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Assigning the barred numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * Z U W
A
E
Off
On
Iz q ª
Lift handset
Assign barred numbers
Selection Enter internal ID and internal phone number
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement tone
Replace handset
Entering terminal types
Settings are available dependent on the connected terminal types . Certain functions are then automatically active.
Make the setting on every terminal:
- Telephone: The knocking prevention is switched off and can be switched on.
A call with the “Fax” service ID is not signalled.
- Answering machine: The knocking prevention is switched on permanently. Anyone can pick up a call from this connection.
- Fax: The knocking prevention is switched on permanently. A call cannot be picked up. The “Fax” service is transmitted. Calls with the “Fax” service ID are always signalled at this connection.
- Modem: The knocking prevention is switched on permanently. A call cannot be picked up.
- Combi-device: A combi-device is a telephone with integrated fax. In the combi-device a call is
Start programming mode: h
*PRO
PRO
generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the “Telephone” service. In case of external seizure with “10” use the
“Fax” service.
The knocking prevention is switched on permanently.
As-delivered state:
- Connection 1 – telephone, internal phone number 11
- Connection 2 – telephone, internal phone number 12
- Connection 3 – answering machine, internal phone number 13
- Connection 4 – combi-device, internal phone number 14
(system PIN) q
ª h *TYP
E
L
E
nter
De
l
ete
(telephone)
V
TEL
ANR
FAX
MOD
KOM
TEL
ephone
Answering machine
FAX
MOD
em
Combi-device q ª
P
Ackn. tone Replace handset
Lift hand-
TYP
e of terminal
Selection
V
anity Selection set
Continue programming or exit programming mode: h
*END q
ª
END
Programming P - 11
Programming short commands
You can program a function which you want to use frequently as a short command.
Two short commands which you can select with
*0
or
*1
on every telephone are available in your telecommunications system.
The following standard functions are stored as short commands in the as-delivered state:
*0
=
*TEL V
(Call the phonebook with
*1
=
Vanity input)
*HOE
(Pick up an external call)
You can program any function as short command
0 or 1. Every function starts with
*
.
You can also combine several functions in one short command.
Example: Print/reset total costs for an internal subscriber.
Enter the individual functions after index 0 or 1. Do not replace the handset!
*KOS
.... - start cost menu
*SUM
.... - print/reset total costs
*END
.... - exit cost menu
If you replace the handset before terminating the short command input with
*KUR
, the entry will be cancelled.
If you delete or cancel a short command input, the appropriate standard function is programmed again.
Start programming mode: h
*PRO
PRO
h * K U R
E
E
nter
L
De
l
ete
Lift handset
Short command
Selection
(system PIN) q
Iz q
ª z
Enter
i
ndex
ID and index
0 or 1
Ackn.
tone
Enter function.
Do not replace the handset!
ggf.
* K U R q ª z p
Enter the next function if necessary. Do not replace the handset!
Exit short command input
Acknowledgement
Replace handset tone
Continue programming or exit programming mode: h
*END q
ª
END
P - 12 Programming
Setting list of callers
The telecommunications systems saves external calls which no internal subscriber has answered in a list (call list). You can display and print the list with the “TK-Phone” program on the PC. The “TK-
Phone” program is part of the TK-Soft software package.
1. Interrogate selection:
- Off – no list of callers is saved for this connection.
- Phone number – All external calls are saved for this connection.
- Phonebook – Only those external calls which transmit the phone number and are listed in the telecommunication system’s phonebook are saved for this connection.
2. Specify to whom the selection should apply:
-
I
nternal subscriber (eg 11)
-
A
ll internal subscribers
As-delivered state: Off – no list
The call list contains the following information:
- date and time of the call
- phone number/name of the caller (if the phone number is not transmitted, the caller’s phone number is marked “unknown”)
- multiple subscriber number of the internal subscriber
- service (telephony, fax, data)
The green LED of the telecommunications system flashes rapidly when an entry is saved in the list.
The LED stops flashing rapidly when the list has been read out with “TK-Phone”.
Start programming mode: h
*PRO
PRO
(system PIN) q
ª h * L I S
A
R
T
Off
Phone number
Phonebook
I z
Internal phone number
A
A
ll internal phone numbers q ª
Lift handset
LIS
t of callers
(call list)
Selection Selection:
Enter internal ID and internal phone number or
A
ll internal phone numbers
Acknowledgement tone
Replace handset
P
Continue programming or exit programming mode: h
*END q
ª
END
Programming P - 13
Brokerage – Setting the variant
In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage
(Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch).
Difference when brokering with two external subscribers:
Brokerage in the telecommunications system –
The two lines (B-channels) are busy. Another external connection is not possible.
Brokerage in the Exch (HOLD) – Only one line (Bchannel) is busy. The 2 nd B-channel is free for another external connection.
