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System board and components
14.3.3.2 Preliminary steps
Perform the following procedures:
Ê
"Disabling BitLocker functionality" on page 83
Ê
"Opening the rack door" on page 62
Ê
"Locating the defective server" on page 54
Ê
"Shutting down the server" on page 63
Ê
"Disconnecting power cords" on page 64
Ê
"Extending the server out of the rack" on page 66
If further required, remove the server from the rack as described in section
"Removing the server from the rack" on page 67 .
Ê
"Removing the server cover" on page 69
Ê
"Removing the air duct" on page 70
14.3.3.3 Removing the TPM
Ê
Remove the TPM board as described in section
"Removing the TPM board" on page 462
.
Ê
Leave the TPM spacer on the system board when removing the defective
TPM board.
468 Upgrade and Maintenance Manual
RX300
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Table of contents
- 27 Introduction
- 28 Where to find which information?
- 29 Notational conventions
- 31 Before you start
- 33 Classification of procedures
- 33 Customer Replaceable Units (CRU)
- 34 Upgrade and Repair Units (URU)
- 35 Field Replaceable Units (FRU)
- 36 Average task duration
- 37 Tools you need at hand
- 39 Documents you need at hand
- 41 Important information
- 41 Safety instructions
- 49 ENERGY STAR
- 49 CE conformity
- 50 FCC Class A Compliance Statement
- 51 Environmental protection
- 53 Basic hardware procedures
- 53 Using diagnostics information
- 54 Locating the defective server
- 55 Determining the error class
- 56 Global Error indicator
- 57 Customer Self Service (CSS) indicator
- 58 Locating the defective component
- 58 Local diagnostic indicators on the front
- 60 Local diagnostic indicators on the system board
- 62 Opening the rack door
- 63 Shutting down the server
- 64 Disconnecting power cords
- 65 Extending/removing the server from the rack
- 65 Preliminary steps
- 66 Extending the server out of the rack
- 67 Removing the server from the rack
- 69 Opening the server
- 69 Removing the server cover
- 70 Removing the air duct
- 71 Installing the air duct
- 73 Closing the server
- 73 Mounting the server cover
- 74 Mounting the server in the rack
- 74 Seating the server on the rack rails
- 77 Sliding the server into the rack
- 78 Connecting the server to the mains
- 79 Switching on the server
- 80 Concluding software tasks
- 81 Closing the rack door
- 83 Basic software procedures
- 83 Starting the maintenance task
- 83 Disabling BitLocker functionality
- 84 Disabling SVOM boot watchdog functionality
- 84 Viewing boot watchdog settings
- 85 Configuring boot watchdog settings
- 86 Removing backup and optical disk media
- 86 Verifying and configuring the backup software solution
- 87 Note on server maintenance in a Multipath I/O environment
- 89 Switching on the ID indicator
- 90 Completing the maintenance task
- 90 Updating or recovering the system board BIOS and iRMC
- 90 Updating or recovering the system board BIOS
- 92 Updating or recovering the iRMC
- 94 Verifying system information backup / restore
- 95 Updating RAID controller firmware
- 96 Enabling Option ROM scan
- 97 Verifying and configuring the backup software solution
- 98 Resetting the boot retry counter
- 98 Viewing the boot retry counter
- 98 Resetting the boot retry counter
- 100 Enabling SVOM boot watchdog functionality
- 101 Enabling replaced components in the system BIOS
- 101 Verifying the memory mode
- 102 Verifying the system time settings
- 103 Viewing and clearing the System Event Log (SEL)
