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Avaya 1120E IP Deskphone controls
Avaya 1120E IP Deskphone controls
This section describes the controls on your IP Deskphone. Your IP Deskphone can have fixed keys with icons or with labels. This document presents both versions of the fixed key.
Figure 2: Avaya 1120E IP Deskphone
Key Function
The keys on either side of the LCD display area are User-defined feature keys, with labels on the LCD. The system administrator can reserve some keys for specific functions during tasks and for advanced configuration.
You can define these keys for specific functions, such as Call Forward.
Note: The key on the lower right is reserved as your default line key.
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 19
Introduction to the Avaya 1120E IP Deskphone
Key Function
Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature.
Use the Volume control buttons to adjust the volume of the ringer, handset, headset, speaker, and the Handsfree feature. Press the top button to increase the volume, and press the bottom button to decrease the volume.
Press the Mute key to listen to the call without transmitting. Press the Mute key again to return to two-way conversation. The
Mute key applies to handsfree, handset, and headset microphones.
Note: When you enable mute, a red LED on the Mute key remains lit.
Press the Handsfree key to activate the built-in speaker and microphone of the IP
Deskphone.
Note: The Handsfree LED indicator on the
Handsfree key lights to indicate when handsfree is active.
Use the Navigation Key Cluster to scroll through menus and lists that appear on the
LCD display screen or for text entry. The outer part of this key cluster rocks for up, down, left, and right movements.
Use the Enter key, at the center of the
Navigation Key Cluster, to select menu items or to confirm changes.
Note: The Enter key has the same function as the context-sensitive soft keys Select and
Set.
Press the Goodbye/Release key to terminate an active call. When multiple calls are active, press the Goodbye/Release key to end the highlighted call.
Use the Goodbye/Release to close menu navigation or cancel user tasks.
Press the Expand key to access the Instant
Messaging Log.
20 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide
Comments? [email protected]
November 2013
Key
Avaya 1120E IP Deskphone controls
Function
Press the Headset key to answer a call using the headset or to switch a call from the handset or handsfree to the headset.
Note: The Headset LED indicator on the
Headset key lights to indicate that the headset is in use.
Press the Hold key to put an active call on hold. Press the Hold fixed key to return to a call on hold. You can have several calls in a hold state.
Use the Dialpad to enter numbers and text.
To navigate to an item in a menu, press the corresponding number on the dialpad to activate the item or continue navigate the list of items.
When you receive a voice message, the red
Visual Alerter/Message Waiting Indicator lights. Also, when the ringer sounds, this indicator flashes.
When you receive an instant message (IM), the blue Visual Alerter/Feature Status
Indicator lights.
Press the Copy key to copy contact information from one source such as the
Address Book to a destination such as a feature key.
Press the Services key to access the following features:
1. Search—search in the local directory
(personal Address Book) and the global directory (network Address Book for names and telephone numbers)
2. Login—log in to your IP Deskphone only when the call server supports multiple user logins.
3. Logout—log out of your IP Deskphone.
4. Check For Updates—check for the latest software and configuration update for the IP Deskphone.
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 21
Introduction to the Avaya 1120E IP Deskphone
Key Function
5. Retrieve Parked Call (This feature is not available on all call servers.)
6. Reset Phone—reset your IP
Deskphone.
7. File Manager—manage the IP
Deskphone file system and USB
Devices attached to the IP Deskphone.
8. Logging System—enable or disable the logging process.
9. Phone Information—view information about the hardware and software on your IP Deskphone, including user and location information.
Press the Services key twice quickly to access the Network menu.
Press the Quit key to cancel the current operation or to exit the menu.
Note: Pressing the Quit key does not affect the status of active calls.
Press the Inbox key to access your call inbox. The call inbox lists all incoming calls on an active IP Deskphone.
Note: This key does not function to send
Instant Messages.
Press the Outbox key to view a record of all outgoing calls.
Note:This key does not function as a shift key.
Press the Directory key to access the
Address Book and the Friends list.
Note: You can access the Address Book while on a call and start a new call with a highlighted contact.
Related topics:
on page 22
Key press behavior
The behavior of the IP Deskphone when you press a fixed key is as follows.
