Night Service. AT&T MERLIN LEGEND Release 3.1, MERLIN LEGEND Release 4.0

Night Service

Night Service

This section contains summary information for the following optional Night

Service features:

■ Night Service Group Assignment

■ Night Service with Outward Restriction

■ Night Service with Time Set

For detailed information see Chapter 3, “Common Administrative Procedures.”

Night Service Group Assignment

Use this procedure to assign extensions and calling groups to a Night Service group for coverage after hours.

A maximum of eight Night Service groups can be assigned (no more than one for each operator position assigned). Any number of extensions can be assigned to a Night Service group, and an extension can belong to more than one group.

A calling group can also be assigned to a Night Service group. This applies only to Release 2.0 or later.

Summary: Night Service Group Assignment

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

Copy Option

All

Not required

Form 9a, Night Service: Group Assignment

Not applicable

Not applicable

No

No

4–310 Programming Procedures

Night Service

Console Procedure To assign a calling group to a Night Service group:

NightSrvce

®

GroupAssign

®

Calling Group

®

Dial ext. no.

of Night Service attendant

®

Enter

®

Dial calling group no.

®

Enter

®

Exit

®

Exit

To assign an extension to a Night Service group:

NightSrvce ® GroupAssign ® Extensions ®

Dial ext. no. of

Night Service attendant

® Enter ®

Dial ext. no. of telephone

® Enter ® Exit ® Exit

PC Procedure To assign a calling group to a Night Service group:

0 ® 1 ® 2 ®

Type ext. no. of Night Service attendant

® 0 ®

Type calling group no.

® 0 ® 5 ® 5

To assign an extension to a Night Service group:

0 ® 1 ® 1 ®

Type ext. no. of Night Service attendant

® 0 ®

Type ext. no. of telephone

® 0 ® 5 ® 5

Night Service with Outward Restriction

Use this procedure to prevent unauthorized use of telephones after hours. This feature requires the user to enter a password to make a call when Night Service is activated, unless one of the lists below applies. It also requires an operator to enter a password in order to manually activate Night Service.

To remove the password requirement follow the procedure below and delete the current password (press the Drop button).

This procedure is also used to establish the following lists:

■ Emergency Allowed List.

without a password.

A list of telephone numbers that can be dialed

■ Exclusion List.

A list of extensions that are exempt from password requirements.

NOTES:

1. A maximum of 10 telephone numbers can be included on the Emergency

Allowed List, each number with a maximum of 12 digits.

2. Extensions included in the Exclusion List keep normal call restrictions (if any are assigned); however, they are not protected in any other way from unauthorized use after hours.

3. AUDIX Voice Power jacks are automatically included on the Exclusion

List.

Programming Procedures 4–311

Night Service

Summary: Night Service with Outward

Restriction

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 9b, Night Service: Outward Restrictions

No password

4 digits (any combination of 0 to 9)

Yes (Exclusion List)

Copy Option No

Console Procedure NightSrvce

Enter

®

OutRestrict

®

Drop

®

Dial password

®

®

Emergency

®

Dial item no.

®

Enter

®

Drop

®

Dial telephone no.

®

Enter

®

ExcludeList

®

Dial ext. no.

®

Enter

®

Exit

®

Exit

PC Procedure

0 ® 2 ® A item no.

®0 ®

+

P

A

®

+

Type password

P ®

®

Type ext. no.

® 0 ® 5 ® 5

® 0 ®

Type telephone no.

3

®

®

0

Type

® 4

Night Service with Time Set

Use this procedure to specify the time of day and the days of the week when

Night Service is to be activated and deactivated.

Enter the time of day as 4 digits, using 24-hour notation. Enter the day of the week as a single digit (0 to 6), with 0 being Sunday. If you enter an invalid number, the system truncates the number.

If you change the system time while Night Service is active, Night Service is deactivated automatically and you must manually reactivate it.

Operators can override the timer and turn Night Service on and off manually.

This feature can be deactivated when out-of-the-ordinary situations occur (for example, a midweek holiday).

4–312 Programming Procedures

Night Service

NOTE:

For Release 2.1 and earlier, after setting Start and Stop time for Night Service the current day of the week for Night Service must be set using the following procedure.

NightSrvce ® Day of Week ®

Dial the current day of the week

®

Enter ® Exit

If system programming information is being loaded into memory from a backup diskette, the current day of the week must be reset.

Night Service can be turned off by using the following procedure:

NightSrvce ® Day of Week ®

Dial 9 ® Enter ® Exit

NOTE:

The current day of the week for Night Service must be reset if system programming information is being loaded into memory from a backup.

Summary: Night Service with Time Set

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

Copy Option

All

Not required

Form 9c, Night Service: Time Set

Not applicable

Day: 0 to 6; Time: 0000 to 2359

No

No

Console Procedure To add or change start/stop time:

NightSrvce

Enter

Exit

®

®

Stop

Start

®

Drop

®

Drop

®

®

Dial start day and time

Dial stop day and time

®

®

Enter ®

PC Procedure

To activate/deactivate:

NightSrvce ® Time Control ® Off or On ® Enter ® Exit

To add or change start/stop time:

0

7

®

®

6

A

®

+

A

P

+

®

P ®

Type start day and time

Type stop day and time

® 0

®

®

0

5

®

To activate/deactivate:

0 ® 8 ® 1

or

2 ® 0 ® 5

Programming Procedures 4–313