Using Call Subjects. Avaya 1120E

Making a call

Using Call Subjects

You have the option of sending a Call Subject when you initiate a call to a contact. Use this feature to indicate to the contact the reason for the call. The IP Deskphone contact displays a message, such as “Weekly report call” or “Daily status” when they receive the call.

You can select a subject from a list you create or you can create a new subject.

Note:

The Call Subject feature is not available for all call servers. Contact your system administrator or service provider to determine if this feature is available to you.

Whenever you initiate a call by using off-hook dialing, the Subject soft key appears as an option to use. You can select a Call Subject from a list or create a new Call Subject to send.

To enter a call subject from a list:

1. Press the Subject soft key to send a Call Subject with the call you are making.

A list of Call Subjects appears on the LCD screen.

2. Press the Up/Down navigation key to highlight the Call Subject you want to use and press the Select soft key. The IP Deskphone sends the Call Subject to the contact you are calling.

Press the New soft key to create a new Call Subject that is not on the list.

3. Press the abc/123 soft key to toggle between alphabetic and numeric characters.

4. Use the dialpad to enter the Call Subject.

5. Press the Save soft key to continue.

Press the Clear soft key to clear the text.

Press the Back soft key to return to the previous menu.

Note:

When you select a subject from this list, it appears on the screen before you send the call. If you want to change that subject, press the Subject soft key to return to the Call Subject menu. You now have the option to select No for a Call

Subject.

88 Avaya 1120E IP Deskphone with SIP Software on Avaya Aura ® User Guide

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November 2013