Start programming mode: h
*PRO h * M A K
A
PRO
Off
E
On q
As-delivered state: Brokerage in the telecommunications system
(system PIN) q
ª
ª
Lift Brokerage in the Selection AcknowledgeReplace handset handset exch ment tone
Continue programming or exit programming mode: h
*END q
ª
END
Setting the flash time
Analog telephones with DTMF (dual tone multi-frequency dialling) require a flash key (R-key or signal key) among other things to transfer calls.
You can adapt the telecommunications system to different flash times of the telephones. The flash time of your telephone is listed in the telephone’s technical data.
Set the flash time at the terminal connection to which it is to apply.
As-delivered state: flash time – 50 to 600 ms
Proceed as follows on the telephone to test whether the set flash time is correct:
- set up external call
- press the Flash key
- the time is set correctly if your hear the internal dialling tone
- the connection is cut off, flash time in the telecommunications system is set too short.
Start programming mode: h
*PRO
(system PIN)
PRO
h * F L A E z q
ª q ª
Lift handset
FLA
sh time
Input ID Enter flash time range
2 = 50 to 200 ms
3 = 50 to 300 ms
4 = 50 to 400 ms
5 = 50 to 500 ms
6 = 50 to 600 ms
Acknowledgement tone
Continue programming or exit programming mode: h
*END q
ª
END
Replace handset
P - 14 Programming
Programming Music on Hold
Define whether the held caller is to hear music on hold (MoH) when you make a refer back call or forward a call.
As-delivered state : Internal Music on Hold
You will hear 1 melodie in succession when you select the internal MoH.
Start programming mode: h
*PRO h * M O H
PRO
A
I
Off
(system PIN)
I
nternal MoH q q
ª
ª
Lift handset
M
usic
O
n
H
old
Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Sending zero
Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure “spontaneous with internal” on this terminal, you have to switch on the “send zero” function.
As-delivered state: Send zero – off
Start programming mode: h
*PRO
PRO
h * N U L
A
E
Off
On
(system PIN) q q
ª
ª
Lift handset
Send zero Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P
Programming P - 15
CLIP function, set options
On analog terminals with caller number display
(CLIP function) the TK system displays the caller number provided this transmitted by the caller or his network operator:
- display name of caller. The caller's name and number must be stored in the TK system phone book.
- display caller's number
- display time and date
- Off - no CLIP function for all subcribers
If you wish to set several options you have set each option individually, using procedur -
*
each time.
Delivery condition
: caller number ON
In order to use the CLIP function you must switch the CLIP function on at the terminal (see operation
- display caller number (CLPI)).
Start programming mode: h
*PRO
PRO
A
Off
(system PIN) h * C O P
N
N
ame
D
D
ate/Time
R
Phone number q q
ª
ª
Lift handset
Set CLIP option Selection Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
P - 16 Programming
Protecting the programming mode and switch box against unauthorised access
You can prevent unauthorised access to the programming mode with a system PIN ( P ersonal I dentity N umber).
You can prevent unauthorised access to the switch box by a box PIN.
System PIN – Normally every subscriber can program. With the 4-digit system PIN, you can prevent unauthorised starting of the programming mode.
This protects your telecommunications system settings (e.g. authorisation of the internal subscribers) against unwanted changes.
has been entered after
*PRO
when the programming mode is started.
You can switch the system PIN on or off or change it. In the as-delivered state , the system PIN is always 2580 (standard PIN), this is the middle keys from top to bottom. The standard PIN is switched off.
You can enter your own new PIN for better security.
The standard PIN or the new system PIN must be switched on and off separately.
If you forget your own system PIN you cannot do any more programming. In this case you will have to consult your dealer. Only he can reset the PIN.
Box PIN – You can dial the switch box of your telecommunications system en route from any telephone, e.g. to switch over the day/night service or set a diversion. You can protect the switch box against unauthorised access with the 4-digit box
PIN. No box PIN is programmed in the as-delivered state . You have to enter a box PIN if you want to use the switch box.
Programming a system PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
A
Off
P
h * A N L
E
S
On
S
tandard PIN q ª
N
Enter
n
ew PIN
Pz
Lift handset
System pin Selection Enter
P
IN ID and
4-digit system
PIN
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement tone
Replace handset
Enter system PIN?
If you hear the Acknowledgement tone after
*PRO
, the system PIN is switched off in the telecommunications system. There is no need to enter the system PIN.
If you do not hear any tone after
*PRO
, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. You will hear the Acknowledgement tone if the PIN is correct. If the PIN is incorrect, you will hear the error tone
(busy tone). Replace the handset and start the input again from the beginning.
Programming P - 17
Programming the box PIN (switch box PIN) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * B O X
Lift handset
BOX
pin
E
L
E
nter
De
l
ete
Selection
P z
Enter
P
IN ID and 4digit switch box PIN
q ª
Acknowledgement tone
Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
Entering the code
Enter your code (local network code). This saves you having to enter the code for phone numbers in the phonebook of your local network.
