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Table of contents
- 27 Introduction
- 28 Where to find which information?
- 29 Notational conventions
- 31 Before you start
- 33 Classification of procedures
- 33 Customer Replaceable Units (CRU)
- 34 Upgrade and Repair Units (URU)
- 35 Field Replaceable Units (FRU)
- 36 Average task duration
- 37 Tools you need at hand
- 39 Documents you need at hand
- 41 Important information
- 41 Safety instructions
- 49 ENERGY STAR
- 49 CE conformity
- 50 FCC Class A Compliance Statement
- 51 Environmental protection
- 53 Basic hardware procedures
- 53 Using diagnostics information
- 54 Locating the defective server
- 55 Determining the error class
- 56 Global Error indicator
- 57 Customer Self Service (CSS) indicator
- 58 Locating the defective component
- 58 Local diagnostic indicators on the front
- 60 Local diagnostic indicators on the system board
- 62 Opening the rack door
- 63 Shutting down the server
- 64 Disconnecting power cords
- 65 Extending/removing the server from the rack
- 65 Preliminary steps
- 66 Extending the server out of the rack
- 67 Removing the server from the rack
- 69 Opening the server
- 69 Removing the server cover
- 70 Removing the air duct
- 71 Installing the air duct
- 73 Closing the server
- 73 Mounting the server cover
- 74 Mounting the server in the rack
- 74 Seating the server on the rack rails
- 77 Sliding the server into the rack
- 78 Connecting the server to the mains
- 79 Switching on the server
- 80 Concluding software tasks
- 81 Closing the rack door
- 83 Basic software procedures
- 83 Starting the maintenance task
- 83 Disabling BitLocker functionality
- 84 Disabling SVOM boot watchdog functionality
- 84 Viewing boot watchdog settings
- 85 Configuring boot watchdog settings
- 86 Removing backup and optical disk media
- 86 Verifying and configuring the backup software solution
- 87 Note on server maintenance in a Multipath I/O environment
- 89 Switching on the ID indicator
- 90 Completing the maintenance task
- 90 Updating or recovering the system board BIOS and iRMC
- 90 Updating or recovering the system board BIOS
- 92 Updating or recovering the iRMC
- 94 Verifying system information backup / restore
- 95 Updating RAID controller firmware
- 96 Enabling Option ROM scan
- 97 Verifying and configuring the backup software solution
- 98 Resetting the boot retry counter
- 98 Viewing the boot retry counter
- 98 Resetting the boot retry counter
- 100 Enabling SVOM boot watchdog functionality
- 101 Enabling replaced components in the system BIOS
- 101 Verifying the memory mode
- 102 Verifying the system time settings
- 103 Viewing and clearing the System Event Log (SEL)
- 103 Viewing the SEL
- 104 Clearing the SEL
- 104 Updating the NIC configuration file in a Linux environment
- 106 Enabling BitLocker functionality
- 107 Performing a RAID array rebuild
- 107 Looking up changed MAC / WWN addresses
- 107 Looking up MAC addresses
- 108 Looking up WWN addresses
- 109 Using the Chassis ID Prom Tool
- 109 Configuring LAN teaming
- 109 After replacing / upgrading LAN controllers
- 110 After replacing the system board
- 110 Switching off the ID indicator
- 111 Specifying the chassis model
- 113 Power supply
- 114 Installing PSU modules
- 114 Required tools
- 114 Preliminary steps
- 115 Removing a PSU dummy module
- 116 Installing a PSU module
- 116 Concluding steps
- 117 Removing PSU modules
- 117 Required tools
- 117 Preliminary steps
- 118 Removing a PSU module
- 119 Installing a PSU dummy module
- 119 Concluding steps
- 120 Replacing PSU modules
- 120 Required tools
- 120 Preliminary steps
- 120 Removing the defective PSU module
- 121 Installing the new PSU module
- 121 Concluding steps
- 122 Upgrading PSU from 450 W to 800 W
- 122 Required tools
- 122 Preliminary steps
- 122 Removing the PSU module
- 123 Installing the new PSU module
- 123 Concluding steps
- 124 Replacing the power backplane
- 124 Required tools
- 124 Preliminary steps
- 125 Disconnecting power cables
- 126 Removing the power backplane
