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Chapter 5: Accessing the Avaya 1120E IP
Deskphone
You require a log on ID and a password to log on to a server with your Avaya 1120E IP Deskphone.
Logging on
Whenever you log on to your Avaya IP Deskphone, you must do the following:
• confirm your logon ID
• enter your password
• select the duration of this session
The first time you use your IP Deskphone, you need to complete some of the procedures in the following topics:
• Automatic login
• Configuring the domain
• Selecting a language
• Logging on to your IP Deskphone
• Configuring the duration of the login
• Selecting a location
• User Profile
• Overwriting your personal Address Book
Note:
The system automatically logs you back on after a power outage or software upgrade. The system administrator configures this feature on a network-wide basis.
Related topics:
on page 54
Password protection for domains
on page 55
Selecting a language on page 55
Logging on to your Avaya IP Deskphone
on page 55
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 53
Accessing the Avaya 1120E IP Deskphone
Configuring the duration of the login
on page 57
Logging on to multiple user accounts on page 57
Automatic login
Before you first receive your Avaya 1120E IP Deskphone, your system administrator can configure your IP Deskphone with your user logon and password. If this is the case, after you plug in the IP Deskphone you can use it without further configuration.
Note:
If the IP Deskphone is configured with automatic logon, you can not use the log off function, and you need a password to access some features and functions. Contact your system administrator or service provider for further information.
Configuring the domain
Before the log on process, if you need to change the domain or confirm that the domain you log on to is correct, press the Domain soft key from the logon prompt. The current domain appears on the IP Deskphone LCD screen. You can edit the domain that is listed or press the
Domain soft key to access a list of available domains to which you can choose to connect.
Note:
• You must enter the admin password to edit domains.
• Check with your system administrator before editing or changing domains.
To change the domain:
1. Press the Domain soft key to change the current domain.
Note:
You must enter an admin password before you can edit the domain in which the
IP Deskphone connects.
2. Press the Up/Down navigation key to highlight the new domain you want to use.
3. Press the Select soft key to change the domain to the highlighted domain from the list. The IP Deskphone returns to the Current Domain page, and the new domain appears.
OR
Press the Back soft key to keep existing configurations and return to the previous menu.
54 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide
Comments? [email protected]
November 2013
Logging on
Password protection for domains
This feature supports admin password protection for editing of the domain and is not required for switching domains. If you log on using the administrator password, you can use the editing domain option for both the Current Domain state and Domain List state.
After you press Back on the Edit page or on the password prompt, the idle display appears.
You must enter the admin password to reenter the editing domain.
Selecting a language
Your IP Deskphone has the capacity to operate using other languages, such as French. The system administrator can provision the IP Deskphone with up to five languages. If the IP
Deskphone is provisioned with other languages, you can choose an available language during the login process by pressing the Lang soft key on the User Login page.
To change the language:
1. Press the Change soft key to change the current language.
OR
Press the Back soft key to keep existing language and return to the User Login screen.
2. Press the Up/Down navigation key to highlight the new language you want to use.
3. Press the Select soft key to change the language to the highlighted language from the list. The IP Deskphone returns to the User Login screen and uses the selected language.
OR
Press the Back soft key to keep the existing language and return to the User Login screen.
Logging on to your Avaya IP Deskphone
You need to log on to your Avaya IP Deskphone when you first install and restart your IP
Deskphone and anytime you log off or reboot.
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 55
Accessing the Avaya 1120E IP Deskphone
Note:
• When you log on to the IP Deskphone for the first time, the system prompts you for a location.
• The IP Deskphone retains the previous user logon ID, which appears after the ID prompt whenever the IP Deskphone reboots.
If Authentication is enabled by your system administration, you can enter your authentication
ID independent of your user ID. The authentication ID is used when the server challenges the
IP Deskphone.
To log on to the IP Deskphone:
1. Press the abc/123 soft key to toggle between alphabetic or numeric input.
2. Use the dialpad to enter your user ID login at the prompt.
Note:
Use the left navigation key to backspace and remove a previous user ID.
3. Press the Login soft key. If Authentication is enabled by your system administration, you are presented with the Authentication ID screen. The authentication ID is autofilled with your user ID.
If Authentication is not enabled, a new screen appears and prompts you for your password:
• Press the abc/123 soft key to toggle between alphanumeric or numeric input.
• Use the dialpad to enter your authentication ID login at the prompt.
• Press the Login soft key.
4. Enter your password by using the dialpad.
Note:
• When you enter your password, the last character entered appears.
However, all previous characters are hidden.
• When you enter your password and you use the navigation key to backspace, you erase all the characters and must completely re-enter your password again.
