Programming Procedures

4

Introduction

This chapter contains procedures for all of the advanced programming features and options available on the System Programming menu, where each of the procedures begins. It also contains summary information for all of the common

programming features described in detail in Chapter 3, “Common Administrative

Procedures.” Use one of the methods shown below to display the System

Programming menu.

■

■

At the console: Menu

® Sys Program ® Exit

At the PC or with SPM: Type spm ®

Press any key

® 1 ® 5

Before you begin any of the procedures in this chapter, you should read and

understand all of the information presented in Chapter 1, “Programming Basics.”

Basic System Operating Conditions

The procedures in this section are all related to the system rather than to the operation of telephones, operator positions, lines, or trunks. These are operating conditions that must be set only once, when the system is new, or when you reset the system defaults.

NOTE:

You must reset the system time when Daylight Savings Time begins and ends.

This section contains the following programming procedures:

■ System Restart

Programming Procedures 4–1

Basic System Operating Conditions

■ Board Renumbering

■ Mode of Operation

■ Automatic Maintenance Busy

Programming summaries are included for the following procedures:

■ System Programming Position Assignment

■ System Language

■ System Date

■ System Time

See Chapter 3, “Common Administrative Procedures,” for detailed programming

information.

System Restart

!

CAUTION:

This procedure is for qualified support personnel only.

Use this procedure to perform a System Restart (cold start). All calls are dropped when you perform this procedure. System programming is saved.

Telephones with the Extension Status feature may lose toll restrictions as a result of a System Restart.

Summary: System Restart

Programmable by Qualified support personnel

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Not applicable

None

None

No

Copy Option No

Console Procedure System ® Restart ® Yes

PC Procedure 1 ® 1 ® 1

Procedure: System Restart

Console Display/Instructions Additional Information PC

4–2 Programming Procedures

Basic System Operating Conditions

1

2

3

_

Select the System menu.

System Programming:

Make a selection

System Extensions

SysRenumber Options

>

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

_

Select System Restart.

System:

Make a selection

Restart

SProg Port

MaintenBusy

Date

Mode Time

Board Renum Back/Restore

Exit

_

_

Respond to the query.

System Restart:

System will be down ...

Do you want to continue?

Yes

No

_

Exit

Restart

System is restarting

1

To restart the system select Yes . The system restart screen appears.

To terminate the restart and return to the

System menu select No , then select

.

The session is finished, and the system restarts. You must enter system programming again to continue.

1

1

2

5

System Programming Position Assignment

Use this procedure to reassign the extension used for system programming. This extension should not be the same extension as that used for the operator position. The system programming position can be reassigned only to one of the first five extension jacks on the first MLX module. Only one system programming console is allowed per system.

Programming Procedures 4–3

Basic System Operating Conditions

If you are programming on the console, be aware of the following:

■ The console must be connected to the extension currently assigned for system programming.

■ As soon as you change the system programming extension, the system programming session is terminated. To proceed with system programming, you must connect the system programming console to the newly assigned extension and enter system programming again.

NOTE:

The telephone used for system programming must be an MLX-20L.

See Chapter 3, “Common Administrative Procedures” for detailed information.

Summary: System Programming Position

Assignment

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 1, System Planning

First extension jack on the first MLX module (also set as an operator position)

Extension number of one of the first five extension jacks on the first MLX module

No

Copy Option No

Console Procedure System

Exit

®

SProg Port

®

Drop

®

Dial ext. no.

®

Enter

®

PC Procedure

1 ® 2 ® A

+

P ®

Type ext. no.

® 0 ® 5

System Language

Use this procedure to set the system language (English, French, and Spanish) for the following options:

■ System language.

■

Station Message Detail Recording (SMDR) reports. See “System

Features.”

■

Print reports. See “Printing Reports.”

■

Extensions. See “Optional Telephone Features.”

4–4 Programming Procedures

Basic System Operating Conditions

NOTE:

MERLIN LEGEND Communication System Release 1.0 does not offer a choice of languages.