- 128 Installing the power backplane
- 130 Reconnecting power cables
- 130 Concluding steps
- 131 Hard disk drives / solid state drives
- 132 Basic procedure
- 132 3.5-inch hard disk drives
- 132 Mounting order for 3.5-inch HDDs
- 133 Installing 3.5-inch HDD modules
- 134 Required tools
- 134 Preliminary steps
- 134 Removing a 3.5-inch HDD dummy module
- 135 Installing a 3.5-inch HDD module
- 136 Concluding steps
- 136 Removing 3.5-inch HDD modules
- 136 Required tools
- 136 Preliminary steps
- 137 Removing a 3.5-inch HDD module
- 138 Installing a 3.5-inch HDD dummy module
- 138 Concluding steps
- 139 Replacing a 3.5-inch HDD module
- 139 Required tools
- 139 Preliminary steps
- 140 Removing a 3.5-inch HDD module
- 140 Installing a 3.5-inch HDD module
- 140 Concluding steps
- 140 2.5-inch hard disk drives / solid state drives
- 140 Mounting order for 2.5-inch HDDs / SSDs
- 145 Installing 2.5-inch HDD / SSD modules
- 145 Required tools
- 145 Preliminary steps
- 146 Removing a 2.5-inch HDD / SSD dummy module
- 147 Installing a 2.5-inch HDD / SSD module
- 148 Concluding steps
- 148 Removing 2.5-inch HDD / SSD modules
- 148 Required tools
- 148 Preliminary steps
- 149 Removing a 2.5-inch HDD / SSD module
- 151 Installing a 2.5-inch HDD / SSD dummy module
- 151 Concluding steps
- 152 Replacing a 2.5-inch HDD / SSD module
- 152 Required tools
- 152 Preliminary steps
- 153 Removing a 2.5-inch HDD / SSD module
- 153 Installing a 2.5-inch HDD / SSD module
- 153 Concluding steps
- 153 Replacing SAS / SATA HDD / SSD backplanes
- 153 Replacing the 3.5-inch HDD SAS / SATA backplane
- 153 Required tools
- 154 Preliminary steps
- 155 Removing the 3.5-inch HDD SAS / SATA backplane
- 157 Installing the 3.5-inch HDD SAS backplane
- 159 Concluding steps
- 159 Replacing the 4x 2.5-inch HDD SAS backplane
- 159 Required tools
- 159 Preliminary steps
- 161 Removing the HDD cage
- 162 Removing the 4x 2.5-inch SAS HDD backplane
- 163 Installing the 4x 2.5-inch HDD SAS backplane
- 164 Installing the HDD cage
- 165 Concluding steps
- 165 Replacing the 12x 2.5-inch HDD SAS backplane
- 165 Required tools
- 166 Preliminary steps
- 167 Removing the 12x2.5-inch HDD SAS backplane
- 168 Installing the 12x 2.5-inch HDD SAS backplane
- 170 Concluding steps
- 171 System fan
- 172 Replacing the fan module
- 172 Required tools
- 172 Preliminary steps
- 172 Removing a fan module
- 173 Installing a fan module
- 174 Concluding steps
- 174 Removing the fan box
- 174 Required tools
- 174 Preliminary steps
- 175 Removing fan module 2 and
- 176 Removing the fan box
- 177 Installing the fan box
- 178 Concluding steps
- 179 Expansion cards and backup units
- 179 Basic information
- 183 Expansion cards
- 183 Installing expansion cards
- 183 Required tools
- 184 Preliminary steps
- 184 Removing PCI slot bracket
- 185 Installing an expansion card
- 186 Connecting cables to the expansion card
- 186 Connecting a battery backup unit to the expansion card
- 186 Concluding steps
- 188 Removing expansion cards
- 188 Required tools
- 188 Preliminary steps
- 189 Removing an expansion card
- 190 Installing a PCI slot bracket
- 190 Concluding steps
- 191 Replacing expansion cards
- 191 Required tools
- 191 Preliminary steps
- 192 Removing an expansion card
- 192 Installing an expansion card
- 193 Connecting cables to the expansion card
- 193 Connecting a battery backup unit to the expansion card
- 193 Concluding steps
- 195 SAS RAID controller in PCI slot
- 195 Installing the SAS RAID controller
- 195 Required tools
- 195 Preliminary steps
- 196 Preparing the SAS RAID controller
- 196 Installing the SAS RAID controller
- 197 Connecting cables to the expansion card
- 197 Connecting a backup unit to the expansion card
- 198 Concluding steps
- 199 Removing the SAS RAID controller
- 199 Required tools
- 199 Preliminary steps
- 200 Removing the SAS RAID controller
- 200 Concluding steps
- 201 Replacing the SAS RAID controller
- 201 Required tools
- 202 Preliminary steps
- 202 Removing the defective SAS RAID controller
- 202 Installing the new SAS RAID controller