Start programming mode: h
*PRO
PRO
The code is automatically prefixed to the transmitted phone number.
(system PIN) q
ª h * O R T
E
L
E
nter
De
l
ete
Vz # q ª
Lift handset Local code Selection Enter code ID and code number
Continue programming or exit programming mode: h
*END q
ª
END
Acknowledgement tone
Replace handset
P - 18 Programming
Loading new firmware
You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC/ printer interface or at the USB interface of the telecommunications system.
Your dealer can also load the new firmware in your telecommunications system remotely by ISDN.
Backing up the telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- Start the “TK-Set” configuration program on your PC.
- Read all the data from the telecommunications system (F8).
- Save the data on the hard disk or a diskette.
- Transfer the call data records with the “TK Bill” program if necessary.
- Save the LCR table.
Loading new firmware ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- A firmware update consists of the files
xxx.abf
and
xxx.bin
. These files may be combined in a self-unpacking file (
xxx.exe
).
- - The files
xxx.abf
and
xxx.bin
must be in the
Updates
directory of TK-Soft.
- (...\tksoft\updates)
- Start the update program “TK-Flash”
- The online help will tell you how to operate “TK-
Flash”.
The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.
- Exit “TK-Flash”.
- Clear the telecommunications system memory from the telephone.
Clearing the memory from the telephone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * A U S q
Lift handset
As-delivered state
(clear memory)
Acknowledgement tone
The memories are cleared!
ª
Replace handset
P
Loading telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Load the saved system data from the PC back into the telecommunications system.
The telecommunications system now operates with the new firmware.
Programming P - 19
P - 20 Programming
Communication through PC
Software overview ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The CD-ROM supplied contains the software package
TK-Soft and the communications software TK-com . The communications software makes available to you high-performance universal communications programs which give you the most important applications of data communication via the USB connection to the TK system. For environmental reasons we have not provided large volumes of printed operating instructions for individual communication programs. You can access the help function for every application with key F1 and can print the help text out yourself if you wish.
Program components of software package TK-Soft ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
TK-Bill - is responsible for costing your calls.
Provided your network operator transmits the tariff information, the software calculates all call costs. TK-bill sorts and calculates by extension, date, call numbers or customers. It is also possible for all calls to be sorted by network provider. TK-bill not only logs calls which incur costs but if requested will also log incoming calls, producing a logbook of all telephone activities.
TK-LCR - is a program aimed at reducing your telephone costs. Least-cost-routing means that you will always make calls using the cheapest provider. If the selected route happens to be busy the fallback function automatically switches to the next cheapest provider. This is implemented by an „intelligent“ database in table form. An individual routing table for cost-optimised calls can be created at any time. If for instance you wish only to call through providers who can be used without prior registration („Call-by-Call“) no problem. Once you have entered this request you do not need to do anything else. The TK system will always search for the cheapest provider for any time and distance.
A weekly profile can be established for up to eight different providers with your network code. You can also freely specify eight tariff areas. Just click on the provider requested and drag it into the appropriate „timetable“ using the mouse - it’s a simple as that !
It is even simpler if you use your dealer. He can enter the cheapest providers in your region into your TK system memory by remote configuration.
Or you may for instance use the free tariff service on the internet and download your individual selection directly onto the PC.
TK-phone - with the CTI program (computer telephone integration) the PC make calls via the TK system. It does not matter which program you are currently working in, TK-phone will inform you on the monitor at any time who is or was trying to call you. Simply double-click on the call list to return the call. Or you can immediately store all telephone numbers in the computer. The TKphone directory is limited only by the size of the hard disk. TK-phone also allows you to select any telephone number on the screen: for example if you receive an e-mail and want to call the sender.
Mark the phone number on the e-mail and copy the number into the temporary memory. Your phone rings. When you pick up, the number is dialled from the temporary memory. You can then speak to the subscriber.
TK-set - for programming the TK system from a
PC. Call diverting, ring sequences, daytime/night switching and all the parameters of the ISDN system can be quickly and easily set or modified.
With TK-set you can also store your individual configuration on the hard disk or diskette. If necessary you can transfer everything back to the
TK system. (See chapter „Programming the TK system“).
C
Communication through PC C - 1
Program components in the communication software TK-Com ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
TK-Info - is an information function which signals the current state of send or receive procedures on the windows task bar. The symbol in the task bar changes depending on the action. Further information is also displayed via a Tool tip.
TK-Fax - this application makes it possible for you to view and work on faxed documents both sent and received. Faxes are sent via the fax printer driver installed in the system; you can for instance print out the document to be faxed from your word-processing package via the fax printer driver.
The application shows all incoming and outgoing faxes in a log-book. It is possible to read and/or print out documents received and sent. To read a fax you highlight the document required in the logbook and open it through the Look function in the tool bar or the corresponding menu item in the Fax menu. If you want to look at various documents you do not need to open all the files individually; highlight all the corresponding documents and select the required function from the tool bar or the menus.