See Chapter 3, “Common Administrative Procedures” for detailed information.

Summary: System Language

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 1, System Planning

English

English, French, Spanish

No

Copy Option No

Console Procedure More

® Language ® SystemLang ® Yes ®

Select a language

® Enter

PC Procedure u ® 6 ® 1 ® 3 ®

Select a language

® 0

Board Renumbering

!

CAUTION:

This procedure is to be performed by qualified support personnel only.

Use this procedure to renumber boards that have already been installed. This procedure restarts the system (system programming is not lost). Note that this is not the same procedure used with the Boards option, which is available to qualified service personnel with SPM only.

Summary: Board Renumbering

Programmable by Qualified support personnel only

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

Copy Option

All

System idle

Not applicable

None

Not applicable

Not applicable

Not applicable

Programming Procedures 4–5

Basic System Operating Conditions

Console Procedure System

®

Board Renum

®

Yes

PC Procedure

1 ® 4 ® 2

Procedure: Board Renumbering

1

Console Display/Instructions

Select the System menu.

_

System Programming:

Make a selection

System Extensions

SysRenumber Options

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

>

2

3

_

Select Board Renumbering.

System:

Make a selection

Restart

SProg Port

MaintenBusy

Date

Mode Time

Board Renum Back/Restore

Exit

_

_

Respond to the prompt.

Board Renumber:

System will be down ....

Do you want to continue?

Yes

No

_

Exit

Board Renumber:

System is Renumbering

Additional Information PC

1

4

To continue the Board Renumbering procedure, select Yes . The renumbering information screen appears.

To terminate this procedure and return to

System menu select No , then select

.

When renumbering completes, the system returns to the screen shown in Step 1.

2

3

5

4–6 Programming Procedures

Basic System Operating Conditions

Mode of Operation

The system mode ¾ Key, Behind Switch, or Hybrid/PBX ¾ determines how the system operates and directly affects the following operations:

■

■

■

How lines and/or trunks are provided to users

Types of operator consoles allowed

Features available

Changing this option causes a system restart and terminates the programming session. You must enter system programming again to program other features.

NOTE:

The Hybrid/PBX option is not available if the control unit processor module has been modified to operate in Permanent Key mode only. See the Equipment and

Operations Reference .

The following options cannot be programmed for Behind Switch or Key systems:

■ Automatic Route Selection (ARS)

Pools

■

■

■

■

■

Queued Call Consoles (QCCs) and associated features

Direct Inward Dialing (DID) Trunks

System Access buttons

Dial Plan Routing (PRI)

■ Call by Call Services (PRI)

The Ground-Start lines/trunks option cannot be programmed if the processor module has been modified for Permanent Key mode operation only.

Summary: Mode of Operation

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

All

System idle

Form 1, System Planning

Hybrid/PBX

Key, Behind Switch, Hybrid/PBX

Inspect No

Copy Option No

Console Procedure System ® Mode ®

Select mode

® Enter

PC Procedure 1 ® 3 ®

Select mode

® 0

Programming Procedures 4–7

Basic System Operating Conditions

Procedure: Mode of Operation

1

Console Display/Instructions

Select the System menu.

_

System Programming:

Make a selection

System Extensions

SysRenumber Options

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

>

2

3

_

Select Mode.

System:

Make a selection

Restart

SProg Port

MaintenBusy

Date

Mode Time

Board Renum Back/Restore

Exit

_

_

_

Select the mode.

Mode:

Select one

Key

Hybrid/PBX

BehndSwtch

4

Exit Enter

Save your entry.

Select Enter .

Additional Information PC

1

3

Select

Hybrid/PBX or

Key ,

,

BehndSwtch .

1

2

3

The session is terminated, and the system restarts. You must enter system programming again to continue.

0

Automatic Maintenance Busy

Automatic Maintenance Busy allows the system to take a malfunctioning trunk out of service for outgoing calls (incoming calls are never blocked). This prevents faulty outside facilities from causing disruptions in outgoing calling patterns.

For optimal performance, enable Automatic Maintenance Busy for Hybrid/PBX systems with pooled trunks.