- 202 Connecting cables to the expansion card
- 203 Connecting a backup unit to the expansion card
- 203 Concluding steps
- 204 Modular LAN controller in PCI slot
- 204 Installing the Modular LAN controller
- 204 Required tools
- 205 Preliminary steps
- 205 Preparing the Modular LAN controller
- 207 Removing PCI slot bracket
- 208 Installing the Modular LAN controller
- 211 Concluding steps
- 211 Concluding software tasks
- 213 Removing the Modular LAN controller
- 213 Required tools
- 213 Preliminary steps
- 214 Removing the Modular LAN controller
- 215 Installing a PCI slot bracket
- 216 Concluding steps
- 217 Replacing the Modular LAN controller
- 217 Required tools
- 217 Preliminary steps
- 218 Removing the Modular LAN controller
- 218 Installing the Modular LAN controller
- 218 Concluding steps
- 219 Battery Backup Units (BBU)
- 219 Installing a BBU
- 220 Required tools
- 220 Preliminary steps
- 221 Preparing the BBU
- 222 Installing the BBU holder onto the air duct
- 224 Concluding steps
- 226 Removing a BBU
- 226 Required tools
- 226 Preliminary steps
- 227 Removing the BBU holder from the air duct
- 228 Concluding steps
- 229 Replacing a BBU
- 229 Required tools
- 229 Preliminary steps
- 230 Removing a BBU from the air duct
- 230 Removing the BBU from the BBU holder
- 231 Installing a new BBU
- 231 Concluding steps
- 233 Flash Backup Units (FBU)
- 233 Installing a FBU
- 233 Required tools
- 233 Preliminary steps
- 234 Preparing the SAS RAID controller
- 236 Preparing the FBU
- 238 Installing the FBU holder onto the air duct
- 239 Concluding steps
- 240 Removing a FBU
- 240 Required tools
- 240 Preliminary steps
- 241 Removing the FBU holder from the air duct
- 242 Concluding steps
- 243 Replacing a FBU
- 243 Required tools
- 243 Preliminary steps
- 243 Removing a FBU from the air duct
- 244 Removing the FBU from the FBU holder
- 245 Installing a new BBU
- 245 Concluding steps
- 247 Additional tasks
- 247 Mounting expansion card slot brackets
- 247 Required tools
- 247 General instructions
- 248 Network adapter D
- 254 Handling SFP+ transceiver modules
- 254 Installing SFP+ transceiver modules
- 260 Removing an SFP+ transceiver module
- 262 Replacing SFP+ transceiver modules
- 263 Main memory
- 264 Basic procedure
- 264 Memory sequence
- 264 Population rules
- 266 Independant Channel mode
- 267 Mirrored Channel and Performance modes
- 268 Rank Sparing mode
- 272 Installing memory modules
- 272 Required tools
- 272 Preliminary steps
- 273 Installing a memory module
- 275 Concluding steps
- 276 Removing memory modules
- 276 Required tools
- 276 Preliminary steps
- 276 Removing a memory module
- 278 Concluding steps
- 279 Replacing memory modules
- 279 Required tools
- 279 Preliminary steps
- 280 Removing a memory module
- 280 Installing a memory module
- 280 Concluding steps
- 281 Processors
- 282 Basic information
- 282 Supported processors
- 282 Processor locations
- 283 Installing processors
- 283 Required tools
- 283 Preliminary steps
- 284 Installing the processor
- 284 Opening the load plate of the processor socket
- 288 Installing the processor
- 289 Removing the protective socket cover
- 291 Closing th load
- 292 Concluding steps
- 294 Removing processors
- 294 Required tools
- 294 Preliminary steps
- 295 Removing a processor
- 295 Opening the cover plate
- 299 Removing the processor
- 300 Closing the load plate
- 301 Installing the protective cover
- 303 Closing the load plate
- 304 Concluding steps
- 305 Upgrading or replacing processors
- 305 Required tools
- 305 Preliminary steps
- 306 Upgrading or replacing a processor
- 306 Removing the processor
- 311 Installing the processor
- 315 Concluding steps
- 316 Handling processor heat sinks
- 316 Required tools
- 316 Preliminary steps
- 317 Installing processor heat sinks
- 318 Preparing the heat sink and processor
- 319 Installing the heat sink
- 321 Removing processor heat sinks
- 323 Replacing processor heat sinks
- 323 Removing the processor heat sink
- 323 Applying thermal paste
- 323 Installing the processor heat sink