A document which has already been read will be marked in the log-book. A short-cut print function assists in creating the log-book. Via the menu item Log-book- Print List the log-book selected will be printed. The symbols on the lefthand side make it possible to set filters for the logbook which the view will also follow.
A document which has already been printed will be identified with the symbol in the log-book.
Transmission status is also shown in the log-book by various coloured arrows.
To delete log-book entries and the documents associated with them a button is available on the tool bar which when activated deletes all selected menu entries. You can also use the short-cut delete functions which you access via the menu item Delete in the log-book menu. However if you wish to delete log-book entries but not the faxes associated with them you can back-up documents via the disk symbol in the tool bar to your hard disk or other medium.
TK-File - this application makes it possible for you to exchange data quickly and easily with another user via the standardised Eurofile transfer.
If you wish to transfer files you must first connect to another PC. To do this enter a telephone number under Connection or select a number via
C - 2 the Combination field and activate the button
Compile on the tool bar.
The presentation of files and navigation in the files takes place precisely as in Windows Explorer. On the left-hand side you will see the files which are on the hard disk. On the right-hand side the other user is shown in the same way. Highlight the files to be transferred and drag these with the mouse to the target file of the other computer.
TK-Tel - this application makes it possible to also use your PC conveniently as an ISDN telephone.
TK-Tel contains the two program components
AGFEO TK-Tel Telephone and AGFEO TK-Tel
ControlCenter.
AGFEO TK-Tel Telefon contains the log-book, address books and configuration dialogs.
All connections are logged in the log-book with important information.
The address books give you direct access to the databases which you have linked to these. For an incoming or outgoing telephone call you receive the necessary data for the relevant call directly.
The AGFEO TK-Tel ControlCenter appears as a telephone receiver in the taskbar of your system.
Current connection data are displayed as a small window next to the Control Centre. Via this window you can select all connection-orientated functions with the mouse (eg hang up, swap broker, query). Via the menu functions you can perform all the necessary set and configure tasks for the application.
TK-Voice - is a convenient call-answering system on a software basis. This offers the user all the same functions as are offered by a conventional digital answering machine.
These include voice announcements, recording messages with date and time stamp and an integral remote access function.
As an option you can set a personal thirteen-digit remote access code. The increased code length offers a high level of security.
You need a telephone or full-duplex soundcard in addition to a microphone and loudspeaker though which you can record your personal announcement and listen to voice messages.
The program already contains pre-set announcements. You can listen to these announcements via the Announce button on the toolbar or the corresponding menu item and modify them if you prefer a different message.
Communication through PC
Before you can listen to a message a call number must be defined.
Incoming messages will be displayed in a log-book.
Via the symbols on the left-hand border you can select „display all messages“ or only new ones.
The log-book printout will follow the selection made.
To listen to messages received you select this in the log-book and confirm using the Play button on the tool bar or select the corresponding menu item in the Messages menu. The symbol appears in the log-book against messages already listened to.
You can access a short-cut print function via the
Print button or the corresponding menu item which assists you in printing out a log-book.
So that you do not waste valuable memory space on your hard disk, short-cut delete functions are available. Using the button Delete all the selected log-book entries and their corresponding sound files are deleted. If you want to take certain messages out of the log-book, however, but not finally delete them, you can back-up the file before deleting. You can back up the sound file on your hard disk or another medium via the menu item
Store Under in the Messages menu.
which you can use the remote data transmission network via ISDN. You can make connections to the Internet using this and connect computers to one another (via the Remote Access Service). Further information on the remote data transmission network is available in Windows 98 documentation.
CTI - Computer-assisted calling via TAPI interface ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
TAPI - (Telephony Applications Programming Interface) in contrast to TK-Phone is not a stand-alone
CTI application but an interface between a TAPIcompatible Windows application and the TK system. Provided programs (applications) support this interface, it is possible to control the TK system.
The extent of control depends on the application used. However it usually includes starting outgoing calls (selection from the application) and display of incoming calls.
TAPI is a Microsoft Operating Systems interface and the application side of the Microsoft-Telephony-Interface. To connect this interface to the TK system a Telephony-Service-Provider (TSP) from the manufacturer of the ISDN hardware is necessary, in this case AGFEO. The TSP is a driver which you must install on your PC. It executes the required
TAPI functions and controls the necessary data exchange between the PC and the TK system.
Because of the continually growing function capability of TAPI-assisted applications the TSP needs to be continuously expanded. So that you always have the current TSP available we make the
TSP available to you on our Internet homepage at hhp://www.agfeo.de.
The self-unpacking file contains all the information necessary for installation and for the applications supported. If you do not have internet access please contact your dealer. The TSP will be sent to you free of charge.
