Voice control. Ford S-MAX, Galaxy
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Voice control
PRINCIPLE OF OPERATION
CAUTION
Using the system with the engine off will drain the battery.
Voice recognition enables operation of the system without the need to divert your attention from the road ahead in order to change settings, or receive feedback from the system.
Whenever you issue one of the defined commands with the system active, the voice recognition system converts your command into a control signal for the system. Your inputs take the form of dialogues or commands. You are guided through these dialogues by announcements or questions.
Please familiarize yourself with the functions of the system before using voice recognition.
Supported commands
The voice control system allows you to control the following vehicle functions:
• Bluetooth phone
• radio
• CD Player/CD Changer
• external device (USB)
• external device (iPod)
• automatic climate control
• navigation system - refer to separate navigation handbook.
System response
As you work through a voice session the system will prompt you with a beep tone each time the system is ready to proceed.
Do not try to give any commands until the beep tone has been heard. The voice control system will repeat each spoken command back to you.
If you are not sure how to continue say
"HELP" for assistance or "CANCEL" if you do not wish to continue.
The "HELP" function provides only a subset of the available voice commands.
Detailed explanations of all possible voice commands can be found on the following pages.
Voice commands
All voice commands should be given using a natural speaking voice, as if speaking to a passenger or on the phone. Your voice level should be dependant on the surrounding noise level inside or outside the vehicle but do not shout.
USING VOICE CONTROL
System operation
The order and content of the voice controls are given in the following lists. The tables show the sequence of user voice commands and system responses for each available function.
<> indicates a number or stored name tag to be inserted by the user.
Short cuts
There are a number of voice command short cuts available, which allow you to control some vehicle features without having to follow the complete command menu. These are:
• Phone: CALL or DIAL NAME, DIAL
NUMBER, and REDIAL.
• Phone: CALL FIRST NAME, LAST NAME at LOCATION. Example: Call Fred
Bloggs at home.
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Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
• CD player or CD changer: DISC and
TRACK.
• Automatic climate control:
TEMPERATURE, AUTO MODE,
DEFROSTING ON, DEMISTING ON,
DEFROSTING OFF and DEMISTING
OFF.
• Radio: TUNE NAME.
• External device (USB, iPod and SD card): TRACK.
Start communicating with the system
Before you can start talking to the system you first have to press the VOICE or MODE button for each operation and wait until
the system answers with a beep. See
Principle of Operation (page 299).
Press the button again to cancel the voice session.
"CD PLAYER"
"HELP"
"PLAY"
"TRACK"
*
"SHUFFLE ALL"
"SHUFFLE FOLDER"
**
"SHUFFLE OFF"
"REPEAT FOLDER"
**
Name tag
The name tag functionality can support the phone, audio and navigation features by using the "STORE NAME" function. You can assign name tags to items such as favorite radio stations and personal phone
contacts. See Audio unit commands
(page 300). See Telephone commands
(page 309). See Navigation system commands (page 314).
• Store up to 20 name tags per function.
• The average recording time for each name tag is approximately 2-3 seconds.
AUDIO UNIT COMMANDS
CD Player
You can control playback directly by voice control.
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
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Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
"CD PLAYER"
"REPEAT TRACK"
"REPEAT OFF"
* Can be used as a shortcut.
** Only available if the CD contains audio data files like MP3 or WMA.
Track
You can choose a track on your CD directly.
Steps
1
2
User says
"CD PLAYER"
System answer
"CD PLAYER"
"TRACK NUMBER PLEASE"
"TRACK"
*
3
"<a number between 1 and 99>"
**
"TRACK <number>"
* Can be used as a shortcut.
** Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)
Shuffle all
To set random playback.
Steps
1
2
User says
"CD PLAYER"
"SHUFFLE ALL"
System answer
"CD PLAYER"
CD Changer
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
301
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
"CD CHANGER"
"HELP"
"PLAY"
"DISC"
*
"TRACK"
*
"SHUFFLE ALL"
"SHUFFLE CD"
"SHUFFLE FOLDER"
**
"SHUFFLE OFF"
"REPEAT CD"
"REPEAT FOLDER"
**
"REPEAT TRACK"
"REPEAT OFF"
* Can be used as a shortcut.
** Only available if the CD contains audio data files like MP3 or WMA.
Disc
If you have a CD changer you can choose the disc number.
Steps
1
2
User says
"CD CHANGER"
3
* Can be used as a shortcut.
