How to Comment on This Document. AT&T MERLIN LEGEND Release 3.1, MERLIN LEGEND Release 4.0
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How to Comment on This Document
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Table of contents
- 11 Intended Audience
- 11 How to Use This Book
- 12 Terms and Conventions Used
- 13 Typographical Conventions
- 13 Product Safety Labels
- 14 Security
- 15 Related Documents
- 16 How to Comment on This Document
- 17 Introduction to System Programming
- 18 Planning Forms
- 19 Types of Programming
- 20 System Programming Console
- 21 Console Components
- 22 Console Buttons
- 23 Console Overlay
- 25 Console and DSS Lights
- 26 Programming Procedures
- 26 Procedure Organization
- 26 Procedure Content
- 27 Programming Screens
- 29 Verifying Data Entry
- 30 Using the Programming Procedures
- 34 Saving Entries and Moving Among Screens
- 36 Using Enter
- 37 Using Next
- 38 System Programming Hierarchy
- 55 Access to System Programming from the MLX-20 Console
- 56 System Programming Menu
- 58 Exiting System Programming
- 58 Idle States
- 59 System Forced Idle
- 60 Line or Trunk Idle
- 60 Extension Forced Idle
- 60 100D Module Idle
- 61 Forced Idle Reminder Tones
- 61 Product Enhancements
- 61 Release 1.1 Enhancements
- 63 Release 2.0 Enhancements
- 65 Release 2.1 Enhancements
- 69 Release 3.0 Enhancements
- 74 Release 3.1 Enhancements
- 76 Release 4.0 Enhancements
- 80 System Requirements
- 81 Installing the SPM Software
- 81 DOS Installation
- 83 Initializing the SPM Software
- 87 Connecting the PC
- 87 Direct Local Connection
- 89 Local Modem Connection
- 89 Remote Modem Connection
- 90 Accessing SPM
- 90 With a Direct Local Connection
- 91 With a Local or Remote Modem Connection
- 94 Using SPM
- 95 SPM Screens
- 98 SPM Main Menu Options
- 99 SPM Help
- 99 Backup
- 103 Boards
- 106 Browse
- 106 Convert
- 111 Language
- 112 Maintenance
- 112 Monitor
- 113 Pass-Thru
- 115 Password
- 117 Print Options
- 117 Restore
- 120 System Programming
- 120 Basic Programming Information
- 121 Idle States
- 123 Accessing System Programming
- 124 Printing Reports
- 126 Upgrading the System
- 127 Before You Begin
- 127 Inter-Release Compatibility
- 129 Upgrade Procedure
- 136 Surrogate Mode Programming
- 137 Introduction
- 140 Basic System Operating Conditions
- 140 System Programming Position Assignment
- 142 System Language
- 144 Set System Date
- 146 Set System Time
- 148 System Renumbering
- 150 Single Renumbering
- 153 Block Renumbering
- 156 System Operator Positions
- 157 Primary Operator Positions
- 157 QCC System Operator Positions
- 159 DLC Operator Positions
- 162 Optional Operator Features
- 162 Operator Hold Timer
- 164 DLC Operator Automatic Hold
- 166 QCC Optional Features
- 166 Hold Return
- 168 Automatic Hold or Release
- 170 Queue over Threshold
- 171 Elevate Priority
- 173 Calls-In-Queue Alert
- 175 QCC Operator to Receive Call Types
- 180 Call Type Queue Priority Level
- 182 Message Center Operation
- 184 Extended (Directed) Call Completion
- 186 Return Ring
- 188 Position Busy Backup
- 190 QCC Voice Announce
- 193 Telephones
- 193 Assign Trunks or Pools to Telephones
- 198 Copy Line/Trunk Assignments
- 202 Assign Intercom or System Access Buttons
- 210 Analog Multiline Telephone Without Built-in Speakerphone (BIS) or Hands Free Answer Intercom...