C
Communication through PC C - 3
System requirements ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The following are system requirements for installation of the software packages:
Desktop-PC or Notebook with
. Pentium processor from 133 MHz
. RAM minimum 32 MB (more working memory improves performance)
. Hard disk memory approx. 30 MB for working programs, sufficient memory space for the fax documents and data which are to be transmitted and received
. CD ROM
. 1 free USB interface
. Microsoft Windows 98 or Windows 2000
. Full-duplex soundcard, microphone and loudspeaker (optional) for TK-Voice (answering machine)
Set up USB connection ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can connect the TK system to a desktop PC or notebook via the USB interfaces.
1. Take the USB cable supplied (identified by the
USB symbol on its plugs)
2. Plug the square plug (B-plug) for the USB cable into the USB socket on the TK system
3. Plug the flat plug (A-plug) on the USB cable into one of the USB connections on your computer
4. Switch your computer on.
When you first start up Windows with the TK system you will be asked to specify the position of the driver. For further details see section „Install driver software“.
C - 4 Communication through PC
Install driver software ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Important !
If you have already installed an ISDN card from a different manufacturer in your computer you must first remove this. Follow the instructions in the manufacturer’s handbook.
best driver for the equipment (recommended)“ and click on „continue“.
Before you install the driver software the TK system must be connected to the PC via the USB interface.
3. Activate the option „CD-ROM“ in the next dialog window and de-activate all other boxes.
Place the CD in the CD-ROM slot and click on
„continue“.
1. When the PC has recognised the TK system connected to it the „Hardware Assistant“ appears. The Hardware Assistant installs the software for a new hardware component
(AGFEO AC 14 USB).
Click on „continue“.
4. Once the drivers have been found, click on
„continue“ to start installation.
5. The drivers will be installed.
6. Once installation is completed, start your PC up again.
2. In the next dialog window select „Look for the
Uninstall driver software ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
If at a later date you no longer want the driver software on your PC, you can uninstall this.
Remove the AC 14 USB in the Device Manager
(find under System setup/System/Device Manager/
Network cards/AGFEO ISDN AC 14 USB).
Install communications software ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Before you start to install the communications software, close all open applications and make sure that the AC 14 USB is correctly installed.
If the auto-start function is de-activated on your system, proceed as follows:
Place the program CD in the CD slot. The installation program will be started automatically.
1. Open (double-click) the symbol „workplace“ on your desktop.
2. Open the symbol for your CD system.
1. Select the communication software „TK-soft“ or
„TK-com“ from the CD menu.
3. Start the program setup.exe
C
2. Click on the field „install“.
3. When requested, input the path and confirm.
All the necessary files will now be copied automatically to the hard disk.
4. Select the communication software „TK-soft“ or „TK-com“ from the CD menu.
5. Click on the field „install“.
6. When requested, input the path and confirm.
All the necessary files will now be copied automatically to the hard disk.
Communication through PC C - 5
Connections to Internet or other network
These instructions show you how to connect to the
Internet or other network with the Microsoft remote data transmission network.
1. Open (double-click) the symbol „workplace“ on the desktop.
2. Open (double-click) the symbol „DT network“.
The DT network is automatically installed as standard in Windows 98. If the remote data transmission network does not appear under
„workplace“, you can still install it. Select „Start
-> setup -> system control -> software“. Further information can be found in the Windows Help index under „Software, install components“.
3. If this is the first connection, click on „continue“.
Otherwise open (double-click) „Create new connection“.
4. In Help enter a name for the connection eg the name of your provider.
5. Under „Select device“ select „AGFWMP-Line 1“ and click on „continue“.
6. Enter the ISDN dialling number for your Internet provider or the remote network and click on
„continue“.
7. Click on „complete“. A symbol for this connection will appear.
Configure connection
1. If the remote data transmission network is not open: Open (double-click) the symbol
„workplace“ on the desktop. Open (doubleclick) the symbol „remote data transmission network“.
2. Open the dialog window in which you can configure your connection. Click with the right mouse key on the symbol for the previously installed connection and select „Properties“.
3. Activate the registration card „Server types“.
Execute the following steps:
. If you are setting up an Internet connection, deactivate „Register with network“.
. Activate „software compression“.
. For connections to the Internet activate only
„TCP/IP“ as the protocol.
Dialling the Internet or other network
Once you have set up the connection to your internet provider or the network as described you can now dial into the corresponding network. If you want to surf the net or access your e-mail you must have a web browser or e-mail application installed.
To connect, follow these steps:
1. Open (double-click) the symbol „workplace“ on the desktop.
2. Open (double-click) the symbol „remote data transmission network“.
3. Open (double-click) the symbol for the connection set up previously
4. In the dialog window „connect to“ do the following:
Input the name made available by your internet provider and the code word.
Click on „connect“.
As soon as the connection is made the dialog window „connected to“ appears.
5. You can now surf the internet with your web browser or access your e-mails with an e-mail application.
Disconnecting
To disconnect click on the dialog window
„connected to“ on „disconnect“.