22 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide
Comments? [email protected]
November 2013
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Table of contents
- 17 Basic features
- 19 Avaya 1120E IP Deskphone controls
- 22 Key press behavior
- 23 Avaya 1120E IP Deskphone display
- 24 Context-sensitive soft keys
- 29 Idle display screen after dial pad input
- 30 In-call context-sensitive soft keys
- 32 Navigation keys
- 34 Visual indicators
- 34 Display screen icons
- 36 Visual Alerter/Message Waiting Indicators
- 36 Using a USB Mouse
- 37 Security features
- 37 Secure connection
- 39 Before you begin
- 39 Connecting the components
- 41 Removing the stand cover
- 42 Connecting the AC power adapter (optional)
- 43 Connecting the handset
- 43 Connecting the headset (optional)
- 43 Selecting the headset tuning parameter
- 44 Connecting the LAN ethernet cable
- 45 Installing additional cables
- 45 Wall-mounting the IP Deskphone (optional)
- 47 Entering text
- 47 Using the dialpad
- 48 Entering text using the IP Deskphone dialpad
- 49 Enabling and disabling the # Ends Dialing feature
- 50 Configuring the dialpad to alphanumeric dialing
- 50 Entering text using the USB keyboard
- 53 Logging on
- 54 Automatic login
- 54 Configuring the domain
- 55 Password protection for domains
- 55 Selecting a language
- 55 Logging on to your Avaya IP Deskphone
- 57 Configuring the duration of the login
- 57 Logging on to multiple user accounts
- 58 Timed logoff
- 58 Timed logoff while IP Deskphone is idle
- 58 Timed logoff while on a call
- 59 Selecting a location
- 59 User Profile
- 60 Overwriting your personal Address Book
- 60 Confirmation logon screen
- 61 Logging off from the IP Deskphone
- 61 Logging off multiple user accounts
- 61 Making an emergency call
- 62 Location information
- 63 Adjusting the display screen contrast
- 64 Configuring the backlight
- 64 Creating the idle screen text display
- 65 Configuring Menu Auto back-out
- 66 Selecting a ring pattern
- 66 Adjusting the volume
- 67 Adjusting the ring volume
- 67 Adjusting the volume of the Handset, Headset, and Handsfree mode
- 69 Adjusting the paging ring volume
- 69 Selecting a language
- 70 Selecting the date and time format
- 71 USB headset
- 72 Headset menu
- 74 Presence of USB headset
- 74 Audio format selection
- 75 Generic USB headset
- 75 Avaya USB headset adapter with HID
- 78 Third–party USB headsets with HID
- 81 Analog Terminator Adapter for analog (500/2500-type) telephone or fax machine
- 85 Making a call using off-hook dialing
- 86 Making a call using on-hook dialing
- 87 Using handsfree calling
- 88 Using Call Subjects
- 89 Managing Call Subjects
- 89 Adding a Call Subject
- 90 Deleting a Call Subject
- 90 Editing a Call Subject
- 93 Caller identification
- 93 Answering an incoming call
- 94 Redirecting an incoming call
- 95 Ignoring an incoming call
- 97 Viewing the Address Book
- 97 Initiating a call from the Address Book
- 98 Adding a contact to your Address Book
- 99 Editing a contact in your Address Book
- 100 Copying information to the Address Book
- 101 Searching for a contact in the Address Book
- 102 Using the Search feature in the Address Book
- 103 Using Local Search
- 104 Using Global Search
- 107 Call Inbox
- 107 Accessing the Call Inbox
- 108 Managing calls in the Call Inbox while not on a call
- 109 Viewing the details of a call in the Call Inbox
- 109 Managing missed calls
- 110 Missed Calls Notification
- 111 Initiating a call from the Call Inbox
- 111 Deleting calls in your Call Inbox
- 112 Accessing the calls in your Call Inbox during a call
- 112 Call Outbox
- 113 Accessing the Call Outbox
- 113 Managing calls in the Call Outbox while not on a call
- 113 Initiating a call from the Call Outbox
- 114 Deleting calls from your Call Outbox
- 114 Viewing the details of a call in the Call Outbox