- 212 Analog Multiline Telephones with Voice Announce to Busy
- 214 Analog Multiline Telephones in Data Stations
- 214 Fax Machines
- 219 Optional Telephone Features
- 219 Extension Language
- 222 Pool Dial-Out Code
- 225 Call Restrictions
- 227 Copy Call Restrictions
- 230 ARS Restriction Level For Extensions
- 233 Forced Account Code Entry
- 234 Microphone Operation
- 236 Authorization Codes
- 239 Remote Call Forwarding
- 241 Delayed Call Forwarding
- 244 Trunk-to-Trunk Transfer
- 246 Optional Group Features
- 246 Call Pickup Groups
- 248 Group Paging
- 250 Group Coverage Member Assignments
- 253 Group Coverage Delay Interval
- 255 Group Calling Member Assignments
- 257 Group Calling Line/Trunk or Pool Assignments
- 261 Optional Group Calling Features
- 261 Hunt Type
- 263 Group Calling Delay Announcement
- 266 Group Coverage Receiver
- 268 Group Calling Overflow and Thresholds
- 272 Group Calling Message-Waiting Indicator
- 274 Group Calling Calls-In-Queue Alarm Threshold
- 277 Group Calling External Alert for Calls-In-Queue Alarm
- 279 Group Type
- 283 System Features
- 284 Transfer Return Time
- 286 One-Touch Transfer/One-Touch Hold
- 288 Transfer Audible
- 290 Type of Transfer
- 292 Camp-On Return Time
- 293 Call Park Return Time
- 295 Delay Ring Interval
- 296 Automatic Callback Interval
- 297 Extension Status
- 299 SMDR Language
- 301 SMDR Call Report Format
- 302 SMDR Call Length
- 304 SMDR Calls Recorded on Call Report
- 306 SMDR Account Code Format
- 307 Inside Dial Tone
- 308 Reminder Service Cancel
- 310 Redirect Outside Calls to Unassigned Extension Numbers
- 313 Host System Dial Codes for Behind Switch Mode
- 315 Recall Timer
- 317 Inter-digit Timers
- 317 Allowed Lists
- 319 Assign Allowed Lists to Telephones
- 322 Disallowed Lists
- 324 Assign Disallowed Lists to Telephones
- 326 Night Service
- 326 Night Service Group Assignment
- 329 Night Service with Outward Restriction
- 333 Night Service with Time Set
- 337 Labeling
- 337 Extension Directory
- 340 Lines or Trunks
- 342 Posted Message
- 344 Group Calling
- 346 System Speed Dial Directory
- 350 Print Reports
- 350 Report Language
- 352 Printing System Reports
- 358 Memory Card
- 359 Card Types
- 360 Inserting the Card
- 361 Backup
- 364 Automatic Backup
- 369 Backup Messages
- 373 Introduction
- 373 Basic System Operating Conditions
- 374 System Restart
- 375 System Programming Position Assignment
- 376 System Language
- 377 Board Renumbering
- 379 Mode of Operation
- 380 Automatic Maintenance Busy
- 383 Set System Date
- 383 Set System Time
- 384 System Renumbering
- 386 Select System Numbering Plan
- 389 Single Renumbering
- 390 Block Renumbering
- 390 Direct Station Selector (DSS) Page Buttons
- 394 System Operator Positions
- 394 QCC Operator Position
- 395 DLC Operator Positions
- 396 Lines and Trunks
- 397 Type of Trunk
- 399 Outmode Signaling for Loop- or Ground-Start Trunks
- 402 Rotary Trunk Digit Transfer
- 403 Ringing Frequency
- 405 Second Dial Tone Timer
- 407 Disconnect Signaling Reliability
- 409 Toll Type
- 411 Hold Disconnect Interval
- 414 Principal User for Personal Line
- 417 QCC Queue Priority Level
- 420 QCC Operator to Receive Calls
- 423 Loop-Start Identification Delay
- 427 Clock Synchronization
- 431 Trunks to Pools Assignment
- 435 Copy Options for Lines/Trunks
- 440 DS1 Facilities
- 440 Type of DS1 Facility
- 454 Switched 56 Dial Plan Routing
- 458 Frame Format
- 460 Zero Code Suppression
- 462 Signaling Mode
- 464 Line Compensation
- 466 Channel Service Unit
- 468 Tie Trunks
- 468 Direction
- 470 Tie Trunk Seizure Type
- 472 E&M Signal
- 474 Dial Mode
- 477 Tie Trunk Dial Tone
- 480 Tie Trunk Answer Supervision Time
- 482 Disconnect Time
- 485 DID Trunks
- 485 Block Assignment
- 488 DID Trunk Type
- 490 Disconnect Time
- 492 Expected Digits
- 494 Delete Digits
- 496 Add Digits
- 498 Signaling
- 500 Invalid Destination
- 502 PRI Facilities
- 503 Telephone Number
- 505 B-Channel Groups
- 510 Network Service
- 513 Copy Telephone Number to Send
- 516 Incoming Routing
- 518 Telephone Number to Send
- 521 Test Telephone Number
- 523 Timers and Counters
- 528 Terminal Equipment Identifier
- 530 Dial Plan Routing
- 539 Outgoing Tables
- 540 Network Selection Tables
- 542 Special Services Tables
- 548 Call-by-Call Service Table
- 557 BRI Facilities
- 557 Service Profile Identifier (SPID) and Directory Number (DN)
- 559 Timers
- 563 Telephones
- 563 Assign Trunks or Pools to Telephones
- 566 Copy Line/Trunk Assignments
- 567 Assign Intercom or System Access Buttons
- 570 Analog Multiline Telephone Without Built-in Speakerphone (BIS) or Hands Free Answer on...
