Light emitting diodes (LED) . AGFEO AC 14 WebPhonie
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AGFEO AC 14 WebPhonie is a versatile device that combines the capabilities of a traditional telephone with the convenience of Internet connectivity. With its advanced features, you can effortlessly manage your calls, access online resources, and even control your home automation system from a single, user-friendly interface. Unleash the power of communication and convenience with AGFEO AC 14 WebPhonie.
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Pictograms and Keys
Operation of every function of the telecommunications system is explained clearly and comprehensibly by pictograms.
Pictograms ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
a h z q
Acoustic call signal (tone call)
Lift handset
Enter phone numbers, code numbers (PIN)
Tones audible in the handset, t
ª k
®
Make call
Replace handset
Conference
Room monitoring by telephone e.g. acknowledgement tone
I
Keys ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
r
Refer back key (signal key, flash key) for referring back during a call
*
Asterisk key for starting certain functions (
*
procedures)
X
Number keys for entering phone numbers, e.g. “9” or letters “X”
(Vanity dialling)
#
Hash key for internal dialling for spontaneous line seizure, terminating an input
The LEDs of the AC 14 USB
Green LED – The function LED
- lights steadily when the telecommunications system is in operation
- flashes slowly when a diversion to an external subscriber is set up through the telecommunications system or in the ISDN exchange.
- Flashes rapidly when an entry is available in the telecommunication system’s call list (this indication has priority over a diversion)
Red LED – The busy LED
- flashes slowly when a line (a B-channel) is busy
- lights steadily when both lines (both B-channels) are busy
Introduction I - 5
I - 6 Introduction
Set up
Scope of delivery ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- 1 ISDN telecommunications system
- 2 plugs and screws
- 2 screw terminals 4-pole
- 1 ISDN connecting cable
- 1 PC connecting cable
- 1 230 V power pack
- 1 operating manual
- 1 CD-ROM with TK-Soft (TK-Set, TK-LCR, TK-Bill and TK-Phone) and TK-Com (TK-Tel, TK-Voice,
TK-File, TK-Fax)
S
Green: Function LED
Red: busy LED
Connection panel
Connection for analog terminals
S0
: ISDN access
USB connection
PC interface RS 232C
Power
: Connection for power pack
Fig. 1: Connections ot the telecommunications system
Choosing the location ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The telecommunications system is suitable for operation on a desk top or for wall mounting.
Only install the telecommunications system in a dry room where there is no risk of explosions.
- Ambient temperature: 5°C to 40°C
- Humidity: max. 70 % (no condensation)
It may
not
be installed:
- in the vicinity of air conditioning systems, heaters
- where it may exposed to direct sunlight
- in the vicinity of equipment with illegal interference radiation
- in an excessively dusty environment
- in places where it may be splashed by liquids
Set up S - 1
230 V mains power supply ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The telecommunication system does not work when the 230 V mains voltage fails.
Only use the power pack model no.: TST
53328 provided.
Connectable terminals ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can connect four analog terminals to the telecommunications system. You can connect all analog terminals which you can operate on the public telecommunications network.
For optimum use of all functions, the terminals should set to dual-tone multi-frequency dialling
(DTMF) and have a flash,
*
and
#
key. The telecommunication system detects a flash time of
50 – 600 ms in its as-delivered state.
Possible analog terminal types are:
- Telephones (a/b telephones)
- Fax machines group 3
- Answering machines
- Modems (up to 56600 bps, transmission can be reduced to 33600 bps if necessary by transmission paths and lines)
On analog telephones which display the caller number the TK-system shows the number (CLIP function) provided this is transmitted by the caller.
You can also connect terminals with pulse dialling
(PD). The telecommunications system automatically recognises the dialling method. Dial a number greater than 1 on a terminal with PD after connection.
Please see the telephone documentation for switching the dialling method and setting the flash time of the telephones.
Connection 1
Terminal11
Connection 2
Terminal12
Connection 3
Terminal13
Connection 4
Terminal14
Fig. 2: Connction for terminals
Notes on the ISDN access (S0) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The telecommunications system is designed for connecting to an ISDN basic access (multiequipment access).
You can also operate other ISDN terminals at this access, e.g. your PC with ISDN card, an ISDN telephone and more.
The multi-equipment access may be designed as an
ISDN bus which is connected to the NTBA.
Up to 12 ISDN sockets (IAE or UAE) may belong to this bus. You can connect up to seven other ISDN terminals to the ISDN bus in addition to your ISDN telecommunications system.
S - 2
Set up
Wall mounting ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- Mark two vertical drill holes 125 mm apart on the wall.
- When marking the drill holes, make sure that there are no concealed lines at these points (gas, water pipes, electric cables or similar).
- Drill the two holes.
- Mark two vertical drill holes 125 mm apart on the wall.
- When marking the drill holes, make sure that there are no concealed lines at these points (gas, water pipes, electric cables or similar).
- Drill the two holes.
- Hammer in the plugs flush with the wall.
- Screw in the two screws leaving the head protruding by about 4 mm.
- Hang the telecommunications system on the screws and pull it down on the wall until it snaps into place.
S
Ready to start in seconds ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- Plug the Western plug of the power pack into the socket marked "Power" until it snaps in audibly
- Plug one of the Western plugs of the ISDN connecting cable into the socket marked "S0" until it snaps in audibly
- Plug the other Western plug of the ISDN connecting cable into the NTBA (NT) or an installed ISDN socket
- Plug the Western plugs of your terminal into the
Western sockets of the telecommunications system
In the
as-delivered state
, the connections 1 and 2 are set to telephone, connection 3 to answering machine and connection 4 to combiport, e.g. for fax.
- Plug the power pack into a 230 V socket. The green LED lights up.
- You can now use the phone. After lifting the handset you will hear the external dialling tone and can call any external subscriber.
- The connections 11, 12 and 13 ring when one of your phone numbers (MSN) is called.
To enter your multiple subscriber numbers (MSN’s), change the ringing assignment and set other functions, please read the chapter "Programming".
Quick entry of multiple subscriber numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can enter multiple subscriber numbers (MSN’s) under which you can be reached in the telecommunications system uncomplicatedly and quickly. Enter the MSN with this function at every connection and the corresponding terminal is entered in the ringing assignment for this MSN.
Example: Enter your phone number (345678) at connections 1, 2 and 3. At connection 4 the number of your fax (345677). Callers then reach your telephones and answering machine when they call 345678. The fax is reached under 345677.
See the “Programming Instructions” for further information.
