Call Outbox. Avaya 1120E

Call Inbox and Call Outbox

To delete calls from your Call Inbox:

1. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Inbox.

2. Press the Delete soft key.

3. Select one of the following soft keys:

• Press the Yes soft key to delete the highlighted call.

• Press the AllUsr soft key to delete all the calls from the selected caller.

• Press the All soft key to clear all calls from the Call Inbox.

• Press the No soft key to return to the Inbox.

Accessing the calls in your Call Inbox during a call

You can access the calls in your Call Inbox while you are in an active call.

To access the calls in your Call Inbox during a call:

1. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Inbox.

2. Press the Enter key to initiate a call to the highlighted caller.

Note:

This places the current call on hold, if it is not already on hold.

OR

Press the Exit soft key to return to the in-call screen.

Call Outbox

The Call Outbox keeps a record of all outgoing calls made from your IP Deskphone. You can add the contact details of the calls in your outbox to your Address Book. You can access the following details about the outgoing calls:

• Name

• Address

• Time of the call

• Number of Calls

• Call Subject (when used for a call)

112 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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Call Outbox

Related topics:

Accessing the Call Outbox

on page 113

Managing calls in the Call Outbox while not on a call

on page 113

Accessing the calls in your Call Outbox during a call on page 115

Accessing the Call Outbox

You can access the Call Outbox and initiate a call when the IP Deskphone is:

• idle

• active

Managing calls in the Call Outbox while not on a call

You can manage calls in the Call Outbox while you are not in an active call.

To manage calls in the Call Outbox while not on a call:

1. Press the Outbox fixed key.

2. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Outbox.

3. To view details of the selected call, press the Right navigation key.

OR

To leave the detail view and return to the main inbox screen, press the Left navigation key.

4. Press the Delete soft key to delete the highlighted call.

5. Press the Exit soft key to return to the idle screen.

Related topics:

Initiating a call from the Call Outbox

on page 113

Deleting calls from your Call Outbox on page 114

Viewing the details of a call in the Call Outbox on page 114

Initiating a call from the Call Outbox

Note:

If your service provider requires that a Directory Number (DN) be used to initiate a call, the

Call Outbox entry must have a DN to initiate a call.

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Call Inbox and Call Outbox

To initiate a call from the Call Outbox:

1. Press the Outbox fixed key.

2. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Outbox.

3. To view details of the selected call, press the Right navigation key.

4. You can initiate a call from the highlighted call in the Call Outbox list or from the details of a caller screen, by doing one of the following:

• Lift the handset.

• Press the Headset fixed key.

• Press the Handsfree fixed key.

5. Press the Call context-sensitive soft key.

Deleting calls from your Call Outbox

You can delete calls from your Call Outbox.

To delete calls from your Call Outbox:

1. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Outbox.

2. Press the Delete soft key.

3. Select one of the following soft keys:

• Press the Yes soft key to delete the highlighted call.

• Press the AllUsr soft key to delete all the calls from the selected caller.

• Press the All soft key to clear all calls from the Call Outbox.

• Press the No soft key to return to the Outbox.

Viewing the details of a call in the Call Outbox

You can view details of a call in the Call Outbox.

To view details of a call in the Call Outbox:

To view details of the selected call, press the Right navigation key.

When you view the details of a call in the Call Outbox, you can do one of the following:

114 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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Call Outbox

• Initiate a call to the caller displayed on the screen.

• View a previous caller in the Call Outbox list by pressing the Prev soft key and return to the Outbox screen.

• View the next caller in the Call Outbox list by pressing the Next soft key and return to the

Outbox screen.

• Press the Back context-sensitive soft key to return to the Outbox.

Accessing the calls in your Call Outbox during a call

You can access the calls in your Call Outbox during an active call.

To access the calls in your Call Outbox during a call:

1. To access the calls in your Call Outbox during a call, press the Call Outbox key.

2. 2. Press the Up/Down navigation key to highlight a call from the list of calls in your

Call Outbox.

3. Press the Enter key to initiate a call to the highlighted caller.

Note:

This places the current call on hold, if it is not already on hold.

OR

Press the Exit soft key to return to the Incall screen.

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Call Inbox and Call Outbox

116 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

Comments? [email protected]

November 2013