- 571 Analog Multiline Telephones with Voice Announce to Busy
- 571 Analog Multiline Telephones in Data Stations
- 573 Auxiliary Equipment
- 573 Music on Hold
- 575 Loudspeaker Paging
- 577 Fax
- 578 Maintenance Alarms
- 579 Voice Messaging System and Automated Attendant
- 583 Optional Telephone Features
- 583 Extension Language
- 584 Pool Dial-Out Code
- 585 Call Restrictions
- 586 Copy Call Restrictions
- 587 ARS Restriction Level For Extensions
- 587 Forced Account Code Entry
- 588 Microphone Operation
- 589 Authorization Code
- 589 Remote Call Forwarding
- 590 Delayed Call Forwarding
- 591 Trunk-to-Trunk Transfer
- 593 Optional Operator Features
- 593 Operator Hold Timer
- 594 DLC Operator Automatic Hold
- 595 QCC Optional Features
- 595 Hold Return
- 596 Automatic Hold or Release
- 597 Queue over Threshold
- 597 Elevate Priority
- 598 Calls-In-Queue Alert
- 598 QCC Operator to Receive Call Types
- 599 Call Type Queue Priority Level
- 600 Message Center Operation
- 601 Extended (Directed) Call Completion
- 601 Return Ring
- 602 Position Busy Backup
- 603 Voice Announce
- 604 Optional Group Features
- 604 Call Pickup Groups
- 605 Group Paging
- 606 Group Coverage Member Assignments
- 607 Group Coverage Delay Interval
- 607 Group Calling Member Assignments
- 608 Group Calling Line/Trunk or Pool Assignments
- 610 Optional Group Calling Features
- 610 Hunt Type
- 611 Group Calling Delay Announcement
- 612 Group Coverage Receiver
- 612 Group Calling Overflow and Thresholds
- 613 Group Calling Message-Waiting Indicator
- 614 Group Calling Calls-In-Queue Alarm Threshold
- 615 Group Calling External Alert for Calls-In-Queue Alarm
- 616 Group Type
- 617 System Features
- 618 Transfer Return Time
- 618 One-Touch Transfer/One-Touch Hold
- 619 Transfer Audible
- 620 Type of Transfer
- 621 Camp-On Return Time
- 621 Call Park Return Time
- 622 Delay Ring Interval
- 622 Automatic Callback Interval
- 623 Extension Status
- 623 SMDR Language
- 624 SMDR Call Report Format
- 625 SMDR Call Length
- 625 SMDR Calls Recorded on Call Report
- 626 SMDR Account Code Format
- 626 Inside Dial Tone
- 627 Reminder Service Cancel
- 628 Redirect Outside Calls to Unassigned Extension Numbers
- 629 Host System Dial Codes for Behind Switch Mode
- 630 Recall Timer
- 630 Inter-digit Timers
- 631 Allowed Lists
- 632 Assign Allowed Lists to Telephones
- 632 Disallowed Lists
- 633 Assign Disallowed Lists to Telephones
- 634 Remote Access Features
- 636 Remote Access Trunk Assignment
- 638 Remote Access Automatic Callback
- 640 Remote Access Without Barrier Codes
- 644 Remote Access Barrier Codes
- 649 Remote Access with Barrier Codes
- 655 Automatic Route Selection
- 655 1 + 7-Digit Dialing Requirements
- 657 ARS Tables
- 660 Start and Stop Times for Subpatterns
- 663 Pool Routing
- 666 Facility Restriction Level
- 669 Digit Absorption
- 672 Other Digits
- 674 N11 Special Numbers Tables
- 676 Dial 0 Table
- 679 Voice and/or Data Routing
- 682 Night Service
- 682 Night Service Group Assignment
- 683 Night Service with Outward Restriction
- 684 Night Service with Time Set
- 686 Labeling
- 686 Extension Directory
- 687 Lines or Trunks
- 687 Posted Message
- 688 Group Calling
- 688 System Speed Dial Directory
- 690 Print Reports
- 690 Report Language
- 690 Printing System Reports
- 694 Data Features
- 695 Analog Multiline Telephones at Data Stations
- 697 2B Data
- 699 Integrated Administration
- 699 Capabilities
- 699 Common Information
- 700 Set Up
- 700 Programmable Options
- 702 Memory Card
- 702 Card Types
- 704 Inserting the Card
- 705 Memory Card Formatting
- 706 Backup
- 707 Automatic Backup
- 708 Restore
- 711 Restore Messages
