Malicious Call Trace Activation. Avaya 1120E

Malicious Call Trace Activation

Dial the EC500 Self-Administration Access Codes FAC followed by the IP Deskphone extension number plus #, the IP Deskphone station Security Code plus #, followed by the

EC500 telephone number plus #.

This assigns the telephone number and automatically activates EC500. You can also manually activate or deactivate EC500 from a phone by dialing the Enhanced EC500 Activation or

Deactivation FAC followed by the desk phone extension plus #, followed by the IP Deskphone station Security Code plus #.

Malicious Call Trace Activation

The Malicious Call Trace Activation feature is initiated from your IP Deskphone to start a trace for a currently active call on a specified extension. All configured trace controller phones on the system are notified of the request and can take control of the trace. The active controller can deactivate the trace. You can can request a malicious call trace, but your IP Deskphone cannot act as a controller.

To make the request, dial the Malicious Call Trace FNE or FAC followed by the extension of the phone that is on the call to be traced. The request can be canceled by dialing the Malicious

Call Trace Cancel FNE or FAC.

To initiate Malicious Call Trace on your IP Deskphone

1. To activate Malicious Call Trace for your active call, place the call on hold.

2. Dial the Malicious Call Trace FNE provided by your system administrator.

3. Dial your own extension number.

4. Wait 10 seconds for the confirmation tone.

Note:

You can configure the FNE as a speed dial number.

Station Lock and Unlock

The Station Lock and Unlock feature allows you to restrict calls from being made from a specified extension.

Dial the Station Lock Activation FAC followed by the extension of the target phone plus #, and the station Security Code of the target phone plus #.

Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide November 2013 193

Advanced features

When Station Lock is activated, calls dialed from the target IP Deskphone result in a busy tone and the IP Deskphone displays a “Forbidden” message.

To deactivate station lock, repeat the procedure, dialing the Station Lock Deactivation FAC.

194 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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November 2013