- 323 Concluding steps
- 324 Applying thermal paste
- 327 Accessible drives
- 328 Basic informations
- 330 Installing a Local Service Display (LSD) module
- 330 Required tools
- 330 Preliminary steps
- 331 Removing the LSD dummy cover
- 332 Installing a LSD module
- 333 Concluding steps
- 334 Removing a LSD module
- 334 Required tools
- 334 Preliminary steps
- 335 Removing the LSD module
- 337 Concluding steps
- 337 Replacing a LSD module
- 337 Required tools
- 337 Preliminary steps
- 338 Removing the defective LSD module
- 338 Installing the new LSD moduleI
- 338 Concluding steps
- 339 Installing the optical disk drive (ODD)
- 339 Required tools
- 339 Preliminary steps
- 340 Removing the ODD dummy
- 342 Preparing an ODD
- 343 Installing an ODD
- 343 Concluding steps
- 344 Removing the optical disc drive (ODD)
- 344 Required tools
- 344 Preliminary steps
- 345 Removing the ODD
- 347 Concluding steps
- 348 Replacing an ODD
- 348 Required tools
- 348 Preliminary steps
- 349 Removing the defective ODD
- 349 Installing the new ODD
- 349 Concluding steps
- 351 Installing an RDX/DAT drive in 3.5-inch version
- 351 Required tools
- 351 Preliminary steps
- 352 Installing an RDX/DAT drive in the cage
- 353 Installing the RDX/DAT drive
- 355 Concluding steps
- 355 Removing an RDX/DAT drive in 3.5-inch version
- 355 Required tools
- 356 Preliminary steps
- 357 Removing the drive cage
- 358 Removing an RDX/DAT drive out of the cage
- 359 Concluding steps
- 360 Replacing the RDX/DAT drive in 3.5-inch version
- 360 Required tools
- 360 Preliminary steps
- 361 Removing the defective RDX/DAT drive
- 361 Installing the new RDX/DAT drive
- 361 Concluding steps
- 362 Installing an RDX/DAT drive in 2.5-inch version
- 362 Required tools
- 362 Preliminary steps
- 363 Installing an RDX/DAT drive in the cage
- 365 Installing the RDX/DAT drive
- 366 Concluding steps
- 367 Removing an RDX/DAT drive in 2.5-inch version
- 367 Required tools
- 367 Preliminary steps
- 368 Removing the drive cage
- 369 Removing an RDX/DAT drive out of the cage
- 371 Concluding steps
- 372 Replacing the RDX/DAT drive in 2.5-inch version
- 372 Required tools
- 372 Preliminary steps
- 373 Removing the defective RDX/DAT drive
- 373 Installing the new RDX/DAT drive
- 373 Concluding steps
- 374 Installing an LTO drive in 2.5-inch version
- 374 Required tools
- 374 Preliminary steps
- 375 Removing the drive cage
- 377 Removing the tape dummy
- 378 Installing an LTO drive in the cage
- 381 Installing the LTO cage
- 382 Concluding steps
- 383 Removing an LTO drive in 2.5-inch version
- 383 Required tools
- 383 Preliminary steps
- 384 Removing the drive cage
- 386 Removing an LTO drive out of the cage
- 388 Installing the dummy drive
- 390 Concluding steps
- 390 Replacing the LTO drive in 2.5-inch version
- 390 Required tools
- 391 Preliminary steps
- 391 Removing the defective LTO drive
- 391 Installing the new LTO drive
- 392 Concluding steps
- 393 Front panel
- 394 Replacing the front panel module
- 394 Required tools
- 395 Preliminary steps
- 396 Removing the front panel module
- 399 Installing the front panel module
- 402 Concluding steps
- 403 Front VGA connector
- 403 Installing the front VGA connector
- 403 Required tools
- 403 Preliminary steps
- 404 Removing the front panel module
- 404 Preparing the front panel module
- 405 Installing the front VGA connector
- 406 Re-installing the front panel module
- 406 Concluding steps
- 407 Removing the front VGA connector
- 407 Required tools
- 407 Preliminary steps
- 408 Removing the front VGA cable
- 409 Removing the front VGA connector
- 409 Re-installing the front panel module
- 409 Concluding steps
- 410 Replacing the front VGA connector
- 410 Required tools
- 410 Preliminary steps
- 411 Removing the front panel module
- 411 Removing the front VGA connector
- 411 Installing the new front VGA connector
- 411 Re-installing the front panel module
- 411 Concluding steps
- 412 Front LAN connector
- 412 Installing the front LAN connector
- 412 Required tools
- 412 Preliminary steps