If this window has minimised to a symbol, click on the symbol in the task bar.
C - 6 Communication through PC
Glossary
Services
A service identification (ID) (e.g. telephony, fax) is transmitted in ISDN when an ISDN subscriber is called. The caller is only connected if the called terminal has the same service ID. This prevents wrong connections of two different terminal types
(e.g. phone and fax).
DT - network
With the Microsoft Windows data transmission network your computer can accept a connection to an internet service provider.
Terminals
Appliances which you connect as internal subscribers of the telecommunications system.
Analog terminals such as telephones, answering machines, fax machines, combi-devices (telephone, fax and possibly answering machine in one unit), modem.
External
A distinction is made between internal and external calls when telephoning in a telecommunications system. External calls are calls to subscribers which are not connected to your telecommunications system. Connections between terminals of your telecommunications system and other terminals at your multi-equipment access are therefore also external connections. The local tariff is usually charged for such connections.
External seizure (seize outside line)
Seizure of a line (B-channel) to call an external subscriber.
ISDN (Integrated Services Digital Network)
All services (speech and data) can now be transmitted in one network.
Incoming external connection
Connection to a terminal of the telecommunications system set up by an external subscriber with the phone number of the telecommunications system.
Configuration
Setting (programming) the functions of the telecommunications system with a PC by means of a configuration program.
Line (B-channel/S0 basic access)
You can connect an external S0 basic access to your ISDN telecommunications system. Every external S0 basic access behaves like two conventional analog lines. You therefore have two lines (B-channels) on which you can make telephone calls (local, long distance or overseas calls).
Dual tone multi-frequency dialling method
(DTMF)
Every dialled digit is assigned a certain tone.
Telephones with this dialling method require a signal key (refer back key R) on the telecommunications system.
MoH (Music on Hold)
A waiting external subscriber hears music whilst the connection is on hold, e.g. when a call is forwarded.
Outgoing external connection
Connection to an external subscriber set up from a terminal of the telecommunications system by dialling an external phone number.
MSN (Multiple Subscriber Number)
The multiple subscriber number is one of the phone numbers under which the multi-equipment access can be reached.
A
Pulse dialling method (PD)
Every dialled digit is assigned a fixed number of pauses. The pauses are audible in the earphone when dialling.
NTBA (Network Termination for ISDN Basic
Access)
The network operator lays his copper cables up to this access point (S0 basic access). You connect your telecommunications system and other ISDN terminals to it.
Internal
Internal calls are calls which subscribers in the telecommunication system hold with each other by dialling the internal phone number. These calls are generally free.
Ringing assignment
In the ringing assignment you define which terminals of the telecommunications system are to ring when an external call is received. Should only one terminal ring or several terminals simultaneously?
Appendix A - 1
Ringing assignments for external calls are: day service, night service and forwarding (internal).
You can switch over between day and night service at any time from any telephone.
Internal call forwarding – An incoming external call which is not answered within a certain time is forwarded. The terminals of the telecommunications system defined in the call forwarding then ring. The number of rings until forwarding is adjustable.
Switch box
You can call the switch box of your telecommunications system externally and for example switch the ringing assignment, set up a diversion or monitor a room with a post-dialled
* procedure.
You can reach the switch box externally by a multiple subscriber number (MSN) specially assigned to the switch box. The switch box is protected against unauthorised access by the box PIN.
Signal key R (refer back)
A key on the telephone which you have to press when you want to refer back to another subscriber during a call. The signal key must have the flash function, i.e. must be able to effect a short pause.
USB
U niversal S erial B us is a serial interface with transmission rate up to 12 Mbit/s. A USB connection can serve several items of equipment simultaneously. These can be added or removed during the current opreation.
If something goes wrong
Inspections ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- In the case of malfunctions in the telecommunications system, please check the system is being operated correctly as described in the operating instructions.
- Check that the connections of the terminals and the telecommunications system are correctly plugged in.
- If you cannot eliminate a fault, your dealer will be glad to help.
N. B.! You can only use the ISDN features of your
AGFEO ISDN telecommunications system if your network operator provides these features.
Switching off the special dialling tone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You hear the special dialling tone when you lift your telephone’s handset.
You hear the special dialling tone when do not disturb, automatic dialling or a diversion are active.
special dialling tone with the
*
procedure.
h * S O N
Lift handset
Special dialling tone
(deactivate functions) q
Acknowledgement tone
ª
Replace handset
Power failure
You cannot dial internally or externally during a power failure.
When power supply is recovered:
- the telecommunications system works again with the previously configured program. All the settings made by the programming mode or the
PC program are retained providing the programming mode was properly terminated.
A - 2 Appendix
- callbacks are deleted
- the connections parked in the telecommunications system are deleted
- the connection cost totals and connection data records are saved.