5. Press the Next context-sensitive soft key.
Note:
You can cancel the login process by pressing one of the following keys:
• Cancel
• Goodbye
• Quit
56 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide
Comments? [email protected]
November 2013
Logging on
Configuring the duration of the login
After you enter your logon ID and password the Duration screen appears. You can enter the maximum length of time of the session. If you choose to use the default duration Permanent, you remain logged on to the phone until you log off.
To configure the login duration:
1. Press the Next soft key to configure the logon duration to Permanent. A login confirmation screen appears.
OR
Press the Timed soft key to open a screen to configure a maximum time to remain logged in.
Note:
If you press the Timed soft key, you must then configure the duration of the login.
2. Press the Period soft key to toggle the logon duration entries between hours or days.
3. Use the dialpad to enter the number of hours or days you want to remain logged on and press the Next context-sensitive soft key.
OR
Press the Back soft key to return to the permanent logon screen.
OR
Press the Cancel soft key to return to the first logon screen.
Logging on to multiple user accounts
The Avaya 1120E IP Deskphone has a multiuser feature that allows multiple SIP user accounts to be active on the IP Deskphone at the same time. For more information about logging on
on page 195.
Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 57
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Table of contents
- 17 Basic features
- 19 Avaya 1120E IP Deskphone controls
- 22 Key press behavior
- 23 Avaya 1120E IP Deskphone display
- 24 Context-sensitive soft keys
- 29 Idle display screen after dial pad input
- 30 In-call context-sensitive soft keys
- 32 Navigation keys
- 34 Visual indicators
- 34 Display screen icons
- 36 Visual Alerter/Message Waiting Indicators
- 36 Using a USB Mouse
- 37 Security features
- 37 Secure connection
- 39 Before you begin
- 39 Connecting the components
- 41 Removing the stand cover
- 42 Connecting the AC power adapter (optional)
- 43 Connecting the handset
- 43 Connecting the headset (optional)
- 43 Selecting the headset tuning parameter
- 44 Connecting the LAN ethernet cable
- 45 Installing additional cables
- 45 Wall-mounting the IP Deskphone (optional)
- 47 Entering text
- 47 Using the dialpad
- 48 Entering text using the IP Deskphone dialpad
- 49 Enabling and disabling the # Ends Dialing feature
- 50 Configuring the dialpad to alphanumeric dialing
- 50 Entering text using the USB keyboard
- 53 Logging on
- 54 Automatic login
- 54 Configuring the domain
- 55 Password protection for domains
- 55 Selecting a language
- 55 Logging on to your Avaya IP Deskphone
- 57 Configuring the duration of the login
- 57 Logging on to multiple user accounts
- 58 Timed logoff
- 58 Timed logoff while IP Deskphone is idle
- 58 Timed logoff while on a call
- 59 Selecting a location
- 59 User Profile
- 60 Overwriting your personal Address Book
- 60 Confirmation logon screen
- 61 Logging off from the IP Deskphone
- 61 Logging off multiple user accounts
- 61 Making an emergency call
- 62 Location information
- 63 Adjusting the display screen contrast
- 64 Configuring the backlight
- 64 Creating the idle screen text display
- 65 Configuring Menu Auto back-out
- 66 Selecting a ring pattern
- 66 Adjusting the volume
- 67 Adjusting the ring volume
- 67 Adjusting the volume of the Handset, Headset, and Handsfree mode
- 69 Adjusting the paging ring volume
- 69 Selecting a language
- 70 Selecting the date and time format
- 71 USB headset
- 72 Headset menu
- 74 Presence of USB headset
- 74 Audio format selection
- 75 Generic USB headset
- 75 Avaya USB headset adapter with HID
- 78 Third–party USB headsets with HID
- 81 Analog Terminator Adapter for analog (500/2500-type) telephone or fax machine
- 85 Making a call using off-hook dialing
- 86 Making a call using on-hook dialing
- 87 Using handsfree calling
- 88 Using Call Subjects
- 89 Managing Call Subjects
- 89 Adding a Call Subject
- 90 Deleting a Call Subject
- 90 Editing a Call Subject
- 93 Caller identification
- 93 Answering an incoming call
- 94 Redirecting an incoming call
- 95 Ignoring an incoming call
- 97 Viewing the Address Book
- 97 Initiating a call from the Address Book
- 98 Adding a contact to your Address Book
- 99 Editing a contact in your Address Book
- 100 Copying information to the Address Book
- 101 Searching for a contact in the Address Book