- 115 Accessing the calls in your Call Outbox during a call
- 117 Configuring Instant Messaging
- 117 Instant Message automatic pop-ups
- 118 Configuring Instant Messaging pop-ups
- 118 Configuring IM audible alert
- 119 Composing an Instant Message
- 119 Instant Message Inbox/Outbox
- 120 Accessing Instant Messages
- 120 Viewing the content of an Instant Message
- 121 Replying to an Instant Message
- 121 Initiating a call from an Instant Message
- 122 Deleting an Instant Message
- 123 Making a new call
- 124 Initiating a call using the active call soft key menu
- 124 Ring Again Busy / Automatic Callback
- 125 Whisper Page
- 125 Call Waiting
- 125 Placing a call on Hold
- 126 Multiple calls On Hold
- 130 Using 3-way calling
- 130 Ad hoc conferencing when connecting to the Call Server
- 131 Transferring a call
- 133 Using Park Call
- 134 Using the Friends feature
- 134 Accessing your Friends list
- 135 Editing information of a friend
- 136 Feature keys
- 137 Feature key programming
- 142 Remove a programmed feature key
- 143 Feature key autoprogramming
- 145 Creating a feature key using the Copy key
- 146 Using Call Forward
- 148 Configuring Do Not Disturb
- 149 Configuring a Presence state
- 151 Adding a new Presence state message
- 151 Audio Codecs
- 152 Audio Codec Selection
- 152 Audio Codec Ordering
- 152 PC Client softphone interworking with the IP Deskphone
- 153 Automatic remote software updates
- 154 Busy lamp field
- 154 Group Call Pickup
- 157 Viewing the IP Deskphone information
- 158 Accessing the Services menu
- 158 Checking for Updates
- 159 Resetting the IP Deskphone
- 160 Erasing the user data
- 162 Network menu
- 163 USB flash drive
- 164 Customizable banner for login
- 164 Phone Information - Details screen
- 165 Screensaver/screen lock
- 168 Background image
- 168 Selecting an image screen
- 169 Service Package Group Support
- 169 Bulk-create feature keys based on an existing directory Address Book group
- 170 View existing groups in your Address Book if you selected Groups
- 171 View the existing groups you have in your Address Book
- 172 Add a new contact to your Address Book
- 173 Add a new group
- 173 Speed Dial List
- 174 Speed Dial List screen
- 175 Auto-Retrieve flag
- 175 USB flash memory device support
- 177 File Manager
- 178 USB scenarios
- 179 Multi-Level Precedence and Preemption
- 180 Overview
- 180 Other MLPP service features
- 181 Making a call with MLPP
- 182 Making an MLPP call by going off-hook
- 183 Making an MLPP call using Inbox/Outbox, Address Book, and Friends List
- 183 Making an MLPP call from a received Instant Message
- 184 Making an MLPP call by using a programmed speed dial key
- 184 Incoming calls with precedence
- 185 Call transfer with precedence
- 186 Multiple calls
- 186 Preemption
- 189 Call Origination Busy
- 190 Re-authorization
- 190 Feature interactions with MLPP
- 191 Announcement Record / Listen
- 192 Abbreviated Dialing Lists
- 192 Change Class of Restriction
- 192 Change Coverage
- 192 EC500 Self Administration
- 193 Malicious Call Trace Activation
- 193 Station Lock and Unlock
- 195 Initial login
- 195 Additional logins
- 196 Automatic login
- 196 Logging out
- 196 Primary account logout
- 197 Secondary account logout
- 197 Server failover
- 197 Cable unplugged
- 198 Upgrade impacts to user profiles
- 198 Line keys
- 199 Making a call
- 200 Receiving a call
- 200 Being in a call
- 201 Instant Messages
- 201 Menu features
- 202 Modifying settings
- 202 Per-account call notification options
- 202 IM Settings
- 202 Voice Mail Settings
- 203 Remembering settings after logout
- 203 Programmable keys
- 204 Inbox, Outbox, IM log
- 204 Address books
- 205 User status
- 205 Do Not Disturb
- 206 Presence
- 207 Call Forwarding
- 208 Notifications
- 208 Account selection
- 209 Receiving a call