Hardware Problems. Canon Studio Solution

Troubleshooting

Hardware Problems

It is possible that there is a problem with your equipment:

1. Ensure that the printer or camera is turned on.

2. Ensure that you have properly connected the printer or camera to the computer.

3. If Windows cannot recognize the device, Studio Solution will not be able to detect it.

Canon Printer Help

Canon printers should be automatically detected in the software. To view detected printers, navigate to Manage Studio > Printers and view the printer list.

If your printer is not detected:

1. Ensure that your printer is turned on and connected to the computer.

2. Select [Add Canon iPF Printer].

3. If the printer is still not detected, look for it as a Windows Printer.

4. Select [Add Printer using standard Windows Driver].

5. If the printer is still not detected, use Canon’s printer troubleshooting.

6. Select Troubleshoot Printer issues.

7. If the problem persists, select Contact Canon Service Center.

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