PRIMERGY RX300 S7 Server Upgrade and Maintenance Manual

Basic software procedures

5.1.5 Note on server maintenance in a Multipath I/O environment

When booting your server offline from the ServerView Suite DVD 1 to perform an offline driver update using the ServerView Update DVD or collect diagnostic data using PrimeCollect in a Multipath I/O environment, there is a risk of damaging the system configuration which may leave the system unable to boot.

This is a known restriction of Windows PE with Multipath drivers.

Before using the ServerView Update DVD or PrimeCollect in an offline environment, Fujitsu recommends to properly shut down the server and to disconnect all external I/O connections (like LAN or FC cables) from the system.

Only keep mouse, keyboard, video cable and AC power cord connected.

Continue as follows:

If performing an offline driver update, first of all prepare the ServerView

Update DVD:

Download the latest ServerView Update DVD image from the Fujitsu

FTP server at

ftp://ftp.ts.fujitsu.com/images/serverview

Burn the image to a DVD.

For the Japanese market:

Locate, download and burn the ServerView Update DVD image available from the following URL:

http://jp.fujitsu.com/platform/server/primergy/products/note/svsdvd/dvd/

Ensure that all external I/O connections have been removed from the server.

Ensure that all external I/O connections are uniquely identified so that you can reconnect them into their original locations after concluding the task.

Switch on the server.

Right after switching on the server, insert the ServerView Suite DVD 1 into the DVD drive and close the drive tray.

The server will now boot from the DVD.

After the boot process is complete, select your preferred GUI language.

In the initial Installation Manager startup window, choose either Update

Manager Express or PrimeCollect from the Installation Manager mode section.

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Basic software procedures

Click Continue to proceed.

If Update Manager Express has been selected, insert the ServerView Update

DVD into the DVD drive before proceeding.

Finish the intended maintenance task. For further information, refer to the following manuals available online at

http://manuals.ts.fujitsu.com

or from the

ServerView Suite DVD 2 supplied with your PRIMERGY server:

– ServerView Update Manager Express:

"Local System Update for PRIMERGY Servers" user guide

– PrimeCollect:

"PrimeCollect" user guide

After the update or diagnostic procedure has been completed, shut down the server, reconnect all external I/O connections and bring the system back to normal operation.

If necessary, perform this procedure for all remaining servers within the

Multipath environment.

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