- 103 Viewing the SEL
- 104 Clearing the SEL
- 104 Updating the NIC configuration file in a Linux environment
- 106 Enabling BitLocker functionality
- 107 Performing a RAID array rebuild
- 107 Looking up changed MAC / WWN addresses
- 107 Looking up MAC addresses
- 108 Looking up WWN addresses
- 109 Using the Chassis ID Prom Tool
- 109 Configuring LAN teaming
- 109 After replacing / upgrading LAN controllers
- 110 After replacing the system board
- 110 Switching off the ID indicator
- 111 Specifying the chassis model
- 113 Power supply
- 114 Installing PSU modules
- 114 Required tools
- 114 Preliminary steps
- 115 Removing a PSU dummy module
- 116 Installing a PSU module
- 116 Concluding steps
- 117 Removing PSU modules
- 117 Required tools
- 117 Preliminary steps
- 118 Removing a PSU module
- 119 Installing a PSU dummy module
- 119 Concluding steps
- 120 Replacing PSU modules
- 120 Required tools
- 120 Preliminary steps
- 120 Removing the defective PSU module
- 121 Installing the new PSU module
- 121 Concluding steps
- 122 Upgrading PSU from 450 W to 800 W
- 122 Required tools
- 122 Preliminary steps
- 122 Removing the PSU module
- 123 Installing the new PSU module
- 123 Concluding steps
- 124 Replacing the power backplane
- 124 Required tools
- 124 Preliminary steps
- 125 Disconnecting power cables
- 126 Removing the power backplane
- 128 Installing the power backplane
- 130 Reconnecting power cables
- 130 Concluding steps
- 131 Hard disk drives / solid state drives
- 132 Basic procedure
- 132 3.5-inch hard disk drives
- 132 Mounting order for 3.5-inch HDDs
- 133 Installing 3.5-inch HDD modules
- 134 Required tools
- 134 Preliminary steps
- 134 Removing a 3.5-inch HDD dummy module
- 135 Installing a 3.5-inch HDD module
- 136 Concluding steps
- 136 Removing 3.5-inch HDD modules
- 136 Required tools
- 136 Preliminary steps
- 137 Removing a 3.5-inch HDD module
- 138 Installing a 3.5-inch HDD dummy module
- 138 Concluding steps
- 139 Replacing a 3.5-inch HDD module
- 139 Required tools
- 139 Preliminary steps
- 140 Removing a 3.5-inch HDD module
- 140 Installing a 3.5-inch HDD module
- 140 Concluding steps
- 140 2.5-inch hard disk drives / solid state drives
- 140 Mounting order for 2.5-inch HDDs / SSDs
- 145 Installing 2.5-inch HDD / SSD modules
- 145 Required tools
- 145 Preliminary steps
- 146 Removing a 2.5-inch HDD / SSD dummy module
- 147 Installing a 2.5-inch HDD / SSD module
- 148 Concluding steps
- 148 Removing 2.5-inch HDD / SSD modules
- 148 Required tools
- 148 Preliminary steps
- 149 Removing a 2.5-inch HDD / SSD module
- 151 Installing a 2.5-inch HDD / SSD dummy module
- 151 Concluding steps
- 152 Replacing a 2.5-inch HDD / SSD module
- 152 Required tools
- 152 Preliminary steps
- 153 Removing a 2.5-inch HDD / SSD module
- 153 Installing a 2.5-inch HDD / SSD module
- 153 Concluding steps
- 153 Replacing SAS / SATA HDD / SSD backplanes
- 153 Replacing the 3.5-inch HDD SAS / SATA backplane
- 153 Required tools
- 154 Preliminary steps
- 155 Removing the 3.5-inch HDD SAS / SATA backplane
- 157 Installing the 3.5-inch HDD SAS backplane
- 159 Concluding steps
- 159 Replacing the 4x 2.5-inch HDD SAS backplane
- 159 Required tools
- 159 Preliminary steps
- 161 Removing the HDD cage
- 162 Removing the 4x 2.5-inch SAS HDD backplane
- 163 Installing the 4x 2.5-inch HDD SAS backplane
- 164 Installing the HDD cage
- 165 Concluding steps
- 165 Replacing the 12x 2.5-inch HDD SAS backplane
- 165 Required tools
- 166 Preliminary steps