Behaviour in the event of faults
Fault
Programming of telecommunications system unclear
Possible causes
No dialling tone on Power failure lifting the handset
Defective terminal
Defective installation
Remedy
Reset the telecommunications system
Reset the telecommunications system to the as-delivered state and reprogram
Check mains connection, fuses
Check terminal at another connection
Check the terminals in the socket and on the telecommunications system
Switch off do not disturb No internal calls are received
No external calls are received
Do not disturb switched on
(special dialling tone)
Diversion to another telephone (internal/external)
(special dialling tone)
Wrong MSN entered
MSN – internal subscriber assignment missing
Do not disturb switched on
(special dialling tone)
Diversion to another telephone (internal/external)
(special dialling tone)
Switch off diversion
Enter right MSN, delete all if necessary
Assign internal subscriber to the MSN
(ringing assignment)
Switch off do not disturb
Switch off diversion
ISDN call forwarding is active Deactivate ISDN call forwarding
No outgoing external No authorisation connection possible programmed
Check authorisation, access to ISDN network, assignment of barred numbers
Cost limit reached Inform system administrator
Transfer of external The refer back key r
on the Set the telephone to DTMF (tone dialling) and the call (refer back) not possible telephone is set as an earth key refer back key to flash
A
Incorrect flash time Set the flash time on the telephone or on the telecommunications system for the terminal connection concerned
Appendix A - 3
Resetting the telecommunications system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can return the programming of the telecommunications system to a defined condition by resetting. This may be necessary when unclear settings are to be reset or the telecommunications system is to be re-programmed.
After the reset, the telecommunications system operates again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was terminated properly.
Attention! The following are deleted when the telecommunications system is reset:
- all existing internal and external connections
- remote configuration
- internal callbacks
- ISDN callback on busy
- Line reservations
Hardware reset – Pull the power pack from the socket of the 230 V mains and plug it back in.
Software reset – Run the following procedure
Software reset ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª
PRO
h * R E S ª
Lift handset
RES
et the telecommunications system
Replace handset
Rings
External call
Rhythm 0 (standard)
Rhythm 1
Rhythm 2
Rhythm 3
Rhythm 4
Internal call
Reserving a line
All ringing rhythms for incoming external calls start with an initial ringing of 500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the caller’s phone number (CLIP). It is then possible to distinguish calls under different phone numbers of the telecommunications system (see diagram).
{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||
An external subscriber calls
{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||
. . .
. . .
{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||
. . .
{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||
. . .
{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||
. . .
An internal subscriber calls
{{{{||||{{{{||||{{{{||||{{{{||||{{{{
Explanation:
{{{{{{{{{{||||||||||
. . .
Ring pause continued
The rings may deviate depending on the terminal used.
A - 4 Appendix
Tones
Dialling tone
- internal
- external
{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| signals that you can dial after lifting the handset
. .
.
{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{
.
. .
.
continuous tone which you hear when you have seized a line after dialling “0”
Ringing tone
- internal
- external
Busy tone
Special dialling tones
- Programming tone
- Lock tone
{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||
The internal subscriber is called
. . .
{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||
The external subscriber is called
. . .
{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||
The dialled internal or external subscriber is busy
. . .
||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{
. . .
Signals, after lifting the handset, that you can dial but do not disturb, automatic dialling or a diversion is switched on
{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||
. .
.
Signals, after lifting the handset, that you cannot dial, the programming mode or the cost menu are switched on
{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||
Signals, after lifting the handset, that the telephone is locked.
. .
.
Knocking tone
- internal
- external
Acknowledgement tone
{{{{
Signals an internal call in your conversation
{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|
. . .
Signals an external call in your conversation after 10 s
{{{{
Input accepted
A
Error tone
{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||
Operating error/input rejected
. . .
Explanation:
{{{{{{{{{{||||||||||
. . .
tone pause continued
Appendix A - 5
Technical data
Housing dimensions
Weight
Ambient temperature
- operation/storage
Humidity
Main connection
- power consumption at
U rated
= 230 V and full load
- length of the connecting cable
- power pack (type)
S0 access
- connection
- length IAE cable
15.4 x 21.5 x 4.6 (width x height x depth) in cm
980 g including power pack
5 °C to 40 °C/-25 °C to +70 °C max. 70% (no condensation)
230 VAC, +10%/-10%, 50 Hz
I rated
2 m
= 40 mA (9 VA)
TST 433238
Multi-equipment access, Euro ISDN by Western socket RJ45 and enclosed
IAE connecting cable IAE8/IAE8
1.5 m
Analog terminals
- range
- connection
- dialling method
- refer back key
- Modem operation
4 a/b terminals (telephone, answering machine, fax, modem
2 x 50 ohms (ø 0.6 mm, 800 m) symmetrical, 2-wire via TASE connections without coding F or N or via screw terminals, plug-in
Pulse dialling or DTMF
Flash (50 to 200 ms) transmission speed up to 56600bps, can be reduced if necessary to 33600 bps by transmission path and lines
PC interface
- range
- connection
USB interface
- length of the USB cable similar to RS 232C
3 m, +/-5 V
9-pole D-Sub socket
Universal Serial Bus
3 m
Data backup during power failure unlimited
Music on Hold (MoH) internal, 1 melodie
A - 6 Appendix
Key words
A
CTI - Computer-assisted calling
D
Analog terminals
Answering machine.
