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DM800i
User manual

Taking the Meter Out of Service. Pitney Bowes DM800i™, DM800i Series, DM800i, DM800iTM

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Taking the Meter Out of Service. Pitney Bowes DM800i™, DM800i Series, DM800i, DM800iTM | Manualzz

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Table of contents

4 Alerting Messages
4 FCC Compliance
5 FCC Compliance of Modem
9 PB Web Sites
9 Our Help Desk
9 Postage By Phone® System
9 Pitney Bowes Supplies
12 What’s in this Guide
12 Other Information
13 What You Need to Know
13 Safety Requirements
16 Important Information About Powering Your DM Series™ Digital Mailing System Off
18 Introducing the DM Series™ Mailing System
18 Features and Benefits
22 Parts of the Mailing System
34 Mail in a Minute
34 Preparing Your Mail
35 Running the Mail
36 Printing Postage Tapes
38 Navigating Hints
39 Applying Postage and Running Mail
40 Determining the Correct Postage Mode
42 Preparing Your Mail
46 Selecting the Postage Mode and Running the Mail
53 Selecting or Deselecting an Account
55 Selecting the Class, Carrier, Special Services or Options
57 Selecting the Meter Stamp Options
59 Using Electronic Confirmation Services
68 Adding Postage or Changing the Date
69 Clearing the Batch Count
72 Navigating Hints
73 Overview of Mailing System Set Up
74 Setting the Display Language
74 Adjusting Display Contrast
75 Setting the Date and Time of Day
76 Setting Up a Supervisor Password
76 Setting Up a Lock Code
77 Setting Up the Scale and Selecting Rates
86 Setting Up Postage By Phone® Meter Payment System
89 Configuring High/Low Funds Warning
89 Configuring Low Ink Warning
90 Configuring System Timeouts
92 Defining Presets
97 Creating Custom Messages
100 Taking the Meter Out of Service
100 Adding an Optional Printer
101 Configuring the Optional Barcode Scanner
106 Postage By Phone® Meter Payment System
106 Your Postage Meter
107 USPS Rekey Requirements
108 Managing Your Postage Funds
108 Connecting Your Postage Meter to a LAN
109 Connecting Your Postage Meter to an Analog Phone Line
110 Checking Available Funds in Your Postage Meter
110 Checking Your Postage By Phone® Meter Payment System Account Balance
111 Adding Postage
111 Postage Pass - Automated Postage Refill
114 Navigating Hints
115 Overview of Accounting
115 Using the Account Setup Procedures
116 Before Using the Setup Procedures
116 Viewing Accounts
116 Creating Accounts
118 Editing Accounts
118 Setting an Account Period
119 Turning Standard Accounting On or Off
119 Deleting Accounts
119 Turning Account Password Protection On or Off
120 Resetting (Clearing) all Accounts
120 Turning Reset Individual Accounts On or Off
121 Transferring Funds
122 Selecting an Accounting Type
123 Your Accounting System Features
124 Account Structure and Hierarchy
128 Introduction
128 Viewing a Report
128 Printing a Report
129 Single Account Report
130 Multi-Account Summary Report
132 Last Five Refills Report
133 USPS Confirmation Services Report (System Printer Required)
134 Account List Report (External Printer Required)
134 Funds Report
135 System Set Up Report
136 Error Report
137 Job Report
138 Data Capture Report (Non-US Use Only)
138 Electronic Return Receipt Report
139 Installed/ Pending Rates Report
139 Last Rates Downloaded Report
139 View Download Log Report
142 Items to Keep On Hand
142 Cleaning the Exterior
142 Tape Maintenance
144 E-Z Seal® Sealing Solution Maintenance
145 Moistener Maintenance
147 Printer Maintenance
149 Replacing the Ink Cartridge
151 Changing the Printhead
154 Changing the Wiper Blade Assembly
155 Performing Updates or Adding Features
158 How to Troubleshoot your Mailing System
158 Ink Waste Full Tray Warning
159 Envelope Sealing Problems
160 Envelope Feeding Problems
164 Tape Feeding Problems
164 Printing Problems
166 Postage Refill Problems
166 Display Problems
167 Weighing Problems
170 Ordering Supplies
170 Ordering a Pitney Bowes Supply Catalog
170 Moistener Kits
170 Printhead and Wiper Blade Replacments
170 USPS® Confirmation Services Labels
172 Specifications
174 Mailing Materials

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