Chapter 7: Making a call

This section describes the methods you can use to make a call. You can make a call from your IP

Deskphone using one of the following:

• Making a call using off-hook dialing

• Making a call using on-hook dialing

You can also initiate a call while using one of the following features:

• The Address Book

• Call Inbox

• Call Outbox

• Instant Messaging

When an outgoing call fails to connect to the destination, one of the following messages appears:

• Declined, Temporarily unavailable

• Declined, Cannot find user

Making a call using off-hook dialing

To make a call using off-hook dialing:

1. Make a call by using one of the following off-hook dialing methods:

• Press the Line feature key

• Lift the handset

• Press the Headset fixed key

• Press the Handsfree fixed key

The IP Deskphone produces a dial tone.

2. You can make a call using one of the following methods:

Enter the phone number or SIP address by using the dialpad.

Note:

The abc/123 soft key toggles between alphabetic and numeric input.

OR

Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 85