How to Troubleshoot your Mailing System. Pitney Bowes DM800i™, DM800i Series, DM800i, DM800iTM

10 • Troubleshooting

How to

Troubleshoot your Mailing

System

Ink Waste Full

Tray Warning

This chapter contains a list of problems you may encounter while using your DM Series™ System.

Review the problems and if you are unable to find a solution, call the Help

Desk or you can schedule a request for service at our web site. Refer to the

Pitney Bowes Contact Information List

at the front of this guide for the phone number of the Help Desk and the web site addresses.

The Ink Waste Tray Full Warning appears when you power up or exit sleep mode on the mailing system. It indicates that the ink waste tray is approaching maximum capacity. Contact your customer service representative to schedule replacement of the ink waste tray.

WARNING!

Failure to replace full inkwaste tray will result in ink leakage, causing system damage.

INK WASTE TRAY FULL WARNING

Ink Waste Tray is near full. Ink leakage may occur.

Please contact service.

 OK

Error: Waste Tray Full-Call Srvc

Select OK to return to the main screen. While you can continue to process mail, the “Waste Tray Wrng-Call Servc” message will appear in the main status area of the main screen until the ink waste tray is replaced. The ink waste tray must replaced to prevent system damage.

The Ink Waste Tray Full Alert indicates that the ink waste tray has reached maximum capacity and must be replaced. If the Ink Wast Tray Full Alert appears, and you have not already done so, contact your customer service representative to schedule replacement of the ink waste tray.

INK WASTE TRAY FULL ALERT

 OK

CONTACT SERVICE IMMEDIATELY.

Failure to replace full ink waste tray will result in ink leakage, causing system damage.

Error: Waste Tray Full-Call Srvc

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