See
TK-Voice
Asterisk key
B
Barred numbers
Busy LED
C
Data transmission
Day service
Dialling method
Disply charges for the last call
activating (switching on) deactivating (switching off)
via the ISDN exchange via the telephone system
I - 4
Dual tone multi-frequency dialling (DTMF)
I - 4
Dual tone multi-frequency dialling method (DTMF)
Durchrufen von unterwegs O - 9
E
Calling an internal subscriber
Communication of the charge pulses
Communication software.
Siehe
TK-Com, TK-Soft
Connecting the telecommunications system
Connections to Internet or other network
Eurofiletransfer.
Siehe hier
TK-File
External connection
External seizure at combi-device connection
spontaneous spontaneous with internal switching
F
Key words
See
TK-Fax
K - 1
K
I
Forwarding (internal)
Function LED
H
Hash key
Inspections in the event of malfunctions
Install communications software
Installing the configuration program
Interface
parking (replugging on the bus)
K
Keys
L
Light emitting diodes (LED)
Busy LED (red)
Function LED (green)
List of contents
K - 2
I - 4
Locking/unlocking the telephone
M
Modem
MSN (Multiple Subscriber Number)
Multiple subscriber numbers (MSN)
N
NTBA (NT) – network termination
O
P
I - 5
I - 5
I - 5
I - 5
I - 3
Key words
Parking
in the ISDN exchange in the telephone system
Phonebook
Pick up.
Siehe
Anrufe heranholen
Pictograms
PIN (Personal Identity Number)
Power pack connecting
Power pack connecting
Power
I - 5
Program components in the communication software
C - 1 Program components of software
Programming
Programming mode
Pulse dialling method
R
Remote configuration – Remote service
Resetting the telecommunications system
Restoring the as-delivered state
S
Safety Instructions
Safety instructions
I - 4
I - 4
Signal key R (refer back)
Software.
Siehe
Firmware
Key words
System PIN
T
Telefax.
Siehe
TK-Fax
Telephoning
Analog
Connecting to external TAE sockets
I - 4
Connecting to the telecommunications system
TK-Com
TK-Soft
Tracing – identifying malicious callers
Transmitting your phone numberO - 1, O - 2, O - 21
U
W
K
K - 3
K - 4 Key words
Copyright ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Copyright 2000 AGFEO GmbH & Co. KG
Gaswerkstr. 8
D-33647 Bielefeld
We reserve all rights to this documentation; this applies especially in the event of a patent award or registered utility.
The documentation may not be changed or translated manually or in any other way into any language or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical and all other media.
Trade marks and names used in this documentation are subject to the rights of the companies concerned.
Technical modifications ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of technical progress without prior notice.
This documentation has been prepared with the utmost care and is revised regularly. Despite all our care, however, technical inaccuracies and typographical errors cannot be totally ruled out. All errors which become known to us will be corrected in new editions. We are grateful for any hints at errors in this documentation.
You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator offers them.
Technical hotline ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
If you have any questions concerning operation of your telecommunications system which these operating instructions cannot answer, please consult your dealer.
Before calling your dealer you should have the following information ready to save time:
- What kind of telecommunications system do you have?
e.g. AGFEO AC 14 USB (is printed on the rating plate on the system)
- What multiple subscriber numbers (MSN) have you got?
(is on the registration form or confirmation of the network operator)
- What software version is on your AGFEO installation diskettes? (printed on the diskettes)
- What software version does your telecommunications system have?
(can be read out on the PC)
- What terminals have you connected to your telecommunications system? (analog terminals with an without DTMF dialling, fax machines etc.)
- Keep the operating instructions of the connected terminals and this manual ready.
- Start your PC and read out the configuration with TK-Set. Print out the configuration of your telecommunications system if possible.
K
Key words K - 5
This device meets the requirements of the EU directives:
91/263/EWG
73/23/EWG
Telecommunications Equipment
Low voltage equipment
89/336/EWG Electromagnetic compatibility
Your telephone carries the CE mark of approval.
Ident. No. 538 477
Subject to modifications.
Printed in Germany
0008
Der Umwelt zuliebI - 100% Altpapier
AGFEO GmbH & Co. KG
Gaswerkstr. 8
D-33647 Bielefeld
Internet: http://www.agfeo.de
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Key Features
- Seamless call management with intuitive controls
- Integrated web browser for easy internet access
- Home automation integration for remote control of devices
- Customizable settings for personalized user experience
- Compatibility with various IP-based communication systems
- Remote configuration for convenient management
- High-quality audio for crystal-clear conversations