Address books. Avaya 1120E

Multiuser

Inbox, Outbox, IM log

There is a single Inbox, a single Outbox and a single Instant Message log for each profile. The detailed view of the call log entry indicates the local account associated to each entry; that is, the source of outgoing calls and the target of received calls.

Call logs and IM logs provide many ways of initiating a call to the address identified by the selected entry, such as lifting the handset. In most cases, the primary account is used.

However, if you press a line key to initiate the call, the call uses the account associated with the line key.

If call logs and IM logs are invoked in Selection mode; you cannot initiate a call directly. In this case, the Select soft key populates a dial prompt or other input field with the selected target.

The operation already in progress determines which account to use. For example, if you press the line key to obtain a dial prompt, press the Inbox key to select a target, press Select, then press Send, then the line key that was originally pressed determines the account.

Address books

Each profile contains a local address book, which is independent from all network address books.

Accessing the Address Book in View mode (by pressing the Directory hard key from the Idle screen) displays the address book of the primary account. If the primary account does not have a network address book, then the local address book is accessed.

Accessing the Address Book in Selection mode always accesses the address book of the current account. For example, after obtaining a dial prompt by pressing Line Key 2, pressing the Directory key accesses the address book of the account associated to Line Key 2. The network-based directory of the appropriate account is accessed only if it is available; otherwise, the local address book is used.

The network-based address book of secondary users can only be accessed in Selection mode. You cannot modify the address book of a secondary account on the IP Deskphone.

However, modifications made remotely to the address book, such as using a different client or the Personal Agent, are reflected on the IP Deskphone. The local address book is shared by all accounts that do not have a network-based address book.

You can modify the local address book only if the primary account has no network-based address book. Changes to the network-based address book of the primary account are not reflected in the local address book.

204 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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November 2013