- 413 Removing the front panel module
- 413 Preparing the front panel module
- 414 Installing the front LAN connector
- 417 Re-installing the front panel module
- 420 Concluding steps
- 422 Using the front management LAN connector
- 423 Removing the front LAN connector
- 423 Required tools
- 423 Preliminary steps
- 424 Removing the front LAN board
- 426 Removing the front LAN connector
- 429 Concluding steps
- 430 Replacing the front LAN connector and board
- 430 Required tools
- 430 Preliminary steps
- 431 Removing the front panel module
- 431 Removing the front LAN connector
- 431 Installing the new front LAN connector
- 431 Re-installing the front panel module
- 431 Concluding steps
- 432 Front cage
- 432 Removing the front panel cage
- 432 Required tools
- 432 Preliminary steps
- 433 Removing the front panel cage
- 434 Re-installing the front panel cage
- 436 Concluding steps
- 439 System board and components
- 439 Replacing the CMOS battery
- 440 Required tools
- 440 Preliminary steps
- 441 Removing the battery
- 442 Installing the CMOS battery
- 442 Concluding steps
- 444 USB Flash Module (UFM)
- 444 Installing the UFM board
- 444 Required tools
- 444 Preliminary steps
- 445 Installing the UFM board
- 447 Concluding steps
- 448 Software configuration
- 448 Removing the UFM board
- 448 Required tools
- 449 Preliminary steps
- 449 Removing the UFM board
- 450 Concluding steps
- 451 Replacing the UFM board
- 451 Required tools
- 451 Preliminary steps
- 452 Removing the UFM
- 452 Re-installing the UFM
- 455 Concluding steps
- 455 Software configuration
- 456 Trusted Platform Module (TPM)
- 456 Installing the TPM board
- 456 Required tools
- 456 Preliminary steps
- 457 Installing the TPM board
- 460 Concluding steps
- 462 Removing the TPM board
- 462 Required tools
- 463 Preliminary steps
- 465 Removing the TPM board
- 466 Concluding steps
- 467 Replacing the TPM board
- 467 Required tools
- 468 Preliminary steps
- 468 Removing the TPM
- 469 Re-installing the TPM
- 469 Concluding steps
- 470 Onboard SKU key
- 470 Installing the onboard SKU key
- 470 Required tools
- 470 Preliminary steps
- 471 Installing the onboard SKU key
- 471 Concluding steps
- 472 Removing the onboard SKU key
- 472 Required tools
- 472 Preliminary steps
- 473 Removing onboard SKU key
- 473 Concluding steps
- 474 Replacing the onboard SKU key
- 474 Required tools
- 474 Preliminary steps
- 475 Replacing the onboard SKU key
- 475 Concluding steps
- 475 Replacing the system board
- 477 Required tools
- 478 Preliminary steps
- 479 Removing the system board
- 481 Installing the system board
- 481 Mounting the system board
- 483 Swapping processors
- 483 Concluding steps
- 487 Conversion configurations
- 487 Basic information
- 487 Supported conversions
- 488 SAS cabling
- 489 Basic Procedures
- 489 Required tools
- 489 Preliminary steps
- 489 Removing the front cover
- 491 Removing HDD cages and front panel cage
- 492 Installing HDD cage and front panel cage
- 493 Installing the front cover
- 493 Large front panel cage in bay
- 494 Small front panel cage in bay
- 495 Converting
- 495 Configuration 2 to configuration
- 505 Configuration 3 to configuration
- 505 Replacing the front cages
- 508 Configuration 4 to configuration
- 511 Configuration 7 to configuration
- 511 Concluding steps
- 513 Cables
- 513 Cables overview
- 516 Cabling
- 516 Configuration
- 525 Appendix
- 525 Mechanical overview
- 525 Server front
- 528 Server rear
- 529 Server interior
- 530 Configuration tables
- 530 Hard disk drives / solid state drives mounting order
- 530 Memory board configuration table
- 530 Expansion card configuration table
- 531 Connectors and indicators
- 531 Connectors and indicators on the system board
- 531 Onboard connectors
- 533 Onboard settings
- 535 Onboard indicators and controls
- 537 Connectors and indicators on the I/O panel
- 537 I/O panel connectors
- 538 I/O panel indicators
- 540 Connectors and indicators on the front panel
- 540 Front panel connectors
- 541 Front panel controls and indicators
- 544 Minimum startup configuration