- 167 Removing the 12x2.5-inch HDD SAS backplane
- 168 Installing the 12x 2.5-inch HDD SAS backplane
- 170 Concluding steps
- 171 System fan
- 172 Replacing the fan module
- 172 Required tools
- 172 Preliminary steps
- 172 Removing a fan module
- 173 Installing a fan module
- 174 Concluding steps
- 174 Removing the fan box
- 174 Required tools
- 174 Preliminary steps
- 175 Removing fan module 2 and
- 176 Removing the fan box
- 177 Installing the fan box
- 178 Concluding steps
- 179 Expansion cards and backup units
- 179 Basic information
- 183 Expansion cards
- 183 Installing expansion cards
- 183 Required tools
- 184 Preliminary steps
- 184 Removing PCI slot bracket
- 185 Installing an expansion card
- 186 Connecting cables to the expansion card
- 186 Connecting a battery backup unit to the expansion card
- 186 Concluding steps
- 188 Removing expansion cards
- 188 Required tools
- 188 Preliminary steps
- 189 Removing an expansion card
- 190 Installing a PCI slot bracket
- 190 Concluding steps
- 191 Replacing expansion cards
- 191 Required tools
- 191 Preliminary steps
- 192 Removing an expansion card
- 192 Installing an expansion card
- 193 Connecting cables to the expansion card
- 193 Connecting a battery backup unit to the expansion card
- 193 Concluding steps
- 195 SAS RAID controller in PCI slot
- 195 Installing the SAS RAID controller
- 195 Required tools
- 195 Preliminary steps
- 196 Preparing the SAS RAID controller
- 196 Installing the SAS RAID controller
- 197 Connecting cables to the expansion card
- 197 Connecting a backup unit to the expansion card
- 198 Concluding steps
- 199 Removing the SAS RAID controller
- 199 Required tools
- 199 Preliminary steps
- 200 Removing the SAS RAID controller
- 200 Concluding steps
- 201 Replacing the SAS RAID controller
- 201 Required tools
- 202 Preliminary steps
- 202 Removing the defective SAS RAID controller
- 202 Installing the new SAS RAID controller
- 202 Connecting cables to the expansion card
- 203 Connecting a backup unit to the expansion card
- 203 Concluding steps
- 204 Modular LAN controller in PCI slot
- 204 Installing the Modular LAN controller
- 204 Required tools
- 205 Preliminary steps
- 205 Preparing the Modular LAN controller
- 207 Removing PCI slot bracket
- 208 Installing the Modular LAN controller
- 211 Concluding steps
- 211 Concluding software tasks
- 213 Removing the Modular LAN controller
- 213 Required tools
- 213 Preliminary steps
- 214 Removing the Modular LAN controller
- 215 Installing a PCI slot bracket
- 216 Concluding steps
- 217 Replacing the Modular LAN controller
- 217 Required tools
- 217 Preliminary steps
- 218 Removing the Modular LAN controller
- 218 Installing the Modular LAN controller
- 218 Concluding steps
- 219 Battery Backup Units (BBU)
- 219 Installing a BBU
- 220 Required tools
- 220 Preliminary steps
- 221 Preparing the BBU
- 222 Installing the BBU holder onto the air duct
- 224 Concluding steps
- 226 Removing a BBU
- 226 Required tools
- 226 Preliminary steps
- 227 Removing the BBU holder from the air duct
- 228 Concluding steps
- 229 Replacing a BBU
- 229 Required tools
- 229 Preliminary steps
- 230 Removing a BBU from the air duct
- 230 Removing the BBU from the BBU holder
- 231 Installing a new BBU
- 231 Concluding steps
- 233 Flash Backup Units (FBU)
- 233 Installing a FBU
- 233 Required tools
- 233 Preliminary steps
- 234 Preparing the SAS RAID controller
- 236 Preparing the FBU
- 238 Installing the FBU holder onto the air duct
- 239 Concluding steps
- 240 Removing a FBU