- 716 Introduction
- 717 Access to Centralized Telephone Programming
- 718 Program Extension
- 720 Programming Codes
- 723 Using the List Feature Menu
- 723 Copy Extension
- 724 Features That Can Be Copied
- 727 Feature Quick Reference
- 727 Account Code Entry
- 728 Alarm
- 728 Authorization Code
- 728 Auto Answer All
- 729 Auto Answer Intercom
- 729 Auto Dial
- 729 Automatic Line Selection
- 730 Barge-In
- 730 Callback
- 731 Call Waiting
- 731 Camp-On
- 732 Conference
- 732 Coverage
- 733 Data Status
- 734 Direct Voice Mail
- 734 Do Not Disturb
- 734 Drop
- 735 Extension Status
- 735 Feature Button
- 736 Forward
- 736 Group Calling
- 737 Group Page Auto Dial Button
- 737 Headset
- 738 Last Number Dial
- 739 Messaging
- 741 Night Service
- 741 Notify
- 741 Park
- 742 Park Zone Auto Dial
- 742 Personal Speed Dial
- 743 Pickup
- 743 Privacy
- 743 Recall
- 744 Reminder Service
- 744 Ringing/Idle Line Preference
- 744 Ringing Options
- 746 Saved Number Dial
- 746 Send/Remove Message
- 746 Signaling
- 747 System Access/Intercom Buttons
- 748 System Speed Dial
- 748 Transfer
- 748 Voice Announce
- 750 Support Telephone Number
- 750 Federal Communications Commission (FCC) Electromagnetic Interference Information
- 751 Canadian Department of Communications (DOC) Interference Information
- 751 FCC Notification and Repair Information
- 753 Installation and Operational Procedures
- 754 DOC Notification and Repair Information
- 755 Renseignements sur la notification du ministère des Communications du Canada et la réparation
- 758 Security of Your System: Preventing Toll Fraud
- 759 Toll Fraud Prevention
- 760 Physical Security, Social Engineering, and General Security Measures
- 761 Security Risks Associated with Transferring through voice messaging systems
- 763 Security Risks Associated with the Automated Attendant Feature of voice messaging systems
- 764 Security Risks Associated with the Remote Access Feature
- 765 Other Security Hints
- 765 Educating Users
- 766 Educating Operators
- 766 Detecting Toll Fraud
- 767 Establishing a Policy
- 768 Choosing Passwords
- 768 Physical Security
- 768 Limiting Outcalling
- 769 Limited Warranty and Limitation of Liability
- 770 Limitation of Liability
- 770 Remote Administration and Maintenance
- 775 LED Status
- 779 General Feature Use Information
- 780 Dedicated Feature Buttons
- 780 Programmed Buttons
- 781 Feature Codes
- 781 Feature Table
- 786 Telephone Programming
- 787 Programming Methods
- 805 System Reports
- 805 System Information Report
- 807 Dial Plan Report
- 810 Label Information Report
- 811 Tie Trunk Information Report
- 812 DID Trunk Information Report
- 813 GS/LS Trunk Information Report
- 814 General Trunk Information Report
- 815 DS1 Information Report
- 816 PRI Information Report
- 818 Remote Access (DISA) Information Report
- 819 Operator Information Report
- 821 Allowed Lists Report
- 822 Access to Allowed Lists Report
- 823 Disallowed Lists Report
- 824 Access to Disallowed Lists Report
- 825 Automatic Route Selection Report
- 827 Extension Directory Report
- 828 System Directory Report
- 829 Group Paging Report
- 830 Extension Information Report
- 832 Group Coverage Information Report
- 833 Direct Group Calling Information Report
- 834 Night Service Information Report
- 835 Group Call Pickup Report
- 836 Error Log Report
- 837 Authorization Code Information Report
- 838 BRI Information Report
- 839 Switch 56 Data Information Report
- 840 System Programming Sequence
- 844 Single-Line Telephones
- 845 Analog Multiline Telephones
- 846 MLX Non-Display Telephone Some dialing sequences need special
- 847 MLX Display Telephones