Hercules HWGEXT-54-LB

6.

TECHNICAL SUPPORT

If you encounter a problem with your product, please go to http://ts.hercules.com and select your language. From there you will be able to access various utilities (Frequently Asked Questions (FAQ), the latest versions of drivers and software) that may help to resolve your problem. If the problem persists, you can contact the Hercules products technical support service

(“Technical Support”):

By email:

In order to take advantage of technical support by email, you must first register online. The information you provide will help the agents to resolve your problem more quickly.

Click Registration on the left-hand side of the Technical Support page and follow the on-screen instructions.

If you have already registered, fill in the Username and Password fields and then click Login.

By telephone:

United Kingdom 08450800942

Charges at local rate

Monday to Friday from Noon to 4pm and 5pm to 10pm

Saturday from 9am to Noon and 1pm to 7pm

Sunday from 9am to Noon and 1pm to 4pm

Denmark

Sweden

Finland

80887690

Free

0200884567

Free

0800 913060

Free

Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)

Saturday from 9am to 1pm and 2pm to 8pm

Sunday from 10am to 1pm and 2pm to 5pm

Monday to Friday from 1pm to 5pm and 6pm to 11pm (English)

Saturday from 9am to 1pm and 2pm to 8pm

Sunday from 10am to 1pm and 2pm to 5pm

Monday to Friday from 2pm to 6pm and 7pm to Midnight (English)

Saturday from 10am to 2pm and 3pm to 9pm

Sunday from 11am to 2pm and 3pm to 6pm

7.

WARRANTY

Worldwide, Guillemot Corporation S.A. (“Guillemot”) warrants to the consumer that this Hercules product will be free from material defects and manufacturing flaws for a period of two (2) years from the original date of purchase. Should the product appear to be defective during the warranty period, immediately contact Technical Support, who will indicate the procedure to follow. If the defect is confirmed, the product must be returned to its place of purchase (or any other location indicated by

Technical Support).

Within the context of this warranty, the consumer’s defective product will, at Technical Support’s option, be either repaired or replaced. Where authorized by applicable law, the full liability of Guillemot and its subsidiaries (including for indirect damages) is limited to the repair or replacement of the Hercules product. The consumer’s legal rights with respect to legislation applicable to the sale of consumer goods are not affected by this warranty.

This warranty shall not apply: (1) if the product has been modified, opened, altered, or has suffered damage as a result of inappropriate or abusive use, negligence, an accident, normal wear, or any other cause not related to a material defect or manufacturing flaw; (2) in the event of failure to comply with the instructions provided by Technical Support; (3) to software not published by Guillemot, said software being subject to a specific warranty provided by its publisher.

8.

ENVIRONMENTAL PROTECTION RECOMMENDATION

At the end of its working life, this product should not be disposed of with standard household waste, but rather dropped off at a collection point for the disposal of Waste Electrical and Electronic Equipment (WEEE) for recycling.

This is confirmed by the symbol found on the product, user manual or packaging.

Depending on their characteristics, the materials may be recycled. Through recycling and other forms of processing Waste Electrical and Electronic Equipment, you can make a significant contribution towards helping to protect the environment.

Please contact your local authorities for information on the collection point nearest you.

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Hercules HWGEXT-54-LB

Trademarks

Hercules® is a registered trademark of Guillemot Corporation S.A. Livebox® is a registered trademark of Orange. This product is not officially licensed or endorsed by Orange. Intel® and Pentium® are registered trademarks of Intel Corporation. Wireless Attitude TM ! is a trademark of

Guillemot Corporation S.A. Microsoft® Windows® 2000, XP and Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. All other trademarks and brand names are hereby acknowledged and are property of their respective owners. Illustrations not binding.

Declaration of conformity with EU directives

This device can be used in: AT, BE, FR, DE, IE, IT, LU, NL, PL, ES, SE, GB, FI, CH.

Hereby, GUILLEMOT CORPORATION, Carentoir France, declares that this Hercules HWGADSL2P-54V2 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The Declaration of Conformity can be consulted at this website address: ftp://ftp.hercules.com/wifi/DoC/HWGADSL2P-54V2/DoC-eng_Hercules_HWGEXT-54-LB.pdf

Hercules is a division of Guillemot Corporation.