- 240 Required tools
- 240 Preliminary steps
- 241 Removing the FBU holder from the air duct
- 242 Concluding steps
- 243 Replacing a FBU
- 243 Required tools
- 243 Preliminary steps
- 243 Removing a FBU from the air duct
- 244 Removing the FBU from the FBU holder
- 245 Installing a new BBU
- 245 Concluding steps
- 247 Additional tasks
- 247 Mounting expansion card slot brackets
- 247 Required tools
- 247 General instructions
- 248 Network adapter D
- 254 Handling SFP+ transceiver modules
- 254 Installing SFP+ transceiver modules
- 260 Removing an SFP+ transceiver module
- 262 Replacing SFP+ transceiver modules
- 263 Main memory
- 264 Basic procedure
- 264 Memory sequence
- 264 Population rules
- 266 Independant Channel mode
- 267 Mirrored Channel and Performance modes
- 268 Rank Sparing mode
- 272 Installing memory modules
- 272 Required tools
- 272 Preliminary steps
- 273 Installing a memory module
- 275 Concluding steps
- 276 Removing memory modules
- 276 Required tools
- 276 Preliminary steps
- 276 Removing a memory module
- 278 Concluding steps
- 279 Replacing memory modules
- 279 Required tools
- 279 Preliminary steps
- 280 Removing a memory module
- 280 Installing a memory module
- 280 Concluding steps
- 281 Processors
- 282 Basic information
- 282 Supported processors
- 282 Processor locations
- 283 Installing processors
- 283 Required tools
- 283 Preliminary steps
- 284 Installing the processor
- 284 Opening the load plate of the processor socket
- 288 Installing the processor
- 289 Removing the protective socket cover
- 291 Closing th load
- 292 Concluding steps
- 294 Removing processors
- 294 Required tools
- 294 Preliminary steps
- 295 Removing a processor
- 295 Opening the cover plate
- 299 Removing the processor
- 300 Closing the load plate
- 301 Installing the protective cover
- 303 Closing the load plate
- 304 Concluding steps
- 305 Upgrading or replacing processors
- 305 Required tools
- 305 Preliminary steps
- 306 Upgrading or replacing a processor
- 306 Removing the processor
- 311 Installing the processor
- 315 Concluding steps
- 316 Handling processor heat sinks
- 316 Required tools
- 316 Preliminary steps
- 317 Installing processor heat sinks
- 318 Preparing the heat sink and processor
- 319 Installing the heat sink
- 321 Removing processor heat sinks
- 323 Replacing processor heat sinks
- 323 Removing the processor heat sink
- 323 Applying thermal paste
- 323 Installing the processor heat sink
- 323 Concluding steps
- 324 Applying thermal paste
- 327 Accessible drives
- 328 Basic informations
- 330 Installing a Local Service Display (LSD) module
- 330 Required tools
- 330 Preliminary steps
- 331 Removing the LSD dummy cover
- 332 Installing a LSD module
- 333 Concluding steps
- 334 Removing a LSD module
- 334 Required tools
- 334 Preliminary steps
- 335 Removing the LSD module
- 337 Concluding steps
- 337 Replacing a LSD module
- 337 Required tools
- 337 Preliminary steps
- 338 Removing the defective LSD module
- 338 Installing the new LSD moduleI
- 338 Concluding steps
- 339 Installing the optical disk drive (ODD)
- 339 Required tools
- 339 Preliminary steps
- 340 Removing the ODD dummy
- 342 Preparing an ODD
- 343 Installing an ODD
- 343 Concluding steps
- 344 Removing the optical disc drive (ODD)
- 344 Required tools
- 344 Preliminary steps
- 345 Removing the ODD
- 347 Concluding steps
- 348 Replacing an ODD
- 348 Required tools
- 348 Preliminary steps
- 349 Removing the defective ODD
- 349 Installing the new ODD
- 349 Concluding steps