"DISC"
*
"<a number between 1 and 6>"
Track
You can choose a track on your CD directly.
System answer
"CD CHANGER"
"DISC NUMBER PLEASE"
"DISC <number>"
302
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps
1
2
User says
"CD CHANGER"
System answer
"CD CHANGER"
"TRACK NUMBER PLEASE"
"TRACK"
*
3
"<a number between 1 and 99>"
**
"TRACK <number>"
* Can be used as a shortcut.
** Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)
Shuffle CD
To set random playback within the CD contents.
Steps
1
2
User says
"CD CHANGER"
"SHUFFLE CD"
System answer
"CD CHANGER"
Radio
The radio voice commands support the functionality of the radio and allow you to tune radio stations by voice control.
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu.
"RADIO"
"HELP"
"AM"
"FM"
"TUNE NAME" *
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"
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Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
"RADIO"
"STORE NAME"
"PLAY"
* Can be used as a shortcut.
Tune frequency
This function allows you to tune your radio by voice commands.
Steps
1
2
User says
"RADIO"
"AM"
"FM"
System answer
"RADIO"
"AM FREQUENCY PLEASE"
"FM FREQUENCY PLEASE"
"TUNE <frequency>" 3
"<frequency>" *
* The frequency may be entered in a variety of ways. Refer below for representative examples.
FM band: 87.5 - 108.0 in increments of 0.1
• "Eighty nine point nine" (89.9)
• "Ninety" (90.0)
• "One hundred point five" (100.5)
• "One zero one point one" (101.1)
• "One zero eight" (108.0)
AM/MW band: 531 - 1602 in increments of
9
AM/LW band: 153 - 281 in increments of 1
• "Five thirty one" (531)
• "Nine hundred" (900)
• "Fourteen forty" (1440)
• "Fifteen zero three" (1503)
• "Ten eighty" (1080)
Store name
If you have tuned a radio station, you can store it with a name in the directory.
Steps
1
2
3
4
User says
"RADIO"
"STORE NAME"
"<name>"
"<name>"
System answer
"RADIO"
"STORE NAME"
"NAME PLEASE"
"REPEAT NAME PLEASE"
"STORING NAME"
304
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Steps
Voice control
User says System answer
"<name> STORED"
Tune name
This function allows you to call up a stored radio station.
Steps
1
2
User says
"RADIO"
"TUNE NAME"
*
3
* Can be used as a shortcut.
"<name>"
Delete name
This function allows you to delete a stored radio station.
Steps
1
2
3
User says
"RADIO"
"DELETE NAME"
"<name>"
4 "YES"
"NO"
Play directory
This function allows you to let the system tell you all of the stored radio stations.
Steps
1
2
User says
"RADIO"
"PLAY DIRECTORY"
System answer
"RADIO"
"NAME PLEASE"
"TUNE <name>"
System answer
"RADIO"
"NAME PLEASE"
"DELETE <name>"
"CONFIRM YES OR NO"
"DELETED"
"COMMAND CANCELLED"
System answer
"RADIO"
"PLAY <DIRECTORY>"
305
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Delete directory
Steps
1
2
3
User says
"RADIO"
"DELETE DIRECTORY"
"YES"
"NO"
This function allows you to delete all stored radio stations at once.
System answer
"RADIO"
"DELETE DIRECTORY"
"CONFIRM YES OR NO"
"RADIO DIRECTORY DELETED"
"COMMAND CANCELLED"
Play
This function switches the audio source to the radio mode.
Steps
1
2
User says
"RADIO"
"PLAY"
System answer
"RADIO"
Auxiliary input
This function allows you to switch the audio source to the attached auxiliary input device.
Steps
1
2
User says
"EXTERNAL DEVICE"
"LINE IN"
External devices - USB
These voice commands support the functionality of an external USB device which may be connected to the audio unit.
System answer
"EXTERNAL DEVICE"
"LINE IN"
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
306
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
"EXTERNAL DEVICE", "USB"
"HELP"
"PLAY"
"TRACK"
*
"PLAYLIST"
**
"FOLDER"
**
"SHUFFLE ALL"
"SHUFFLE FOLDER"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT FOLDER"
"REPEAT OFF"
* Can be used as a shortcut.
** Playlists and folders activated by voice control must be assigned special filenames.
See General Information (page 317).
USB play
This function allows you to switch the audio source to the attached USB device.