Start programming mode: h
*PRO
PRO
(system -PIN) q
ª h * M S N S M z # q
Lift handset
MSN
quick
s
ave
M
SN-
ID
Exit programming mode: h
*END q
ª
END
Set up
Enter multiple subscriber number (MSN)
ª
Acknowledgement tone
Replace handset
S - 3
Connecting terminals to separate TAE sockets ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
If you want to connect your terminals to separate
Western sockets, you will find the connection panel for the plug-in terminals underneath the blue cover.
Unplug the power pack from the 230 V mains socket before removing the cover from and working on the connection panel. Replace the cover before plugging the power pack back into the mains socket.
Terminal 13
Terminal 14
La3
Lb3
La4
Lb4
La1
Lb1
La2
Lb2
Terminal 11
Terminal 12
To open the connection panel, reach underneath the blue cover on the connection side of the telecommunications system and pull the cover down sharply.
The assignment of the terminal connections is displayed on the connection panel.
Fig. 3: Pulling off the cover
To ensure perfect functioning of the telecommunications system and the connected terminals, you should connect the terminals either to the Western sockets or the plug-in terminals!
This means that if a terminal is connected directly via a Western socket, e.g. connection 1, no second device should be connected via the terminals at the same terminal connection, e.g. La1/Lb1.
Fig. 4: Open connection panel
The connections La and Lb of the plug-in terminals are connected with connections 1 and 2 of the separate Western sockets.
You can use commercially available telephone lines for the connection.
We recommend: telephone lines J-Y (St) Y
Length between telecommunications system and sockets: max. 800 metres at 0.6 mm wire diameter.
To close the connection panel, place the cover flat on the guides. Push the cover up sharply until it snaps audibly into place.
USB interface (Universal Serial Bus) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can connect a PC with USB interface to the
USB interface of the TK system. The TK system connects the PC easily and quickly with the ISDN. It is not necessary to install an ISDN card in the PC.
have a high-performance universal communications programme available to you through the communication software.
Via the USB interface you can configure the TK system with the PC, read off call data and TK-
Phone and use the TAPI interface. You will also
In chapter C "Communication through PC" you find out how to connect the PC to the TK system via USB interface and how to install the communication software.
PC interface ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The PC interface of the telecommunications system is a serial RS 232C interface. Here you can connect:
- a PC, for configuring the telecommunications system, for call data evaluation and computeraided telephony (CTI). The PC connecting cable is contained in the scope of delivery.
S - 4
Set up
Telephoning
With your telecommunications system you can make free calls between the connected terminals and external calls to any external subscribers.
Telephoning externally
For an external call, the telecommunications system seizes one of the two B-channels (lines) of the ISDN access.
In the as-delivered state, the external seizure "spontaneous with internal" is set for every connection.
This means that you immediately hear the external dialling tone when you Lift handset. You can dial the desired phone number immediately.
Telephoning internally
You can reach the internal subscribers of your telecommunications system with the internal phone numbers 11 (connection 1), 12 (connection 2), 13
(connection 3) and 14 (connection 4).
With the "external seizure spontaneous with pre-dialling
#
.
Telephoning – “External seizure spontaneous with internal” (as-delivered state) ¢¢¢¢¢
Call externally h q z q t ª
Lift the handset
External dialling tone
Enter external phone number
Ringing tone, subscriber is called
Subscriber answers, conversation
End call, replace handset
O
The spontaneous external seizure (seize outside line) is only possible directly after lifting the handset. If you want to call an external subscriber in refer back mode, you have to seize an outside line (B-channel) with "
0
".
under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.
Transmitting your phone number - Bei der
Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there
How to account the connection costs under another MSN is described in “External seizure with specific MSN”.
Combi-device connection: A terminal at a connection set as a combi-device (connection 4 in the as-delivered state) sends the Telephone service.
Call internally h q # q z q
Lift the handset
External dialling tone
Press the hash key
Internal dialling tone t
Enter the internal phone no.
Ringing tone, subscriber is called
Subscriber answers, hold conversation
Switching the external seizure ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
with internal" and must then select
0
for external connection.
h * E X T
A
E
O ff
O n
Lift handset
EXT
ernal seizure spontaneous with internal
Selection q
Acknowledgement tone
ª
Replace handset
Operation O - 1
A further variation of the external seizure can only be set with the PC configurator.
With the
“External seizure spontaneous”, the telecommunications system seizes a B-channel as soon as the handset is lifted. Internal calls and
* procedures are not possible. It is suitable for terminals which only operate external connections, e.g. fax or modem.
Telephoning- "External seizure spontaneous with internal" off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h q 0 q z q t
Telephoning externally
Lift handset
Internal dialling tone
External seizure with "0"
External dialling tone
Enter external phone no.
Ringing tone, subscriber is called
Subscriber answers, hold conversation
External seizure at combi-device connection -
After dialling the code "
10
" at the combi-device connection (instead of "
0
") the telecommunications system also seizes a line. However, it identifies the connection with the Fax service. When seizing with "
0
", the identification is Telephony service.
which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.
Transmitting your phone number - Bei der
Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system
Telephoning internally h q z q
Lift handset
Internal dialling tone
Enter internal phone number
How to account the connection costs under another MSN is described in “External seizure with specific MSN”.
Ringing tone, subscriber is called t
Subscriber answers, hold conversation
ª
End conversation, replace handset
External seizure with specific MSN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
When you have switched off “external seizure spontaneous with internal”, you can select a specific MSN different to the one assigned when dialling externally. This separates the charges, for example for private and business calls h * M S N M z # z t
Lift handset
Seize
MSN M
SN
ID
Enter
MSN
Terminate input
Enter external phone no.
Hold conversation
Reserving a line ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
If you hear the busy tone after external seizure (e.g.
with "0") both lines (B-channels) are busy. The red
LED lights up. Reserve a line. As soon as a line is free, the telecommunications system calls you. After lifting the handset you hear the external dialling tone and can enter the external phone number.
h 0 q r * R E S q
Lift handset
External seizure, e.g.
"0", busy tone, no line free
RES
erve a line
ª
Acknowledgement tone
Replace handset
O - 2 Operation
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
External authorisation (Authorisation) -
If you hear the error tone instead of the external dialling tone when seizing an external line, your telephone is not authorised to dial an external phone number.
Barred range - If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the external phone numbers in the barred range. You hear the error tone.
Call internally - possible on telephones with spontaneous external seizure which have no
#
key
(hash) or do not support it.
DTMF post-dialling is possible for all existing connections and during a three-party conference.