- 351 Installing an RDX/DAT drive in 3.5-inch version
- 351 Required tools
- 351 Preliminary steps
- 352 Installing an RDX/DAT drive in the cage
- 353 Installing the RDX/DAT drive
- 355 Concluding steps
- 355 Removing an RDX/DAT drive in 3.5-inch version
- 355 Required tools
- 356 Preliminary steps
- 357 Removing the drive cage
- 358 Removing an RDX/DAT drive out of the cage
- 359 Concluding steps
- 360 Replacing the RDX/DAT drive in 3.5-inch version
- 360 Required tools
- 360 Preliminary steps
- 361 Removing the defective RDX/DAT drive
- 361 Installing the new RDX/DAT drive
- 361 Concluding steps
- 362 Installing an RDX/DAT drive in 2.5-inch version
- 362 Required tools
- 362 Preliminary steps
- 363 Installing an RDX/DAT drive in the cage
- 365 Installing the RDX/DAT drive
- 366 Concluding steps
- 367 Removing an RDX/DAT drive in 2.5-inch version
- 367 Required tools
- 367 Preliminary steps
- 368 Removing the drive cage
- 369 Removing an RDX/DAT drive out of the cage
- 371 Concluding steps
- 372 Replacing the RDX/DAT drive in 2.5-inch version
- 372 Required tools
- 372 Preliminary steps
- 373 Removing the defective RDX/DAT drive
- 373 Installing the new RDX/DAT drive
- 373 Concluding steps
- 374 Installing an LTO drive in 2.5-inch version
- 374 Required tools
- 374 Preliminary steps
- 375 Removing the drive cage
- 377 Removing the tape dummy
- 378 Installing an LTO drive in the cage
- 381 Installing the LTO cage
- 382 Concluding steps
- 383 Removing an LTO drive in 2.5-inch version
- 383 Required tools
- 383 Preliminary steps
- 384 Removing the drive cage
- 386 Removing an LTO drive out of the cage
- 388 Installing the dummy drive
- 390 Concluding steps
- 390 Replacing the LTO drive in 2.5-inch version
- 390 Required tools
- 391 Preliminary steps
- 391 Removing the defective LTO drive
- 391 Installing the new LTO drive
- 392 Concluding steps
- 393 Front panel
- 394 Replacing the front panel module
- 394 Required tools
- 395 Preliminary steps
- 396 Removing the front panel module
- 399 Installing the front panel module
- 402 Concluding steps
- 403 Front VGA connector
- 403 Installing the front VGA connector
- 403 Required tools
- 403 Preliminary steps
- 404 Removing the front panel module
- 404 Preparing the front panel module
- 405 Installing the front VGA connector
- 406 Re-installing the front panel module
- 406 Concluding steps
- 407 Removing the front VGA connector
- 407 Required tools
- 407 Preliminary steps
- 408 Removing the front VGA cable
- 409 Removing the front VGA connector
- 409 Re-installing the front panel module
- 409 Concluding steps
- 410 Replacing the front VGA connector
- 410 Required tools
- 410 Preliminary steps
- 411 Removing the front panel module
- 411 Removing the front VGA connector
- 411 Installing the new front VGA connector
- 411 Re-installing the front panel module
- 411 Concluding steps
- 412 Front LAN connector
- 412 Installing the front LAN connector
- 412 Required tools
- 412 Preliminary steps
- 413 Removing the front panel module
- 413 Preparing the front panel module
- 414 Installing the front LAN connector
- 417 Re-installing the front panel module
- 420 Concluding steps
- 422 Using the front management LAN connector
- 423 Removing the front LAN connector
- 423 Required tools
- 423 Preliminary steps
- 424 Removing the front LAN board
- 426 Removing the front LAN connector
- 429 Concluding steps
- 430 Replacing the front LAN connector and board
- 430 Required tools
- 430 Preliminary steps
- 431 Removing the front panel module
