53 programming
- 8 NTBA (NT) - network termination
- 65 Outgoing external connection
- 72 Parking
- 23 in the ISDN exchange
- 23 in the telephone system
- 7 PC interface
- 72 Phonebook
- 30 Dialling the phone number
- 29 Programming the phone number
- 20 Picking up a call
- 5 Pictograms
- 72 PIN (Personal Identity Number)
- 18 Box PIN
- 35 Cost PIN
- 55 System PIN
- 28 Telephone PIN
- 13 Post dialling
- 13 Post dialling numbers
- 66 Power failure
- 72 Power pack
- 9 connecting
- 8 Power supply
- 41 PRO (start programming mode)
- 59 Program components of software
- 72 Programming
- 39 with a PC
- 41 with a telephone
- 72 Programming mode
- 42 exit
- 41 start
- 48 Programming regional numbers
- 50 Programming short commands
- 4 Pulse dialling method
- 26 Refer back
- 26 in the room
- 73 Remote configuration - Remote service
- 40 Release
- 40 Remote service phone number
- 18 Remote control (switch box)
- 12 Reserving a line
- 68 Resetting the telecommunications system
- 42 Restoring old settings
- 42 Restoring the as-delivered state
- 22 Ringing assignment
- 68 Ringing rhythms
- 45 setting
- 69 Ringing tone
- 68 Rings
- 25 Room monitoring
- 10 RS 232C interface
- 65 S0 basic access
- 4 Safety Instructions
- 7 Scope of delivery
- 7 Selecting location
- 53 Send zero
- 49 Service ID
- 65 Services
- 62 Set up USB connection
- 45 Setting external calls
- 51 Setting list of callers
- 51 Setting the call list
- 52 Setting the flash time
- 29 Short dialling index
- 4 Signal key R (refer back)
- 59 Software overview
- 16 Special dialling tone
- 34 ISDN exchange
- 66 switching off
- 55 Standard PIN
- 18 Switch box
- 55 Box PIN
- 44 Phone number
- 73 System PIN
- 41 entering
- 55 programming
- 62 System requirements
- 61 TAPI interface
- 35 Tariff unit
- 70 Technical data
- 49 Telephone
- 10 Telephone line
- 28 Telephone PIN
- 73 Telephoning
- 12 Calling externally
- 12 Calling internally
- 65 Terminals
- 4 Analog
- 10 Connecting to external TAE sockets
- 8 Connecting to the telecommunications system
- 8 Flash time
- 8 Types
- 21 Three-party conference
- 31 Timer
- 73 TK-Suite
- 69 Tones
- 17 Tracing - identifying malicious callers
- 15 Transferring a call
- 15 Internal
- 11 Transmitting the phone number
- 31 Switching
- 11 Transmitting your phone number
- 61 TSP
- 62 USB connection
- 10 USB-interface
- 35 User factor
- 9 Wall mounting
- 9 Western plug