PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual

System board and components

14.3.2.2 Preliminary steps

Perform the following procedures:

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Before removing the TPM board, it is necessary to remove BitLockerprotection from the computer and to decrypt the volume.

Ask the system administrator to turn off BitLocker-protection using the

BitLocker setup wizard available either from the Control Panel or Windows

Explorer:

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Open Bitlocker Drive Encryption by clicking the Start button, clicking

Control Panel, clicking Security, and then clicking Bitlocker Drive

Encryption.

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Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

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To turn off BitLocker and decrypt the volume, click Turn Off BitLocker, and then click Decrypt the volume.

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Decrypting the volume may be time-consuming. By decrypting the volume, all of the information stored on that computer is decrypted.

For further information on how to disable BitLocker drive encryption, please refer to the Microsoft Knowledge Base.

Fujitsu service partners will find additional information (also available in Japanese) on the Fujitsu Extranet web pages.

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Disable TPM in the system board BIOS. Proceed as follows:

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Switch on or restart your server.

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As soon as the startup screen appears, press the [F2] function key to enter the BIOS.

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Select the Advanced menu.

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Select the Trusted Computing submenu.

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Set the TPM Support and TPM State settings to Disabled.

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Upgrade and Maintenance Manual 463

System board and components

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Save your changes and exit the BIOS.

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For detailed information on how to access the BIOS and modify settings, refer to the "System Board D2939 BIOS Setup Utilty" reference manual available online at

http://manuals.ts.fujitsu.com

or from the ServerView Suite DVD 2 supplied with your PRIMERGY server.

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"Opening the rack door" on page 62

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"Locating the defective server" on page 54

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"Shutting down the server" on page 63

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"Disconnecting power cords" on page 64

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"Extending the server out of the rack" on page 66

If further required, remove the server from the rack as described in section

"Removing the server from the rack" on page 67 .

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"Removing the server cover" on page 69

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"Removing the air duct" on page 70

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RX300