Server failover. Avaya 1120E

Server failover secondary account takes precedence: it is logged in, and the feature key acts as a Line key.

If the account is logged out manually, the programmed feature key becomes available.

Secondary account logout

You can log out of a secondary account by selecting the secondary account in the Logout

Select User screen. This causes the secondary account to be removed from the autologin list.

If you restart the IP Deskphone, the secondary account is not logged back in.

Server failover

If the connection to your account proxy is lost, then the IP Deskphone notifies your account and periodically attempts to reconnect. Some features remain accessible for other accounts

(for example, incoming calls), but other features are not available until connection is reestablished or you cancel the re-connection. Cancelling the call has the same effect as logging out. If you are the primary account, the IP Deskphone returns to the initial login screen.

If you are logged in on a secondary account, that secondary account is removed from the list of secondary accounts that are logged in on automatic login.

If more than one account loses connection, the IP Deskphone attempts to reconnect the accounts in sequence. The first account to lose connection retries until it re-registers or you cancel the attempt, after which a reconnect attempt begins for the next account. Canceling the re-connection attempt of the primary account immediately abandons attempts for all other accounts, logs out secondary accounts that are still connected, and returns the IP Deskphone to the login screen.

A single login queue is used for automatic logins and failover. This means that if automatic logins are still pending when an account cannot connect, a reconnection attempt for that account only begins after all automatic logins have completed or are cancelled.

Related topics:

Cable unplugged on page 197

Cable unplugged

If the IP Deskphone detects that the network cables are unplugged while accounts were logged in, then the IP Deskphone assumes that all accounts have lost their connection to the server.

When you reconnect the cable, the IP Deskphone proceeds to re-register all accounts starting with the primary account.

Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 197