- 102 Using the Search feature in the Address Book
- 103 Using Local Search
- 104 Using Global Search
- 107 Call Inbox
- 107 Accessing the Call Inbox
- 108 Managing calls in the Call Inbox while not on a call
- 109 Viewing the details of a call in the Call Inbox
- 109 Managing missed calls
- 110 Missed Calls Notification
- 111 Initiating a call from the Call Inbox
- 111 Deleting calls in your Call Inbox
- 112 Accessing the calls in your Call Inbox during a call
- 112 Call Outbox
- 113 Accessing the Call Outbox
- 113 Managing calls in the Call Outbox while not on a call
- 113 Initiating a call from the Call Outbox
- 114 Deleting calls from your Call Outbox
- 114 Viewing the details of a call in the Call Outbox
- 115 Accessing the calls in your Call Outbox during a call
- 117 Configuring Instant Messaging
- 117 Instant Message automatic pop-ups
- 118 Configuring Instant Messaging pop-ups
- 118 Configuring IM audible alert
- 119 Composing an Instant Message
- 119 Instant Message Inbox/Outbox
- 120 Accessing Instant Messages
- 120 Viewing the content of an Instant Message
- 121 Replying to an Instant Message
- 121 Initiating a call from an Instant Message
- 122 Deleting an Instant Message
- 123 Making a new call
- 124 Initiating a call using the active call soft key menu
- 124 Ring Again Busy / Automatic Callback
- 125 Whisper Page
- 125 Call Waiting
- 125 Placing a call on Hold
- 126 Multiple calls On Hold
- 130 Using 3-way calling
- 130 Ad hoc conferencing when connecting to the Call Server
- 131 Transferring a call
- 133 Using Park Call
- 134 Using the Friends feature
- 134 Accessing your Friends list
- 135 Editing information of a friend
- 136 Feature keys
- 137 Feature key programming
- 142 Remove a programmed feature key
- 143 Feature key autoprogramming
- 145 Creating a feature key using the Copy key
- 146 Using Call Forward
- 148 Configuring Do Not Disturb
- 149 Configuring a Presence state
- 151 Adding a new Presence state message
- 151 Audio Codecs
- 152 Audio Codec Selection
- 152 Audio Codec Ordering
- 152 PC Client softphone interworking with the IP Deskphone
- 153 Automatic remote software updates
- 154 Busy lamp field
- 154 Group Call Pickup
- 157 Viewing the IP Deskphone information
- 158 Accessing the Services menu
- 158 Checking for Updates
- 159 Resetting the IP Deskphone
- 160 Erasing the user data
- 162 Network menu
- 163 USB flash drive
- 164 Customizable banner for login
- 164 Phone Information - Details screen
- 165 Screensaver/screen lock
- 168 Background image
- 168 Selecting an image screen
- 169 Service Package Group Support
- 169 Bulk-create feature keys based on an existing directory Address Book group
- 170 View existing groups in your Address Book if you selected Groups
- 171 View the existing groups you have in your Address Book
- 172 Add a new contact to your Address Book
- 173 Add a new group
- 173 Speed Dial List
- 174 Speed Dial List screen
- 175 Auto-Retrieve flag
- 175 USB flash memory device support
- 177 File Manager
- 178 USB scenarios
- 179 Multi-Level Precedence and Preemption
- 180 Overview
- 180 Other MLPP service features
- 181 Making a call with MLPP
- 182 Making an MLPP call by going off-hook
- 183 Making an MLPP call using Inbox/Outbox, Address Book, and Friends List
- 183 Making an MLPP call from a received Instant Message
- 184 Making an MLPP call by using a programmed speed dial key
- 184 Incoming calls with precedence
- 185 Call transfer with precedence
- 186 Multiple calls
- 186 Preemption
- 189 Call Origination Busy
- 190 Re-authorization
- 190 Feature interactions with MLPP
- 191 Announcement Record / Listen
- 192 Abbreviated Dialing Lists
- 192 Change Class of Restriction
- 192 Change Coverage
- 192 EC500 Self Administration
- 193 Malicious Call Trace Activation
- 193 Station Lock and Unlock
- 195 Initial login
- 195 Additional logins
- 196 Automatic login
- 196 Logging out
- 196 Primary account logout
- 197 Secondary account logout
- 197 Server failover
- 197 Cable unplugged
- 198 Upgrade impacts to user profiles
- 198 Line keys
- 199 Making a call
- 200 Receiving a call
- 200 Being in a call
- 201 Instant Messages
- 201 Menu features
- 202 Modifying settings
- 202 Per-account call notification options
- 202 IM Settings
- 202 Voice Mail Settings
- 203 Remembering settings after logout
- 203 Programmable keys
- 204 Inbox, Outbox, IM log
- 204 Address books
- 205 User status
- 205 Do Not Disturb
- 206 Presence
- 207 Call Forwarding
- 208 Notifications
- 208 Account selection
- 209 Receiving a call