Redirecting an incoming call. Avaya 1120E

Receiving a call

4. Press the Handsfree fixed key.

Redirecting an incoming call

When you receive a call, you can choose to redirect the call to another destination without answering the call.

To redirect a call, press the Redrct soft key. To enter a SIP address or phone number where you want the call redirected, use one of the following methods:

• Enter the SIP address or phone number by using the dialpad.

• Select a contact from the Address Book, Call Inbox, or Call Outbox.

To redirect an incoming call by using the dialpad:

1. Press the Redrct soft key to redirect an incoming call.

The LCD screen prompts you to enter an address to which you want the call directed.

2. Use the Dialpad to enter a phone number or SIP address.

Note:

Do not use the # key to end dialing when you redirect a call. The call returns a busy signal and does not connect.

3. Press the Redrct soft key.

OR

Press the Clear soft key to clear the entry.

OR

Press the Back soft key to return to the Incoming Call screen without redirecting the call.

To redirect a call by using the Address Book, Call Inbox, or Call Outbox:

1. Press the Redrct soft key to redirect an incoming call.

2. To select a SIP address to redirect the call, do one of the following:

• Press the Directory fixed key to choose a SIP address from the Address

Book.

94 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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November 2013