Chapter 9 Surveillance Server

The TeraStation supports streaming video from RTSP (Real Time Streaming Protocol) network cameras.

Getting Started

The following items are required:

• TeraStation with surveillance camera support

• Supported network camera

• Ethernet cable

• Ethernet hub

• Computer

Supported Operation Systems: Windows 8.1 (64-bit or 32-bit), Windows 8 (64-bit or 32-bit), Windows 7 (64-bit or 32bit), Windows Vista (64-bit or 32-bit), Windows XP SP 3, Windows Server 2008 SP 2 (64-bit or 32-bit), Windows Server

2003 SP 2, OS X 10.5.8 or later

CPU: Intel Dual-core 2.20 GHz or faster

Hard drive: 10 GB or more of available space

RAM: 2 GB or more

Live Viewer Requirements:

Supported OSs: Windows 8.1 (64-bit or 32-bit), Windows 8 (64-bit or 32-bit), Windows 7 (64-bit or 32-bit), Windows Vista

(64-bit or 32-bit), Windows XP SP 3

CPU: Quad-core 2.33 GHz or faster

Hard drive: 10 GB or more of available space

RAM: 2 GB or more

Note: Surveillance cameras cannot be used if failover is configured. Also, failover cannot be used if surveillance camera functionality is enabled. They’re just not compatible.

Installing Client Tools

Download the client tools below from www.buffalotech.com and install them on your computer.

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Camera Policies - Registers that a network camera is connected and ready to record.

Live Viewer - Lets you view video as it is being recorded. With some network cameras, pan, tilt, zoom, focus, and other remote operations may be unavailable.

Data Service Policies - Used to move, back up, and delete recorded video data.

Vault Admin - Used to perform license registration, self-diagnosis, check the remaining disk space, and other operations.

Surveillance Video Manager - Used to view recorded video data, perform searches, export, and other operations.

Network Activity - Displays the operating status of the TeraStation.

Notes:

• Install after logging into your computer using an account with administrator rights.

• Install another media player to play recorded videos if the version of Client Tools is 5.7.3.2 or later.

• Install VideoLAN VLC media player 1.11~1.13, or Apple QuickTime 7 or later if the version of Client Tools is older than 5.6.19.3. VLC media player 2.0.x may not work with some network cameras. Using VLC media player is recommended if your network camera records MPEG-4 format.

• If VLC media player is installed, use the default installation location (C:\Program Files (x86)\VideoLAN\VLC in Windows 7 64-bit or the Application folder in Mac OS).

• If surveillance cameras or client tools installed under C:\Program Files (x86)\BUFFALO\SurveillanceServer\Bin) are blocked due to the OS firewall, refer to the OS help for instructions about how to disable the firewall.

• Install Client Tools on one or more computers connected to the same network as the network camera(s) and the

TeraStation. Surveillance camera settings are shared for all cameras on the network.

Connecting Devices to the Network

Connect the following devices to the network.

• A TeraStation that supports surveillance cameras

• A compatible network camera

• A computer with the above client tools installed

Notes:

• Connect all devices on the same network subnet.

• Set the TeraStation’s and network camera’s time settings to the correct time. By default, the TeraStation adjusts its clock automatically by using a default NTP server. This NTP Server belongs to Internet Multi Feed Inc. For more information, visit www.jst.mfeed.ad.jp. You can select a different NTP Server by clicking Name/Time/Language on the Management screen. The Name/Time/Language screen opens.

• Click Time.

• Click Edit.

• Uncheck “Use Default NTP Server” and enter a new NTP IP address.

• Click OK.

If NTP is not used, disable it and enter the time and date manually. Click Use Local Date/Time to import the time and date from your computer.

In certain cases, the DNS server address must be set in order to access the NTP server.

• Use the dedicated utility provided with the network camera or other program to confirm that the network camera operates properly.

Enabling Surveillance Cameras

Enable surveillance cameras in Settings.

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Note: First, complete the initial settings for the TeraStation and the network camera. For details on the procedure, see the manual supplied with the device.

1

In Settings, click Applications.

2

Click the icon to the right of “Surveillance Cameras”.

3

Click Edit.

4

From “LAN Port”, select the LAN port connected to the same network as the network camera and computer where the client tools are installed.

5

Click Browse.

6

Choose a folder for recorded video, then click OK.

Note: Use a folder with at least 100 GB of available space.

7

Click OK.

8

Click OK.

9

To enable surveillance cameras, change the switch from .

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Notes:

• If the target shared folder specified as the storage location for recorded video is deleted, the surveillance camera is automatically disabled.

• Do not directly edit recorded video data in the shared storage folder. If a file is directly edited, the surveillance camera software may no longer operate properly.

• Do not duplicate or back up the shared storage folder with the built-in utilities in Settings. A separate backup license must be purchased to back up this data to another TeraStation.

• The client tools can only be used with the LAN connected to the selected LAN port.

Users with Two or More Network Cameras

In the default settings, only one network camera can be used. To use two or more network cameras, additional licenses

(sold separately) must be purchased and registered.

Enabling the Free License

Your TeraStation comes with a license for one surveillance camera. Follow the procedure below to enable the included license.

1

Connect the TeraStation to the Internet.

2

Click Start- BUFFALO - BUFFALO Surveillance Server - Vault Admin.

For Windows 8.1 and Windows 8, click the Vault Admin.

3

Select the TeraStation where you want to add the license, right-click it, and click Properties.

4

Open the License tab, then click Activate Free License.

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To deactivate the license, click .

5

Check that the “SurveillanceCamera” and “HardDisk” were added to “Installed Licenses”.

The free license is now enabled.

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Registering Recording Policies

Register the network camera that is used.

1

Click Start - BUFFALO - BUFFALO Surveillance Server - Camera Policies.

For Windows 8.1 and Windows 8, click the Camera Policies.

2

Click the icon.

3

Click Next.

4

Click Find Cameras.

5

Select the detected network camera, then click OK.

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Note: Network cameras that are already in use are indicated by an asterisk (*) and they are gray.

6

Enter the username and password, then click Next.

Note: Clicking Test Camera runs an operational check of the network camera.

7

Enter the description, then click Next.

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8

Select the recording schedule, then click Next.

9

Select the TeraStation where the video will be recorded, then click Next.

10

Check the registration information, and if it is correct, click Next.

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11

Click Next.

An additional network camera can be registered by selecting “Yes” when asked “Do you want to add an additional camera?”

12

Click Save.

Recording will begin. You’ve now registered the recording policy of the network camera.

Checking Recording

Wait at least 15 minutes after registering the recording policy before performing this procedure. To check that recording is working correctly, follow the procedure below.

1

Click Start - BUFFALO - BUFFALO Surveillance Server - Surveillance Video Manager.

For Windows 8.1 and Windows 8, click the Surveillance Video Manager.

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