MP 2555/3055/3555/4055/5055/6055 series Operating Instructions

When Other Messages Appear

When the Machine Cannot Be Operated Due to a Problem with the User

Certificate

Message

"The destination cannot be selected because its encryption certificate is not currently valid."

"The group destination cannot be selected because it contains a destination with a encryption certificate that is not currently valid."

"Transmission cannot be performed because the encryption certificate is not currently valid."

"XXX cannot be YYY because the device certificate used for the S/

MIME signature is not currently valid."

(XXX and YYY indicate the user action.)

"XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the device certificate."

(XXX and YYY indicate the user action.)

The user certificate

(destination certificate) has expired.

The user certificate

(destination certificate) has expired.

The user certificate

(destination certificate) has expired.

Cause

The device certificate (S/

MIME) has expired.

There is no device certificate

(S/MIME), or the certificate is invalid.

Solution

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see

"Configuring S/MIME", Security

Guide.

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see

"Configuring S/MIME", Security

Guide.

A new user certificate must be installed.

For details about the user certificate

(destination certificate), see

"Configuring S/MIME", Security

Guide.

A new device certificate (S/MIME) must be installed. For details about how to install a device certificate (S/

MIME), see "Protecting

Communication Paths via a Device

Certificate", Security Guide.

For details about the device certificate

(S/MIME), see "Protecting

Communication Paths via a Device

Certificate", Security Guide.

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