Steps
1
2
3
User says
"EXTERNAL DEVICE"
"USB"
"PLAY"
System answer
"EXTERNAL DEVICE"
"USB"
USB Track
You can choose a track on your USB device directly.
307
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps
1
2
3
4
User says
"EXTERNAL DEVICE"
"USB"
"TRACK"
System answer
"EXTERNAL DEVICE"
"USB"
"TRACK NUMBER PLEASE"
"TRACK <number>"
"<a number between 1 and 99>" **
* Additionally, numbers can be spoken as up to four single digits (for example "2", "4",
"5" for track 245)
External devices - iPod
These voice commands support the functionality of an iPod which may be connected to the audio unit.
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
"EXTERNAL DEVICE", "IPOD"
"HELP"
"PLAY"
"TRACK"
*
"PLAYLIST"
**
"SHUFFLE ALL"
"SHUFFLE PLAYLIST"
"SHUFFLE OFF"
"REPEAT TRACK"
"REPEAT OFF"
* Can be used as a shortcut.
** Playlists activated by voice control must be assigned special filenames. See General
iPod Track
You can choose a track off the all titles list of your iPod directly.
308
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps
1
2
3
User says
"EXTERNAL DEVICE"
"IPOD"
System answer
"EXTERNAL DEVICE"
"IPOD"
"TRACK NUMBER PLEASE"
"TRACK"
*
4
"<a number between 1 and 99>"
**
"TRACK <number>"
* Can be used as a shortcut.
** Additionally, numbers can be spoken as up to five single digits (for example "5", "2",
"4", "5", "3" for track 52453), to a limit of 65535.
iPod playlist
You can choose a playlist from your iPod directly.
Steps
1
2
3
User says
"EXTERNAL DEVICE"
"IPOD"
System answer
"EXTERNAL DEVICE"
"IPOD"
"PLAYLIST NUMBER PLEASE"
4
"PLAYLIST"
**
"<a number between 1 and 10>" "PLAYLIST <number>"
* Playlists activated by voice control must be assigned special filenames. See General
TELEPHONE COMMANDS
Phone
Your phone system allows you to create an additional phonebook. The stored entries can be dialed by voice control.
Phone numbers stored by using voice control are stored on the vehicle system and not in your phone.
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
309
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
* Can be used as a shortcut.
Phone functions
Dial number
Phone numbers can be dialed after giving the name tag voice command.
Steps
1
2
3
User says
"PHONE"
"DIAL NUMBER" *
"<phone number>"
"PHONE"
"HELP"
"MOBILE NAME"
*
"DIAL NUMBER"
*
"DIAL NAME"
*
"DELETE NAME"
"DELETE DIRECTORY"
"PLAY DIRECTORY"
"STORE NAME"
"REDIAL"
*
"ACCEPT CALLS"
"REJECT CALLS"
4 "DIAL"
"CORRECTION"
System answer
"PHONE"
"NUMBER PLEASE"
"<phone number>
CONTINUE?"
"DIALLING"
"<repeat last part of number>
CONTINUE?"
* Can be used as a shortcut.
310
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Dial name
Steps
1
2
3
User says
"PHONE"
"DIAL NAME"
*
"<name>"
4
* Can be used as a shortcut.
"YES"
"NO"
Redial
This function allows you to redial the last dialed phone number.
Steps
1
2
User says
"PHONE"
"REDIAL"
*
3 "YES"
"NO"
* Can be used as a shortcut.
Mobile name
This function allows you to access phone numbers stored with a name tag in your mobile phone.
Steps
1
2
User says
"PHONE"
"MOBILE NAME"
*
* Can be used as a shortcut.
Phone numbers can be dialed after giving the name tag voice command.
System answer
"PHONE"
"NAME PLEASE"
"DIAL <name>"
"CONFIRM YES OR NO"
"DIALLING"
"COMMAND CANCELLED"
System answer
"PHONE"
"REDIAL"
"CONFIRM YES OR NO"
"DIALLING"
"COMMAND CANCELLED"
System answer
"PHONE"
"MOBILE NAME" "<phone dependent dialogue>"
311
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
DTMF (Tone dialling)
This function transfers spoken numbers into DTMF tones. For example, to make a remote enquiry to your home answering machine or to enter a PIN number etc.
User says Steps
1
2
Note:
"<numbers 1 to 9, zero, hash, star>"
DTMF can only be used during an ongoing call. Operate the VOICE button and wait for the system prompt.
