Ignoring an incoming call. Avaya 1120E

Ignoring an incoming call

• Press the Msg/Inbox fixed key to choose a SIP address from the Call Inbox.

• Press the Shift/Outbox fixed key to choose a SIP address from the Call

Outbox.

3. Press the Up/Down navigation key to highlight a SIP address contact.

4. Press the Select soft key to select the highlighted SIP address.

OR

Press the Back soft key to return to the previous screen.

5. Press the Redrct soft key to redirect the incoming call to the selected address.

Ignoring an incoming call

You can terminate an incoming call alert without answering the call by pressing the Ignore soft key or by pressing the Goodbye fixed key. The caller continues to hear the ringing tone but is unaware that you are ignoring the call.

You can configure the Call Ignore feature to either Local or Network. When Call Ignore is configured to Local, only that IP Deskphone is affected, and it stops ringing when you press the Ignore soft key. When Call Ignore is configured to Network and you press the Ignore soft key, the IP Deskphone stops ringing, and a message is sent to the network indicating that you are busy at all SIP IP Deskphones you are logged on to, and that server should stop trying to contact you.

To configure the Ignore feature to Local or Network press the Prefs soft key, select Feature

Options, and then select Call Ignore Action from the menu. Press the Change key to change the Call Ignore setting to either Call Ignore: Local, or Call Ignore: Network.

Note:

When you are on active call and you receive an incoming call, do not press the Goodbye fixed key to ignore an incoming call. If you press the Goodbye fixed key, the current call disconnects. Press the Ignore soft key to ignore the incoming call.

To ignore an incoming call:

1. Press the Prefs soft key, select Feature Options, and then select Call Ignore

Action from the menu.

2. Press the Change key to change the Call Ignore setting to either Call Ignore:

Local or Call Ignore: Network.

3. Press the Ignore soft key to terminate an incoming call.

OR

Press the Goodbye fixed key when you are not on an active call.

Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 95

Receiving a call

96 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

Comments? [email protected]

November 2013