You can post-dial numbers and letters (
1
...
0
,
* and
#
).
Reserved line - The telecommunications system calls you for 60 seconds when the reserved line is free. The reservation is cancelled after 1 minute if no connection is made in the meantime.
On telephones without a
*
key (asterisk key) or which do not support it, you have to press the number
99
instead of the
*
key.
Answering calls
You can distinguish internal from external calls by different ringing rhythms on your telephone providing your terminal supports different ringing rhythms.
You are connected with the caller when your telephone rings and you Lift handset.
Knocking - You receive a call while you are speaking. The call knocks. You hear the internal knocking tone once (internal call) or the external knocking tones several times (external call). You can answer the call and switch back and forth between the two calls (brokerage).
You can reject the external knocking call. If you reject it, the caller hears the busy tone if only your telephone is being called. If several telephones are being called (see call allocation) only the party with a call waiting will be disconnected.
O
You are called ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
a h t
Your telephone rings Lift handset Hold conversation
The knocking tone sounds - accept call (1 st
option) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t q ª a h t
You are holding a conversation and hear the external or internal knocking tone
Replace the handset
Automatic call from knocking party
Lift handset Hold conversation
The knocking tone sounds - accept call (2 nd
option) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t q r 0 t
You are holding a conversation and hear the external or internal knocking tone
Refer back, call is held
Pick up the external call Hold conversation
Operation O - 3
Reject external knocking ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t q r * A B W t
You are holding a conversation and hear the external knocking tones
Refer back, call is held
Reject the knocking call
Continue speaking
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Both parties hear the knocking tone. You hear the error tone when picking up a knocking call
- if the other party is the desired one in the case of internal knocking
- if both lines are busy in the case of external knocking. You have to end the first conversation before you can speak to the knocking party
(Replace handset or hold the first call with refer back).
You can prevent knocking by activating the knocking prevention function.
Transferring a call
You can transfer an external call to another internal subscriber or external subscriber. Two kinds of internal transfer are possible.
Internal transfer with announcement
You call the internal subscriber in refer back, announce the call and Replace handset. You have then transferred the call.
Transfer internally without announcement
You call the internal subscriber in refer back and
Replace handset without speaking to the internal subscriber. The internal subscriber receives a call.
He is connected with the caller when he lifts his handset.
In the case of
external transfer
, only transfer with announcement is possible. You call the external subscriber in refer back and announce the other external call. You transfer the call by dialling the code.
Internal transfer with announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r z t ª
Hold external conversation
Refer back, external call held
Enter internal phone no.
Announce external call
Transfer external call
Internal transfer without announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r z ª
Hold external conversation
Refer back, external call is held
Enter internal phone no.
Transfer external call
O - 4 Operation
External transfer ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t
Holding 1st external conversation r r
Refer back, 1st external call is held
0 z
Seize line Enter external phone no.
* U E B ª t
Hold 2nd external conversation p
Refer back, 2nd external call is held
Transfer external call Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You must always seize the line with "
0
" for external transfer.
Even when “External seizure spontaneous with internal” is switched on in the telephone.
During refer back, the held external subscriber hears a melody when “Music on Hold” (MoH) is switched on internally or piped in externally.
You bear the costs of the externally transferred call.
Internal transfer with announcement
If the internal subscriber does not answer or is busy you are re-connected with the external subscriber after r0
. You can transfer him to another internal subscriber if necessary.
After an internal transfer without announcement you are called back after 45 seconds if the internal subscriber has not answered the transferred call within this time. You are recalled immediately when the internal subscriber is busy.
If you answer the callback you will be re-connected with the external caller. If not, the call is disconnected after 60 seconds.
O
Operation O - 5
Knocking prevention
If you do not want internal or external subscribers to knock, activate the knocking prevention for your h * A N K
A
E
On
Off
Lift handset
Knocking prevention
Selection telephone. As-delivered state : knocking prevention off.
q ª
Acknowledgement tone
Replace handset
Automatic dialling - Connect without dialling
You can switch on the “Automatic Dialling” on your telephone for emergencies.
If you Lift handset and do not press any key, the telecommunications system automatically dials a stored external phone number after 10 seconds.
Before this, you can dial any phone number normally. Automatic dialling is not activated.
As-delivered state: Automatic dialling off
Switching automatic dialling on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * A U T
A
E
Off
On q ª
Lift handset
AUT
omatic
dialling
Selection Acknowledgement tone
Replace handset
Automatic dialling - Entering/deleting a phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system -PIN) q
ª h * A U T
P R O
E
L
Enter
Delete
E z #
External phone no. (desq ª tination) Max. 24 digits
Acknowledge-
Lift
AUT
omatic dialling Selection
E
xternal ID handset
Continue programming or exit programming mode: h
*END q
ª
E N D
ment tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Check the automatic dialling after programming the external phone numbers. Switch on the automatic dialling, Lift handset, wait for dialling of the external phone number and check that the connection is correct.
If the called subscriber is busy, the telecommunications system tries to dial the external phone number again every 10 seconds. After 12 attempts it automatically aborts automatic dialling.
If you hear the error tone when switching on
“Automatic dialling”, no phone number is programmed.
If “Automatic dialling” is switched on, you hear the special dialling tone after lifting the handset.
O - 6 Operation
Busy on Busy
A caller receives no busy tone as long as one of the two B-channels of your ISDN access is free. You hear the knocking tone during the current conversation or other telephones ring. The “Busy on
Busy” function prevents this. The caller hears the busy tone if a subscriber of the ringing assignment is busy.
He then knows that you are in but are telephoning at the moment.
"Busy on Busy" can be switched on or off for every multiple subscriber number (MSN) of your telecommunications system.
As-delivered state: off for all MSN’s h * B U S
A
E
On
Off
Lift handset
BUS
y on Busy Selection
M
A z
Enter MSN for which
Busy on Busy is to be switched on/off
Selection:
Busy on Busy on/off
For single
M
SN
For
A
ll MSNs of your telecommunications system
Acknowledgement tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
An ISDN terminal connected parallel to the multiequipment access and to which the same multiple subscriber number (MSN) as the telecommunications system is assigned, is always called irrespectively of whether “Busy on Busy” is switched on or off for this MSN in the telecommunications system. The caller hears the ringing tone.
O
Tracing – Identifying malicious callers
The “Malicious call tracing” feature can only be used by special order from your network provider providing he offers this service.
The ISDN exchange saves the caller’s number, your phone number, the date and time of the call.
