Optional Operator Features. AT&T MERLIN LEGEND Release 3.1, MERLIN LEGEND Release 4.0

Optional Operator Features

Optional Operator Features

The procedures in this section affect feature programming for both DLC and

QCC operator positions and include the following:

■ Operator Hold Timer

■ DLC Operator Automatic Hold

QCC operator features are covered in the next section.

Operator Hold Timer

Use this procedure to set the length of the operator hold timer for all DLCs and

QCCs. If the system operator does not pick up the call within the time programmed, an abbreviated ring reminds the operator that a call is being held.

This option cannot be programmed for individual operator positions.

Summary: Operator Hold Timer

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 6a, Optional Operator Features

60 seconds

10 to 255 seconds

No

Copy Option No

Console Procedure Operator

Enter

® Hold Timer ®

Drop

®

Dial no. of seconds

®

® Exit

PC Procedure

3 ® 3 ® A

+

P ®

Type no. of seconds

® 0 ® 5

3–26 Common Administrative Procedures

Optional Operator Features

Procedure: Operator Hold Timer

1

Console Display/Instructions

Select the Operator menu.

_

System Programming:

Make a selection

System Extensions

SysRenumber Options

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

>

2

3

_

Select Hold Timer.

System Operator:

Make a selection

Positions

Queued Call

Hold Timer

DLC Hold

Exit

Erase the current hold timer setting ( xxx ).

Operator Hold Timer:

Enter length of hold timer (10 to 255 sec) xxx

Additional Information

4

5

6

Backspace

Exit Enter Press Drop .

Enter the number of seconds to hold the call ( nnn = 10 to 255).

Dial or type [nnn].

Save your entry.

Select Enter .

Return to the System Programming menu.

Select Exit .

PC

3

3

A+P

Û

0

5

Common Administrative Procedures 3–27

Optional Operator Features

DLC Operator Automatic Hold

Use this procedure to enable or disable the DLC Operator Automatic Hold feature for DLC operator positions. When this feature is enabled, it prevents accidental call disconnection.

Summary: DLC Operator Automatic Hold

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 6a, Optional Operator Features

Disabled

Disabled, Enabled

No

Copy Option No

Console Procedure Operator ® DLC Hold ®

Automatic Hold Disable

Automatic Hold Enable

® Enter ® Exit

or

PC Procedure 3 ® 4 ® 1 or 2 ® 0 ® 5

Procedure: DLC Operator Automatic Hold

1

_

Console Display/Instructions

Select the Operator menu.

System Programming:

Make a selection

System Extensions

SysRenumber Options

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

>

2

_

Select DLC Hold.

System Operator:

Make a selection

Positions

Queued Call

Hold Timer

DLC Hold

Exit

Additional Information PC

3

4

3–28 Common Administrative Procedures

Optional Operator Features

3

_

_

Console Display/Instructions Additional Information

Specify whether to enable or disable automatic hold.

DLC Auto Hold:

Select one

Auto Hold Enable

Auto Hold Disable

4

5

Exit Enter

Select Auto Hold Enable

Auto Hold Disable .

or

Save your entry.

Select Enter .

Return to the System Programming menu.

Select Exit .

PC

1

2

0

5

Common Administrative Procedures 3–29