Fault Finding. ASL INTERCOM SMC02G

SMC02G/SMC02F/Variants - Product Manual

Table 2 SMC02 Faults – VAR4/VAR12/VAR20

Operational Fault

Symptom

Total loss of live audio announcement from a single microphone, though the microphone still appears to be functional.

Total loss of live audio announcement from a single microphone, though the microphone still appears to be functional.

Total loss of all functionality on a single microphone.

No operational failure on initial fault report. Total loss of all functionality on a single microphone if subsequent fault reports within one hour.

Total loss of all functionality on a single microphone.

Total loss of all functionality on a single microphone.

Fault

Description

Input audio surveillance

Mic capsule fault

Mic comms fault

Mic CPU reset

Mic RAM error

Mic ROM error

Fault Code(s)

Reported and

Logged at the

VAR4/VAR12/VAR20

IPXX AUDIO INPUT

XX=01 to 20

IPXX MIC CAPSULE

XX=01 to 20

IPXX MIC COMMS

XX=01 to 20

IPXX MIC COMMS

XX=01 to 20

IPXX MIC FAULT-09

XX=01 to 20

(Mic Processor stops)

• Check audio cabling or power supply cabling between microphone and

Router.

• Replace microphone console.

• Replace Router.

• Check continuity of microphone capsule and any associated wiring, if faulty then replace capsule if possible.

• Replace microphone console.

• Replace Router.

• Check data cabling or power supply cabling between microphone and

Router.

• Replace microphone console.

• Replace Router.

• A one-off occurrence may be experienced due to EMI or transients.

• Repeated occurrences indicate faulty microphone electronics, so replace microphone console.

•

Suggested Action

A one-off occurrence may be experienced due to EMI or transients.

• Repeated occurrences indicate faulty microphone electronics, so replace microphone console.

• Replace microphone console.

Loss of All-Call functionality on a single

SMC02 microphone

(standard SMC02 units only)

Loss of Speak Now LED functionality on a single

SMC02 microphone

(standard SMC02 units only)

Loss of All-Call LED functionality on a single

SMC microphone

(standard SMC02 units only)

All Call PTT

Contact Fault

LED fault

SPEAK-NOW

LED fault

ALL-CALL-ONLY

IPXX MIC FAULT-09

XX=01 to 20

(Mic Processor stops)

IP01 ALLCALL PTT

Audio Input 01 or

IP02 ALLCALL PTT

Audio Input 02

IP01 SPEAK LED

Audio Input 01 or

IP02 SPEAK LED

Audio Input 02

IP01 ALLCALL LED

Audio Input 01 or

IP02 ALLCALL LED

Audio Input 02

•

•

•

•

•

•

•

•

•

Check hardwired PTT wiring between the appropriate microphone and the

Router.

Replace microphone console.

Replace Router.

Check wiring between Router and

SPEAK-NOW LEDs on the appropriate microphone.

Replace microphone console.

Replace Router.

Check wiring between Router and

ALLCALL LEDs on the appropriate microphone.

Replace microphone console.

Replace Router.

Issue: 02 complete, approved

Page 48 of 60

SMC02G/SMC02F/Variants - Product Manual

Table 3 SMC02 Faults – Intellevac ACU and VAR8-ACU

Operational Fault

Symptom

Total loss of live audio announcement from a single microphone, though the microphone still appears to be functional.

Total loss of live audio announcement from a single microphone, though the microphone still appears to be functional.

Total loss of all functionality on a single microphone.

No operational failure on initial fault report. Total loss of all functionality on a single microphone if subsequent fault reports within one hour.

Total loss of all functionality on a single microphone.

Total loss of all functionality on a single microphone.

Fault

Description

Fault Code(s)

Reported and Logged at the

Intellevac ACU and

VAR8-ACU

IPXX AUDIO INPUT

XX=01 to 08

Suggested Action

Input audio surveillance

Mic comms fault

Mic CPU reset

MIC<n> MIC COMMS n=01 to 08

MIC<n> MIC COMMS n=01 to 08

• Check audio cabling or power supply cabling between microphone and

Router.

• Replace microphone console.

• Replace Router.

Mic capsule fault MIC<n> MIC CAPSULE n=01 to 08

• Check continuity of microphone capsule and any associated wiring, if faulty then replace capsule if possible.

• Replace microphone console.

• Replace Router.

• Check data cabling or power supply cabling between microphone and

Router.

• Replace microphone console.

• Replace Router.

• A one-off occurrence may be experienced due to EMI or transients.

• Repeated occurrences indicate faulty microphone electronics, so replace microphone console.

Mic RAM error MIC<n> FAULT 09 n=01 to 08

(Mic Processor stops)

• A one-off occurrence may be experienced due to EMI or transients.

• Repeated occurrences indicate faulty microphone electronics, so replace microphone console.

• Replace microphone console.

Loss of All-Call functionality on a single

SMC microphone

(standard SMC02 units only)

Loss of Speak Now LED functionality on a single

SMC microphone

(standard SMC02 units only)

Loss of All-Call LED functionality on a single

SMC microphone

(standard SMC02 units only)

Mic ROM error

All Call PTT

Contact Fault

LED fault

SPEAK-NOW

LED fault

ALL-CALL-ONLY

MIC<n> FAULT 09 n=01 to 08

(Mic Processor stops)

IP01 ALLCALL PTT

Audio Input 01 or

IP02 ALLCALL PTT

Audio Input 02

IP01 SPEAK LED

Audio Input 01 or

IP02 SPEAK LED

Audio Input 02

IP01 ALLCALL LED

Audio Input 01 or

IP02 ALLCALL LED

Audio Input 02

• Check hardwired PTT wiring between the appropriate microphone and the

Router.

• Replace microphone console.

• Replace Router.

• Check wiring between Router and

SPEAK-NOW LEDs on the appropriate microphone.

• Replace microphone console.

• Replace Router.

• Check wiring between Router and

ALLCALL LEDs on the appropriate microphone.

• Replace microphone console.

• Replace Router.

Issue: 02 complete, approved

Page 49 of 60