You can have the caller identified during a call.
t r * F A N q
Holding external conversation
Refer back Trace Acknowledgement tone
ª
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can continue the conversation after r*FAN
.
You hear the error tone:
- if it is not possible to trace malicious callers
- if the caller can no longer be identified by the exchange Until you continue or terminate the conversation with the caller, the caller hears a melody if “Music on Hold” (MoH) is switched on or piped in externally in the telecommunications system.
Operation O - 7
Remote control (switch box)
Some functions of the telecommunications system can be controlled remotely by making a telephone call en route.
The following functions can be controlled remotely:
- release the telecommunications system for remote maintenance and configuration of your telecommunications system
- fix a cost limit for an internal subscriber of the telecommunications system
- switch night service on/off
- switch timer on/off
- set diversions
- switch internal transfer on/off
- room monitoring
Operating steps for remote control:
- call the switch box of your telecommunications system with the multiple subscriber number h z
Lift handset
Enter the multiple subscriber number of the switch box q
Ringing tone 2 to
3 rings q
Wait 5s internal music on hold
(MoH)
(MSN) of the switch box.
- After 2 or 3 rings you will hear the internal music on hold (MoH) of your telecommunications system for 5 seconds.
- Wait until the music finishes.
- Enter the box PIN of the switch box as DTMF characters with a DTMF transmitter or DTMF telephone within 15 seconds otherwise the telecommunications system will disconnect the call. If you enter the correct box PIN you will hear the internal music on hold for another 5 seconds.
- Wait until the music finishes.
switch box. Now enter the
*
procedure of the desired function from an internal telephone of your telecommunications system.
z
Enter the box PIN of the switch box within 15 s as DTMF characters q p
Wait 5 s MoH if box PIN is correct
*
Enter procedure of the desired function.
Example:
Night service
* N A C
Night service
A
E
Off
On
Selection
M
A z
Enter desired
MSN
A
ll MSNs
Selection:
Night service on/off
For single MSN
For All MSNs of your telecommunications system
#
q ª
Acknowledgement tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
The entered function becomes active with the acknowledgement tone at the end of the procedure. You can enter the next
*
procedure if necessary. You break your connection to the switch box by replacing the handset.
The telecommunication breaks the connection every time the wrong box PIN is entered. After three wrong attempts, the switch box is locked for
30 minutes.
O - 8 Operation
Your switch box – Saver number
For mobiles without contractual conditions it is normal to have graduated call charges with one particularly cheap call number. You can have this number as a Saver number in your TK system. To do so indicate the MSN which you have allocated to your switchbox as the cheapest number.
When you call your saver number from your mobile you can onward dial your TK system via the phone book. The TK system will connect you via the 2.B
channel (line) at the cheapest fixed network tariff.
It is an advantage if you have stored your mobile number in your TK system memory. If the switchbox identifies your mobile number when you call you can use the phone book in your TK system and be connected immediately after the acknowledgement tone.
If your mobile number is not in the memory you must select access to the switchbox as described under ”remote control (switchbox)”.
Once you have obtained internal access to the TK system via the switchbox you can use any remotecontrol function using the appropriate
* procedure.
Enter/delete mobile number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system -PIN) q
ª h * H A N
PRO
E
E
nter
L
Delete
E z
# q ª
O
Lift handset
Mobilnumber Selection
E
nter external code and number
Acknowledgement tone
Replace handset
Continue programming or end programming mode: h
*END q
ª
END
Callthrough one the move ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h z q * T E L
Kz
Short dial index
Vz
V
anity q qt
Lift handset
Enter switchbox call number
(Your saver number)
Acknowledgement tone from
TK system
Phonebook when mobile number is identified
Enter short dial number 000 to 199 or
V
anity (names)
Long tone when name has been clearly identified.
The number is automatically dialled after 4 seconds or immediately after
#
.
FDialling tone, subscriber is called, subscriber lifts handset. Talk.
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
If you hear the engaged tone instead of the dialling tone either the subscriber or the 2.B-channel (line) is engaged. After approx. 10 seconds the engaged tone ceases and you can redial an entry in the phone book from
*TEL
.
Operation O - 9
Follow me (Diversion from)
You can divert all calls for other telephones which may not be manned to your own telephone.
You can still telephone normally with the diverted telephone. On lifting the handset, the special dialling tone reminds you that the follow me function is activated.
h * F O L
A
E
Off
On
I z q ª
Lift handset
FOL
low me
Selection
I
nternal
ID
Enter internal phone no.
from which you want to divert calls
Acknowledgement tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
- Calls can only be diverted once.
- Callback calls are not diverted.
- A “Follow me” from a telephone with activated do not disturb to your telephone is possible.
- As soon as follow me is activated you can no longer divert your internal phone number.
Picking up calls
Another telephone rings. You can pick up the call on your telephone.
If the answering machine has answered an external call, you can pick up the external call on your telephone.
Picking up an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
a h * H O E t
External call on another telephone
Lift your handset
HOE,
pick up an external call
Hold conversation
Picking up an internal call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
a h * H O I I z t
Internal call on another telephone
Lift your handset
HOI,
pick up an internal call
Enter the internal phone no. of the other telephone
Hold conversation
Picking up a call from the answering machine ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t h # z t
Answering machine has answered the external call
Lift your handset Enter the internal phone number of the answering machine
Hold external conversation
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
In order to be able to pick up a call from the answering machine, the terminal connection must be programmed as an answering machine.
O - 10 Operation
Conference
In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.
As a conference party you can:
- hold a three-party conference with internal subscribers
- hold a three-party conference with an external subscriber or an internal subscriber or
- hold a three-party conference with two external subscribers. In this case both lines are busy.
Internal three-party conference ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r z t r * K O N q k
You are holding an internal conversation
Refer back, enter internal phone number
Refer back call Refer back Conference Acknowledgement tone
Conference with three parties
Internal/external three-party conference ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r 0 z t r * K O N q k
You are holding an internal conversation or external conversation
Refer back, enter "
0
" and external phone number or internal phone number
Refer back call
Refer back Conference Acknowledgement tone
Conference with two internal and one external parties
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
O
An external call is signalled to the conference by the external knocking tone if the called party is in a conference.
The conference leader can pick up the external call with r*HOE
if a line (B-channel) is free.
The conference leader is no longer in the conferinto the conference with rr
providing he has not hung up.
If a subscriber hangs up he leaves the conference.
conference leader with r*KON
.
The conference ends when the conference leader replaces his handset.
Operation O - 11
Least Cost Routing (LCR) Cost optimised telephoning
You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).