Can only be used with vehicles installed with a dedicated VOICE button.
System answer
"NUMBER PLEASE"
Create a phonebook
Store name
New entries can be stored with the
"STORE NAME" command. This feature can be used to dial a number by calling up the name instead of the full phone number.
Steps
1
2
User says
"PHONE"
"STORE NAME"
3
4
"<name>"
"<name>"
5
6
"<phone number>"
"STORE"
System answer
"PHONE"
"STORE NAME"
"NAME PLEASE"
"REPEAT NAME PLEASE"
"STORING NAME"
"<name> STORED"
"NUMBER PLEASE"
"<phone number>"
"STORING NUMBER"
"<phone number>"
"NUMBER STORED"
Delete name
Stored names can also be deleted from the directory.
312
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps
1
2
3
4
User says
"PHONE"
"DELETE NAME"
"<name>"
"YES"
"NO"
Play directory
Use this function to let the system tell you all stored entries.
Steps
1
2
User says
"PHONE"
"PLAY DIRECTORY"
Delete directory
This function allows you to delete all entries in one go.
Steps
1
2
User says
"PHONE"
"DELETE DIRECTORY"
3 "YES"
"NO"
Main settings
Reject calls
Calls can be set to be automatically rejected using voice control.
System answer
"PHONE"
"NAME PLEASE"
"DELETE <name>"
"CONFIRM YES OR NO"
"<name> DELETED"
"COMMAND CANCELLED"
System answer
"PHONE"
"PLAY DIRECTORY"
System answer
"PHONE"
"DELETE DIRECTORY"
"CONFIRM YES OR NO"
"DIRECTORY DELETED"
"COMMAND CANCELLED"
313
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps
1
2
User says
"PHONE"
"REJECT CALLS"
"ACCEPT CALLS"
*
* use this command to turn the reject mode off
NAVIGATION SYSTEM
COMMANDS
Please refer to your separate Navigation manual for details of the command menus.
System answer
"PHONE"
"REJECT CALLS"
"ACCEPT CALLS"
Overview
The overview below shows the available voice commands. The following lists will give further information about the complete command menu in selected examples.
CLIMATE CONTROL
COMMANDS
Climate
The climate voice commands supports the functionality of the fan speed, temperature and mode settings. Not all functions are available on all vehicles.
"CLIMATE"
"HELP"
"FAN"
*
"DEFROSTING/DEMISTING ON" *
"DEFROSTING/DEMISTING OFF"
*
"TEMPERATURE"
*
"AUTO MODE"
*
* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN" shortcut is not available.
314
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Fan This function allows you to adjust the fan speed.
Steps
1
User says
"CLIMATE"
System answer
"CLIMATE"
2
3
"‘FAN"
*
"MINIMUM"
"<a number between 1 and 7>"
"MAXIMUM"
"FAN SPEED PLEASE"
"FAN MINIMUM"
"FAN <number>"
"FAN MAXIMUM"
* Can be used as a shortcut. On vehicles fitted with an English language module the "FAN" shortcut is not available.
Defrosting/Demisting
Steps
1
2
User says
"CLIMATE"
"DEFROSTING ON/DEMISTING
ON" *
"DEFROSTING OFF/DEMISTING
OFF"
*
* Can be used as a shortcut.
System answer
"CLIMATE"
"DEFROSTING ON/DEMISTING ON"
"DEFROSTING OFF/DEMISTING
OFF"
Temperature
This function allows you to adjust the temperature.
Steps
1
2
3
User says
"CLIMATE"
"TEMPERATURE"
*
"MINIMUM"
System answer
"CLIMATE"
"TEMPERATURE PLEASE"
"TEMPERATURE MINIMUM"
315
Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
Voice control
Steps User says
"<a number between 15 and 29 °C with 0.5 increments>" or "<a number between 59 and 84 °F>"
"MAXIMUM"
* Can be used as a shortcut.
System answer
"TEMPERATURE <number>"
"TEMPERATURE MAXIMUM"
Auto mode
Steps
1
User says
"CLIMATE"
System answer
"CLIMATE"
2 "AUTO MODE"
* "AUTO MODE"
* Can be used as a shortcut. Can be deactivated by selecting a different temperature or fan speed.
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Galaxy/S-MAX (CA1) Vehicles Built From: 25-11-2013, Vehicles Built Up To: 18-12-2014, CG3533en enGBR, Edition date: 11/2013, Second Printing
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