Configuring UNIVERGE UM8500 for the integration. Mitel 8500

Programming the phone system

If programming options other than those supplied in the following procedures are used, the integration’s performance can be affected.

NOTE

The following procedures are written with the assumption that you will use a Customer Administration Terminal (CAT) or Maintenance

Administration Terminal (MAT) to program the phone system.

To program the IP voice messaging ports in the phone system

1 Make sure that the NEAX 2000 phone system has licenses for using IP extensions using command F88>12>.

2 Configure the voice messaging ports as IP Terminal extensions, the default IP extensions type.

3 Write down the MWI analog codes that the NEAX 2000 phone system uses for turning the phones lamps on and off. These codes are needed when configuring UM8500 to work with the integration.

NOTE

The NEAX 2000 phone system may not have any settings to use codes for MWI analog operations. If this is the case, use command

CM 20 Y = 0/1/2/3 > set code > A040, CM 20 Y = 0/1/2/3 > cancel code > A041, CM 13 Y = 03 > station > 0 - for providing each station with Message Waiting capability.

4 Make sure that the following service features are enabled in the phone system:

■

Call hold

■

Assignment of no answer timer for blind transfer to station or blind transfer attendant

■

Blind transfer

5 Assign all of the voice messaging ports to a Uniform Call Distribution (UCD) group, use commands CM 17 Y=0 /1 /2.

6 Set the same location ID for all voice messaging ports and set either or both of the codecs G711, U-Law or A-Law, and G729A with payload size equal to 40 milliseconds for that location ID using commands CM12 YY=39, CM67 YY=00, and CM42 YY=100 ~ 177.

114 UNIVERGE UM8500 I NTEGRATION G UIDE

Configuring

UNIVERGE

UM8500 for the integration

After ensuring that the messaging system server is ready for the integration by completing all appropriate tasks in the Installation Guide, perform the following procedure to confirm that the integration is enabled.

To confirm that the integration is enabled

1 In Internet Explorer, go to the UM8500 Administrator

(http://<server name>/saweb) .

2 Go to System > Licensing > Licensed Features .

3 In the

Integration

box, confirm that the setting is

IP Protims

.

4 If the setting is not IP Protims , contact a sales representative for the necessary system key.

5 Go to System > Switch . Confirm that the settings match those in the following table.

If the settings are incorrect, integration features might not be enabled.

Phone system settings

Parameter

Manufacturer

Model

Switch Software Version

Integration

Required setting

NEC

NEAX 2000 IPS

Software Release 8 or newer with IP ports

VOIP-PROTIMS

6 Enter the MWI analog codes that the NEAX 2000 phone system uses for turning the phones lamps on and off. Save the changes.

7 Stop UNIVERGE UM8500.

8 Run VOIPAdmin.exe from Commserver\Utilities folder.

The VoipAdmin Tool appears.

9 Enter IP address of the phone system.

10 Set the general functionality for the ports as Terminal.

11 Under

Manage ports

, click

Add

to add a new port.

Enter the Extension and Password for each port.

12 If the system uses one or more IP PADs, under Manage Gateways click

Add

.

Enter the IP Address and set the

Has DSP

to 0 for each gateway.

13 Click

OK

to save the changes and then close VOIPAdmin.

14 Start UNIVERGE UM8500.

15 In Internet Explorer, go to the UM8500 Administrator

(http://<server name>/saweb) .

16 Go to

System

>

Ports

and check the extension of each port displayed in the

Port Table section of the page. If the extensions are incorrect, stop UNIVERGE

UM8500, verify the phone system settings made for the voice messaging

ports, see “ To program the IP voice messaging ports in the phone system ” on page 114

, and use the VOIPAdmin tool to make the necessary adjustments.

NEC NEAX 2000

WITH

IP P

ROTIMS 115

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