You can define which network provider is the cheapest for your needs for eight local code areas
(tariff areas) for the respective time of day and day of the week. If you have switched on the Least Cost
Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in h * L C R
A
E
Off
On front of its dialled external phone number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).
You can switch the Least Cost Routing on and off on your telephone.
As-delivered state: LCR off q ª
Lift handset
LCR
Selection Acknowledgement tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can decide which network provider is to be used for an external call even though the LCR is switched on:
You will find a free update in Internet under www.billiger-telefonieren.de
- Just dial the network code of the desired provider in front of the local network code, e.g.
01033.
Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)
Night service
It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.
Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.
or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter “Remote Control
(Switch Box”. The day service is on when the night service is switched off.
You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any internal
As-delivered state: For all MSN’s - night circuit off.
h * N A C
A
E
Off on
Lift handset
Night service Selection
M
A z
Enter desired
MSN
A
ll MSNs
Selection:
Night service on/off
For individual
M
SN’s
For
A
ll MSN’s of your system
# q ª
Ackn.
tone
Replace handset
O - 12 Operation
Parking an external call
There are two ways of parking an external call:
- Parking in the telephone system. The line (Bchannel) remains busy during parking.
- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.
Parking in the telephone system
You can temporarily interrupt an external call and park it in the telephone system because for example
- you have to leave your desk for a moment,
- you want to continue the conversation from another telephone in the telephone system
Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.
If the parked external call is not recovered within 4 minutes, you will receive a recall.
The parked external call causes connection costs.
Parking an external call in the telephone system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r * P A R q ª
You are holding an external conversation
Refer back
PAR
k
Acknowledgement tone
Replace handset. The call is parked.
Recovering an external call (unparking) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * P A R t
O
Lift handset
PAR
k
The call is unparked, continue external call
Parking (replugging on the bus) in the ISDN exchange
You can temporarily interrupt an external call and park it in the ISDN exchange because for example
- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)
- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.
The line (B-channel) becomes free when the call is parked in the exchange.
You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.
Since several calls may be parked at your ISDN access, you have to identify every parked call with a
"connection ID".
Please see the appropriate operating instructions to find out how to park and unpark a call with an
ISDN telephone.
Parking an external call in the ISDN exchange ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r * I E I Iz q ª for connection ID
Hold external conversation
Refer back
IEI
for
I
SDN park
I
ndex ID
Ackn.
tone
Replace handset
Operation O - 13
Recovering (unparking) an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * I A U I z
Enter the index (0 to 9) t for connection ID
Lift handset
IAU
for
I
SDN
u
npark
I
ndex ID
Hold external conversation
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
For ISDN terminals at the external multi-equipment access in which a two-digit connection ID needs to be entered for parking, enter
00
to
09
, e.g.
01
. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g.
01.
If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0
.
If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.
Connection costs are charged for the parked external call.
O - 14 Operation
Room monitoring
Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.
You call the monitoring phone from another internal or external telephone and listen in the room.
En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.
You have to set up room monitoring on the telephone which is to be used for this purpose.
Setting up room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * R A U q t
Lift handset in the room to be monitored
Activate room monitoring
Acknowledgement tone
Place the handset next to the monitoring phone
Room monitoring by an internal subscriber ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h z ®
O
Lift handset Enter the internal phone number of the telephone used for monitoring
Listen into the room
Cancelling room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
ª
Replace handset in the monitored room
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can also use a telephone in the handsfree mode as a monitoring phone.
If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.
Please remember that you can also be heard in the monitored room when you speak.
Operation O - 15
Refer back / Brokerage
You can interrupt your telephone conversation and make a refer back call to a second subscriber.
Your first call is placed on hold. Then you switch back to the first call.
A held external caller hears a melody if "Music on
Hold" (MoH) is switched on or piped in externally.
Internal refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r z t r p
Hold 1st call Refer back
1st call is held z
With "
0
" to external call or with internal phone no. to internal call
Enter internal phone number t
Hold refer back call p etc.
Refer back call and
1st call are held
Continue 1st call
Back to 1st call
External refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
t r 0 z t r p
Hold 1st call Refer back
1st call is held z
With "
0
" to external call or with internal phone no. to internal call
Enter "0" and external phone number t
Hold refer back call p etc.
Refer back call and
1st call are held
Back to 1st call Continue 1st call
Refer back in the room (muting) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can interrupt your telephone conversation and speak to someone else in the room without the person on the phone being able to hear.
t
Internal or external call r
Connection is placed on hold, you can speak without the person on the phone being able to hear r
Continue telephone call
ª
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You always have to seize the line with "
0
" for external refer back/brokerage even when "spontaneous with internal" external seizure is set on the telephone.
If you Replace handset during a refer back call:
- transfer a held external call to the internal subscriber with which you had a refer back call
- receive a callback at-once if a call is still on hold.
The connection costs for the external call continue even when the call is on hold.
O - 16 Operation
Callback (Knocking)
The subscriber you want to reach is telephoning or does not answer. To avoid having to call back again internal knocking tone whilst speaking. If he hangs up, he will receive the call immediately.
and again, you can activate a callback. You then get a callback as soon as he hangs up or ends a call. Your phone rings. You just have to Lift handset
Callback on busy
from an external subscriber is only possible if your network provider supports the
ISDN feature.
and the subscriber is called automatically.
If the desired internal subscriber is busy and has not
You will receive an automatic callback as soon as activated the knocking prevention the desired recall the subscriber is free.
is signalled with the knocking tone. He hears the h z q r * R U E q p
Lift handset t
Dial the subscriber or
ª
Busy or ringing tone
Refer back Internal callback / internal knocking / Callback on busy
Internal knocking tone/
Acknowledgement tone of the ISDN exchange
Subscriber answers, hold conversation
Subscriber does not answer, replace handset.
This activates the callback
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
O
Knocking - You cannot knock at an internal subscriber
- from which a callback is already expected,
- whose connection is set to the terminal type answering machine, fax, modem or combi-device.
If you want to knock at an internal subscriber repeatedly without holding a call you have to knock again.
Callback you can activate several callbacks one after another (from any internal subscriber).
You cannot activate a callback from an internal subscriber
- from which another subscriber is already expecting a callback
- who has switched on do not disturb on his telephone
- whose connection is set to the terminal type answering machine, fax, modem or combi-device.
Callback from an internal subscriber:
- The callback is disconnected after 60 seconds if you do not answer.
- A callback is cancelled if the callback was not connected.
