Using Voicemail. LG PM PM225 Sprint

Using Voicemail

Setting UpYour Voicemail

All unanswered calls to your Sprint PCS Phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your Sprint PCS

Voicemail and personal greeting as soon as your phone is activated.

To set up your voicemail:

1.

Press and hold 1 .

2.

Follow the system prompts to:

䡲

䡲

䡲

Create your pass code

Record your greeting

Record your name announcement

䡲 Choose whether or not to activate One-Touch

Message Access (a feature that lets you access messages simply by pressing and holding 1 , bypassing the need for you to enter your pass code)

Note: If you are concerned about unauthorized access to your voicemail account, Sprint recommends you enable your voicemail pass code.

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Voicemail Notification

There are several ways your Sprint PCS Phone alerts you of a new message:

䢇 By displaying a message on the screen.

䢇 By sounding the assigned ringer type.

䢇 By the LED blinking red.

䢇 By displaying at the top of your screen.

New Voicemail Message Alerts

When you receive a new voice message, your phone alerts you and prompts you to call your voicemail.

To call your voicemail:

䊳 Press and hold 1 .

To display your Missed Log:

䊳 Press Options (right softkey).

Important: When you are roaming off the Nationwide Sprint PCS Network, you may not receive notification of new voicemail messages. It is recommended that you periodically check your voicemail by dialing 1 + area code + your Sprint PCS Phone number. When your voicemail answers, press

(

*

) and enter your pass code. You will be charged roaming rates when accessing voicemail while oaming off the Nationwide Sprint PCS Network.

Note: Your phone accepts messages even when it is turned off. However, you are only notified of new messages when your phone is turned on and you are in a Sprint PCS Service Area.

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RetrievingYour Voicemail Messages

You can review your messages directly from your Sprint PCS

Phone or from any other touch-tone phone. To dial from your

Sprint PCS Phone, you can either speed dial your voicemail or use the menu keys.

Using One-Touch Message Access

䊳 Press and hold voicemail box.)

1 . (Your phone will dial your

Using the Menu Keys on Your Phone to Access Your

Messages

1.

Press Menu (left softkey) to access the main menu.

2.

Select Messaging ( 2 ).

3.

Scroll to Voicemail and press

4.

Press TALK

OK .

to listen to your messages.

Note: You are charged for airtime minutes when you are accessing your voicemail from your Sprint PCS Phone.

Using a Phone Other Than Your SprintPCS Phone to Access

Messages

1.

Dial your Sprint PCS Phone number.

2.

When your voicemail answers, press

3.

Enter your pass code.

.

Tip: When you call into voicemail, you first hear the header information

(date, time, and sender information) for the message. To skip directly to the message, press 4 during the header.

142 Section 3A: Sprint PCS Service Features – The Basics

Voicemail Button Guide

Here’s a quick guide to your keypad functions while listening to voicemail messages. For further details and menu options, see “Voicemail Menu Key”on page 148.

1 2

Date/Time Send Reply

4

Replay

5

Rewind

7

Erase

Cancel

8

Call Back

0

Help

3

Advance

6

Forward

9

Save

#

Skip

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144

Voicemail Options

Your Sprint PCS Phone offers several options for organizing and accessing your voicemail.

Using Expert Mode

Using the Expert Mode setting for your personal voicemail box helps you navigate through the voicemail system more quickly by shortening the voice prompts you hear at each level.

To turn Expert Mode on or off:

1.

Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.)

2.

Press 3 to change your Personal Options, following the system prompts.

3.

Press for

4.

Press 1 to turn Expert Mode on or off.

Setting Up Group Distribution Lists

Create up to 20 separate group lists, each with up to 20 customers.

1.

Press and hold 1 to access your voicemail. (If your voicemail box contains any new or saved messages, press to access the main voicemail menu.)

2.

Press 3 to change your Personal Options, following the system prompts.

3.

Press

4.

Press

2

5 for Administrative Options.

for Group Distribution Lists.

5.

Follow the voice prompts to create, edit, rename, or delete group lists.

Section 3A: Sprint PCS Service Features – The Basics

Sprint PCS Callback

Return a call after listening to a message without disconnecting from voicemail.

䊳 Press 8 after listening to a message. (Once the call is complete, you’re returned to the voicemail main menu.)

Voicemail-to-Voicemail Message

Record and send a voice message to other Sprint PCS Voicemail users.

1.

From the main voicemail menu, press message.

2 to send a

2.

Follow the voice prompts to enter the phone number.

3.

Follow the voice prompts to record and send your voice message.

Voicemail-to-Voicemail Message Reply

Reply to a voice message received from any other Sprint PCS

Voicemail user.

1.

After listening to a voice message, press 2 .

2.

Follow the voice prompts to record and send your reply.

Voicemail-to-Voicemail Message Forwarding

Forward a voice message, except those marked “Private,”to other Sprint PCS Voicemail users.

1.

After listening to a message, press 6 .

2.

Follow the voice prompts to enter the phone number.

3.

Follow the voice prompts to record your introduction and forward the voice message.

Section 3A: Sprint PCS Service Features – The Basics 145

Voicemail-to-Voicemail Receipt Request

Receive confirmation that your voice message has been listened to when you send, forward, or reply to other

Sprint PCS users.

1.

After you have recorded a message, press 1 indicate you are satisfied with the message you to recorded.

2.

Press

3.

Press

4

1 to mark receipt requested.

to send your voicemail message.

Continue Recording

When leaving a voice message, you can choose to continue recording even after you’ve stopped.

䊳 Before pressing 1 to indicate that you are satisfied with the message you recorded, press 4 to continue recording.

Extended Absence Greeting

When your phone is turned off or you are off the Nationwide

Sprint PCS Network for an extended period, this greeting can be played instead of your normal personal greeting.

1.

From the main voicemail menu, press

Options.

3 for Personal

2.

Press for

3.

Press 3 to record an Extended Absence Greeting.

146 Section 3A: Sprint PCS Service Features – The Basics

Clearing the Message Icon

Your phone may temporarily continue to display the message icon after you have checked your voice and text messages.

To clear the icon from the display screen:

1.

Press Menu (left softkey) to access the main menu.

2.

Select Messaging ( 2 ).

3.

Scroll to Voicemail and press

4.

Scroll to Clear Icon and press

5.

Select Yes or No and press OK

OK

OK

.

.

.

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148

Voicemail Menu Key

Following the prompts on the voicemail system, you can use your keypad to navigate through the voicemail menu. The following list outlines your phone’s voicemail menu structure.

1 Listen

1 Envelope Information

2 Reply

3 Advance 8 Seconds

4 Replay

5 Rewind

6 Forward Message

7 Erase

8 Callback

9 Save

0 Options

2 Send a Message

3

Personal Options

1

Notification Options

1

Phone Notification

2

Numeric Paging to a Sprint PCS Phone

Return to Personal Options Menu

2

Administrative Options

1

Skip Pass code

2

Autoplay

3

Message Date & Time On/Off

4

Change Pass code

5

Group Distribution List

3

Return to Personal Options Menu

Greetings

Section 3A: Sprint PCS Service Features – The Basics

9

4

1

2

3

Personal Greetings

Name Announcement

Extended Absence Greeting

Return to Personal Options Menu

Expert Mode (On/Off)

Place a Call

Disconnect

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