6. TROUBLESHOOTING
GENERAL
Problem
The unit will not power on
No sound
The controller is not responding
The vessels accessory switch is not on
Cause Measure
If the power supply is properly connected to the vessel’s accessory terminal, switch the ignition key to “ACC”
Volume is set too low Increase the volume to audible level
Wiring is not properly connected Correct wiring connections
The built-in internal processor is not operating properly
Press the RESET button with a ball point pen
Auto seek function can not find any stations
The antenna cable is not connected
The signals are too weak
RESET
Insert the antenna cable securely
Select a station manually
Bluetooth
Problem
Cannot pair the
Bluetooth enabled device with the audio system.
The audio quality is poor after connection with a Bluetooth- enabled device.
Cause
The device does not support the profiles required for the system.
Measure
Use another device to connect.
The Bluetooth function of the device is not enabled.
Refer to the user manual of the device for how to enable the function.
The Bluetooth reception is poor.
Move the device closer to the audio system or remove any obstacle between the device and the system.
SiriusXM Advisory Messages
Message
CHEK TUNER
Description
Check the SiriusXM tuner connection on the back of the unit to ensure that its correctly connected.
CHK ANTENA
NO SIGNAL
Ensure the SiriusXM antenna cable is connected to the SiriusXM tuner correctly.
Check the SiriusXM antenna wire for breaks or sharp bends. Replace the antenna if necessary. Press RESET located..... If the message remains, the antenna may have been damaged.
The vehicle must be outside, and the antenna must have a clear view of the southern sky.The magnetic antenna must be mounted on the outside of the vehicle for the best reception.
CHAN UNSUB
CH UNAVAIL
CH LOCKED
This channel is not included in your SiriusXM subscription plan. Call 1-866-635-2349 to subscribe.
This channel is not a valid SiriusXM channel.
The channel number has been entered incorrectly, or the channel was removed from the
SiriusXM channel lineup
The selected channel has been locked by a mature channel has been selected.
A prompt to enter the unlock code will appear.
SUBSCRIPTN
UPDATED
16
CMS20
An update to your SiriusXM subscription has been received by the SiriusXM tuner. Press any button to continue.