General callback:
You have activated a callback:
- If the do not disturb feature is switched on on your phone, it will be temporarily deactivated.
- If a call diversion is set up on your phone, the callback is not diverted.
In the event of a power failure: Callbacks are cancelled.
You cannot use the "Knocking/Callback" features on a combi-device (phone/fax).
Callback on busy
- No callback from the desired subscriber is possible when you hear the error tone. The ISDN feature "Callback on busy" is not available in the exchanges for example.
- If you are unavailable for callback, the callback is disconnected after 20 seconds and cancelled. Repeat the callback if necessary.
- A callback is cancelled when the callback has been connected or is not connected within 45 minutes.
Operation O - 17
Do not disturb
You do not want to be disturbed by calls and switch off the tone call on your phone. You can still make calls as usual. On lifting the handset, the speh * R U H cial dialling tone reminds you that the tone call is switched off.
As-delivered state: Do not disturb off
A
K
E
I
Off (do not disturb off)
Complete (all calls)
From
E
xternal calls only
From
I
nternal calls only q ª
Lift handset Do not disturb Selection Acknowledgement tone
Replace handset
Lock (dialling lock) – Direct call (baby call)
Lock - You can protect your phone against unauthorised use by locking it.
When your telephone is locked you can:
- only call internal subscribers with
#
and the internal phone number
- answer all incoming calls and pass them on internally if necessary.
- only dial the stored direct phone number (baby call number) and the stored number for automatic dialling externally. You have to activate the automatic dialling before locking your phone.
Telephone PIN - You can protect your phone against being unlocked by entering a 4-digit PIN
(Personal Identity Number). If you hear the busy tome when unlocking the phone, you have to enter the PIN after
*SCH
. No PIN is defined
( as-delivered state ) for your phone if you hear the short acknowledgement tone. If you have forgotten your PIN, you will have to contact your dealer. Only he can reset the PIN.
Direct call (baby call) - The telephone is locked.
cept
*
and
#
, the stored direct number is dialled automatically. Ideal for children who are not old enough to dial phone numbers.
Lock off / on ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * S C H
(Telephone PIN)
A
E
Off (unlock)
On (lock) q ª
Lift handset
Lock Auswahl Acknowledgement tone
Replace handset
Entering / resetting the telephone PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * P I N
(Telephone PIN)
E
L
Enter
Reset
P z q ª
Lift handset
PIN
telephone enter the old PIN if necessary
Selection Enter new
P
IN 4 digits
(0000 to 9999)
Ackn.
tone
Replace handset
O - 18 Operation
Entering / resetting the direct phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
(system PIN) q
ª h * D I R
PRO
E
L
E
nter
Reset
E z
# q ª
Ackn.
tone
Replace handset
Lift handset
DIR
ect phone number
Selection Enter external phone number (direct phone no.) without “0” (external seizure) and without own local code
Continue programming or exit programming mode: h
*END q
ª
END
Phonebook - Saving and dialling phone numbers
You can save 200 phone numbers in the phonebook. You can save phone numbers under a certain short dialling index with the connected terminal. It is also possible to save the phone numbers with a name on the PC.
The destinations of the phonebook can be dialled by all subscribers irrespective of their external authorisation.
save
*
procedures in the phonebook. You can then also use all the procedures even on telephones which do not support
*
and
#
.
You can select a phone number from the phonebook with the short dialling index or the name. There is no need to remember the short dialling index if you have the Vanity feature. Just enter the name. As soon as the telecommunications system has clearly identified an entry, you will hear the acknowledgement tone.
Example:
O
Entries in the phonebook Selection with
Adenauer
ADE
AGFEO
AG
Bergmann
BERG
Cerner
CERN
Phonebook - Dialling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * T E L
Kz
Short dialling index
Vz
V
anity q q t
Lift handset
Phonebook Enter short dialling index 000 to 199 or
Vanity (name)
Ringing tone if name was clearly identified. The destination is dialled after 4 sec or at once after
R
Ringing tone, subscriber is called
Subscriber answers, hold conversation
Operation O - 19
Phonebook - Saving / cancelling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
ª
PRO
h * T E L
E
L
E
nter
Cancel
Kz
Ez# q ª
Lift handset
Phonebook Selection Enter short dialling index 000 to 199 under
Enter external phone number which you want to save (without “0” outa phone number side line seizure) or
S
procedure
Continue programming or exit programming mode: h
*END q
ª
END
Ackn.
tone
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You can post dial further digits after dialling a phonebook destination.
You will hear the error tone (busy tone) if you dial an empty phonebook destination.
If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the phonebook numbers which are in the barred range. You will hear the error tone.
Timer (timing control with weekly profile)
The telecommunications system provides you with
10 timers. You can use these timers to switch the telecommunications system on or off at certain times and on certain days of the week.
The timers control the following functions:
- day, night service
- call forwarding (internal)
- busy on busy
- priveledge
- lock (dialling lock)
- do not disturb
- diversion – divert call to another phone h * T I M
A
E
Off
On
Lift handset
TIM
er
Selection
The timers can be programmed with the TK-Set program.
You can switch every timer on and off for every telephone
En route, you can switch a timer by dialling the telecommunication system switch box with its specially assigned multiple subscriber number (MSN).
Read chapter "Remote Control (Switch Box)".
As-delivered state: all timers off
Iz q ª
Enter
i
ndex 0 to 9 of the timer you want to switch
Ackn. tone Replace handset
O - 20 Operation
Transmitting your phone number
Your telecommunications system offers you the possibility of suppressing transmission of your phone number (MSN) to your partner.
Two different transmission possibilities are available in ISDN:
- Transmitting the called party’s phone number to the caller
You phone number (MSN) is transmitted to the external ISDN subscriber who calls you
- Transmitting the phone number of the caller to the called party
Your phone number (MSN) is transmitted to the external ISDN subscriber whom you call.
As-delivered state: Transmission of phone numbers to called party and caller – on.
Transmission of the phone number and its possible suppression are ISDN features and are only possible if your network provider offers them.
Switching transmission of your phone number (MSN) to the caller on/off ¢¢¢¢¢¢¢¢¢¢¢¢
h * R Z A
A
E
Off
On q ª
Lift handset
RZA
, phone number to caller
Selection Ackn. tone Replace handset
O
Switching transmission of your phone number (MSN) to the called party on/off ¢¢¢¢¢¢
h * R Z G
A
E
Off
On q ª
Lift handset
RZG
, phone number to called party
Auswahl Ackn. tone Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
You local code and multiple subscriber number
(MSN) (e.g. 030 87654323) assigned to you by the programming is transmitted at the multi-equipment access.