4–8 Programming Procedures

Basic System Operating Conditions

NOTE:

No more than 50 percent of the trunks in a trunk pool are allowed to be placed in the maintenance busy state at one time unless; the central office has failed to disconnect a trunk (which prevents anyone from using that trunk); or an entire trunk module is manually taken out of use (a maintenance-busy state deliberately caused by the user).

Summary: Automatic Maintenance Busy

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

Copy Option

All

Not required

Form 1, System Planning

Disabled

Enabled, Disabled

No

No

Console Procedure To disable Automatic Maintenance Busy:

System ® MaintenBusy ® Disable ® Enter ® Exit

To enable Automatic Maintenance Busy excluding tie trunks:

System ® MaintenBusy ® Enable ® Enter ® Exit

PC Procedure

To enable/disable with tie trunks:

System

Enable

® MaintenBusy

or Disable

® Enable ®

® Enter ® Exit

Enter ®

To disable Automatic Maintenance Busy:

1 ® 6 ® 2 ® 0 ® 5

To enable Automatic Maintenance Busy excluding tie trunks:

1 ® 6 ® 1 ® 0 ® 5

To enable/disable with tie trunks:

1 ® 6 ® 1 ® 0 ® 1

or

2 ® 0 ® 5

Programming Procedures 4–9

Basic System Operating Conditions

Procedure: Automatic Maintenance Busy

1

Console Display/Instructions

Select the System menu.

2

_

System Programming:

Make a selection

System Extensions

SysRenumber Options

Operator Tables

LinesTrunks AuxEquip

Exit NightSrvce

>

Select Automatic Maintenance Busy.

3

Additional Information

System:

Make a selection

Restart

SProg Port

MaintenBusy

Date

Mode Time

Board Renum Back/Restore

Exit

_

_

_

Enable or disable Automatic Maintenance Busy.

Auto-Maintenance Busy:

Select one

Enable

Disable

Disable leaves malfunctioning trunks available for outgoing calls.

4

5

Exit Enter

Select Enable

Disable .

or

Save your entry.

Select Enter .

If you selected Enable or Disable and your system has no tie trunks, you have finished this procedure. Go to Step 7.

_

_

Select the malfunctioning tie trunk service.

Auto Busy TIE Trunks:

Select one

Enable

Disable

If you selected Enable and your system has tie trunks, specify whether to take malfunctioning tie trunks out of service automatically or leave malfunctioning tie trunks available for outgoing calls.

6

7

Exit Enter Select Enable or Disable .

Save your entry.

Select Enter .

Return to the System Programming menu.

Select Exit .

PC

1

6

1

2

0

5

1

2

0

4–10 Programming Procedures

Basic System Operating Conditions

Set System Date

The System Date feature allows you to set the month, day, and year that appear on MLX display telephones and on Station Message Detail Recording (SMDR)

reports. See Chapter 3, “Common Administrative Procedures” for detailed

information.

NOTE:

If you are planning to use the SMDR feature, make sure the current date is set.

Summary: Set System Date

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not required

Form 1, System Planning

01-01-00

Month: 01 to 12

Day: 01 to 31

Year: 00 to 99

No

Copy Option No

Console Procedure System ® Date ®

Drop

®

Dial current date

® Enter ® Exit

PC Procedure 1 ® 7 ® A + P ®

Type current date

® 0 ® 5

Set System Time

The System Time feature allows you to set the time that appears on MLX display

telephones and on SMDR reports. See Chapter 3, “Common Administrative

Procedures” for detailed information.

Summary: Set System Time

Programmable by System manager

Mode

Idle Condition

Planning Form

Factory Setting

Valid Entries

Inspect

All

Not Required

Form 1, System Planning

0000

0000 to 2359

No

Copy Option No

Console Procedure System

®

Time

®

Drop

®

Dial current time

®

Enter

®

Exit

PC Procedure

1 ® 8 ® A

+

P ®

Type current time

® 0 ® 5

Programming Procedures 4–11