Returning for Service. TSI Quest Quest Environmental Monitor EVM Series, EVM-7

132 Customer Service

Returning for Service

Returning for Service

Visit our website at http://rma.tsi.com

and complete the on-line “Return Merchandise Authorization” form or call TSI at 1-800-680-1220 (USA) or (651) 490-2860, or 001 651 490 2860 (International) for specific return instructions.

Customer Service will need the following information:

 The instrument model number

 The instrument serial number

 A purchase order number (unless under warranty)

 A billing address

 A shipping address

Use the original packing material to return the instrument to TSI. If you no longer have the original packing material, seal off any ports to prevent debris from entering the instrument and ensure that the display and the connectors on the instrument front and back panels are protected. This instrument is very fragile and must be packed in a manner appropriate for a precision instrument.

Calibration

The EVM Series and TSI field calibrator devices should be examined regularly by the factory. An annual calibration is recommended. (see Service Department above.)

EVM Series User Manual