You can transmit another MSN for external dialling outside line, dial the procedure
*MSN
- multiple subscriber number
#
external phone number instead of "0".
Operation O - 21
Display caller number (CLIP)
See who is calling you: on analog terminals with caller number display (CLIP function) the TK system displays the caller number unless the caller has withheld it. The caller´s name will also be displayed if you have stored the name and telephone number in the TK system´s phone book. Thetime and date will also be shown. Individual CLIP options must be activated during programming.
You can switch the CLIP function on and off on your handset.
Display - caller number/name (CLIP): switch on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Start programming mode: h
*PRO
ª h * C L I
PRO
A
E
Off
On q ª
Lift handset
CLIP, disply caller number
Selection Ackn. tone Replace handset
Continue programming or exit programming mode: h
*END q
ª
END
O - 22 Operation
Diversion – diverting calls to another telephone
Diversion via the telecommunications system:
The telecommunications system diverts all calls for a fixed internal phone number to another specified destination. A diversion destination may be another internal subscriber or an external subscriber.
The telecommunications system uses both B-channels (lines) to divert an external call to another external phone number.
Despite the diversion you can still make telephone calls in the usual way. On lifting the handset, the special dialling tone reminds you that the diversion is activated.
fixed multiple subscriber number to another external destination which you specify. The B-channels
(lines) of the telecommunications system stay free.
There are three variations for call diversions: permanent, when busy or not answering after 20 seconds.
En route, you can switch a diversion by dialling the switch box of the telecommunications system with its specially assigned multiple subscriber number
(MSN). Read the chapter "Remote Control (Switch
Box).
Diversion via the ISDN exchange:
The "ISDN call forwarding" feature can only be used if your network provider offers it.
The green LED of the telecommunications system flashes slowly when an external diversion is switched on.
The ISDN exchange diverts all calls made to the
Programming and activating (switching on) a diversion ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * U M L
S
B
N
Permanent
When
b
usy p
N
ot answering (after 20 s)
Continue with:
1) Divert internal phone number or
2) Divert MSN
O
Lift handset
Diversion
1) Divert internal phone number
through the telecommunications system
I z
Enter internal ID and internal phone number which you want to divert
Enter variation
E
External phone number
I
K
V z z z z
Internal phone number
Short dialling index
#
Name from phonebook (Vanity)
Diversion destination ID for:
E
xternal phone number
I
nternal phone number
Short dialling index
V
anity q
Ackn.
tone
ª
Replace handset
2) Divert MSN
via the ISDN exchange
M z #
E
K z z
External phone number
Short dialling index
V z
#
Name from phonebook (Vanity)
Enter
M
SN ID and
MSN which you want to divert
Diversion destination ID for:
Kennzeichen für
E
xternal phone number
Short dialling index
V
anity q
Wait for ackn.
tone (max. 1 minute)
ª
Replace handset
Operation O - 23
Deactivating a diversion (switching off) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * D E A
Lift handset
DEA
ctivate
(switch off)
I z
Internal phone number
M z #
MSN
Selection
Enter internal phone
I
nternal number or MSN which q ª phone
Wait for ackn. tone
(max. 1 minute)
Replace handset you want to deactivate number or
M
SN
Activating a diversion (switching on) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
h * A K T
I z
Internrufnummer
ª
Lift handset
Activate
(switch on)
S
election:
Internal phone number or
M
SN
Enter internal phone number or MSN which you want to activate
Wait for ackn. tone
(max. 1 minute)
Replace handset
Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢
Diversion via the telecommunications system
You can only program a “diversion to” for an internal phone number. When you program a diversion, you delete an existing diversion and replace it with a new one.
Diversion to an external subscriber
For the external diversion
- a line must be free
- the diverter must have authorisation for the external phone number
Your telephone may be the diversion destination of all other internal subscribers.
You bear the costs for the external diversion.
Diverted external calls can also be answered at telephones which only usually allow internal traffic.
Diversion via the ISDN exchange
You can only program one diversion per multiple subscriber number (MSN).
Calls can only be diverted once. Calls diverted to you are signalled on your telephone even if you have switched on a diversion on your phone.
Callbacks are not diverted.
If ISDN call forwarding is switched on, you will hear the special dialling tone of the ISDN exchange after seizing the line.
Diversions to a telephone with the do not disturb function activated are not possible.
You hear the error tone when switching on the diversion if you have selected an empty short dialling destination.
Note that up to one minute may pass between activation, deactivation and acknowledgement tone for forwarded ISDN calls. Do not Replace handset during this time.
O - 24 Operation
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Key Features
- Seamless call management with intuitive controls
- Integrated web browser for easy internet access
- Home automation integration for remote control of devices
- Customizable settings for personalized user experience
- Compatibility with various IP-based communication systems
- Remote configuration for convenient management
- High-quality audio for crystal-clear conversations
Related manuals
Frequently Answers and Questions
Can I use the AGFEO AC 14 WebPhonie to make and receive phone calls?
Can I access the internet with the AGFEO AC 14 WebPhonie?
Can I control my home automation system with the AGFEO AC 14 WebPhonie?