EUROPEAN USERS:

This equipment has been tested and found to comply with Directive 1999/5/EC of the European Parliament and of the Council on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. After assessment, the equipment has been found to comply with the following standards: EN 300.328 (radio), EN 301 489-1, EN

301 489-17 (electromagnetic compatibility) and EN 60950 (safety). This equipment may be used in all European Union countries and in all countries applying Directive 1999/5/EC, without restriction, with the exception of the following countries:

FRANCE:

When this equipment is used outdoors, output power is limited to within the frequency bands listed below. For more information, consult the ART website: www.art-telecom.fr.

Location

Indoor (no restrictions)

Outdoor

Frequency band (MHz)

2400 – 2483.5

2400 – 2454

2454 – 2483.5

Power (EIRP)

100mW (20dBm)

100mW (20dBm)

10mW (10dBm)

Operation of this equipment in a residential environment may give rise to radio interference; if so, it is incumbent upon the user to rectify the situation.

ITALY:

This device complies with the National Radio Interface and the requirements of the Frequency Allocation Table. Use of this wireless product outside of the boundaries of the owner’s property requires a general authorization. For more information, consult the website www.comunicazioni.it.

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Copyright

© Guillemot Corporation S.A. 2007. All rights reserved.

This publication may not be reproduced in whole or in part, summarized, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, photocopying, recording, manual or otherwise, without the prior written permission of Guillemot Corporation S.A.

Disclaimer

Guillemot Corporation S.A. reserves the right to make changes to specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by

Guillemot Corporation S.A. either for its use or for the infringement of patents or other rights of third parties resulting from its use. This product may exist in a light or special version for PC integration or other purposes. Certain functions detailed in this manual may not be available in these versions. Wherever possible, a README.TXT will be included on the installation CD-

ROM detailing the differences between the supplied product and the product described in the present documentation.

End-user software license Agreement

IMPORTANT: please read the Agreement carefully prior to opening and installing the Software. By opening the Software package, you agree to be bound by the terms of this Agreement. The Software enclosed in this package is licensed, not sold, and is only available under the terms of the present license Agreement. If you do not agree with the terms hereafter, you must promptly return the Software within 15 days, together with the entire contents of the box, to the place of purchase.

The Guillemot Corporation S.A. Software (hereafter named the “Software”) is copyrighted by Guillemot Corporation S.A. All rights are reserved. The term “Software” refers to all documentation and related material, including drivers, executable programs, libraries and data files. The purchaser is granted a license to use the Software only. The licensee also agrees to be bound by the terms and conditions of the present Agreement concerning copyright and all other proprietary rights for any third party Software, documentation and related material included in the Software package.

Guillemot Corporation S.A. reserves the right to terminate this license in the event of failure to comply with any of the terms or conditions laid out in the present Agreement. On termination, all copies of the Software shall immediately be returned to Guillemot Corporation S.A.; the purchaser remaining liable for any and all resulting damages.

License:

1.

The license is granted to the original purchaser only. Guillemot Corporation S.A. retains all title to and ownership of the

Software and reserves all rights not expressly granted. The licensee is not permitted to sub-license or lease any of the rights that are hereby granted. Transfer of the license is permitted, provided that the transferor does not retain any part or copy of the Software and the transferee accepts to be bound by the terms and conditions of the present Agreement.

2.

The licensee may only use the Software on a single computer at any time. The machine-readable portion of the Software may be transferred to another computer provided it is previously erased from the first machine and there is no possibility that the Software can be used on more than one machine at any one time.

3.

The licensee acknowledges the copyright protection belonging to Guillemot Corporation S.A. The copyright notice must not be removed from the Software, nor from any copy thereof, nor from any documentation, written or electronic, accompanying the Software.

4.

The licensee is granted the right to make one back-up copy of the machine-readable portion of the Software on the condition that all copyright and proprietary notices are also reproduced.

5.

Except where the present Agreement expressly permits, the licensee is strictly prohibited from engaging in, nor may he permit third parties to engage in, the following: providing or disclosing the Software to third parties; providing use of the

Software in a network, multiple PCs, multi-user or time-sharing arrangement where the users are not individual licensees; making alterations or copies of any kind of the Software; making any attempt to disassemble, de-compile or reverse engineer the Software in any way or form, or engaging in any activity aimed at obtaining underlying information not visible to the user during normal use of the Software; making copies or translations of the User Manual.

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