- 431 Removing the front LAN connector
- 431 Installing the new front LAN connector
- 431 Re-installing the front panel module
- 431 Concluding steps
- 432 Front cage
- 432 Removing the front panel cage
- 432 Required tools
- 432 Preliminary steps
- 433 Removing the front panel cage
- 434 Re-installing the front panel cage
- 436 Concluding steps
- 439 System board and components
- 439 Replacing the CMOS battery
- 440 Required tools
- 440 Preliminary steps
- 441 Removing the battery
- 442 Installing the CMOS battery
- 442 Concluding steps
- 444 USB Flash Module (UFM)
- 444 Installing the UFM board
- 444 Required tools
- 444 Preliminary steps
- 445 Installing the UFM board
- 447 Concluding steps
- 448 Software configuration
- 448 Removing the UFM board
- 448 Required tools
- 449 Preliminary steps
- 449 Removing the UFM board
- 450 Concluding steps
- 451 Replacing the UFM board
- 451 Required tools
- 451 Preliminary steps
- 452 Removing the UFM
- 452 Re-installing the UFM
- 455 Concluding steps
- 455 Software configuration
- 456 Trusted Platform Module (TPM)
- 456 Installing the TPM board
- 456 Required tools
- 456 Preliminary steps
- 457 Installing the TPM board
- 460 Concluding steps
- 462 Removing the TPM board
- 462 Required tools
- 463 Preliminary steps
- 465 Removing the TPM board
- 466 Concluding steps
- 467 Replacing the TPM board
- 467 Required tools
- 468 Preliminary steps
- 468 Removing the TPM
- 469 Re-installing the TPM
- 469 Concluding steps
- 470 Onboard SKU key
- 470 Installing the onboard SKU key
- 470 Required tools
- 470 Preliminary steps
- 471 Installing the onboard SKU key
- 471 Concluding steps
- 472 Removing the onboard SKU key
- 472 Required tools
- 472 Preliminary steps
- 473 Removing onboard SKU key
- 473 Concluding steps
- 474 Replacing the onboard SKU key
- 474 Required tools
- 474 Preliminary steps
- 475 Replacing the onboard SKU key
- 475 Concluding steps
- 475 Replacing the system board
- 477 Required tools
- 478 Preliminary steps
- 479 Removing the system board
- 481 Installing the system board
- 481 Mounting the system board
- 483 Swapping processors
- 483 Concluding steps
- 487 Conversion configurations
- 487 Basic information
- 487 Supported conversions
- 488 SAS cabling
- 489 Basic Procedures
- 489 Required tools
- 489 Preliminary steps
- 489 Removing the front cover
- 491 Removing HDD cages and front panel cage
- 492 Installing HDD cage and front panel cage
- 493 Installing the front cover
- 493 Large front panel cage in bay
- 494 Small front panel cage in bay
- 495 Converting
- 495 Configuration 2 to configuration
- 505 Configuration 3 to configuration
- 505 Replacing the front cages
- 508 Configuration 4 to configuration
- 511 Configuration 7 to configuration
- 511 Concluding steps
- 513 Cables
- 513 Cables overview
- 516 Cabling
- 516 Configuration
- 525 Appendix
- 525 Mechanical overview
- 525 Server front
- 528 Server rear
- 529 Server interior
- 530 Configuration tables
- 530 Hard disk drives / solid state drives mounting order
- 530 Memory board configuration table
- 530 Expansion card configuration table
- 531 Connectors and indicators
- 531 Connectors and indicators on the system board
- 531 Onboard connectors
- 533 Onboard settings
- 535 Onboard indicators and controls
- 537 Connectors and indicators on the I/O panel
- 537 I/O panel connectors
- 538 I/O panel indicators
- 540 Connectors and indicators on the front panel
- 540 Front panel connectors
- 541 Front panel controls and indicators
- 544 Minimum startup configuration