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Table of contents
- 69 Acknowledgement tone
- 4 Analog terminals
- 13 Answering calls
- 71 Answering machine. See TK-Voice
- 20 Picking up a call
- 46 Assigning the barred numbers
- 4 Asterisk key
- 13 Authorisation
- 46 access to the ISDN network
- 47 defining
- 16 B-channel. See Line
- 71 Barred numbers
- 49 assigning
- 48 programming
- 13 Barred range
- 35 Basic factor
- 18 Box PIN
- 56 programming
- 26 Brokerage
- 52 Setting a variant
- 5 Busy LED
- 17 Busy on busy
- 69 Busy tone
- 15 Callback
- 27 internal
- 27 on busy
- 12 Calling an internal subscriber
- 12 Calling external subscribers
- 19 Callthrough one the move
- 35 Charge pulses
- 42 Clearing the memory
- 54 CLIP function, set options
- 49 Combi-device
- 12 Combi-device connection
- 35 Communication of the charge pulses
- 71 Communication software. Siehe TK-Com, TK-Soft
- 59 Communication through PC
- 21 Conference
- 39 Connecting the PC
- 9 Connecting the telecommunications system
- 10 Connection assignment
- 39 PC cable
- 11 Connection costs
- 24 Connection ID
- 7 Connection panel
- 10 opening and closing
- 64 Connections to Internet or other network
- 35 Cost menu
- 35 Cost PIN
- 61 CTI - Computer-assisted calling
- 4 Data transmission
- 71 Day service
- 43 programming
- 22 switching on
- 43 Defining ringing assignment
- 4 Dialling method
- 69 Dialling tone
- 28 Direct call
- 38 Disply charges for the last call
- 33 Diversion
- 34 activating (switching on)
- 34 deactivating (switching off)
- 33 via the ISDN exchange
- 33 via the telephone system
- 20 Diversion from
- 28 Do not disturb
- 64 DT network
- 13 DTMF post-dialling
- 4 Dual tone multi-frequency dialling (DTMF)
- 4 Dual tone multi-frequency dialling method (DTMF)
- 19 Durchrufen von unterwegs
- 42 END (exit programming mode)
- 49 Entering terminal types
- 56 Entering the code
- 36 Entering the limit
- 69 Error tone
- 42 ESC (old settings)
- 71 Eurofiletransfer. Siehe hier TK-File
- 65 External
- 68 External call
- 71 External connection
- 65 incoming
- 65 outgoing
- 12 External seizure
- 12 at combi-device connection
- 11 spontaneous
- 11 spontaneous with internal
- 11 switching
- 12 with "0"
- 12 with certain MSN
- 22 Fallback
- 66 Fault
- 49 Fax
- 20 Follow me (diversion from)
- 72 Forwarding (internal)
- 45 Cycles (ringing cycles)
- 43 Programming
- 48 Free range
- 5 Function LED
- 4 Hash key
- 17 Having a caller identified
- 65 Incoming external connection
- 41 Input in the programming mode
- 66 Inspections in the event of malfunctions
- 63 Install communications software
- 63 Install driver software
- 39 Installing the configuration program
- 72 Interface
- 10 RS 232C
- 65 Internal
- 68 Internal call
- 43 Internal phone numbers
- 64 Internet
- 65 ISDN
- 7 access (S0)
- 8 bus
- 33 call forwarding
- 27 callback on busy
- 9 connecting cable
- 52 hold
- 17 malicious call tracing
- 23 parking (replugging on the bus)
- 8 sockets
- 8 terminals
- 31 transmitting the phone number
- 5 Keys
- 13 Knocking
- 13 answer call
- 14 reject
- 16 Knocking prevention
- 13 Knocking tone
- 36 KOS (start cost menu)
- 22 Least Cost Routing (LCR)
- 5 Light emitting diodes (LED)
- 5 Busy LED (red)
- 5 Function LED (green)
- 35 Limit/Disconnect at limit
- 11 Line
- 3 List of contents
- 57 Loading new firmware
- 56 Local network code
- 28 Lock
- 28 Locking/unlocking the telephone
- 66 Malfunctions
- 17 Malicious call tracing
- 39 Minimum PC requirements
- 4 Modem
- 65 MSN (Multiple Subscriber Number)
- 8 Multi-equipment access
- 72 Multiple subscriber numbers (MSN)
- 9 quick entry
- 9 save
- 65 Music on Hold (MoH)
- 26 Muting
- 22 Network code
- 22 Network provider
- 22 Night service
- 53 programming
- 8 NTBA (NT) – network termination
- 65 Outgoing external connection
- 72 Parking
- 23 in the ISDN exchange
- 23 in the telephone system
- 7 PC interface
- 72 Phonebook
- 30 Dialling the phone number
- 29 Programming the phone number
- 72 Pick up. Siehe Anrufe heranholen
- 20 Picking up a call
- 20 Picking up calls
- 5 Pictograms
- 72 PIN (Personal Identity Number)
- 18 Box PIN
- 35 Cost PIN
- 55 System PIN
- 28 Telephone PIN
- 13 Post dialling
- 13 Post dialling numbers
- 66 Power failure
- 72 Power pack
- 9 connecting
- 8 Power supply
- 41 PRO (start programming mode)
- 60 Program components in the communication software
- 59 Program components of software
- 73 Programming
- 39 with a PC
- 41 with a telephone
- 73 Programming mode
- 42 exit
- 41 start
- 48 Programming regional numbers
- 50 Programming short commands
- 4 Pulse dialling method
- 26 Refer back
- 26 in the room
- 73 Remote configuration – Remote service
- 40 Release
- 40 Remote service phone number
- 18 Remote control (switch box)
- 12 Reserving a line
- 68 Resetting the telecommunications system
- 42 Restoring old settings
- 42 Restoring the as-delivered state
- 22 Ringing assignment
- 68 Ringing rhythms
- 45 setting
- 69 Ringing tone
- 68 Rings
- 25 Room monitoring
- 10 RS 232C interface
- 65 S0 basic access
- 4 Safety Instructions
- 4 Safety instructions
- 7 Scope of delivery
- 7 Selecting location
- 53 Send zero
- 49 Service ID
- 65 Services
- 62 Set up USB connection
- 45 Setting external calls
- 51 Setting list of callers
- 51 Setting the call list
- 52 Setting the flash time
- 29 Short dialling index
- 4 Signal key R (refer back)
- 73 Software. Siehe Firmware
- 59 Software overview
- 62 Soundcard
- 16 Special dialling tone
- 34 ISDN exchange
- 66 switching off
- 55 Standard PIN
- 18 Switch box
- 55 Box PIN
- 44 Phone number
- 73 System PIN
- 41 entering
- 55 programming
- 62 System requirements
- 61 TAPI interface
- 35 Tariff unit
- 70 Technical data
- 73 Telefax. Siehe TK-Fax
- 49 Telephone
- 10 Telephone line
- 28 Telephone PIN
- 73 Telephoning
- 12 Calling externally
- 12 Calling internally
- 65 Terminals
- 4 Analog
- 10 Connecting to external TAE sockets
- 8 Connecting to the telecommunications system
- 8 Flash time
- 8 Types
- 21 Three-party conference
- 30 Timer
- 73 TK-Com
- 60 TK-Fax
- 60 TK-File
- 60 TK-Info
- 60 TK-Tel
- 60 TK-Voice
- 73 TK-Soft
- 59 TK-Bill
- 59 TK-LCR
- 59 TK-Phone
- 59 TK-Set
- 69 Tones
- 17 Tracing – identifying malicious callers
- 14 Transferring a call
- 14 Internal
- 11 Transmitting the phone number
- 31 Switching
- 11 Transmitting your phone number
- 61 TSP
- 62 USB connection
- 10 USB-interface
- 35 User factor
- 9 Wall mounting
- 9 Western plug